I wasn't saying that we do not have enough people on the accounts. I was saying that we do not r
Posted By: Keystrokes MT on 2005-07-31
In Reply to: Not me. Karen was gone, hired by Lee SM - you are so right
out of work and it is always busy. Lee is the owner but the managers "run the show". She is sales not HR. She took over calls for a few days when Karen and Keystrokes parted ways. Becky is the one to talk to at the office. Lee is out of town on sales calls and client visits too much to handle that. You should call the office at 630-739-5520. Perhaps you misunderstood that you were hired? She hired a transcriptionist that I used to work with and she has been working for a month now, starting two days after she was hired.
Becky is wonderful and can help anyone who needs help. Did you ever leave a message with the office or did you call Lee at her direct line?
I am not involved in this end but am friends with a manager (worked with her for 5 years at a hospital) and know that HR is not Lee's strong point - it is a full time job and she already works 12 hour days.
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Have to LOL, wasn't it last week that people (sm)
were griping about the KS cheerleaders? I think there are several happy KS-ers on the board.
I agree with your point about the hospital platforms. I think that's why there are so many different experiences with KS expressed. Depends on what platform and account they're using.
I wasn't rude. All I said was that if I was trying to profit from recruiting people, I would
have left contact information. I didn't get called out and was never rude. How is stating FACTS rude? I'm also not offended because your logic makes no sense to me. I speak the truth. But it doesn't matter. If we have anything negative or positive to say about ANY company whatsoever, we're either recruiters or disgruntled ex-employees. I didn't get called out because there was nothing to call out on. Please, take your senseless accusations elsewhere. The board administrators know exactly who I am, so they can back me up when I say that I'm not a recruiter. I'm (GASP!) a happy employee FINALLY after ages of searching for the right company!!!!
OMG PEOPLE... it wasn't the hearing.. you have to read the thread
It was the looking into medical records to see if you would be costing them too much insurance.
The people at CardioScribes called us transcribers. I wasn't offended, sm
but I always thought a transcriber was the piece of equipment on my desk. The other poster is right, though -- better than typist .. UGH.
Just people with a few accounts, sm
and some subcontractors. Very small time. Most actual companies have their own platforms these days.
My STM said no new people were on any of our accounts, but regardless of (sm)
what account they are on it someone who was typing those lines will be moving to another account and when that account runs low the people on that account will move to another account, and so on and so on.
I like the company, the benefits and the fact they don't outsource. I will stick it out and hope for the best.
We had a lot of work the first of this week, I don't know what happened. Maybe some people are already searching out other jobs.
Right now I am glad it is summer time and when I do have to flex my schedule I consider it an opportunity to spend a little unexpected time out in my garden.
Have a pleasant evening everyone.
My STM said no new people were on any of our accounts, but regardless of (sm)
what account they are on it someone who was typing those lines will be moving to another account and when that account runs low the people on that account will move to another account, and so on and so on.
I like the company, the benefits and the fact they don't outsource. I will stick it out and hope for the best.
We had a lot of work the first of this week, I don't know what happened. Maybe some people are already searching out other jobs.
Right now I am glad it is summer time and when I do have to flex my schedule I consider it an opportunity to spend a little unexpected time out in my garden.
Have a pleasant evening everyone.
Great people, IC only, low pay, easy accounts, sm
direct deposit, paid weekly, always on time.
Hope this helps. Good luck!
KS people who work on accounts with lag time (sm)
I have been having the phone line go dead and sometimes I can call right back and get my report and sometimes I lose it. I have had my cable people out here several days in a row, and they can find nothing wrong. I was wondering if this happens to others - and maybe it is a problem with the hospital line we use - not actually the line in my home. I appreciate any input. (I am new on this account so do not have enough history to know.)
They keep losing accounts and letting people go. nm
nm
Hmm, guess they have openings for certain people on certain accounts...nm
xxx
That wasn't my experience there. I wasn't on that kind of all-inclusive acct, either. nm
s
Biggest problem with MQ is they put too many people on the accounts and guess what. You either have
nothing or keep going into multiple accounts which presents its fair share of problems plus big time QA problems and quality problems and MQ wonders why they lose accounts. They STILL dont understand it is better for everyone including the client for the MTs to be familiar with the account. They just dont get it and I guess never will.
Nice people but low work, and yes I have multiple accounts!! nm
nm
Good accounts, great people, plenty of work. sm
I'm past that "honeymoon" stage of the first few months that another poster mentioned. I still find them to be the best for me. Never run out of work, always there for questions, including timely responses, great people (QA and otherwise).
I'd highly suggest contacting either your supervisor or Jane (as she offered) about lack of work. As you should see on the daily reports, there is plenty of work out there.
Good luck & I hope it works out for you.
I wonder what the quality of the work is like adding all those people to accounts. I agree. They
will lose accounts this way and MTs will move on. No one is going to sit around and make no money and then have QA breathing down your neck when you are thrown into all these accounts. So no one listens in New York. What is the problem with them.
DSG - Rude people, ran out of work, shuffled around on multiple accounts!
nm
Yeah, both.. Really rough accounts but exceptionally nice people.
It's a shame but some of the accounts were really high ESL. I did like the people though and would have stayed if the accounts were different.
Great people, difficult details on accounts to remember...nm
x
How do people cherry pick on accounts? You mean like supervisors assigning jobs?
I did not know you could do that, but is that what you mean? I need to know because I will not work for that.
MOST of TransTech's accounts are obtained through Dictaphone/Nuance -- not by any TT mgmt people
out seeking work for all the MT's that they have recently hired on. That is not a good thing when Dictaphone has control of how much work TT gets, when we can have some work from them, etc. They have other MTSO's who want work for their MT's, too, so Dictaphone/Nuance has to share with all MTSO's who have contracted with them to use their equipment; thus, doling out jobs as Dictaphone/Nuance sees fit for their good.
And furthermore, you can see this hits a sore spot, this giving people backup accounts and then
you run out of them is also ridiculous. There you sit making less and less money and trying to learn multiple dictators and then guess what, that dries up. Once you know that is what a company is doing, then you go to your alternate plans and never look back. Sooner or later when MTs either decide no more or they get multiple jobs and they have to keep hiring and hiring which impacts their quality I am sure it will settle down. At least, I would hope so although it doesnt seem to be right now. Could be because of sending work offshore not sure. All multiple backup accounts do is make it harder to make money and you have more problems with QA and your own quality because you just keep popping in and out of all these accounts that you really dont get to know that well. Knowing an account well is the best way to go for quality and line count for sure, NOT multiple accounts. All that does is help the MTSO keep the work caught up to the exact MINUTE.
Maybe it was just directed to the people on specific accounts or a specific software platform. nm
nm
Are they losing accounts. Do most of their accounts stay for long period of time. I have
heard pros and cons about the quality of their work. I guess it is much cheaper than other companies can offer.
Because the girls that monitor the accounts in the office were told the accounts either go on DQS or
move on. All accounts to be with MQ must be on DQS and no more different platforms. ONE ONLY DQS. They can send more work overseas then.
MDI-FL but not all accounts. Only the internet-based ones. C-phone accounts are fine.
So, yes, let me clarify before everyone gets in an uproar.. There is work IF you want to use a C-phone. IF you signed up for an account that is internet-based, you will be disappointed. Not enough work to go around. Just my personal preference.. I have no desire to do a dial-up C-phone account using my long distance.
Some do and have good accounts and fully loaded ESL accounts
Take a look at what is happening in India. For the first time, workers there have money to get themselves into debt by buying high priced items (cars for example). They now protest lower castes being allowed into universities at almost double the previous allowance. Wait until they are highly in debt, begin to feel entitled to a wage equal to that paid inthe US and then, try to form unions, get tossed out into the street and sit back with some Ben and Jerry ice cream and watch the economy collapse and all that dictation come back across the ocean. Timing is everything.
Find out which accounts they are hiring for. They have some ESL accounts that are extremely
difficult to do. I dont know how many accounts they have altogether but as I say, a few are very difficult and I actually dont have a problem with ESLs but these accounts are almost totally ESL. I dont do them anymore.
Well it sounds like no work happens a lot at DSG. How are the accounts as far as decent accounts
and their QA.
People at TT have been paid! People who haven't well, maybe you did not make count and your check
after insurance deduction. Maybe your bank is holding it. Maybe anything! But we GOT PAID. This is NO LIE. And I am sick of this board. Nothing but disgruntled exemployees arguing with employees who like their job. Ugggg. I am working. BTW: THERE IS WORK (clears throat) remember that? Work?
Keystrokes is wonderful!! They are the nicest people and care 150% about their people!!
Excellent company!!!!
I worked for SS and some people were very RUDE and I am talking about the editing people in some
instances. It ALL depends on the person, as it does with any company. They paid on time and the lady over me was very nice, but boy the person in QA was mean to EVERYONE!! Never seen anything like it before.
Different accounts have different platforms. Most accounts require sm
high speed but I am not sure if satellite is OK.
I don't think that they're hiring right now. I spoke with my lead on Thursday, who said they are focusing on making sure everyone has enough work and moving PTers to FT, eventually moving towards FT only with only weekends as PT. Not 100% sure when that is though.
Hmm..well it goes to show how different it can be between accounts. My "high" ESL accounts s
at WMX are pretty easy in my opinion as well. I wish I had a better answer for you. Hang in there if you can. You have to do what is right for you.
Are people trying to scare people or just tell them what is happening. I am not scared just seeing
that things are changing very rapidly and not for the better for me. If I have no work and need multiple accounts everyone else is in the same boat now arent they that have my accounts. That is how people know what is going on.
Maybe due to the people that manage Amherst. I think MQ would be a lot better off finding new people
up there with all the problems you hear about that office. Seems like something is very very wrong there.
I doubt it. There are more happy people than unhappy people sm
at Medquist. I've checked out other companies but I liked MQ the best (I kept working at MQ while testing other companies).
SO right! People who get paid to bring people on-board -sm
to these companies (few, if any, are 100% honest, it seems), are going to be honest and tell you anything that isn't rosy and sugar-coated. Having a good prospective MT walk because the company isn't so great means less green dollars in their bank account every month. They're not going to tell us anything that DOESN'T make them more money.
Wasn't right for me at all. nm
s
it wasn't a can you help out, it was I need everyone
to work extra.
wasn't for me
pay was directly tied to quality and number of blanks you left.
Are your sure her name wasn't
I even talked with the owner over the discrepancies of my checks. He gave me his word that the problem would be fixed --- it never was. Your right, they should be sued, but who has the time and/or money to do such? That's why they're still around. One other thing -- I can't believe that a company like this is allowed to advertise on this website. We have to follow rules as an MT when we chat. Why shouldn't companies have the same stipulation. With all the negativity with this company (and I can back it up with phone records, paystubs, etc), they should be banned from advertising here, or anywhere else!
No, she wasn't.
nm
Boy, it sure wasn't that way when I was there...sm
We were always behind, it seemed, and always asked to type more, more, more. I'm not defending OSi, but this was in later part of 2006. Wonder what has changed? I can't believe, if this is the MK account, that they would send charts overseas. They were so !#$# picky (MK) that I got put on probation for some really, really tiny errors. Took me for a whirl and hurt my feelings, big time.
I had to quit just from mere principle. Harsh, very harsh! I can't imagine, from the quality I understand comes from India, that they would get away with making any errors whatsoever. Neither here nor there now, I'm just amazed at how fast things changed.
thanks - I wasn't using the right box
sounds like mixed reviews. Guess you never know til you try it yourself.
It wasn't MTs that were let go, it was QA, as that
is now going to India. I wonder how many accounts that CBAY will have this time next year.
A company that I used to work for offshored work to India. First it was just overflow because they couldn't stay in TAT, but then company saw how much they could save and sent more work to India. The problem is they weren't QAing the work and was of such poor quality that the lost the account, which ultimately cost them their business.
**wasn't
x
It wasn't all THAT bad for me
I will admit when I first started with Amphion, I HATED it! However, I was there for 4 months and only left because I was offered better pay somewhere else, also I was really running out of work bad on my primary account, I assume from overhiring.
It is true about the mandatory OT, but I liked the money, so I did do some. When I didn't do the OT, I was not reprimanded. I attempted to quite because of the QA person on my accounts was really condescending and I just couldn't take it anymore. I was talked into staying by the supervisor I had and I was even offered (later) a QA position there, but didn't take it. My supervisor there was fantastic and wonderful. I know they have other supervisors, but I couldn't tell you how they are/were.
I fell upon hardtimes close to Christmas and was having to move back to my mother's to take care of her house, my husband lost his job, and after explaining my situation to my supervisor, they sent me a 300.00 dollar check to help me with getting the lights turned on at my mom's house. I was informed I did not have to pay that back, but under the condition that I help someone else in need. I did feel appreciated at Amphion, but as I stated, I needed higher pay and I needed affordable insurance. With my account running so low with work, I just couldn't do those things, and it really made me sad that I had to leave.
Yes, they are very picky about quality and really some of it was so minute that it was ridiculous. However, if something ever happened with the company I am at now, I would go back. Under the condition I was with the same supervisor.
Anyway, I wish you the very best of luck with finding the company of your dreams. I am now with Axolotl and like it very, very much. Of course, there are a few bumps just about anywhere you go, but I enjoy my job.
Good luck and take care
Wasn't here for that
so I couldn't say. I generally only pop in to research a company I may be considering because I know this is where to go to hear all the actual negatives and then some about a company which is why I felt compelled to say that my experience has not been the same as the other people. But whatever. I'll just take my positivity elsewhere since it apparently is unacceptable on this board. Oh, and I didn't take Carlotta's email that way. Then again, I'm not the one on here complaining.
No that wasn't me
MT Chat? How do I find that? Thanks
Are you saying your pay wasn't cut?
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