I was told there are no more accounts I can work on
Posted By: MTPockets on 2008-10-09
In Reply to: Yes I have work - Jtaime
and am getting sporadic work. I LOVE this company too, and they pay for down time which is incredible, but the work comes trickling in so I cannot claim no work, but it is just enough to keep me going.
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Because the girls that monitor the accounts in the office were told the accounts either go on DQS or
move on. All accounts to be with MQ must be on DQS and no more different platforms. ONE ONLY DQS. They can send more work overseas then.
I was told that all accounts will be on the new sm
platform before the end of the year. I'm not on it now and from what I understand the new platform is a mix of regular transcription and SR. I've heard a lot of bad things and just a few good things. Unfortunately a lot of companies are going this way to save money.
I was told they have 35% ESLs on most accounts but like everything else, you won't know until you
x
Well it sounds like no work happens a lot at DSG. How are the accounts as far as decent accounts
and their QA.
I was told Escription would not work with Vista. Turned out it wouldn't work with my sm
Office Basic Edition 2003 either, but no one could figure out why, it was supposed to.
There is actually a section on the Dell website that offers Windows XP. I haven't checked it out as I'm not in the market, so I don't know if it costs extra. I have a Dell and it's been fine for me. I hate the ESL tech department, but it seems like most of them have that now.
yes, but I was told as an IC that if work was slow ICs get no work since they are nto employees
nm
That'd me the day someone told me I HAD to work OT.
MDI-MD told me it would work now. nm
xx
ICs being told when they can and cannot work
With being an IC, the only requirement I had was I had to commit to a certain number of lines per day and they had to be completed between 1:00 am-11:59 pm of any given day. Some tried to pin me down to stating approximately what time I would be working daily, but since I am an IC and I cannot give an hour-by-hour commitment each day, I usually gave them a time frame of when approximately each day I would probably type the work such as anytime after 2:00 p.m. and before 11:00 p.m. However, they do expect you to make your daily line commitment.
An IC CANNOT be told how to do her work. Would
v
IC cannot be told I need you to work between 1 and 5 but they can say I need these lines by
:+
I was told I should be glad to work for 6 cpl w/ 5 yrs exp
I told her to off this job to someone in India.
Her response was she had people glad to work for 6 cpl with ONLY 5 YRS EXPERIENCE.
She should be able to afford ONLY 9 CPL . You would think anyway.
lol
You will be told that you can work remote,
And, there are a number of excuses that will be given as to the reason why. Pay is not toooooo bad. Would not go there. There are better jobs out there. Best of luck to you.
Talking to IRS about how ICs are told to work
I wanted to let you know about what happened when I tried to talk to the IRS a few years ago about a fraud that I knew was happening, had all the information. This pertained to a woman scamming section 8, food stamps, welfare money (living with a guy with a city job yet claiming no money). Her children came to live with me for 2 years. I took total care, housing, food, etc. with no money from her. I claimed the kids on my income tax for those 2 years and come to find out her boyfriend also claimed the children on his taxes (remember when at home they were on all kinds of welfare and he probably was claiming them then- this is against the law and called double dipping). I got information from a tax preparer at my home, not mine, wanting to know if filing and called the place, found out he had claimed them in the past and then I contacted IRS. Oh, I also got notice from IRS that I was one of 2 filers who had claimed the kids! I had all the social security numbers, names, birthdates, all that I needed. This scamming on their end went on for several years and do you think anyone interested or would talk with me? Nah, nothing. No one contacted me or their parent. When I see the rah-rah about turning these companies in I am reminded of what I tried to do with just wasting my time in the long run.
Where I work we were told we HAD to get our lines in - sm
So right now many of us have been camping out at the computers fighting for every line we can get. Not sure I am going to last much longer at this pace. 
When I asked about less and less work, I was told
that no MDI work is being done by Transcend because they have no access to the MDI platforms / clients. It was suggested that the economy may be taking its toll.
I have 4 accounts, doing all work types, and I usually have enough work but this is the slow time of
year so we are scrambling a little for lines. Easy platform, paychecks DD, always on time.
How do you get to work for both. Spheris told me it was conflict for me to have another job.
Especially with a national company. They wouldn't even talk to me about why I should leave MQ for them as long as I worked for their competition. How did you swing both jobs. I know MQ doesn't have a problem with me taking another position but Spheris was anal about it.
What?? they have asked you to work the account but never told you how much your pay is??
Sounds strange to me.. They would make me nervous as that should be the first thing they discuss.. or at least that is what I would want to know right off before I wasted my time with them.
I work on one that does not need high speed but have been told sm
that there are very few like that.
I was told when they needed help and that is when they expected me to work
so it is possible she was told what days and times, as that is pretty much what they said to me. Then work was never available during that time slot and so I opted to move on.
I was hired for 3rd shift and was told there was plenty of work
i was given 4 accts and still don't make money - that is all i am saying
H. told me the work was going back in house for some of the doctors. nm
x
I don't work there, but someone told me they don't have sick/PTO time. Yuck. NM
NM
Encompass- How are the accounts and work flow? Do you have a lot of work?
I need to keep busy. I cant sit here every day hoping for work so I'm looking elsewhere.
Lots of work here too. I cannot figure out which accounts have no work.
I'm on the Escription platform
No experience, but was told that work is assigned, no pools, and it's still 8cpl as an IC. nm
s
I wasn't hired for 1 work type, but told them I like OPs so that is what I am assigned. When I r
out of ops, I usually stop unless we are out of TAT on other jobs because I do not want to take other people's work. I do not think I should get paid less for that.
Where I work I was told I had to get them in or be put back to PT status and lose benefits. nm
.
yeah - they haven't told a couple of hospitals that they are offshoring their work - but I think
x
Well, when I purchased my computer tech support told me Vista would not work...sm
They said that it would work but it would cause a lot of problems because of the way the hot keys are setup on the Vista. They advised me against getting a computer with Vista. So it was very hard for me to find a computer that did not have Vista this year because everything had switched over. I bought a used one!!!! Just so I could avoid problems with my work.
I don't know if this helps or not. Just letting you know what I was told. Good luck!
but mgmt told me they outsourced some work to a small company at times.
There is no reason for me to lie about this.
I am NOT talking about offshoring, but the company whom they outsource to may offshore . . . I have no idea about that. But straight from the horse's mouth, they have outsourced to a small MTSO before.
You can notice how the work dries up all of a sudden when they turn it over to the service and we have no work.
TT mgmt may not tell that they outsource today, but they definitely told me about 9 months ago when I asked when the work was low. From the way the jobs disappear occasionally, I think it happens quite often.
I don't hesitate to ask. Have been told "yes", and have been told "no." Never been to
:+
I gave notice and was told had to work final weeks in order to be eligible for rehire. Had no
:[
Our work is considered piecemeal and not subject to minimum wage laws. Just what I've been told
MT
Maybe it's the accounts your on. I work for MDI-FL and I'm swamped with work..
Sorry.. I had gone through a few days a while back of slower work, but lately especially since over the holidays, it has been crazy.. too much work..
I left for no work. There is work on some accounts, but NO
work on other accounts.
Do you work on VR accounts? NM
.
We have a lot of work, accounts out of TAT.
If anyone tells you different, it's just not true.
Yes. I was placed on 2 more accounts but still work is low.
nm
What are they like to work for as far as accounts etc. nm
:
No work for them now on any of my accounts.
Its slowwwwwwwwwwwwwwwwwwww.
I don't work for TT, but 7 accounts? Isn't that a bit
xx
I have THREE accounts and no work.
nm
There is a ton of work, some accounts have
more than others. I've been on OT pretty much every day the past 3 weeks. They've had several new accounts come on-line lately and I think they've had time to get the kinks worked out and see if they need to hire more and they do and are hiring.
They are very aware of the slow platform and are working on it, but working on it and giving us a time frame is 2 different things. I'm making about 2/3 of what I was at a previous company, as far as lines.
I absolutely hate the clocking in/out.
Benefits are good, but most of them you will never use - short/long-term disability, life insurance.
I think they have a good incentive program, but with the slow platform doubtful I'll get enough lines for anything over first tier if that. I do get shift differential because I work over 2 shifts.
I think they are a good company, there is good IT support and some STMs are great. I haven't had any issues with QA at all.
If they get the platform issues I'd be 99% satisfied.
My TT accounts have work
I work 2nd shift and have had plenty of work thus far. Had 1 slow night about 3 weeks ago.
Yes there is work. There are at least 2 accounts
that are on OT pretty much every day, but I asked to work on one of those accounts and was told that I could work on them as a secondary account.
I had 3 accounts. I still was only able to get about 15 hours in a week and that was trying to work 7 days a week and sitting in front of the computer for 12+ hours some days checking for work about every 5 minutes to see if I could get a report.
If you look on the backlog report you see an awful lot of 0 going down the page.
What?! I work rad accounts
I'm having a really hard time believing your post at all...but I'll give you the benefit of the doubt and make the following suggestions:
1). Our supe is great - and she will work with you to help change your situation. Have you spoken to her about this? What was her response?
2). Are you only trained on 1 account? Supe has recently offered to train people on more accounts - have you taken her up on it? There are several accounts that have OT approved until further notice on the company backlogs page (they have been that way for a couple months now) - have you asked to train on them?
3). Are you willing to change your hours/days? I had a problem when I first started, but I was willing to change my days off and scheduled hours so that there would consistently be work for me. Its all about client needs and workflow.
4). You work a 12 hour window like the rest of us, right? So if you work 6am-6pm you have 12 hours a day to try to work; you could log out for an hour if you're out of work, go do something else, then come back in a while and try again. Do you only try to work the first 8 hours of that window?
5). On the few occasions I ran out of work when I was a newbie, the supe told me I could come in on my days off and make up the difference. Have you asked her about that?
I maybe can understand why you would have a problem THIS weekend - they offered us a bonus incentive of a $25 Walmart gift card for each OT hour worked (sounds like TAT issues and/or understaffing to me!!!). If a lot of people chose to take advantage of that during your shift, they might have taken most of your work, but when the work dried up, they would go away and the work would build back up. That happened to me a couple of times this weekend on my primary, but there was still plenty of work on my secondaries. BTW I work nights.
Feel free to email me privately regarding which accounts I work. Something is not right here, because I've been working all the OT I can handle, and I could at least tell you where and when that is. But really, talk to our Supe, she's not the kind of person to let you stay in this situation if she's made aware of it.
I never run out of work. Of course, I have at least 30 different accounts. nm
,
I work on accounts that all have to be sent to QA
very, very, very slow. I have to work an incredible amount of hours to meet my full time obligation. Sorry I accepted the position.
Yes there is work, my accounts are in OT! nm
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