I was told last January all team leads would be

in the U.S. by summer along with the QA team.  Come May, I was canned along with a bunch of other QA and management people.  Strange dontcha think?  Now they are singing the same tune to a different audience.  See ya at the unemployment office...

• MTSO managers, supervisors and recruiters. - Bad dispositions, etc.
  • Yes. I have worked for a business in which (sm) - Tired
  • Sounds like a certain - Someone at OTI
  • They don't care - no msg
  • I agree with everything you said sm - LongtimeMT
  • great suggestions but........ - chica
    • Talk to your supervisors and managers... - Just a thought
  • Very Good Suggestion!! - Focus Infomatics, Inc. (A Subsidiary of Nuance)
    • Survey everyone please - Alice
  • GREAT POST!! MY REQUEST.. - Alice
    • AGREE 200%...BUT WE ALL KNOW..sm - MT
    • Yes, you can use this post to send to MTSOs who might not come here. - OP
    • I work at Focus and still have an Indian manager - thought they were being replaced nm
      • I got whacked out of the ball park! - Daphne
      • By November - Focus Infomatics, Inc. (A Subsidiary of Nuance)
        • I was told last January all team leads would be - FedUP
      • Just curious....are you having problems with your Indian supe? - nm
        • ha ha ha ha - NM
    • Do you work for Focus? - nm
      • Sure do. - Alice
        • UPDATE ON MY FOCUS EXPERIENCE - Alice
          • I agree with Alice!! - Jen
        • Supervisor - sm
          • No - Alice
  • sounds like you work at - - sm
    • elaborate... - ??
  • sups, mgmt, recruiters... - ya see that?!
  • When reading this Axolotl comes to mind. - NM
    • Yes, it does sound familiar - AXMT
      • It indeed is such a shame. I left in my second week at - AxedAx
        • The worst part about the whole thing - sm
          • I would be willing to bet... - Tootie
            • Any chance of getting a new sup and - rehiring us back?
              • They are currently hiring, though doubt a new - A-Team
        • I agree. - -
    • Again, this situation has been addressed and is not a problem anymore. - NM
      • On the contrary... - Tootie
      • But what about those of us who have left - Because of the past problem
        • ya know what... - sm
      • That's good to know. - I would hate for anybody else to have to suffer th
        • Not my experience at all! sm - Deb
          • Count yourself lucky.... - Tootie

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Nope, I was called by my former Indian team lead in the begining of this week asking if I could come back to work for them. 

That being said, I had no problems with any of the team leads being Indian, was able to understand them and they were friendly.  My only problem was that before everybody left after being told they had to go employee, there was no work.  It could take all 3 shifts to get enough work for even part-time work on some days and we were told they would not pay down time if we didn't have work so a lot of my scheduled shift as an employee could be sitting refreshing queue without being paid for that time. 

I know that right now, there is pleanty of work but they are more than likely going to overhire.  They don't like work in queue at all.  If there are any reports sitting in queue on the weekend they want you working and threaten to hire more people, thereby taking work away from you.  I was shocked when I changed companies and found how much work stays in queue for my current account, very rarely running out and when I do I have a secondary and a tertiary acct.  Up until now I was always told by Focus that they couldn't do that so when I was out, I was out.  And, my QA is always excellent so it is not my quality that keeps the work from me. 

When I worked at Focus my team leads and technical support were in India, but they have just recently changed this.  Your team leads are now Americans.

are keeping track of line counts, right?  Then they should be quite aware of who isn't getting their count in and contacting those people to find out what the problem is.

This is the normal situation during the holidays and January and then accounts usually pick back up.  It was that way when I worked in a hospital, that way when I had my own accounts and that way now that I work for a service.  It always picks up.

My husband and son are both in construction for the State of Illinois, working in concrete.  We know that they are always laid off for most of the winter, and we plan around it.  It is part of the job, just like it is in transcription.

Next year,  we're going to be smart about it.  We are both slow at this time of year so we are planning a vacation somewhere warm.  We'll spend on vacation what we'll save on our heating bills, not really but will save something, and on gas in our cars. 

In the next few months, these same people will complain that they have too much work and no time to do anything. 

It shows that they are taking out SS.  At the end of the year am I going to find out they didn't.   If they didn't.  Were is that money going? 

Is that what is going on.  They show that they are taking out and people are finding out that they didn't? 

In my opinion, from the 2nd conference call MDI has no clue what will happen with our pay and schedules come January 1st.  Seems like they would have asked Trascend about their pay scale, etc. but it appears they have no answers to those questions at this time (or they don't want to tell us).

You have every right to feel paranoid and betrayed.  That is exactly how I felt.  My employer, knew well in advance that they were going to outsource the entire department and yet our supervisor told us in a meeting that they were looking at outside services for overflow work only and that we should not be worried, our jobs were safe.

I was worried and said as much to the other MTs at the Christmas party.  Some agreed with me, but others said there was no way this hospital would even consider outsourcing transcription.  The doctors would hate it and complain. 

Next thing you know, we get an email saying in lieu of our quarterly department meeting, we were going to be scheduled for one on one meetings with the boss.  The first person went in and came back home, emailed us and said guess what, we're fired.  It was horrible, horrible, horrible!  I know that management knew months before that this was in the works.  They knew at our last meeting when they looked us in the eyes and told us not to worry. 

They acted like we should be grateful that the service that had decided to go with was offering us all jobs.  We went from hourly with incentive and excellent benefits to per line, crappy benefits, and facing the possibility of working on other accounts because ours kept running out which meant low production which meant a pay cut.

I refused to go with the service.  Maybe I'm too prideful or too bitter, but I couldn't do it, especially since the service they went with offshores.  So I channeled my bitterness into making it known to the community that their beloved community hospital was now offshoring medical info to India.  I wrote letters to all the local papers, had an interview with a local reporter, and put the hospital administrator on the hot seat for a while because he kept having to talk to the papers telling them he requested his hospital's work not be offshored.

They will not soon forget me and that helped me get over it.  Now, I'm working as an Editor and love it.  I've moved on, but as you can see, I still have bad memories. 

You have every right to feel the way you do and you should be very cautious whatever you decide.  I will never be lured into a false sense of security ever again.  I have come to realize there is no job security in transcription anymore. 

Hope everything works out for you!

Hi, Thanks for your input. I did get a chance to read it before the deletion. I am searching again __________. I really wish I could find a place, where the pay is decent, with benefits, enough work and where the staff responds to account related questions. I am so tired of testing, thinking I have found the perfect place and then....................... Sorry just needed to vent a little.

Have a good Day!