I was told I'd get a call back too

• Keystrokes question - litewithfingers
  • Only full-time employee status - KS Lead
    • Not true anymore. That changed this past week when they decided that to go back to having PT MT' - KS Lead 2
  • I just applied with KS and sm - 30 years experience
  • Spoke with them last Fri - Jen
    • I was told I'd get a call back too - MDmt
      • I would call them. We had meetings all week and sm - KS Lead
        • Maybe I misunderstood but... - Jen
  • They have not had ICs in 5 years but the decision was just recently made to have PT employees. sm - KS MT2
    • I should add that they are going to require sm - KS MT2
      • I sure hope they would offer more than 8 cpl - for those part-time hours....
  • I was just told before Christmas - that they only hire full-time employees.
    • Thanks, I think I will just - litewithfingers

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that we would maintain our flexiblity and be able to meet our commitments in a 24-hour window.  Are you saying there are set shifts?  That is huge for me, as I cannot work a set shift around my kids' ever-changing schedules.  Right now we are required to work 2 weekends days per month and we commit to X number of lines per day on the days we schedule ourselves to work.  We were told this flexibility would NOT change.  We also do not request holidays off, but schedule ourselves to work one holiday per year.  We write our own schedules and submit them every 2 months.  The flexibility is the biggest reason I have worked for MDI for years and the only place I wanted to work again after taking a year off to be with a newborn.

I like my current accounts, but am willing to also learn a new platform/account to make sure I have enough work.  But the flexible scheduling is imperative.

The accounts weren't too horribly bad.  The reason I ended up leaving was because slowly but surely they began to inch closer and closer to paying QA by production.  When I first started, the quota was something like 30 reports a day.   We simply had to make sure that we QA'd all reports that were close to being out of TAT first and then do the rest.  Then, my supervisor left and they hired a new one who immediately called a big teleconference meeting and said we had to up production to 60 reports a day.  Then, they started counting lines.  Which was fine because they were still paying hourly.

Next, there was an MT who used VR software because she was blind - yes blind.  Again, when I first started, I was told we had to edit her entire reports because she used the VR software and we had to make sure that everything was correct and made sense.  Then, we are told only check the blanks.  I wasn't comfortable with that and I continued to completely proof every word.  Then I was called on the carpet not because I wasn't meeting the production quota, but because I was ONLY meeting the production quota.  I told them I was proofing all of the MT's work that used VR, I was told that no one ever told me to proof every word of the VR reports and that I needed to fill in blanks and move on.  When I voiced my concerns, I was told that was my job, to fill in blanks and I should move on and strive to product above the standards.  Next thing you know, rumors abounded about changing the QA staff to being paid on production.  So I left. 

There just seemed to me to be too little concern for quality and more emphasis on quantity and I just didn't want to be part of company who would take money out of my pocket just to line their own and that's what they were doing by putting QA on production.  I also am not comfortable with the job of QA being thought of as a blank filler.  There is much more to the QA profession than just simply filling in blanks. 

I don't know if Transcend ever did start paying QA by production, but I could see that the idea was being floated there.  Maybe there was a enough protest that they didn't change from hourly. 

Good luck to you!

happier.  I am on a different account then the first time and it is as if it is a different company.  I have a great lead who leaves us alone most of the time but is there when I need her.  It showed me that you can have a different experience within the same company.

I have to say that in the few weeks since they have the new office, it is much more organized probably because there are a lot of people there all the time.  I had the pleasure of speaking to the new HR manager who was HR at a hospital, got my questions answered about insurance as I am going to full time and had a live voice pick up the phone.

Not all change is bad.  This is one company that has changed for the better. 

be a MEDICAL EDITOR?  It's semantics, like the "MLS" title for a transcriptionist.  Sounds really impressive to be called a "medical language specialist," but...HELLO...you're a TRANSCRIPTIONIST.

You are going to be nothing more than a custodian, cleaning up the junk that the "hookt on fonix" MACHINE REPLACING YOU has generated and for less money.  If the dictators are half decent, you might be able to fly through a report in minimal time, but if you have to sift through the GARBAGE, only to wind up transcribing most of the job yourself, you are definitely going to lose money.