I was switched from one heavy ESL acct to another and couldn't get the lines, so I bailed. Other
Posted By: wise, TT was great. nm on 2005-12-02
In Reply to: Ask them to put you on the ortho - account they have. You can do it!
m
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Very heavy ESL on my acct, needed a Cphone, other things. They were very organized in their
s
I also have lost a lot of lines when we switched to DQS. SM
It seems like everyone else loves it and makes big lines but I haven't had that experience at all. I think it bites in a big way.
How many of these VR lines for heavy ESL dictators?
Thanks.
Not on the acct I was on. It was solid ESL and atrocius! Couldn't raise my line count after
s
I was on an internet acct, no Cphone. ESL docs were swarming, tho', and I couldn't make good l
s
That's why I quit MQ. I couldn't figure out how they were counting the lines. I took a big p
nm
LOL. What teeth? Lost them when I couldn't get full time lines
Just gumming whatever I can! LOL.
I also got put on 2 atrocious ESL accts with them last year. Couldn't make any lines. These dudes
s
I bailed after 6 months
I have never seen a company so short on communication. When I was hired, it was done by email. I received NO information about the account, what the account specifics were, nothing! My only communication was with one of the QA people who sent me what information she had. It took MONTHS to get my insurance benefits and I paid for them for months before I actually got the cards. The payroll guy would never answer my questions until I went to the head of the company and still that didn't help. I would send receipt requested asking about my insurance and nearly 3 months later got one back saying it had been returned unread. He didn't submit my life insurance paperwork and 4 months later when I kept asking him about it, he said I had to resubmit, and because it wasn't turned in during the hiring process, I could only apply for the minimum. One evening I received a particularly nasty email from a QA person saying I needed to go to school and listing all these mistakes that had been made the night previously, so I went through all the reports I had done and the reports weren't mine! I told her and the head of QA that they were NOT my reports and I did not appreciate such a nasty email. Never did hear back from the two of them, but the nice QA sent me an email saying they made a mistake and she wasn't sure why they sent that to me. I just thought boy I'd hate to be the new person who got that one! They tell you nothing and assume you know it all. I worked 7 days a week, never missed a day, yet somehow never got the bonuses they promised, nor did I get the sign-on bonus. The only thing close to a bonus was the email saying they didn't meet their profit quota for the quarter so wouldn't be paying anything. I was particularly disgusted when they sent out the pics of all of them at some big banquet patting each other on the back yet we never got a single thanks. Did you notice too it seems that it's all a family thing? They hire account managers with NO transcription experience and then their spouses, cousins, etc. I got tired of the emails from the account managers saying everybody needed to work harder so they would get more money that month (they get paid based on what we type). Another little thing that finally put me over the edge was the assistant account manager would call me without fail 2 hours before my shift was to start and ask me if I would be able to get on and help out. I worked nights so most of the time she would wake me up. I told her time after time I would be on when my shift started, like always. The last time she did that, I just quit and I'm so glad I did. The accounts were great to work on, but the people really suck big time. I love the company I'm with now!
It may soon be the other way around. China has bailed
xx
I bailed four months ago for an sm
in-house job, and am I glad I did! The hospital where I am is local. I have two more months in-house and then I get to come home to work. Sounds like I got out just in time.
I lost an acct with MQ, called the hospital and they told me who had the acct. I chose not to go wi
nm
I stayed 3 months and then bailed out. Ran out of work, lack of communication, etc. nm
s
Older posts about them have the MTs bouncing from acct to acct and not being able to make
s
My acct mgr sent an update this morning stating a large acct sm
starting next week; another in 2 more weeks; another in early October; and another in November. This is just a normal end of summer / holiday slowdown. I'm sure other posters on this board are also out of work due to the same circumstances.
Give it a whirl. I WAS on that same acct, same pay. Asked and got put on an acct just as bad, so I
s
I used to have a QA guy that couldn't transcribe, couldn't fill in a blank,
but was anal retentive when it came to punctuation. You would have a report with 10 blanks in it because of poor sound quality, and he wouldn't fill in one blank, but he had put commas all throughout your report, or taken apostrophes out, etc. and he wasn't correct in his punctuation a lot of the time. Several of the MTs complained about him and asked to not have him do their QA, so he was demoted from QA to an MT. Well, as I said earlier, he couldn't fill in a blank. I saw a couple of his reports and there was blank after blank in reports that I had no trouble with at all. He also didn't proof his reports because he would have inapproriate/incorrect expansions in them. Not sure if he left on his own, or didn't really have a choice. Anyway, talk to your supervisor. Maybe this person is just on a power trip, knows you are new and wants to train you to do it her way, even if your way isn't incorrect. I think punctuation is a valid issue, but if it doesn't change the integrity of the report and there are no other errors it shouldn't be flagged by QA. You could also take into account her corrections and maybe try to use a few more commas, etc. and that might help.
Oh, I couldn't understand them. I didn't try them all, but the first couple, I couldn't und
nm
How was your acct at Amphion? I have a HORRIBLE acct...
I am new to Amphion and have this account that has a lot of account specifics, no automatic ADT (which means I have to search for the names, etc) which is not a problem for me, but there is one dictator who is ALWAYS awful, and I have been getting him back to back to back my first week with Amphion. Did you find that you basically only had 1 or 2 dictators while there or did you have more? Of course, I would not mind doing him occasionally but can't do this all day. I will never be able to make any money, especially at the line rate that I am being paid. I have 2 children of my own and 3 of my sister's children in my care. I cannot afford to do this everyday and don't know what to do. I work as an IC for another company making 9 cents a line, which is much more than Amphion, but really wanted employee status so was willing to make a little less, but I am afraid it is not going to work. I do not want to have to find yet another company and start all over with them to only find out that they suck too. Any suggestions?
Spheris MTs, any out there who switched from TWS to SM
Clarity/Cornerstone and to ShortHand care to comment? Good, bad, same? Please share....thanks. 
Baited and switched
I don't like Transcend. Applied for one position and got another which was one of the worse accounts I have ever had in my entire career!! They must have a hard time getting and keeping people on that account. Anyway, I didn't like the way I got set up so I quit.
Has anyone switched from MQ to SoftScript?
and if so, how did it go? Any info would be greatly appreciated :) TIA! :)
they switched to Emdat and now pay 7 to 8 cpl
x
Hi there, I worked out of Nashville, too. I have been switched around SM
between several CSCs due to closings. This one seems okay, at least the office staff is friendly.
Those who have switched from Transcend to Amphion
Can I hear from those who have switched from Transcend to Amphion about how their pay is, have they made the same or lost money. How do you like it there and how is the WORK FLOW?
Nice people, but I was switched from
account to account because they ran out work. I also agree with Regina about the non-stop e-mails, etc.--too much distraction during the work day. They pay on time as agreed, but not too much. I'd say keep looking.
Here's a funny for you. I switched professions at age 48.....
I jumped into MT from a accounting/administrative secretary work. Got sick of the backstabbing and college graduates booting out all the oldies who knew their jobs. I was next.
I have no desire to go out there for a regular job. What I see in stores and shopping reminds me too much of people at places I used to work, so even Wal-Mart, etc. doesn't turn me on.
My dream is to hit the lotteryand retire...fat chance since I never play... LOL
If you like to be switched on accts all the time.
x
Switched to an IC job at 8 cpl, great dictators, no ESL
x
I would completely disagree with you. I switched
from radiology to acute care, and the difference was overwhelming. Switching from a specialty or even a few specialties to doing acute care, which involves ALL specialties & procedures & dozens if not hundreds of different dictators, is a big big change. I think your post would most definitely mislead newbies.
Old posts say you get switched around a lot and the software is clunky. What about
s
That is absolutely correct which is why I switched to IC. I had the same situation.
nm
Switched once, all together 6-7 accounts, awful quality
QA could not have been nicer, could usually fill my blanks, but when you can't get a handle on a dictation from the first sentence and it's all downhill from there, I didn't want my initials on those reports. I emphasize all the positives I stated about the company. If someone wants a real challenge with every report, and expects it to take a while before comfortable with the dictators, it could be a nice home. I just could not make enough to pay my bills.
Yes! Just switched 3 weeks ago from IC to employee and hating it! nm
nm
I switched to flexible to keep my options open. (sm)
So far I am finding the platforms others have out there are not allowing me to make as much money as I did with MQ even with the cess pool. I work for a great company now, truly fantastic people, but their platform is slow and often down for one reason or another.
I am going to give it a little longer, but may be calling to crawl back to FT with MQ when I am eligible to change classifications again. I switched from FT to PT and then flex so I am sure I will have to wait a year before I can swap around again.
I would think now is an extremely good time to at least call them and check it out. What have you got to lose?
So are you saying your account has not been switched over to a Transcend platform yet?? Thanks! nm
nm
couldn't -- you couldn't care less
lol
Couldn't...you couldn't care less.
nm
Yes, VERY heavy ESL.
xx
Why would getting top heavy with
I can understand not answering emails but top heavy with management really isn't any of the MTs business.
Any Warminster MTs have any thoughts on the email about getting switched to the NE region. Just
wonder what you think about the whole thing.
If you've switched companies, encourage the rest!
If you've decided to join us in the fight to keep our confidential health information and MT jobs in the states and not sent overseas, PLEASE let us know and help encourage others to do the same. I recently have and currently work for MDI-MD. We really need to keep encouraging each other to make the move. If you're not sure if a company outsources to either Pakistan, India, or the Philippines, just ask here. We'll help figure it out for you!
Let's not quit and let this just remain a hot topic for a week or so! WE HAVE TO COME TOGETHER! Remember, if you take a cent less in pay, it's well worth it to help an American MT-based company prosper and help these companies that are more concerned about money than Americans' jobs lose MTs and possibly large accounts that these American MT-based companies could have a chance at acquiring.
This is US TAKING A STAND! I just want to encourage you all to truly consider this.
The companies I know of that definitely don't outsource offshore right now after THOROUGH research are Keystrokes, Axolotl, MDI-MD (where I work). I'll keep researching. Just remember to post here if you are questioning a company. I'm still researching others and am including Pakistan and the Phillipines in my searches.
I'm contacting medical facilities in my area (Pennsylvania) to let them know that their confidential medical information could possibly be outsourced offshore and to consider helping keep jobs in America by researching their MTSO and hire a company that doesn't do this. If you feel inclined to reach medical facilities in your area/state, PLEASE do this for all of your fellow MTs. I know there is at least one of you in each state on this board!
despite the heavy negatives
i vote MQ; tried a couple smaller companies -- but when you roll into the mix all the various factors, its my choice place to be. and furthermore, its my family's sole income and as a FT employee -- i'm not even worried about the lawsuits and all. The company is constantly improving. There are no signs of sell-out or collapse, only of strength.
MDI-FL'ers, can you do 250 LPH, even with heavy
nm
Very heavy HISPANIC ESL
nm
Heavy turnover
Big turnover on this account. They constantly advertise. Look elsewhere.
OSI heavy on the offshoring, I believe.
Heavy ESL account...sm
I happen to work on the heavy ESL account at Axolotl. It is difficult, I won't lie. There are not many Asian dictators, but I have many years of experience with ESLs and I do find it to be quite difficult. I have only been with Axolotl since July and just moved over onto this account a few weeks back, but it was my secondary prior to that. I think with time, they are very doable; however, it is not a huge money-making account. I can't come near the 250-300 lph I used to be able to do (which might be age showing, too), but I love this company and they are very accommodating in many ways! Work has been slow lately, but is supposed to be picking up as this account brings on more work. If you are up for a challenge and would like to work for a great company, I'd say go for it. They are really, really good about filling in blanks and providing feedback and you can even relisten to the job which helps you learn them better! e-mail me if you'd like!
Heavy ESL is probably exactly why I got that callback...
now that you mention it. Before I quit, they had me in a very heavy ESL account. That's not specifically why I left (didn't help), it was a combination of things, mainly that I couldn't move through the junk quickly enough to make a decent paycheck anymore and knew it was not gonna get better there. Of course, I was told at the time that was all they could give me. We do not have a fit for you, yeah, buddy. Going back would just mean more mistreatment. I personally hope they have to fold.
We had a ton of people in our office quit because of the low line count on DQS when switched from
another DOS platform to DQS. Same account, same doctors LESS lines.
Count on heavy Mon and Tues and then
computer up to 14 hours or so a day to wait for work to drop in to get your line count, or you can just work 365 days/yr. They will tell you to work outside your schedule if there is not work and expect you to have a consistent daily line count.
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