I was reading about the back up help. I would like also to have some back up work.

• Need help deciding sm - MT
  • Deciding - me
  • keystrokes - kser
    • you must be on the same account I am on. Not enough work - Becky
      • We have too much on my account. Call and talk to sm - KS'r
    • They have lots of accounts. Ask for a backup. nm - wanderer
      • Have asked several times for a back up account. - mtv
        • If you email me, I will help. I am helping with staffing a few of the sm - KS Lead MT
          • I was reading about the back up help. I would like also to have some back up work. - sc
  • I love Keystrokes...been there for 3 months and couldn't ask for a better place to work... - MtMom29
  • Keystrokes is the only one there offering employee status. Does that matter? nm - wanderer
    • No, it really doesn't matter sm - MT

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The accounts weren't too horribly bad.  The reason I ended up leaving was because slowly but surely they began to inch closer and closer to paying QA by production.  When I first started, the quota was something like 30 reports a day.   We simply had to make sure that we QA'd all reports that were close to being out of TAT first and then do the rest.  Then, my supervisor left and they hired a new one who immediately called a big teleconference meeting and said we had to up production to 60 reports a day.  Then, they started counting lines.  Which was fine because they were still paying hourly.

Next, there was an MT who used VR software because she was blind - yes blind.  Again, when I first started, I was told we had to edit her entire reports because she used the VR software and we had to make sure that everything was correct and made sense.  Then, we are told only check the blanks.  I wasn't comfortable with that and I continued to completely proof every word.  Then I was called on the carpet not because I wasn't meeting the production quota, but because I was ONLY meeting the production quota.  I told them I was proofing all of the MT's work that used VR, I was told that no one ever told me to proof every word of the VR reports and that I needed to fill in blanks and move on.  When I voiced my concerns, I was told that was my job, to fill in blanks and I should move on and strive to product above the standards.  Next thing you know, rumors abounded about changing the QA staff to being paid on production.  So I left. 

There just seemed to me to be too little concern for quality and more emphasis on quantity and I just didn't want to be part of company who would take money out of my pocket just to line their own and that's what they were doing by putting QA on production.  I also am not comfortable with the job of QA being thought of as a blank filler.  There is much more to the QA profession than just simply filling in blanks. 

I don't know if Transcend ever did start paying QA by production, but I could see that the idea was being floated there.  Maybe there was a enough protest that they didn't change from hourly. 

Good luck to you!

happier.  I am on a different account then the first time and it is as if it is a different company.  I have a great lead who leaves us alone most of the time but is there when I need her.  It showed me that you can have a different experience within the same company.

I have to say that in the few weeks since they have the new office, it is much more organized probably because there are a lot of people there all the time.  I had the pleasure of speaking to the new HR manager who was HR at a hospital, got my questions answered about insurance as I am going to full time and had a live voice pick up the phone.

Not all change is bad.  This is one company that has changed for the better. 

weekends and holidays, it is clinic work, and I do not think any of the accounts work on the weekends, but I could be wrong.  The work you get on Friday is due back on Monday morning.  You might submit your resume anyway.  The lead MT handles the hiring, and she is great.  Perhaps you could work something out.  I only work part-time, and I cannot really speak for the company, but feel free to email me if you have any other questions, and I will help if I can.

Good luck!

have not been working for nearly 2 years....just wondering what companies are out there these days that are hiring.....any suggestions appreciated....thanks

I was just wondering if any of you out there had ever gone back to work for a company that you had worke at before.  What was your experience in doing so?  Is it worth looking into?

Thanks for any help.

I was just reading the posts below about leaving work for other people if the work is low.  I cannot imagine sitting here and not working if there is work because someone else might not have work to do when they want it.  When I take a job, they tell me that I am required to do x number of lines a day and I usually tell them, well I require myself to do x number of lines a day (always way more than what they require), and I expect that every day when I work that I get MY requirement.  Now, I stop when I get my requirement, but I am most definitely not going to stop at their requirement just because the work is low. 

I love my fellow MTs, but I also love to pay my bills on time, I love to have my spending money, I love to pay for what I want, I love to eat - are they going to share their money with me just because I left them work? 

And I also do not expect them to leave me work just because the work is low. 

because the file is a very small fraction of the size of a voice file.  A voice file is huge, but a text file is small in comparison, so doesn't take near as long to transmit. 

After the first file is downloaded though you can work, so it isn't like you are just sitting waiting for them to download.  When I had dial-up I would set to download and then go take my shower. 

$12 billion total market (includes hospitals, clinics, physicians offices)

Approximately 40%, or $5 billion, is outsourced

Transcend target market: 4,900 community-based hospitals in the U.S.

Estimated target market size: $2.5 billion

Several thousand companies – mostly with revenue in the $1 million range

Few with revenue greater than $20 million

1. MedQuist (MEDQ) $277M transcription revenue, 11% share of target market

2. Spheris $167M revenue, 7% share of target market

3. Transcend $67M run rate at 4/1/09, 3% share of target market

4. Others Nuance (NUAN), CBay, Webmedx, Heartland…