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I was out a couple of minutes, mostly getting secondary and tertiary accounts. (sm)

Posted By: Nother TTer on 2007-11-07
In Reply to: Hate to bore everybody but - no work on TransTech today

I know when I hired on I was excited I could get days so easily, maybe we are just too many on one shift.

I agree, we need our own board where we can chat without being chastised for monopolizing the board.

I think the next time I run out I am switching to my part time job and trying to get back in here this evening.


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Webmedx ? secondary, tertiary accounts. sm
Have a main and secondary and almost always have work, but.. sometimes after OT has been offered (like this morning) I have nada.  Think I need to be assigned a third account or be put on as a helper somewhere.  I suppose I ask my team manager, are we allowed to request an account that looks busy, must it be an account in her Book of Business like with MQ.  Any info before I make the call would be appreciated. 
webmedx tertiary secondary accounts
I have 5 accounts with Webmedx. I am always running out of work on the weekends because like you said they call for OT and then there is nothing left for us who do work the weekends to type while everyone else is getting more money for OT.  Not very fair.  Like the other MT said beware of what you wish for.  different accounts with different account specifics is sometimes more trouble than it is worth. Haven't had a full paycheck for quite awhile.
Usuall plenty of work - demand a secondary or tertiary acct. nm
nm
Webmedx secondary accounts
If you take on a secondary account, do you bounce back and forth between your primary and secondary based on turn-around times, or do you get work from your secondary only if there's no work on your primary? I'm pretty sure it's the former, but just want to be sure.  TIA. 
You weren't offered secondary accounts?
That's unusual.
Holy Cow -- all 3 of my accounts have work. One even OT. The secondary (sm)

one  had been particularly low for weeks now and today there is a massive quantity.  I wonder if maybe that hospital was trying out another service and just sending us a small amount. Whatever the reason, the work, at least for now has picked up greatly.   

We are having KFC for supper so I can get in there and get a few of those OT lines while they last.


Hope everyone else is having good luck with their accounts also.


 


There's only a couple of accounts that way....sm
the majority of them don't have that type of set-up with the client and there's generally plenty of work available between a primary and secondary account to keep you busy.

As far as communication goes, I've received at least 1 e-mail a day on my account advising what the status of it was and any additional information that needed to be passed along. If you use an e-mail service such as hotmail you have to check your junk folder as sometimes your e-mail system will think their valid e-mails are junk mail and filter them out.
Diskriter had a couple of accounts that could be done
on dial up. I don't know if they still do or not. That was last year.
Keystrokes has at least a couple of accounts
that use Chartscript. I worked on it for quite a while and loved it. However, I'm not entirely sure if we're hiring at this moment. It wouldn't hurt to ask, though!
More accounts leaving in next couple (sm)
of months too.  I noticed the new hires also, where are they getting their work from?
Couple of posts above it was 4 new accounts, now it's 20? Make up your
mind!
5 minutes to type and 15 minutes to edit - some news
I spoke with my friend at the radiology group yesterday. The brass came in and asked why it was taking so long to get the rad reports onto the chart. My friend, the lead MT at the group told them that since they have multiple programs (one for each type of report) that it was very cumbersome to make sure all components of the report were actuallly integrated into the report. So instead of it taking 5 or less minutes to type a cohesive reoprt, it now takes 15 minutes for that same report. They also told her that the percentage of reports needing to be editing has increased by some 10%. They wanted to know what was up with that. She told them that either they go back to straight MT or they hire more editors and IT staff. Things are so rosy in the land of VR, it seems.
Secondary account
When I first started, I was put on a GREAT ER account that I love, but since it is only ER reports, they wanted to give me a secondary account in case the workload ever gets low on that account. I didn't even have to ask for a backup account. They gave it to me a day or two after I started because they didn't want me to ever run out of work. I got a HUGE hospital account as a backup and never run out of work. They are bot on the ExText platform and I love them both.
OSi because they ignore me about a secondary
.
You must ask for the new account as a secondary
You won't run out of work anytime soon. Ask Debbie about it. They are begging for people to work on it. How did you miss that email?
If it is your secondary that has OT offered how do you do it? nm
.
I do not work my secondary if it is also low (sm)
which it has been. I know we're told to work secondary if primary is low, but I don't think it's right for me to take away from somebody else's primary account if it's scraping the bottom of the barrel too. I guess that's why I'm spending 12 hours at my computer a day to get my line count.


A few years ago my secondary went to another company and (sm)
evidently some of the office people as well, they in turn gave the new company the names and phone numbers of us who had worked the account and the new company actually called many of us to solicit us as employees. I felt it would have been okay for me to switch, since I had had no control over the account coming or going, but I didn't feel it was right for some of the higher ups to be involved in soliciting us for the new company. If anyone was in the wrong, they were. They shouldn't have shared records and personnel information like that from one company to the other IMO.



No secondary/OT posted too long..

I have also repeatedly asked for a secondary account.  I am told each time, we will get you trained on one of these new accounts when they come aboard.  Well, the new account comes on board, my account gets some work and I never get trained!  Also, my supe loves to posts OT for my primary all the time, and seems soo shocked when the end of the week comes and our account is totally out of work!!  DUH!!  Do not post OT soo soon or for so long!  I have given this company a try for now 9 months.  I'm getting sick of this crap!


I don't have work on primary OR secondary. nm
nm
Not a single job on primary or secondary. nm
nm
One of my secondary accts has very little work , but they..sm
stat every blessed report they do, so I always get those immediately. It is TAT, but your STM can explain it in more detail.
I have been trying to be patient but have been working on my secondary account so much lately, I am
starting to think it's my primary. Been in the business a long time and understand slow times, but this has been a chronic problem for many months, so I understand poster's point of view. Stick it out if you can, if not, there are lots of other companies out there, but remember, the grass is always greener on the other side and you may be sorry you jumped ship. Hopefully you can find somewhere that will make you happy and feel appreciated.
TT gives you primary and secondary, how do they do work pools? sm
Do you get primary one work type (BORING) or do you get a fairly good mix or how do they set it up?  TIA
My secondary account has been slow for weeks
but they gave me another account, so I'm good. My primary account has also been pretty busy these past few weeks. I guess this is just a slow time of year.
surely they knew your secondary was that low - why did they crosstrain for it? NM
x
I've asked repeatedly for a secondary account. nm
 
I don't understand it. We've been consistently running out of work primary and secondary the
I quit.
I'm done with this. I did my 30 minutes and then
another 30 more.  I'm tired and stressed and I'm going to bed.  Tomorrow is another day, hopefully it will bring better things. 
About the 24.3 minutes
BTW: The 24.3 minutes I typed... the docs were not speaking slow, nor were there a lot of pauses or anything like that. I can type about 2 to 1 that's all it is. In the past I would have gotten about 300 lines or so maybe more. I had these docs say the same things over and over... so it can't be the minutes were slow talkers...still wonder what was up with the low lines.
They did not tell me 10 minutes (sm)
just they were working on it. So,do they call you and tell you its OK, or do you just wait 10 minutes and try again? Thanks for the info this is unusual..I had a feeling this was going to be an ongoing nightmare, but I love the account! thank you.
500 minutes in one day???
x
Very low pay, they want 120 minutes of dictation sm
per day. I did all ER work for overflow account, never anything else. Pay is once a month, I was IC status. Platform not very MT friendly, had to put in all headers, lots of extras.
It took me about 5 minutes to find better cpl.

minutes converted to pay
I am trying to figure out if a service says you will get say 200 minutes of work a day, paid at 9 cpl, approximately how much that comes out to.  thanks
mine took 2 minutes - sm
all they asked is if I would go to a local drug lab and get drug tested and also if they could run a criminal background check. That's it. Nothing more. That was about 2 years ago, and I left after about 4 months. Too many changes in the company. Toooooo maaannnyyyy
Mine just few minutes
I have been with them for four months and my interview only took a few minutes. I do not remember exact but I know it was no where near that long. Hope that helps!
Addendum: It would probably take 15 minutes sm
of typing time to do a full page (that's if you can hear all the voices clearly, able to identify them in a snap, etc. So, plan on earning $5 an hour.
AT&T's ULD is only 5000 minutes, which

may cover you for 2 weeks if you work FT.   I'd be looking for another plan if I were you. 


I was investigating this a couple of weeks ago and I did read somewhere about unlimited up to 5000 and then after that you would need to get a business plan, but I didn't specifically read anything that said the unlimited was only limited to 5000.


I did talk with someone at AT&T last week because I had switched from them to digital phone service through my cable internet provider and she said we have unlimited long distance for $24.95 and I said yes but your unlimited isn't really unlimited and she said no that the limit was 5000 minutes. 


 


 


My first MT Job I had to do 120 minutes in 8 hours

We were on a tiered pay scale and in order to get the high tier pay, I had to type 120 minutes a day.  I had this done in 4 to 5 hours. 


As far as my pay scale now, I hit $35,000 in 2007 and I have been with my company for 2 years.  My first year with them, I hit $28,000.  I have averaged a gross monthly pay anywhere from $3000 to $4000 this year.  I have received a line rate increase every year since I have been with the company, plus I also get a $500 longevity bonus. 


Minutes of Dictation sm
If you type over 140 minutes of dictation in an 8 hour period, how many lines do YOU get at your company??  TIA
minutes vs lines
Almost 20 years go when my hospital converted from minutes to lines, they figured 100 min equaled 1000 lines (that was our minimum daily). That's the formula I've found hospitals and MTSOs to use most of the time since then.
Lines vs. minutes.

I usually do at least 125 to 130 minutres in one hour.  Now I did that at MQ and they said I only had 850 or 900 lines, no matter how many more reports I did.  It is strange that I would average doing about 5 or 6 fairly long reports and still only get 850 or 900 per shift.  I finally concluded that they were cheating me at a rate of 30 to 40 lines per hour.  so actually I was doing 1,200 to 1,300 per shift.  This really does add up after awhile.  I never computed just how much money I was losing by working there, but it was probably enough to make a difference.  I have had many MTs come forward with the same story as mine, so I know I am not the only one.  


SO


After 10.3 minutes of her, I was GRATEFUL for the ESL doc (NM)
:-)
missing minutes
Some of MDI's accounts are shared with other services (not by our choice, I'm sure). It may be that those minutes were reserved for the other service and for some unknown reason were re-routed to us instead. Some accounts also have in-house MTs that work on them and it could be something happened at the hospital that day with staffing or with some sort of emergency and minutes were re-routed to us that way, too. I really, really don't think MDI is sending work to India. I know it makes people jumpy who have been at the Q, but MDI is NOT the Q. There is probably a logical explanation for the work and I wish they would directly address it so people's imaginations would stop running wild.
It took me, no lie 10 minutes, to learn the platform. sm
When the trainer called, I already loaded the expander, logged into the system, and was ready to go - no training needed. It took me all of 10 minutes to learn the platform; however, the account specifics is what takes a while. Like every company and account, there are certain specifics for each account.

I am liking it very much; however, I am not ready to quit my other job. I prefer working for two, so I have something to fall back on.
All's I know is, I've never been out of work for more than 5 minutes...

90% of the time I'm on my main account and have something like five backups.  Also, I asked my manager to train me on the account that's always super backed up (like 200+ reports every day) so I'd have that as back-up, also. 

Running out of work is gonna happen sometimes; it's the nature of the beast.  And like I said, it's never lasted long.  I'll take the teeny little hiccups in work flow over the low hospital pay and bitchy co-workers/managers any day of the week.


1 time in 2 years, and that was for about 30 minutes.
They are very flexible as long as you are cooperative with them.
tell me about it.. my kids had 1 hour and 45 minutes.. sm
on their bus... there were 70 kids on the bus.. and in the middle of that time period.. they sat parked for 15 minutes at another school to move some off our bus to another.. and from another on to ours... and I was supposed to wonder why my boys were getting out of hand?????? bull.. the situation had unrealistic expectations as often is the case.. i just started picking them up at the middle point.. and that bus was WILD all the time .. man did they go thorugh bus drivers on bus 99..
wow 10 minutes a lot of time. She could have lied to you said sure ...
was okay and then have it rejected once you go hired like a lot of places have done and will keep doing.

You are lucky she was trying to at least work with you.
I agree 10 minutes isn't much time. You never
know what might be THE job.  Precyse lied to me too and did the IM thing the whole time, which I felt was very unprofessional.  Fortunately for me I found out they lied to me very quickly and turned down their offer, though was so unimpressed with them I'm sure I would have turned them down even before I found out they were lying to me.  The fact that they offshore was also a major factor.