I tried that - they said they'd do something,
Posted By: MR at MQ on 2005-11-28
In Reply to: Have you notified....sm - Long-time Transcender
but the only way I finally got help was to page the supervisor of IT myself. My trainer told me to do that - otherwise, during off hours and weekends, I'd wait forever. SO, I tried exhausting every possible option, and after a day and a half with no response and not being able to work - I paged the supervisor, he fixed it and told me to page him any time that night if I had further problems. SO, try that.
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