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I tried Vonage a while back, but I didn't think it worked very well at all and got rid of it.

Posted By: nm on 2005-12-22
In Reply to: Vonage, but also have regular ULD as a backup - MDI-MD MT

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I worked in QA for Transcending back in 2000-2001. They were paying hourly back then. SM

The accounts weren't too horribly bad.  The reason I ended up leaving was because slowly but surely they began to inch closer and closer to paying QA by production.  When I first started, the quota was something like 30 reports a day.   We simply had to make sure that we QA'd all reports that were close to being out of TAT first and then do the rest.  Then, my supervisor left and they hired a new one who immediately called a big teleconference meeting and said we had to up production to 60 reports a day.  Then, they started counting lines.  Which was fine because they were still paying hourly.


Next, there was an MT who used VR software because she was blind - yes blind.  Again, when I first started, I was told we had to edit her entire reports because she used the VR software and we had to make sure that everything was correct and made sense.  Then, we are told only check the blanks.  I wasn't comfortable with that and I continued to completely proof every word.  Then I was called on the carpet not because I wasn't meeting the production quota, but because I was ONLY meeting the production quota.  I told them I was proofing all of the MT's work that used VR, I was told that no one ever told me to proof every word of the VR reports and that I needed to fill in blanks and move on.  When I voiced my concerns, I was told that was my job, to fill in blanks and I should move on and strive to product above the standards.  Next thing you know, rumors abounded about changing the QA staff to being paid on production.  So I left. 


There just seemed to me to be too little concern for quality and more emphasis on quantity and I just didn't want to be part of company who would take money out of my pocket just to line their own and that's what they were doing by putting QA on production.  I also am not comfortable with the job of QA being thought of as a blank filler.  There is much more to the QA profession than just simply filling in blanks. 


I don't know if Transcend ever did start paying QA by production, but I could see that the idea was being floated there.  Maybe there was a enough protest that they didn't change from hourly. 


Good luck to you!


They didn't charge me for sending it back
I thought they were pretty nice about it and my final check was deposited as usual.  They are ethical people.  But the demographics will kill you.
She didn't. Evidently you need to go back and reread. nm
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She didn't say she expected to be thanked back
She just said they didn't respond. I think Miss Manners would say that the proper response to thank you would be you're welcome.
Back in the days of YOG FN didn't have a good
name either.  Your post shows just how unprofessional FN is and surely does not entice anyone to apply with your company.  Even if what the person posted is not true, you could have chosen to take the high road, but instead you took the low road. 
I didn't work there way back in 2005, so
I can't comment on your personal experience, but for me in 2008:

1. If you run out of work, you are paid downtime. You can do backup acounts also. Not sure about the written consent but there are a lot of us who work on other accounts.

2. Sample reports: The program allows you to bring up previously typed reports by experienced MTs by doctor, patient, report type, etc., so the MT has endless samples.

3. Supervisor currently, from what I can tell anyhow, has a lot of contact with hosital including informing them of problem dictators and other issues that directly impact the MT's production, etc.

4. I think they changed the insurance to cover out-of-area employees, but don't quote me on that.

Personally I've had a very good experience with the FL account. Nothing is perfect, but I'm very satisfied.
Don't sweat it. Be glad you didn't hear back.
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I was feeling bad that they didn't get back to me with my 35+ years of experience, sm

but if that is the pittance they offer for pay, I'm glad they saved me the trouble of turning them down.  Pretty soon, scrubbing toilets will pay more. 


Guess I didn't. Heard back within a day of taking the test, sm
but that was several years ago.  Depends on current recruiters, I guess. 
Are you talking about the one with the 2 radiology jobs? I didn't hear back either...nm
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Oops, sorry - I changed my name back three or four times but it didn't "take" nm
.
I worked for them a while back...
I never got to their required line counts because of filling in so many things with each report.  Finally, the recruiter called me and told me we would sever the relationship.  I sent the equipment back and got paid for my lines.  Working at much better place now where all the demographics fill in automatically.  Was not a traumatic event to leave them.  Go on with your life.  There is more out there in the world.  Bueno suerte!
You must have worked there a while back because...sm
The rental fees have been gone for quite a while now. The company has been restructured over a year ago and extra management added so questions can be answered promptly on accounts. Potential new employees are given in writing details of the pay rate, scheduled work hours, etc as part of the employment package.
I have worked for them and went back sm
I left primarily because last fall they didn't have enough work and we aren't talking low on work, we are talking absolutely NO WORK on the system for hours at a time. I don't know if they were overstaffed or what.

I was invited back recently and jumped at the chance. The new MT manager is a gal I worked with previously, but she had been promoted and she has many excellent ideas about how to make her organization a team. I really enjoy her.

As for the work, right now there is no problem at all. I think that this gal is pretty careful about hiring and not overhiring. She will ask if you can work more and go to a couple of crosstrained MTs she has and best yet, she will get right on there and type herself before she will hire a new person. I love that feeling of reality and support on her part. Her boss is an extremely nice, very professional gentleman whom, I believe, truly cares about the MTs and his staff.

They pay well IC and I'd go for it. The platform is a Word client and I love it. It took about 3 hours for it to go smoothly for me, if that long. Tech support is wonderful, he knows what he is doing and he is pleasant.

Umm email if you need other information.
Worked for them a while back...
What's going on now?
I didn't know there was one, how long have you worked there? SM
I have been with them about 1 year. I came from MQ.
I never worked for her as I didn't want the 2nd line fee. Sorry. nm
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Because I worked for MQ and didn't have work
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I worked for KS and though I didn't work on the
account I experienced the same situation with them.  It doesn't matter what the account was.
I worked for Oracle back sm

around April of this 06 for about 3-4 weeks and it was a total joke.  They don't have instructions to their platform in any kind of organized form.  Their training is about 1/2 to 1 hour and then you are on your own. I made absolutely no money and have been doing this for almost 30 years.  I wouldn't go there.  The people were nice except the one that i dealt with in Human Resources before I started.  That should have given me a clue.  I live in the south (originally from Michigan) and happened o say you all and she had the nerve tocorrect my grammar.  None of her business.  Obviously she doesn't know anything about being rude or different parts of the country. I should have just called them back after that happened and before they sent out my information/supplies and told them to forget it.


I have a motto of my own that is if it doesn't come easy, don't do it.  I went against my own values that time and got in a total mess.  Their platform then was a joke.  I don't know if they have changed in or not, but I wouldn't work for them again.


I worked for them a few years back
Never had any problem. I was on a surgery center acct, loved my supervisor. I ended up quitting to go back to an in-house job.
worked with them quite a few years back...sm
owner and her husband were great people and fair. Plenty of work all the time. I just could not get used to NOR did i like that EMDAT platform. it was taking forever for my lines to add up. I detest Emdat.
I do not want my youth back, worked too much
and wound down to only 1 job now, not full time anymore and drawing full retirement SS along with my pay from my job. Now, this is when it gets good and feels just like when we did make the big bucks only now I am not working excessive hrs, much easier in my later years.
I worked there a few years back.
There are good and bad. My experience is from a few years back, so I can't say how they are now. First, they have EXCELLENT trainers and support staff. Very professional and the owner is very kind. I really liked her. The bad was that I think when I left I had about 4-5 accounts and still sometimes ran out of work. They would just keep throwing another one at me. I would learn it, and it would be low. This may not be a problem still. I don't know. You have to set a schedule and work that exact schedule if there is work but flex if there is no work. You have to have a time clock, which I did not like at all. I think they only give about 4 days off the first year and you CANNOT take unpaid time off, so I did not like that either. They may have ironed out some of those things. They are very nice people though. Hope this helps.
A few years back I worked for

an MTSO that asked for suggestions from all its MTs on how to make our working experience better.  So I made a few recommondation, one of which was for some kind of forum where its workers could get together, get word help, share tips on the platform, accounts and difficult dictators, and kvetchz some.  The response that this has been considered but voted down by management because such forums tend to become negative. 


My idea had been that if it were a company-sponsored board the comments would be more constructive than anonymous bitching and ranting on a board such as this;  then management would have a handle on what was bugging people, and could respond and maybe remedy some things.  Apparently their fear was that people would be frank about problems they were having, others would agree,  and the suits would then have no way to claim they were unaware of problems.


So we had to turn to a forum like this and management definitely monitors what is going on, yet can deny that knowledge and not feel obliged to respond or fix anything.


EVESDROPPERS SELDOM HEAR GOOD OF THEMSELVES. 


Yes, worked for them back around 2003 (sm)
Stayed about 3 years. When I started, they were still Edix, and they were fabulous! Good line rates, great QA team, and some of the nicest trainers I've ever worked with.

Then they gobbled up a few smaller companies, became Spheris, and took away our quality bonuses, moving to a strict production-based incentive program. It was still okay for me, because I really liked my accounts and had a great supervisor.

Then they chased off some of the best supervisors, and then I moved on.

I tell friends who ask now that it's a great place to build experience if you are just starting out, but that I would never advise anyone to stick with them long-term. There are better firms out there. Not bad, but not great, in other words.
I worked for them about 2 years ago...didn't have to go to the office
to train though, did it at home. At the time they paid by the character...some off the wall formula to get the actual pay, but worked out to around 8 cpl so they said. QA sucked at their job, just didn't have the knowledge I guess. And management...you just don't want to work there!
Olive Oyl, I am pretty sure you worked there before, Why didn't you ask then? Why do you keep c
posing questions in an inflammatory manner about TransTech? If you want to go back, just call them and see if they will rehire you. If not, just leave well enough alone. Transtech has never been anything but fair to me and as the above posted said we are rewarded for doing good work. I don't know who told you that they never give raises but that simply isn't true. My experience has been that if I prove myself as a good, loyal and dedicated MT they have been fair with me. Either go back or go away.
It didn't when I worked with MQ, but that was a couple of years ago. SM
Instant Text works very well with DQS, though.
I worked for them a couple of years back sm
Nice bunch of people, all IC. Nice platform. Always had plenty of work and I think they paid 7 cents a line. I did weekends and always had work. I'd go back to work for them if I could. They had lots of radiology and acute care and tons of cardiac.
I worked there and left, recentily went back and
this is where I will hopefully retire from.  I went from company to company and was never happy with any of them.  MQ works for me.  Very happy that I went back!
And they have been that way since I worked for them back in 1999 or 2000!
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I worked for them a couple of years back... SM
They are a pretty good company to work for.  Pay always on time.  Work flow waxes and wanes sometimes, but pretty consistent.  I liked them.  Only reason I left was to take a job in the office which didn't work out.  I'd go back to them in a heartbeat if I didn't need bennies.
Pay was low back in 2005 unless you worked the entire weekend. nm
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I worked for them PT awhile back -- 20 hours a week min., I think. nm

The company I worked for didn't offer direct deposit. nm
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I have worked for MQ, Spheris back when it was Edix, Transcend and OSI. TransTech is by far the bes
The pay is decent, probably not the highest in the business but not the lowest either. The benefits are good. Pay is always on time. Great bonuses. Great communication and most of all I really like the people and it makes me enjoy being an MT again.
I worked at TC about 3-1/2 years back. I found everyone to be helpful and friendly. sm
The pay was pretty good and the account was easy. I just had some sound issues and got a better offer elsewhere. Does PY still work at TC? She is a great lady and I thoroughly enjoyed working with her! I'd say to anyone looking to give TC a chance! They are one of the better companied out there; small by mighty!
I worked for them years ago, back in 1994. No one was working from home then... SM
Well, if you were working from home, you were coming in and picking of tapes.  It was a pretty good place to work.  I was just starting out as an MT so it was really good experience for me.  They paid me hourly, but I was in house back then.  
I worked for Keystrokes a few years back. There were some problems but was told they were working on
I had heard that before, too many times to count, so I left.

I came back 2 years ago and it was like night and day.

All of the old problems are gone. They blamed them on growing pains and never denied them. Instead they fixed them. They have my vote!
Have worked for both. I am back at Keystrokes after making the mistake of leaving for Accusis.
My pay at Keystrokes has always been much higher because they seem to never run out of work. Accusis is mostly offshore, which is a negative to me. Ask Keystrokes to match the rate, I bet they will if you forego the review in 90 days. I will never leave again!
Vonage.
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Go with Vonage
I have had them for many many years and I hardly ever have a problem. It is worth the 27.99 a month! You just need DSL or Cable internet service. They have many features and offer free long distance in Canada and the U.S. I use the phone for many many hours each month and they never complain or try to limit my usage.
Use Vonage.....
www.vonage.com  It's voice-over-IP and you pay about $29 a month for unlimited long distance.  I used it with MDI's system for a long time. 
Vonage
Vonage is great BUT after a couple of years they notified me that I had to upgrade to a business line. But after chcking with the other companies in the area I found that they were still a HUGE savings so now I pay about $50 a month for an unlimited business line.
Vonage
I used Vonage for about a year on a C-phone account with MDI-MD until it switched to a web account. It always worked just fine for me. Vonage just seems to work fine for some people nad not for others, so MDI was probably just warning her it wasn't guaranteed to work.
Vonage LD

I have used Vonage for quite sometime now, I had the residential plan for unlimited long distance and last year I got message saying that they were switching my residential account to Business account( about $20 or $25 more) because they looked at my actual use of the line and knew that it was business related so be aware of this. It is still much cheaper though.


Vonage
I have had Vonage for the past 2 years, unlimited long distance, never got a letter about residential or business use.  
I had Vonage.....
and the same thing happened to me. If you are on there for 4 STRAIGHT hours, it will disconnect you. I would just watch the clock and hang up before the 4 hours was up. Good luck! I changed companies because I wasn't willing to pay extra for Vonage.
Go to Vonage
It really is unlimited, its through your internet, and it's also a heck of a lot cheaper than AT&T's  business plan.  I know because I have them, kept my same plan with them but added Vonage long distance with their router. 
Vonage
Have used Vonage for almost 2 years and it really works for me....cheaper phone bill....unlimited long distance, etc...