I too suggest contacting them. sm

• Is there anyone working for Keystrokes that has not been able to get 12,000 lines per pay period? sm - Curious
  • barely at 800 a day after 8 months - in the food line
  • I too suggest contacting them. sm - Hoku
  • You may want to contact the office....SM - KSMT

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I agree, this makes no sense and my guess is all the HIPPA folderol is just a smokescreen this person is throwing up (for whatever I do not wanna deal with this or stick my neck out for ANY reason) ...

alternatively -- I would recommend saving each and every report you type from this person AND THEN  flagging the report for QA  so you can fill in your own blanks if no one wants to help you.  I type several doctors who  -- without samples -- speak in some impenetrable monotone ... without my file of samples, their reports would be moth-eaten.

good luck - if your company has a chat board or if contacting someone else on that account/WT might be a (much less convenient and/ or discrete) alternative.

Good luck, Yes, people do actually quit jobs over dictators like that ... too bad so many companies seem to blame the MT and some imaginary work ethic problems when the real problem, imho, is lack of support. 

All this turnover of MTs (or any other employee class) is VERY VERY bad for any company's bottom line...  but so many companies seem to blame the MT personally ... it poisonous.

I too would like answers because half a truth is worse than a total lie because you mislead with half the truth and do much damage.  Please clarify these issues for us.

1.  Why would the company go to all the trouble to pull this two-bit prank when they could just say good bye to you if they wanted to.  You have been ranting to all of us on shift with you for months about how you have been mistreated and were going to sue the company and demand unemployment.  You did not tell the good MTs here who are ready to take your side and defend your position that All Type has a 3 strike rule and that you have told several of us that you were written up once for failing to make production of 1200 lines a day and then spewing some pretty foul language in an email to a supervisor about them making you do OP notes and type ESLs and how that was not fair to you.  It is an acute care hospital.  That is what we do.  Do you remember telling us about being written up for falsifying your time card?  Honestly, that is pretty serious.  If you were the one telling us that, i cannot even imagine what you are not telling us and what your personnel file looks like. 

2.  I have not seen anyone leave, voluntarily or involuntarily on our team in some time.  So who are you referencing when you say a lot of people quit or were fired.  No one stays at a company that is horrendous and unfair out of the kindness of their heart.  Are you telling us you just felt sorry for the company and the management team you hated and stayed to help them out? 

3.  Evidently you believe that you are a very high caliber employee and MT.  I would think you would be able to go anywhere and find a perfectly wonderful job.  I know most companies are just begging for real talent.  Unemployment is probably your only alternative because we both know that you are NOT capable of working in any acute care setting - and unemployment and legal sources are going to laugh you out of the offices if you tell them the truth! Even if you fail to tell them the real story, your history is well documented.   

4.  From all of the foul statements you have made about this company and their management for months and threatening legal ramifications if they mess with you - I wonder why you would want to be a part of a company that you have made clear to any of us who will listen how much you hate All Type and all of the management.  I also wonder if you do not know that from the beginning when you started making statements to the rest of us about lawsuits - that the company most surely handed your file over to a legal team.  I suspect the legal department has been involved in all of this for several months. 

Good luck missy.  I have worked with you for well over a year and your professional behavior and abilities leave a lot to be desired.  You have been so disruptive that most of your team has blocked you from IM and we are all glad that your drama from 4-12 everyday is finally done.  You should have been doing your job instead of driving us all crazy with your IMs and maybe, just maybe this company would have valued you.  As it is, what goes around comes around and your cheating, backstabbing, and lies came back around to you.  I salute Karma!!!

Could some one tell me how to go about contacting the labor board about an issue with my employer?  Since I am a remote MT do I contact the labor board in my state or the state my employer is based?  This has to do with pay that I believe was deliberately shorted out of my paycheck as a retribution because I did not type reports on my secondary account that were approaching TAT when I was contacted about it by instant messenger an hour after my shift was over.  I wasn't even at my desk an hour after my shift was over.  I also found out a couple days after the fact that an email from my account manager's supervisor was sent to an email account I no longer use stating that I was requested by my AM to type some reports so they don't go out of TAT and would I please log on and complete these reports. 

Now, lo and behold, my paycheck will be short by almost 800 lines because these 800 lines supposedly sat in QA and weren't completed by the time the pay period ended, even though my shift ended at 4 p.m. on the last day of the pay period.  I have worked for this company for a whole year and this is the first time I have ever heard that the MT is not credited the lines produced until cleared by QA...and I'm not even on 100% QA.  Furthermore, I can't see how I would have even SENT 800 lines to QA in a day.  After multiple emails to both my AM and her supervisor requesting some sort of documentation where these lines went to, I still have heard nothing in regards to this and I'm fed up.  Is this something the labor board will even handle?

that you not move forward with Webmedx.  Nothing against your point of view, you are within your rights to have your opinion about VR, but it is not the right attitude to have or to display with this company.

The CEO is full bore, gung ho for VR.  You need to know that.  Most every account that I know of is VR for the most part.  If you are resisting it, you will not fit in with this company. 

I have never worked from home before, always in-house.

I have worked for Transcend for roughly 2 months. I have found everyone to be very professional and willing to help, understanding as well. Aside from only a couple e-mails not being replied to, all of my inquiries to managment, trainers, and technical support have been answered in a professional, prompt manner.

The new platform they are using does have a few bugs, but they are working on it and have made improvements even since I started on it a week ago. It is a little faster to get reports and is easy to navigate now that I've used it a week.

The pay has been right on time. The work is there on my account, however, most of it comes later in the evening. I do know e-mails often get sent out for help on other accounts.  My main account has VERY little ESL. There are many samples to go by as well and that helps greatly. There is quite a bit of formatting to learn with each separate account, but like with any new job, policies and procedures take a while to get locked into the brain.

My main problem is getting my line count up as my family is not cooperating with me!

It's just like working at McDonald's or Burger King. Either you like McD's fries or you don't. It's all in what you like and what you can accept, etc.