I thought this was the Transcend platform
Posted By: ?? on 2005-07-15
In Reply to: Everyone Is Complaining - unhappytoo
that was supposed to be so great.
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MDI-MD platform is fast, not full of problems like Transcend platform or MDI-FL
On Transcend platform you have to click, click, click all day and still get errors, change screens constantly - its a nightmare to work in.
What is the DSG1 platform do you known. I thought it was DSG 2 that everyone complained about.
:
Oh sorry. I was asking NDMT as she already works there on the platform so I thought
she could share some helpful information.
I thought Transcend was third but don't know for sure
x
I thought Transcend did not offshore work.
x
Transcend pays for experience and I thought the
They have quite a few accounts. They are a large company.
But I thought all Transcend employees had to work
That doesn't make sense. I could see that a lot of domestic MTs don't want to work 3rd shift and they need the coverage, but if all employees have to work at least 1 weekend day, there isn't much dictation over here on 3rd shift except for the occasional stats. It would seem they wouldn't have enough work to keep the overseas MTs going. I can't see an overseas service staying in business when they're only getting a few stats on each account for a couple hours on the weekend.
AIM is not a Transcend platform.
nm
Which Transcend platform, VWP or VR?
nm
Transcend's new platform
Does it seem harder to get lines on Transcends new platform?
what platform does Transcend use
Is it easy to learn? Thanks for any info!!
Hospital using Transcend platform
Is there anybody out there who works in a hospital for the hospital but types through Transcend's platform? In otherwords, the hospital is using the services of Transcend but maintaining their own transcription department in house. If so, what do you think of this arrangement?
Is the ChartScript platform at Transcend truly
ChartScript or is it ChartScript.net?
I'd say TransTech; Transcend's platform is horrible. nm
x
So are you saying your account has not been switched over to a Transcend platform yet?? Thanks! nm
nm
Which companies use VR for a platform besides Transcend, Sten-Tel and Focus? sm
Am looking for part time editing job, but cannot load EditScript. Tried Transcend, but the VR just disappeared out of the queue. I posted my resume, but just get offers for MT, of which I already have plenty. Would like to post directly to the companies that use a different platform, if I can find them. TIA.
The fact is, if you think the sound quality and platform at Transcend are great, you have not had
many other experiences with "sophisticated" equipment or companies. Heavens, their idea of big cutting-edge technology is being able to have a drop down list to pick from dictators, though that was an incomplete mess. Defend it all you want, but they are not cutting edge at all. Definitely a step back in time for lots of us, and who wants to move backwards, slower platforms, working off paper lists, manually filling in demos, and horrible sound quality, for LESS money? No thanks!
Again, if you think Transcend is state of the art in the areas of sound quality and/or platform,
then you have not used high quality equipment before! There is MUCH more sophisticated equipment out there now, even at smaller MTSOs. Even Larry himself said they are "working diligently" on improving the sound quality. Perhaps you should let Larry know that the sound quality is WONDERFUL - he must be mistaken and misinterpreted all the "MT feedback on poor sound quality"...Who do you think you're fooling???
Did Keystrokes sell to Transcend? I thought Keystrokes was buying up companies sm
but I heard from another service owner that they sold out to Transcend. Anyone know if that happened?
Did Keystrokes sell to Transcend? I thought Keystrokes was buying sm
small companies but another service owner told me that she heard that Keystrokes sold to Transcend. Is this true?
I posted this down below but meant to post it as a new thread. Before I apply with them, I would like to know as I left Transcend a few months ago and do NOT want to get back into that mess.
Is Transcend a good company with a good platform to work on. They are advertising.
:
I actually thought of that. I even thought of trying to go back to MQ part-time!! (sm)
I just wonder about hours at a second company. I work days (and some nights) with this company. I have a set schedule but with the no work situtation I've been on the computer at all hours of the day and night. Right now I have no work, so I would love to jump on at a company #2 and start working. Do you have to have set hours at your company #2? Thanks for the suggestion.
RISS is not a platform. RIS stands for Radiology Information System. The platform sm
would be EXText.
Yes, SPi does use this platform....it's a great platform, but not worth working for SPi. nm
#
Transcend bought MDI, so if Transcend sends work offshore, so does MDI. nm
nm
We heard Transcend is buying Keystrokes next. I'm not working for Transcend. No Way !
nm
Bad Platform. I personally know of 3 MTs who left because of the platform.
If you are like me, the bottom line is wages and what I get in my check. I have never worked for Amphion, but I personally know of 3 MTs who worked part-time at Amphion before quitting their other service to see what Amphion had to offer before it was too late. All 3 quit Amphion and stayed with their other service because of the Amphion platform. Too hard to make any decent lines.
Something to think about.
********************
Here is one post from a couple days back:
Posted By: Amphion on 2005-12-02
To all of us trying our hardest to grab our work when it is available, and then still only make 24 bucks a day because of the garbage platform.
If MDI-FL is owned by Transcend and Transcend admittingly offshores, sm
then doesn't that make MDI a company that offshores? That's like saying that one branch of a company offshores but another does not, so they are excluded from the offshore label. If MDI-FL is part of Transcend and Transcend offshores, that means that they do.
RE: If MDI-FL is owned by Transcend and Transcend admittingly offshores, sm
Your hypothesis is incorrect. MDI is a wholly independent subsidary of Transcend, therefore, they were not a part of the experiment to offshore to evaluate cost/benefit ratio that Transcend only tried for 90 days (I believe the evaluation process is not still ongoing).
It is not Transcend. Transcend has not had control of
the accounts long enough to make any changes to anything. Maybe your account just slowed down like a lot of others did over the last few weeks. Everything will run status quo for a few months before any major changes are implemented. And give Transcend a chance. It is a good place to work and you will finally have some benefits that you will enjoy.
A thought. sm
Good points. From what I've heard, managers don't have to handle situations exactly the same way as others might. They follow basic company rules and procedures, but you could get different people running things differently depending on their style, preferences, or client needs. MQ offices are like this, too, from my experience.
Maybe it's not favoritism, or misinformation, or conflicting information, but rather just a choice being made. Then again, if there are vastly different methodologies between managers, to the point that it affects the MTs, maybe that does need to be brought to the attention of a higher authority so it can be worked out to the satisfaction of all involved. The managers may not even be aware that they work so differently! Maybe this is something that MTs can address with the managers involved?
Has anyone thought that.....
the office politics we suffer from national MTSOs is WORSE than the office politics you find in hospital medical records departments? At least in the hospital you run into people and they can't ignore your communications, whereas with nationals they can not only ignore you but they can deny reality. I don't fault any MT for NEEDING to work at home, but it's not pain-free, there is a heavier downside than commuting (especially when you add in the inferior benefits: vacation, sick leave, etc.)
I thought they might get better, but...
Sorry, you are having a rough time. Are you new to MT or just new to the company? I have to say they do pay well, but it doesn't matter if you don't get paid for all your lines!!! I like the accounts I am on, don't mind ESL, but QA has gotten really bad, very inconsistent. It is hard to get a hold of anyone if you have a problem, too.
sorry, I thought you said w/o
Sorry, thought you said w/o.
I never thought 40% though.
I thought maybe 20% or 25%, so I was shocked with the 40%, and I would not be so angry had they told us ahead of time. I think it shows what they think of us not to at least tell us on August 1st, but then that is just my opinion. Some people let others treat them as door mats and don't have a problem with it. I do have a problem with it and think I deserve better from any employer.
Have you ever thought about....sm
the fact that usually people post only on the forum (and websites like this) only when there's a problem and not when things are going well? I and others that I know of on my account aren't having the problems that you're talking about (knock on wood!).
just a thought
Does anybody else think that medical transcriptionists and migrant farm workers have a lot in common, such as wages, supervisors and working conditions? I think the MTSOs and the migrant/illegal worker supervisors have very similar character and personality traits as well as business practices. I wonder if they get their training in the same places.
Thanks. I thought that is what that was.
just wanted to make sure.
just a thought
Sounds like you need to spend less time whining and more time working. You might actually make some money! Boo-hoo.
That's what I thought nm
I thought
rofl
the more I thought about it after sm
I read that ad, I finally decided to send that little whipper-snapper an E-mail! I told her obviously she didn't have experience in this business or she wouldn't run an ad like that to begin with! I reminded her this was not entry level clerical work this was a skilled technical profession! I am quite insulted by that whole ad. I also told her that folks like her needed to be booted out of the MT business. That infuriates me. Maybe she will reword her ad or take it off all together! Arghhhhhhhhhhh!
OK, I thought it was just me
I had great training, but then got switched to another hospital and I'm just barely making a dime now. This account is HUGE, there is a ton of work, but the dictators are so stinky you can't make your way through the pile. And, I'm not whining - I've been doing this for 13+ years, do ESL docs on a regular basis, etc., and survived the earlier rounds of awful cherry picking at MQ (and I got stuck in the evenings with all the awful dictation that was skipped), so I'm trying to give Transcend a chance, but right now - it's awful. Then, even if I do get a good shift of dictators, when you have to stop and bold this heading or that heading, or keeping checking the AI sheets because everything is constantly changing ... pretty soon I'm going to need a job flipping burgers to supplement my income. So, still looking, haven't found the right fit yet.
I thought I was the only one. SM
I just started with a hospital at home. I have over 30 years' experience, have heavy experience with ESL physicians. I have no content errors, but it's all the hypens and commas and fine tuning. It is really discouraging to me. I have always been praised for my work. The notebook from the hospital was about 4 inches thick and I was supposed to remember it all the first day! I am not making any money, but worse than that, for the first time in a long time, I am losing confidence. I can certainly relate.
I thought it was just me
I have tried and tried with them - I live very close to them and thought that would be great, did great on the test, too - but can't get a response from anyone. Maybe it should be questioned by the administrator as they keep posting here and another site for MTs, but has anyone actually been hired by them?
Thanks - I thought it was just me
I got trained on 2 hospitals from this huge account, and they were great! Great dictators, good sound, no problems - then when I went off training, I got put on the other two hospitals for this large account, and I've had nothing but headaches. What a complete mess. The dictators stink, the sound quality is awful and I keep having technical issues, for which you have to E-MAIL tech support and they answer you (usually with more questions) via e-mail maybe 6 hours later. So you've lost your entire shift. The last time I got so fed up, I paged the supervisor of IT. I am so disappointed because my training went so well. I've been hired at two other companies, one PT and one IC, and I will be kissing both MQ and Transcend good-bye. I've since learned, neither are worth the aggravation, or the time and effort.
I thought it was just me.
Interestingly, though, I had a job come through that was 10 hours old -- and one of the crap dictators -- someone must have been sitting on this one. Wonder where those new accounts waiting to come onboard are per their old help wanted ad on MT jobs.
that is enough now...I thought you were
working for this company, or have decided to work for them, just do not understand the debate...
no need to respond, I am not that interested...
good luck
No, I thought you really thought there was a law. :) sm
Yes, laughing is good. Here's hoping we all get a lot more healthy belly laughs in 2006! We deserve them.
I just thought of this...
I would think that you don't even have to know where the money was withdrawn, as long as you can identify the date(s) and amount(s) that she did it on your statement-these transactions always have location numbers to identify where.
Another thought
First of all, that's you. You don't know what her relationship was with the MTSO. Maybe the MT thought they were friends because that's what the MTSO wanted her to think. This particular MTSO does not give you the opportunity to fix your mistakes. Three strikes and you're out, honey. It doesn't matter if you've bent over backwars for her for years. It doesn't matter if those three mistakes happen over a year of you producing 175-200 reports a day. If you do something to tick her off, or she thinks you're lying about a power outage, the internet being down, etc., the client wants you off the account is her way of getting back at you. She thinks you can't make it elsewhee and you'll run back to her. Brilliant way to run a business, isn't it. She may have been ticked off at someone else and took it out on the MT. It happens.
The MT did own it. She came on this board telling what she did. She didn't bash anyone. She told the truth. I admire her courage. Only on this board is bashing synonymous with truth.
Yes, we all make mistakes. Doctors do also. Some of them catch their mistakes and some don't. That's why their malpractice insurance premiums are so high. Does it then become the transcriptionists fault because SHE/HE didn't catch it? They airhead out while they dictate, eat, mumble, don't know correct pronounciation, good English, dictate a mile a minute, talk to someone else, and can't spell. Yes, and it's our job to make them look good and question them when they dictate right at the beginning and left at the end of the report. No one is perfect. Not even you. I had a doctor apologize to me the other day because she couldn't get a complete thought out. Her excuse: I got distracted.
You don't know the whole story, the MT, or the MTSO.
I'm amazed at your lack of compassion and your naivete. I wish you a life that's a breeze: No worries, no elderly/ill parents, no kids to support on your own, no deaths in your family, no jury duty, no internet problems, and no power outages! Oh, and that you are able to schedule all of your appointments on your days off.
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