I think you should at least try to change STMs if you are miserable.
Posted By: Anon on 2009-06-02
In Reply to: Enterprise. I really think there's a huge difference - Dorothy
Mine is awesome. Super flexible and super helpful in everything. She gives us the option to flex if we want or take PTO (obviously we could use unpaid if we need) if we would rather. This last week when work was low and a holiday, she told us we should submit PTO request ahead of time and then if we needed we could unrequest some if we were able to make up some hours.
Maybe you could get with a new STM once the new accounts come in? Maybe ask to switch accounts?
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There is a vast difference in the STMs sm
and they way they treat their MTs, or the way they reply to emails. It sounds like you are relatively new, so maybe you don't even realize that Webmedx in it's current incarnation has only been around since 2002. Merged with another company, then morphed into what it pretty much is now, over the years. Changes in software, platform, benefits.
But NO ONE has been with Webmedx for 8 years. It did not exist in that form 8 years ago. I have been with it since it merged with Rodeer. The last 5 years, reshuffling of management is constant. At least yearly, if not more often than that. They keep making up new names for departments and department heads. It is all a game. If you don't get a good STM I think it is really hard to stay here. Fortunately, I have the best, and it works for me.
Different STMs/accts have different rules SM
and expectations. The best way to find out is to ask your STM, because someone else's experience may not end up to be yours. Mine happens to be very strict as far as hours/lines and I will get a phone call if I am short on either for a day. I know others who have different STMs who do not have that experience.
Plus some STMs (mgrs) do a daily update sm
via email regarding which accounts (company-wide) need OT or make-up time.
I've not had trouble making up my time, usually.
What lack of work? My STMs group of accounts is constantly offering OT. sm
Maybe you should talk to someone about getting more work? It's out there, within Webmedx, but you need to ask.
why be so miserable about your job? is there...
some other kind of work you can or want to do? honestly people, money is not everything and if you are working 2 or 3 jobs to make ends meet you are killing yourself for nothing but paying the bills.
Miserable
Yeah, air conditioner went belly up and the cheap ones are sold out. I would not be working in this if I were not so dedicated to paying my bills, LOL. Know what you mean about being sleepy because cannot sleep in this heat.
I have always had animals in my life (the kids always had to have their own pets and so used to be a full house) and cannot imagine living without a dog and cat around the house and at least one stray or unwanted pet to find a home for (right now a turtle found wandering the streets by a neighbor!).
Stay cool 
I am miserable there and hoping
to get out. I have never made such a low LPH. I was not aware that not being paid for spaces would hurt my production so much, but it has made a big difference. I do like their platform and it was easy to learn, but I still have bills to pay. I used to make 200 to 300 LPH with other companies, make 150 or so with this company. Also they have a program where you can look up previous reports on the same patient or examples of report types or by the same doc, but it always, freezes or goes so slow and I am stuck in my screen. I have heard from some others having this problem. It really slows me down. I am leaving as soon as I can.
Wow, what a nasty and miserable POS
you are. Sheesh!!!
If a person doing VR is miserable, then they need
to check around, find out people who are happy with VR as it looks like most are going that way regardless and then make a choice. No sense in being miserable trying to work with a system. Again, life is just too short for misery.
Come on - This board is not just for miserable MTs.
Understand your feelings, but why do you come here? Not everyone on here is miserable. Do they not have the right to post also. You do not have to respond to them, you know.
It is very informative to see which companies have work, which do not, and for how long. Pay, incentives, and bonuses are also very informative. Who gets them and who doesn't.
Don't shoot the messenger!
You sound miserable....why do you stay? nm
nm
Bet you're quite miserable with that tude.
lol
You're right. It is miserable to be a US employee anymore.
We treat the immigrant workers and the overseas workers better than we treat our own ... it's the American way, of late, anyway.
I also encountered a QA nazi..She made my life miserable.
She was ridiculous to say the least. Is this company out of FL or UT? It just sounds very familiar.
I am not miserable at all. I am just tired of excuses of why people cannot work! nm
x
Sorry. That was eTransPlus. TT had the miserable ESLs and teaching hospital that I couldn't
s
As a former "QA Nazi" undeserved or not, you guys make our lives miserable, too.
Especially ESL MTs who used to be doctors in India who think they know it all and like to threaten lawsuits. Yah, that's the ticket.
"The most miserable group of people in the world"? Great attitude for a Lead.
Hope you're not one for long.
Nothing will change unless we make it change..SM
As long as we accept the exploitation that this MT profession has reduced us to, it will keep going on. The top of this is the outsourcing.... well, get your legislators involved....better yet, the MEDIA. How many patients know their private medical information is being outsourced to halfway around the world? The squeeky wheel gets the grease. Do the patients know that their info won't be sold by some unscrupulous MT (halfway around the globe) to insurance companies, etc., making all this Medical records privacy a joke. It's not just our T-shirts being made in other countries; it's our most personal, private medical information, of which the public is not being made aware of. Not to speak of undercutting out profession to the bare bone. Granted, most US MTs are willing to work below market wage just to have a job, especially in economically-deprived areas, where outside jobs are scarce, and kids need to be fed and mortgages need to be paid. MTSOs know this. I'll bet they'll be the first to lobby against any action against outsourcing. (Wouldn't you be...if you got people to work for pennies while you're raking in the big $$$'s ? Still, notwithstanding the outsourcing problem, we're still going along with all the BS...working for pennies, whatever the client wants, he gets... ever notice how all of the MTSO flak seems to be re. unpaid work...mostly, demographic issues we're not even paid for... bec. It has to be done.. Part of the job... The client put the wrong info but we have to correct it...all unpaid work. Just give me a job with nothing but straight transcription, w/o the unpaid/demo. flak..I'll take it even at the present, absurd pennies-per-line state of the profession.
MQ BIG CHANGE?
I just love these posters..gonna be a big change..well, what? Dont post something like that and not explain. It only causes anxiety and speculation in an already scarey field, with outsourcing, etc. Big change, well, come on now..what is gonna be the big change and where did you get your information from?
Well, then maybe that should change.
Maybe they, too, should be paid based on what they produce, with a little bonus if the person stays a year.
Sometimes you just get in a rut and need a change. Sometimes you just
get burn-out in general and think it is the company/account. I've left a position before because I thought the grass was greener, but it wasn't. Had to learn new platform, new software program, new dictators with various new accents to figure out, new way to count lines, etc. Even if the pay was a bit better I still figured I lost money and the grass wasn't greener. No company is perfect, but there are some very good companies out there, but there can still be intermittent issues with any company. Sometimes talking with management might resolve issues, sometimes taking a break will refresh you and make you see things in a different light. List pros/cons of present account and compare that what a different company has to offer. You may realize you are better off where you are and if not you can feel comfortable that you're making a change that really will be better for you. If you do decide to leave current account just don't burn any bridges so you leave with the possibility of being able to return if new account/company doesn't work out.
No. Currently, you can use your own. That may change
nm
I think so...I am not one for change tho....but there
To change
the subject somewhat. Gastric bypass and lap banding scare me to death! I personally know of five people who underwent the procedures, and all had complications, one being death. They all had excellent surgeons, one being my surgeon. Everyone responds differently I know, and that is the problem. It is too much of a gamble for me.
change
Are we all in the same boat? I work for the largest national in the country and am hoping to hear about another position with another company tomorrow or Wednesday. Many of us have been MTs for years and make less now than then we started. We get thrown into the national cesspool and may get 20 different states in 20 different reports. Impossible to make a good line count this way. I'm slow to change and always fearful, but I'm really at the end of my rope. Anyone want to add to this conversation, please feel free. Happy New Year everyone! May 2008 bring us more MONEY and more CONTENTMENT!!
have to change dsl
well just talked to Vonage and everything was fine until they tried to transfer my line. Said I have to discontinue DSL through ATT for ATT to allow it, then vonage can transfer it...
So I will change to time warner for cable and then get the adapter from vonage. Yes it is a lot cheaper, but have to work out all the transfers.
I know... but I need a change... SM
It was a great benefit for me being an IC because I would work and get big paychecks and being a single mom, I would get the child credits and the earned income tax credits, and I would actually get money back, quite a bit.
But now that that is not going to happen anymore, I want some PTO and all those nice benefits!!! Im just ready for a change...
Which companies actually hire employees and offer PTO, etc.?
:-)
Change in pay
Contact the Wage and Hour Department of the Federal Labor Commission. This is illegal.
Looking for change
Good luck! I hope you find what you are looking for. I might also add that Landmark is a good, honest company that does not offshore.
Do you know by any change the
system you will be using? Some are apparently much better than others.
I wonder if that will change with the new sm
employee handbook? I briefly read it this morning and it seems that it boils down to **you owe us this, this and that and we don't owe you anything**.
That will all change.
I've been in the business 20 years too. I worked for Transcend for 4 years and my honeymoon period with them lasted about 7 months. Once the honeymoon was over, it was one of the worst job experiences I have ever had.
What would you like me to change it to? (nm)
I don't like change that much. I started posting here when I was a newer TT'r, so why change?
that says a lot. You would change sm
your mind if you were the sole bread winner as a big majority of MTs are. You wouldn't care about weekends at that point. You do what you have to do to support your family.
You can say what you want, but you have some off as self-righteous and definitely a slap in the face to all of us hard-working full-time MTs
exactly to change this???
x
What you are not getting is the change.
If you've always been used to it, fine...you have worked it out with the mortgage company, car payment, insurance, etc. You've got auto payment set up for your internet or your phone bill. So all those things have to be realigned. That will take some time to readjust both the inflow of money and the getting the autopayments changed.
And, some of you folks really don't seem to have any feeling for those that literally go paycheck to paycheck. I work two jobs. The only time I can take any length of time away from my desk is on Saturday evening and Sundays. Which works out great if I'm getting paid on Fridays. Not so good when it's falling through the week....so you're waiting extra days waiting for payday anyway and then you've got to wait longer before you can get out and do anything with it.
I'm glad your life is so stable that that waiting three extra 3 days doesn't impact you in any way. But having been there myself, and still almost there, I can certainly expend a little sympathy and try to understand how it might be problematic for someone else.
Why don't you change your hours?
I thought you were allowed to choose your own hours.
Times change. It's not about YOU, it's about
what the reality is today, not four months ago.
Congratulations on your windfall, though.
If you have doubts, email or call the person who hired you and they'll verify this.
Good or bad change?
What do you think is going to happen?
MQ big change? Hmmm maybe
Big changes a coming...
she's talking about that we will have to volunteer xxx amount of lines to the legal fund
put in for PTO 3 yrs in advance
be required to have state of the art systems (say the ones for 2 grand)
pay are own and 10 of our neighbors DSl bills (because MQ may have a stake in that company
commit to not only real chains to the chair but also go on ankle monitors, so that MQ management can tell when we stray farther than 2 ft from our puter's...say to go to the potty
have to go through our supe's, area managers, district higher up's then finally corporate to sign off for the shift or to notify them of our own deaths
not only be able to understand our loving ESL's but to also be able to transcribe in their native languages if they so desire
be ready, willing and able to put up during training all the offshores who so desire to come to the US to train...kinda like a foreign exchange transcriptionist
Last but not least, to have the common sense to duck when that sky falls
 i love those the end is near posts.....geez
Hang on it will change
I am surprised to hear that FOCUS ICs are without jobs!!! I work for another company that provides services for them and we have so many jobs from FOCUS that we are asked to work extended shifts. I know that they have some accounts that are supposed to be VR editing but everyone working on them is mostly doing MT work until the VRE kicks in. We hear it is about 30-60 days from 90% VRE.
worrying does not change anything
Two hospitals that I worked at..rumor was they were going to oursource. We were told no way, dont worry about your jobs. One hospital was reassuring us on Monday, Thursday we had a meeting and were told we were let go, pick up our purses and leave. The other hospital was reassuring us in the morning and by 11am we were called down to Human Resources and let go. Corporate is not gonna tell us what they are deciding as they dont want to scare the transcriptionists away and then they wouldnt have transcriptionists. Plus the management are only workers like us. Whatever they know, if they tell, they will lose their jobs. Corporate looks out for making a profit for their stock holders. I have heard the rumors about MQ also, some from office workers themselves. If you are a good transcriptionist, dont worry. MQ isnt gonna get rid of the transcriptionists. It is the offices they are merging. The transcriptionists will just have to call in to a different office. Also, there are many transcription companies out there. Nothing you can do about corporate decisions. If you worry so much, you will make yourself sick. Used to be when I first started working, there was loyalty between employer and employee. That isnt how the American workplace is any more. Just remember, transcriptionists are in demand. You will do fine.
subject to change..lol
I worked for a large national for an entire week, getting only one report per day, but one of them was really really bad. The patient had allergies listed and then the same medications listed in "medications." The family history had the father 2 different ages and dying of 2 different disorders, and it went on and on. I sent it to QA with a description of all of the obvious and potentially dangerous errors and was told "it is verbatim and not our problem." Scuse me...that could be somebody's grandma laying there about to be given a medication that could or could not be deadly due to an allergy!!
I wonder if there was a change in management...
...to account for your different experience. Something for potentials to consider.
As much as things change
there, yes it will change again, for better or worse, who knows, I sure don't.
Is Webmedx going to change all their
accounts to VR like Transcend is doing? I work for Transcend and am going to find another job due to that fact. It's a pity cause I liked my job until that happened. Webmedx sounds good, but if they are gonna do the same thing, I won't go there.
No. That's SLAVE CHANGE.
.
yes, pay rate does change, but...
you know prior to the new month beginning what your pay rate is going to be for the next month. Everyone receives a report card that shows how the pay rate is added up. It does not change until the next month.
As for the critical error of typing an instead of and, there are things about that, that just don't make sense. I just can't believe they would dock someone's pay for something like that. Maybe since the report was obviously an extremely long report, good chance there were more errors than just that one.
I really don't know anything about the Trinidad thing. I just know that I have plenty of work, and have never run out, and have been there almost a year.
I should say this, when I first was offered this job, I was discouraged about the pay rate, as it was less than I was making with my current company at that time. After taking a long time to decide, I took the plunge, and I actually make at least double what I was bringing home with my other company. Lines seem to add up so quickly.
That will change - once you start
producing consistently and making money, you'll be switched to ESLs, mumblers, stumblers and speed talkers. That is a guarantee in this business. But congratulations on your increase.
Wow, that's a major change.
They used to pay $10.00 per hour for the first 90 days and then put you on production. Yikes.
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