I think you are being a bit unfair. We all say we want MTSOs to be upfront sm
Posted By: LTMT on 2009-06-03
In Reply to: Does anyone work for J&M? Michelle doesn't want anyone wasting her time SM - woutwork
about what they will pay, what they expect, and not to waste OUR time testing if the wages or whatever do not meet our expectations, then when someone does that, she gets blasted. I just started doing some part-time work for her, and the work is clinic work, which is super easy, and the pay is on time and it is weekly, which is a nice little extra.
Just my thoughts. 
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I would rather know upfront than have to ask :) nm
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They were upfront when this change was
made and have never denied the fact that they are owned by Transcend. But they operate separately and on most accounts with different platforms. Always amazes me that people who do not (and many times have not) worked for a company try to create doubting Thomas attitude and the only reason I can think of for this is that this is a competing company representative or you were there and just did not fit in.
At least they were upfront with u on not paying for spaces...
they told me mine included spaces and it doesn't!! RIDICULOUS!!
If the company wants $$ upfront for software, etc.
run. There are other companies that actually hide behind another company and refer people, but it is all a scam too. If you know company names please ask about them here so you can get the experience of our knowledge to protect you from getting into trouble.
They talk about all of this upfront. Just because they respond
to an email or resume does not mean that they want someone to work an ortho account. The first thing discussed is pay and how the account works. Otherwise, it would be a waste of everyone's time to go through all the testing and interviewing and set up, etc if it is not what the applicant is looking for!
They are upfront with the pay, flat 0.08 cpl with benefits...
incentive of 0.0850 at 1800 lines, 2000 lines 0.090 cpl.
Then, you might want to pass that on to the recruiter. They tell you it is upfront.
But, as you pointed out, no more than anywhere else. The majority of nationals all have a fair share of ESL. Some people prefer ESL over fast, mumbly American doctors.
How upfront is T-C Transcription in Florida?
 Sent resume some time last month. Was emailed couple days later to fill out attachments containing questions on computer specs, etc, and a written test, which was EASY. Almost 2 weeks later, was emailed by Susan saying she was gonna be out of the office for a couple of days due to family tragedy. Two days after that email, I saw that she posted on another job board for the same positions. I checked my written test over and over again, which was EASY. Wish people would be upfront and say I didn't pass, didn't meet computer specs, etc. I guess in this company's own way, it did tell me something--they are not upfront. Anybody else experience this?
Kids, any company that wants an upfront fee
is not legit! RUN!
They told me upfront they outsource. They rooked me around sm
They asked for a test and I don't normally get asked for a test. After all these years, it is a bit of an insult. Then, they asked me for 3 references and they called THEM ALL. I tested for an acute care QA position, but after several days, they said would like to put me in for the outsourced, Indian MT editing. Okay...
Then they email and say the give the job to another candidate! I was pissed. This entire process took 2 weeks and time I'll never get back again. You'd think 15 years of experience would get you something, but no, not at DSG.
I used to work there, and when I interviewed with Tonya, she was upfront sm
about the company being in India. I do not know if anything has changed, but I think if you took the job, they would be honest with you about their location.
I admit that when I left, my feelings were a bit hurt over the shortage of work and other things I felt were not dealt with correctly, but in all fairness, at leastmy check was always on time (direct deposit), and the work was fairly easy. Tonya is a gem.
Another example of how unfair they are.
It is definitely unfair if someone has been
there for 8 or 9 months, has to wait until 12 months before even accruing 1 minute of PTO and a new employee hired today gets PTO immediately. How is that not unfair?
How is it unfair?
Constantly assuring someone their check has been mailed and still has not been recieved is not good business ethics period. Then to have the threats on top of it...that is just plain bs. She STILL has not gotten her check and if he has any decency he will stop payment on this supposedly mailed check and just overnight her a cashier's check for her full pay. I dont know about anyone else, but Im not rich and need my checks in a timely manner, and as far as I know there arent MTs out there just doing this for the fun of it alone. Not being paid is what is UNfair.
It is unfair because those of us
who have put in 10, 20, 30 years or more should not make what a newbie does period! It doesn't matter if it's production or not. Someone with 10 years or more experience should NEVER make what someone just coming out of school or with 1, 2, 3 years in MT. We have put in our time, learned a lot in those years, and absolutely should be rewarded with higher line rates for that! When the newbies get in their years and years of experience, they too should be rewarded.
It used to be we all had to start small and work our way up. Now it seems that everyone makes the same, and it's not right at all! 
SPi unfair!
The new comp plan looks wonderful but when you start typing you notice it takes almost double to get your line counts. Sure, they lowered their line counts, but they don't pay for headers, footers, spaces, returns, tabs, and the patient info area! We get audits and have never been provided with the policy on them.
So much is changing in that company! Something is wrong! Everytime you turn around there are new MQ managers and less United States MTs and Editors. What is going on? I've went though 5 managers in the past 6 months! The director of ops is running though the company trying to model it after MQ. Well look where MQ is now! Why don't people see that the higher-ups are NOT getting the job done correctly and everything is falling apart! A change has to happen or this company is going down faster than Leroy Brown. They need to start changing their upper OP managment team ~starting with the director and all of her MQ followers!
unfair practices
I would like people to be aware of a company called Advantec MT, to let people know that at least at the beginning they pay 1/2 cent per line but don't let you know until your first paycheck is due and then you find out and you have to pay for their equipemnt which I believe is very deceptive. Thought everyone should know.
not really unfair, a lot of other companies do that too
At my last office position I had to wait a year for vacation.
That seems unfair. I have no reason to think sm
they do anything unfair. I did a little over 3000 lines last Sunday. If they were manipulating things in any way, that wouldn't seem likely.
Granted, I would like to be able to use the Ctrl/I function, but because I cannot, I do not automatically assume something underhanded is going on. The company has treated me well, and I have no reason to suspect they would cheat me in any way, and it is unfair for you to imply they do unless you have proof to back it up.
100% QASeems VERY unfair for..sm
Unfair to QA the whole group for work THAT'S UNPAID to begin with, such as demographics garbage, etc. bookkeeping that their OWN clerical staff is supposed to be doing...not the MT for GRATIS...If the client really is so demandinging and picky about the demographic work, you know full well that he is paying the MTSO for it, while we get to do it for nothing for the sheer privilege of working for them. What the heck does this have to do with transcription?? That's what we were hired for and paid for....let them do their own bookkeeping.
Don't you feel this is the least bit unfair? sm
Unfair to each one of these companies who has to spend quite a large sum of money to recruit and train and ship your equipment? And unfair to yourself, as how can you expect to truly learn all the different operating systems and dictators and accounts if you can't concentrate on just learning a single thing at one time?
I think you give us all a bad name.
You're right - it is unfair
My company actually put it in the employee manual - that employees are required to use PTO for periods of low work volume and computer downtime - and the company reserves the right to INSIST upon the use of PTO. Obviously if a company needs to put that language in their manual, they are deliberately planning to overhire, run out of work, and have computer downtime. It is completely unfair - especially since there are rules about requesting it in advance when we want to use it for OUR reasons, but of course those rules are waived when forced to use it for the company's advantage!
Companies SHOULD live up to their end of employment and pay when you show up to work as agreed - and most do in other industries! What is the point in EARNING something they can snatch away whenever they please? PTO is not really a benefit when you are forced to use at the company's whim and for their benefit instead of your own. This ensures you never get to plan an actual vacation, and the company doesn't have to have much concern when work volumes are low - they can just force us all to go on vacation - although instead of CALLING it that and letting us WALK AWAY from the job and go do something else - they force us to sit there and TRY to work, then take the vacation after the fact when it turns out there was none! That is a double whammy because you never got to actually LEAVE the workstation - and it snatches away a future time when you actually planned to! So of course we get burnt out and miserable without hope of a REAL vacation spent away from the keyboard!
It stinks that every chance they get, some suit (who gets salary and NEVER gets forced to take PTO himself) finds a way to steal an employee's benefit and turn it into a benefit for the company instead. PTO under these circumstances is NOT a benefit - it is just another term for slave labor. How DARE they act like unpaid time off is a priveledge that THEY may choose for us, but WE may not. Its unbelievable the lack of respect we receive, and the crap we are supposed to put up with, for the luxury of working at home.
That's pretty unfair.
Just because the patient returns for multiple hem/onc visits is not a good enough reason to pay lower scale to type a few lines.
Unfair and no work
I have worked for them for about a year now and they are always running out of work. They are sweet as pie to you if they need you to help with overflow, but when work runs out they get ugly. JMO
It's unfair to say it's only people with children.
I think the above poster is correct that it's the perception that you can work when you want to that has caused this, not just people who have kids. I have a transcription service and some of the worst offenders don't have any children at all. Even in the real world I always saved my vacation days, etc. to use for my children's school events or whatever and took time off for my kids because they are my no. 1 priority. That has never interfered with my fulfillment of my job duties, even when I worked outside of the home.
I've hired anywhere from someone straight out of school to older people nearing retirement age and some of my best ICs were mothers. Some of my worst included one gal who wanted to party every night of the week and couldn't work the next day with a hangover, an older lady who got tired earlier in the day than she thought she would so she had to stop work early, and yet another lady who had marital problems and used an argument with her hubby as her excuse not to work on any given day. I can give more examples, none of which involve kids. Most of the women with kids did well because they knew how to organize their time, worked when kids were asleep or at school since they knew it was their only chance to get it done, and they were adept at multitasking.
What you are really seeing is a lack of work ethic in general, in all different professions. So many want to get rich right now but they don't want to have to work to do so. We live in a drive-thru, high-speed society and everyone wants everything RIGHT NOW with the least amount of effort possible.
as unfair as it sounds, I have never heard sm
of a company that lets you see a contract until you are ready to sign. If when you read it you don't like it, you don't have to sign it. A hassle yes, but companies are not going to just arbitrarily send out their contracts for folks to see.
Payback is what comes after notification that your sup is being unfair.
I have lost 1/3 of my income, lost ability to work OT and am having less than desirable work siphoned to me since I finally found the courage to go above my sup's head. So, know the risk if you stay in the job.
That is crazy!! I do QA too - how unfair to be docked points!
//
As I have stated repeatedly, although very unfair, leads have line counts too.
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Curious. Scrolling down yesterday and noted comment about unfair labor practice
suit possibly brought by an MT against a certain company. I know this company only hires ICs - not employees. Is this possible? TIA.
And what about the MTSOs that ...
yell and scream and write nasty emails just because they happen to be in a bad mood? And that goes for some QA people I can think of too. They don't know or care to be civil. I suppose the double standard would apply here though. Only the peasantry should be given psychiatric tests?!
MTSOs?
Is this the correct board for me to ask a question of other MTSOs? I'm new to these boards. Thank you. D
MTSOs
Thank you! I have been in business 12 years and, if you can believe it, I have never implemented any guidelines for acceptable error rates from my transcriptionists. I have 19 transcriptionists and am finding that I need to do something to make them realize that they can no longer be lazy and just figure, oh, Dell will fix it. We have reached a volume of work where I cannot fix lazy transcription problems any longer. I am unsure how to go about this? What are various ways to figure out the allowable error rate?
Thank you for all the help you can provide! D.
MTSOs
I currently do offer a three tiered pay scale where the transcriptionists work their way up -- but I nevertheless find so many things they simply are not looking up or aren't sure of themselves and so will put question marks.
Do you know how the nationals figure the 98% accuracy? That's my real problem, I don't know how to go about figuring the 98% accuracy.
Good luck on getting that big account!! We have a large one starting on 02/01 and I'm nervous that with the sudden increase in volume I won't have the time to QA the way I have to now. In my area it is hard finding really top notch transcriptionists -- the couple I am having trouble with have been with me awhile and I've tried and tried to train them but they lack self confidence and don't THINK about what they are typing -- hard to teach that THINKING skill!!!
Who are the top 5 MTSOs (most MT's)? nm
nm
To all MTSOs...sm
I am just curious. I am sure it is very hard for MTSOs to find dependable, well-trained, honest people that work their required schedules as it is hard for dependable, honest, hardworking MTs to find companies that pay well, when they are supposed to, and have decent accounts and availability of work.
My question is where are you? I have close to 15+ years experience in multiple phases. I have been burned by 2 telecommuting companies already. I have been employed with this last company for over a year. I thought they were great but over the past 5 months or so things have began to have turned sour. Plus absolutely no benefits are offered. I can handle not having any benefits as long as everything else is good.
I have been skeptical to change jobs but things have just gotten to where I am completely dissatisfied.
If any MTSOs are hiring, I would be happy to take any test, send resume, etc. I just don't want to be burned anymore. I love this profession but times have changed. But like I said, it is hard for the MTSO as well as the MTs.
MTSOs
My opinion, I think part of the problem is with offshoring and the fact that offshored MTs can be paid less, therefore dropping US MTs pay. According to a lot of posts and my researching, MT pay has drastically dropped over the years and it's not getting better. Maybe if the MTSOs would post on what changes are happening on their end that makes them lower hire-on pay, that would help. From an MT standpoint, it seems that MTSOs are dropping MT pay but still lining their pockets, which is not a fair assessment, but that's the way some see it. We work hard and have to have a pretty much ongoing education to keep up with the medical terminology. I know some with 20+ years of experience are very frustrated that they cannot get a decent line pay. I don't know what MTSOs can do to make the situation better. Not all MTs are unhappy with their situation. I am very happy with the company I work with, although I do miss the statutory status and bonuses that I previously had at MQ, but times are changing and we have to adapt, and no I DON'T like it! Anyway, this is just my opinion.
MTSOs
I figure, it could get worse and for me, it actually has, so I try not to complain too much, but it does get frustrating and I try to look at it from both points of view, even though I'm not an MTSO and never actually owned one myself.
MTSOs
In the last 5 years that I have worked for an MTSO, I have seen a lot of changes in these companies and the way they treat their employees. When I first started working from home for one, the pay was good. They didn't bother you. They got your work to you...their were benefits. Now...with more experience and even certified, I get the run around too. Take a typing test with 20 minutes of dictation. Like being certified isn't good enough? My biggest concern is the fact they need to rethink how work-at-home employees should be treated. They tend to group us all together and try to treat us like we work in an office. It just isn't going to be the same. We obviously made this choice to work from home for our families. We give up a lot working from home, but they try to pretend that we should pay the same dues. The fact that they NEVER EVER CLOSE is a big one. Not to many companies out there make their employees work all hours, all days, all holidays with NO!!!!! reward for it. No thanks, nothing. They expect you to work on Christmas day in your home where your family is celebrating, perhaps 5 - 10 feet away and not participate?
For instance, I had to work last Christmas (and trust me, I've paid my dues on holidays). But it was a new job, so I had no choice. Sure I started late. I spent the first 2 hours celebrating with my family, opening presents, etc. As soon as that was over, I got on here and started working. I made my line count well before my shift was to end, but I got the mean e-mail about not working.
I think they need to get real. We work from home. We don't leave our problems at home when we go to work. Sure, you have to separate home from work while your working but I think they need to treat us with a little respect. Perhaps realize that we sacrifice for a reason instead of pretending that our reason doesn't exist.
Maybe they should take a clue from Google on how it treats its employees? Man I would just love to work there!
I feel so frustrated in this occupation lately, that I don't know what to do. I get the run around myself. Scheduling interviews and putting your whole day off for it and then the recruiter doesn't call!!! But e-mails saying sorry can we reschedule? NO, we can't.
I've seen and done it all in the last few years, offshoring, holidays, bad employers, horrible bosses. Its been a long time since I enjoyed my job.
Sorry if this runs on, but its late (since I have to work late shift to compete with the overseas people because they work while we sleep!) but I'm tired. Time to go to bed!
Here's hoping that something in the future happens and once again, our jobs are great and we brag to everyone about it!
This is what I believe about MTSOs
Most all of them are probably offshoring work secretly or not. They overall don't respect their MTs. They offer baloney rates. They lie through their teeth. They offer steak and deliver animal chow. They punish all MTs supposedly because of the faults of a few MTs. They keep tabs with countless instant messages and phone calls to keep their ignorant little children in check. They are constantly running ads because they can't keep good MTs.
How can any industry survive with this treatment? I think almost every one of them is offshoring whether they admit it or not. What other explanation could there be? It can't be simply because the MTs put up with it. There HAS to be something else behind it. MTs as an industry don't put up with any more crap than any other type of employees. BUT the MT industry has a way of offshoring work with nobody the wiser, unlike other industries and I think that is what is behind the whole sham.
MTSOs
The way I see it (and probably others) is the reason many companies are struggling or not making it is because they did it to themselves. Coming from a hospital setting, it's like comparing USA to Aruba, and I'm not talking scenery, here!
MTSOs
The way I see it (and probably others) is the reason many companies are struggling or not making it is because they did it to themselves. Coming from a hospital setting, it's like comparing USA to Aruba, and I'm not talking scenery, here!
MTSOs
Shutting down the in-house hospital transcription department. Given the names of Alliance, Transcend, and Central Transcription Services. Not much of a choice. I need benefits. HELP!! Any information appreciated.
Those MTSOs
should spend the time making their company better instead of pretending it's so great.
You just wonder about people!
MTSOs and others
From what Im reading here on this board there are definitely some less desirable companies out there to work for. There have been warnings many times on this board about these companies. Its a vicious cycle it just keeps coming round and round, same company different month or week. It could be that recruiters for these same companies keep posing as MTs and hooraying about what a great company it is, lots of fuzzies and smiley faces to reel people in. Then, those very same people that were reeled in come back here to complain. Heres a clue for ya, if the company is not talked about on this board its probably one of the rare ok places to work. If you see too much bragging about a company then red flag- guess what, its a sneaking low down recruiter people!!!
if you ask me, MTSOs - sm
can cut corners by doing their own hiring and eliminating these recruiters.
with over 30 years experience I have said no to low-ballers because I started 20 years ago on production at - guess what - 8 cpl.
My personal favorites are the 'difficult' (and they know it) accounts that offer 7 - 8 cpl and claim commensurate with experience.
uh - run that by me again, and this time with a straight face, please.
JUST SAY NO, GIRLS. We can put them in a corner, too.
MTSOs
I work for 2 different services, one pays 10 cpl with differential for any weekend and holiday work typed. The other pays 9 cpl, but is very easy clinic work. These people who complain about not making any money on 9 cpl just aren't keeping their butts in their chairs.
MTSOs
Boy, you are correct! I used to think the horror of horrors would be to work for someone who was not an MT. For the past 10 years or so it seems that more than likely the strings are pulled by the suits who probably can't even type. There are also those MTs who have sold out' and managed to get into management and they are just puppets for the suits so poor MTs have few anymore who will stand up for them. You are loyal to your MTs and chances are most of them reciprocate.
I think most MTSOs don't want MTs with
they don't want to pay for it. And it's quite obvious in my experience that the same goes for their QA people, as well!
$$$$ by MTSOs
As a past MTSO from the days gone by - not now... you cannot make a profit if you don't charge 3 times what you are paying your employee... so, 8 cents a line to the employee - the MTSO is making at least 24 CPL. Don't kid yourselves. We are all getting the screws from the MTSOs of today and they are getting rich as H-E-L-L.
you are so right! Plus the MTSOs sm
to put up with the whiny MTs who are worrying about what the MTSO is chargin and other things that the IC shouldn't even care about when its none of their business!
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