I think they do an excellent job of balancing work/employees.( sm)

• Concerned about the low work at WebMedx over the past few weeks. Typical for this time of year? - Your thoughts?
  • low on work - 2jobs
    • i am not the OP, but I am high level 4, and all of my 4 SM - work at WMX
  • Your thoughts - marie
  • I've not had any problems with low work....sm - Webster
    • Me too - DEA
    • I'm original poster and a high level 4 as well with high ESL accts, which I've always had...sm - Your thoughts?
      • Hmm..well it goes to show how different it can be between accounts. My "high" ESL accounts s - work at WMX
  • I think they do an excellent job of balancing work/employees.( sm) - Nother-newer-webbie

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Are you working on C-phone accounts or the internet platform?   I am just now in training, and I am wondering if I should re-think my decision. If there is new management in place and this is a direct result of such, I am now hesitant to continue. 

What do you do if it is your scheduled weekend day to work. If you have set aside a certain time to work on a Saturday or Sunday and there is no work, do they expect you to continually check throughout the day in order to do your ''commitment?  There is no way I can do this as I have other commitments also and can't spend 12 hours trying to do 5 hours of work. I can only set aside a certain timeframe to transcribe on the weekend and if there is no work in those hours, I won't be able to get the lines done. Any insight you can shed would be so much appreciated. 

Transcription Systems of Illinois has an immediate opening for an experienced acute care MT (hospital dictation). This position requires a minimum of 4 hours a day, Monday through Thursday, 8 hours on Friday, with the flexibility to do more if necessary. No weekends. Employee status. Only MTs with a strong background in operative reports, discharge summaries, H&Ps and consults will be considered.

This account requires a C-phone and has a high percentage of ESL's as well as a few difficult English-speaking dictators. No long distance charges. We provide many samples and lots of feedback. Our MTs like this account, once they're over the hurdle of the learning curve, and reap a very nice income from it. We guarantee no cherry-picking and you will not be switched to different accounts. A line is defined as 65 characters with spaces, and you calculate your own line count.

We are a very stable company who has been in business for 25 years in Central Illinois. Our MTs are so content with our company that we will be happy to provide MT references to serious applicants. 

All resumes will be reviewed and responses sent promptly to those who qualify.

You obviously spent a great deal of time on your post. If only all of us could have you as our representative when we apply for positions with companies you treat us just as you have written. Thank you for taking the time to come up with the list and sharing it. What a great job. Kudos. You hit it right the nail right on the head.

So much of what you said is true - you commented briefly about how much the leads do for the MTs and so much of what they is not paid for.   Medware keeps track of their employees time by Merit Minutes.  Merit Minutes constitutes the time spent TYPING in a chart.  If you need to research a drug name and spend more than 5 minutes looking for it, Merit automatically shuts off the clock.  So you have spend your time researching an item but you do not get paid for your time after 5 minutes.  Lately, it also seems harder and harder to achieve the minutes needed to equal 8 hours.  I know several people, myself included, who have made comments that it seems like 10 hours are needed before the 8 hours mark is reached.  Additionally, if you have phone your supervisor for something, if you run out of jobs and have to email the lead MT (who no longer exists) for more work, that is time spent which you don't get paid for.  If Medware's computer goes down or they experience a power outage, you have to make up the time for it later.  If Medware performs a maintenance check on Merit, you have to wait and make up the time later.  In a real world office, you would be paid for that time, but not at Medware.  And taking time off for yourself?  That is definitely frowned upon by certain team leaders.  Taking sick time?  They will actually ask you to make up that time later even if you have accured the sick time benefits! 

Even though Medware will tout itself as the AAMT employer of the year, not once or twice, they certainly do not treat their employees well.  For MT week the lead MTs positions were eliminated.  About 6 months ago the MTs who review the offshore work, listening to the reports word for word, fixing dosage errors, incorrect words, grammar, punctuation, and often fixing complete sentences which were creatively transcribed, found out that their hourly salary was about to be cut in half.  They would now make $8.00 an hour plus an incentive bonus for editing over 2000 lines a day.  Nothing  changed for them, the same quality demands were still in place, the offshore work remained the same, not better, but suddenly they had to produce twice as much as work in the same amount of time in order to keep their salary at or close to the level it had been.  Additionally, their vacation pay, which they had earned during the time when they made $14.00 or $15.00 an hour, was suddenly decreased to $12.00 an hour. And this is the company who wins the coveted employee of the year award?

This company looks out for number 1, themselves, and no one else.  They deserve to lose their lead MTs and anyone else who is disgusted with the self-serving practices.  Maybe if enough people leave, Medware will wake up and smell the coffee and remember that it takes management and employees working together to make a company productive. 

about not updating to internet connection instead of using C-phones.  I guess they do it because they find people who will accept it.   It also seems odd to me that they are willing to risk the reputation of an at least decent company to keep one account that is ruining their image.