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Serving Over 20,000 US Medical Transcriptionists

I started out very happy with them, now I am not so sure, long story.

Posted By: chc on 2006-06-25
In Reply to: Anyone working for Keystrokes care to comment? - CB

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I was hired and started in 1 week. That is not a long set-up time. When I started with our local h
I needed to get a physical and go through orientation at the hospital which is only given two times per month. This is a 900-bed hospital, so it cannot be an unusual process. MQ took 2 weeks. KS took 1 week. SoftScript never got me started even after repeated calls and emails.

I have only been with KS for 9 months but would never put them in the same catagory as the others you mentioned. They are the best company I have worked for, and unfortunately, I have bounced around a little in the last 5 years.
I was hired and started in 1 week. That is not a long set-up time. When I started with our local h
I needed to get a physical and go through orientation at the hospital which is only given two times per month. This is a 900-bed hospital, so it cannot be an unusual process. MQ took 2 weeks. KS took 1 week. SoftScript never got me started even after repeated calls and emails.

I have only been with KS for 9 months but would never put them in the same catagory as the others you mentioned. They are the best company I have worked for, and unfortunately, I have bounced around a little in the last 5 years.
I was hired and started in 1 week. That is not a long set-up time. When I started with our local h
I needed to get a physical and go through orientation at the hospital which is only given two times per month. This is a 900-bed hospital, so it cannot be an unusual process. MQ took 2 weeks. KS took 1 week. SoftScript never got me started even after repeated calls and emails.

I have only been with KS for 9 months but would never put them in the same catagory as the others you mentioned. They are the best company I have worked for, and unfortunately, I have bounced around a little in the last 5 years.
She comes here every few months with the same long story.
xx
I am happy with DSG. Started (sm)
about a month ago - very helpful, friendly, supportive staff.  They leave you alone to do your work.  Lots of samples provided.  Pay is good.  First check received within just a few days of invoice and next one should be DD. Lots of new accounts coming onboard soon.
Just started with them, so far I'm happy.
My understanding is some accounts are a mix of VR and standard transcription.  The account I am on is all standard transcription, it is a brand new account though so maybe that'll change.
Started 1 year ago, very happy
I enjoy my account and my team leader is very nice.  The benefits are affordable, they use United Healthcare, and pay is every other Friday by direct deposit.  The software is easy to learn and use and my Expander was compatible.  Hope that may help, good luck to you.
I started 6 months ago and am very happy. sm
I started with one account that was busy and still have a lot of work. I have a back-up account but have never worked it as my primary is very busy. If you like radiology, this is the place to go from everything I hear. I transcribe the Big 4 and really enjoy my account.

My pay is good and on time thanks to direct deposit. I had to wait a few weeks for IDs but it was worth the wait!
Does it always take this long to get started with MedQuist?
Trying this again...

I finished my DQS training almost two weeks ago. I was cleared for DQS two days later. The next day I received an email saying a DQS user request would be submitted for me and an update provided when I'm added. I've heard nothing. I've emailed several times with no response. Every email up till then was answered within minutes. I want to call now but fear sounding annoying and having it held against me in some way because I really need this job.

Is this typical? If so I can deal with it. I just wish I'd get some type of response. Should I call and risk being annoying after sending several emails?
Very happy when I first started but things have changed -
I believe they have overhired and all the accounts are running out of work. There is a lot of demographic stuff to do too so that slows you down a lot. Pay per line isn't great but they do pay PTO in a fair way and I like the platform they use. All in all I'm still happy if they weren't running out of work -I will just have to wait and see how that goes.
If you had asked this a year ago, I might have said that I was not happy and actually started sm
to look for another job. I have seen really big changes in a lot of areas since then, the biggest one being communication. I would not even consider leaving now. I have been with them for almost 3 years.
How long does it usually take to get started once you fill out paperwork for MDI-FL? sm.
I filled out my paperwork about a week ago and have not heard from anyone.  Does anyone know how long it usually takes to start with MDI-FL?  Or has anyone had any problems hearing back from there once they said You are hired?
It definitely shouldn't be taking that long to get started - SM
It sometimes can take a week or two for the hospital to get your IDs ready, but a month is definitely way too long. I would contact either Lee or Becky in the office. They are both EXTREMELY helpful and very, very nice. They should be able to check into what is taking so long and get things moving pretty quickly. There is no way it should take that long.
Started so long ago, there was no dep required, but they have alway be on the up and up with money.
x
Took a long time for me. They called after I had accepted and started another job, so about 2 months
?
Just started with DSG not too long ago and finding a shortage of work right now. Do they overhire
sometimes or what.  Seems it goes in spells.  Anyone seeing the same thing right now.  This started before the holiday time.
as long as you are happy working as
an IC. No contributions to social security. do your own tax paperwork, etc. nice people, though.
I am also long-term happy here; nothing is perfect but sm
Webmedx is working for me, has worked for me about 8 yrs now; next best thing to my previous hospital job.
may be good now, wait until they Global your account, too. I left there long ago, happy I did. nm
.
No problem :) No matter how long, it is too long for me - I am broke the day after payday. Kids wi
do that to you!

I know that they have worked very hard to make sure that checks are never late and I can say that in the past two years, I have had one problem (2 days late) and in the past 18 months, they have all been on payday and perfect.

I know that there are a lot of hard feelings in MT in general. I also know firsthand (and I am not mgmt) how hard KS has worked to get things going good.

I would not want to walk in an MTSO's shoes for any amount of money, but that's just me. I like to finish my work for the day, forget about work when not working and get paid on payday. I never want the other things that go with mgmt or owning a company of any kind :)
They definitely rip you off with your line count. Figured this out long ago and quit long ago
x
Happy New Year. May we all have happy home lives (sm)
and do whatever it takes to make our work lives work for us too. 
I like Sue but Deb is another story.
She needs to get a life and get out of management.  She is one of the most unfair people I have ever met in my life.  She has pets that get the cream, and the rest of the world suffers.  Just pray she doesn't go back to typing, she is a big-time cherrypicker. 
There is WAY more to this story and I'd like to know what it is.

I received the same letter and I have no qualms whatsoever about posting what it said because I've already consulted an attorney regarding it and know that I can't be held accountable regarding internal corporate privacy issues because I no longer work for them.  I'd like to know if this is a tactic that Transcend is using to either intimidate those who have left or try to cover their own behinds from future lawsuits.


The letter that I received had a release that said:  ""Based upon the above, you hereby release, for yourself and all people who may act on your behalf, Transcend, and its subsidiaries, affiliates, officers, employees, and agents from all claims or causes of action, arising from or relating to your employment with Transcend, including, but not limited to, any such claims or causes of action arising under any Federal or State law, including Title VII of the Civil Rights Act of 1965 and 1991 or the Age Discrimination in Employment Act, as amended."


Several people I have spoken to received this same letter and were asked to sign the same waiver.  I have no intention of signing this, and in fact, the attorney that I consulted found it very interesting that they would need to be released from any future actions and told me to keep my eye out for future class action lawsuits.  So, yes, there is WAY more to this than is being said, but it isn't on the part of the MLSs.  You may be happy working under those circumstances, but don't bash the ones that aren't/weren't and try to make it look like they're the ones hiding something.  If the MLSs were the ones in the wrong, you can bet Transcend would have had their attorneys on it in a New York minute, but instead it's the other way around.  They feel that they have to have ex-employees sign papers to release THEM from lawsuits.  Why?


More to the story????-sm
It's just wonderful for you to stick up for Keystrokes, but I draw the line at letting you insinuate that there was more to my story than what I stated. HOW DARE YOU!! I have told my side with nothing left out, and you know nothing of the situation, so please keep your slanderous comments to yourself. I took that job in good faith, left my other job, was promised to be paid becasue the "account" didn't go live on the date I was hired for, told "not to worry" I would be covered, and NEVER HEARD ANOTHER WORD. What do I have to do to make you understand that all your excuses for Keystrokes aren't worth a fiddler's fart to me when I don't have a job. Next time, think about what your are accusing someone of BEFORE you spout off for your wonderful company.
More to the story
Melody did not go to OSi from L&H. She has only been with OSi for a couple yrs. Andy, Teresa and Beth were with L&H (Atlanta office). I don't know what happened to them when they started their own company. Down hill all the way. Greedy I guess. OSi is one of the worst companies out there. I worked there for over 2 yrs and left about 3 months ago. Steadily watched it get worse!

The Trans-Tech folks were out of the Houston office of L&H.

The Dallas office was one of the best offices of L&H.
My story
My process went smoothly, over about a week's time.  I spoke with recruiter and then spoke with the transcription supervisor, which was nice because you can ask specific questions about the accounts, etc.  I delayed things several days until I made my decision, but then gave two weeks notice to my other employer and started promptly after that.    
And there is so much more to that story. sm
The field is changing.  Why pay a good experienced seasoned MT 10 cents a line and benefits (what I used to get) when an Indian MT will do it for 2 cents and then pay 3 cents to have it proofed.  Small MTSOs can't compete and are selling out.  Some are holding by their fingertips to the chasm that has opened at their feet, competing with the larger companies who underbid them because they can.  Offshoring has ruined this business and it has hurt a lot of people, not only in the MT industry.  Those who defend it have sold out a whole lot more than they may ever know. 
Same story with me -
Been with them nearly 15 months and now cannot meet my line counts because of constant NJA. Not a single e-mail I have sent to my supervisor concerning workflow has been addressed. I am keeping my end of the deal - high QA scores, working when I say I am going to work, and up until just recently had no problem AT ALL meeting my line counts. I am also looking elsewhere. What a huge disappointment they have been!!!
Try this story. sm
Article published Thursday, April 27, 2006

Manor Care's profit drops 39% in first quarter


Manor Care Inc., the nation's largest nursing-home operator, reported yesterday that its first-quarter profit dropped 39 percent, largely because of accounting for stock rights given to many of its workers.


This month, many companies will begin accounting quarterly for costs of stock options for executives.


But Manor Care said only a small portion of the $11 million accounting hit for employee stock in the quarter was related to options. The majority of the one-time charge involved stock awards for non-executives.


The firm also said it is getting out of the medical-transcription business, resulting in an additional accounting charge of $7 million. It said it is in discussions with third parties to evaluate alternatives for that business segment.


Manor Care reported profit of $24.5 million, or 30 cents a share, for the first quarter, after one-time charges. That compared with $40.4 million, or 46 cents a share, in first-quarter 2005. The firm also said its revenues in this year's first quarter totaled $869.3 million, down slightly from $879.2 million a year ago.


Excluding the one-time charges, the firm earned 51 cents a share, a penny above the consensus of analysts polled by Reuters' Estimates.


Several analysts said Manor Care did well despite significant cuts in Medicare-reimbursement rates.


Despite the one-time charges, First-quarter operating performance was particularly strong, Paul Ormond, chairman and chief executive officer, said in a statement. He noted that occupancy rose to 90 percent, the firm's highest in more than a decade.


Geoffrey Meyers, Manor Care's chief financial officer, that Manor Care decided to leave medical transcription because it had not been consistently profitable.


The company's shares closed at $43.41, up 16 cents, in New York Stock Exchange trading.


Manor Care reported in its proxy statement this month in advance of its May 9 shareholder meeting that five top executives made about $19 million from exercising stock options in 2005 and were granted new stock options worth an estimated $9 million.


The company declared a cash dividend of 16 cents a share yesterday, payable May 26 to holders of record May 12.


Contact Homer Brickey at:
homerbrickey@theblade.com
or 419-724-6129.

I think you have not gotten the whole story - sm
I still have a team lead and shift leads.  I cannot speak for other teams, but for my team this is the case.
same story with me

I had to purchase a C-phone - $150 (used). switch cable providers to get unlimited long distance ($40 a month higher) which includes installation fees, not to mention the hassle of coordinating that.  I already had an Expander program or that would have been another $100.  And then I start on an account where there was no way to go above 100 lines an hour.  Believe it or not; as you wish.  It happened to me also.


 


I know there is more to THIS story. (sm)
Maybe that person was someone who had to be chased down to work.  They only put up with that for so long.
SAME STORY!!!
That I got!!! The first check they finally overnighted to me was way below what they owed me so they sent me a second one for the entire amount without taking any taxes out. My head is still spinning!! How do they stay in business???
my story...

I, like so many others, thought this would be my dream job and eagerly took a course and unwisely left my 40,000 a year job to go headfirst into MTing, and am still trying to make enough to survive.  My husband is a physician, so I thought it would be okay to take a paycut until I learned the ropes.  I became obsessed with doing more to earn more, and he started to resent the time I was spending on the computer and not understanding what it takes to be an MT, even though he is a physician/dictator and should know the skills involved and the learning curve. 


My husband and I are now separated and I am still struggling to make ends meet, now with even less security.  I have moved in with my mom because there is no way I could afford to pay rent, but still have a car payment and credit card bills.  I am beginning to think my husband was right and I have made a big mistake.  I still love this field and would do it for years, but as a second job.  I am now looking for other employment since I am physically and mentally exhausted and wondering how I got here.


My story
Well as I said I work on the Cardiology account which covers a large cardiac practice, I would say about 14 doctors, a couple of nurses & PAs that dictate. There are 2 ESLs I believe, although one of the other dictators is much worse than the ESLs. The rest are good or average.

I know Probity has many hospital accounts, but I don't know anything about them. You should ask before you leap. They are very good at responding to questions even prior to you accepting the offer. They told me what account I was hired for right away, I only took the cardiology test, so I assumed anyway.

If I can answer anything else let me know.

Same old story
Do you get your kicks from posting about TTS about every week or so? You have nothing better in your life than this? I am sorry you did not measure up to their expectations. Why don’t you just drop it? Not everyone feels like you.
different story then. If they have sm
changed in the middle then I don't blame you. Just out of curiosity (I am IC myself) if you ignore their notes, etc. etc and just keep doing what you have been doing, will they lock up all access to your work or will they just ignore it? If you are going to take the risk of losing your job anyway, I think I would just go ahead and try typing my own schedule, ignore their e-mails and see what happens. I have had these threats in the past too and I always ignore them. Nothing has happened yet. I won't say something won't happen but so far so good. I am prepared if and when they do decide to can me. Like you, I am an IC and nobody is going to tell me when to work.

I just started to apply for a job yesterday and when they sent their application, that was one of the questions........what schedule do you plan on working. I put on there that I was IC and would give them a certain number of lines per day but I WOULD NOT give them a certain schedule. They may call back, they may not, I don't care.

Another poster stated that because of all these schools and their promises, the money MTs have put into them, etc, MTs were willing to work for nothing just to be working. She is correct and the cycle needs to be stopped. I understand when you are backed in a corner and don't know whatelse to do, but somehow this has all got to stop and it takes folks like yourself and myself to put our foot down and say no more! We take a big risk of having no job, but who else is going to do this? After 32 years in this business, like yourself, I am fed up with the way things are going in MT and will not tolerate it any longer.
That was the same story for DRC - which
Then they burped and spat out most of DRC's great management people, many MTs, an account or two, and a large chunk of cpl change.
Same old story. Sorry for you.
Ofcourse they are not going to tell you that you are about to lose your job until THEY are ready for you to go.  Absolutely SUX!  It can happen to any one of us at a moment's notice.  Really stressful.  I started with a company about 6 months ago.  After training and getting going good on the account, the work dropped off.  I wrote to ask what was going on.  Was told vacations.  I gave the indication that this **vacation time** should not last too long or I would be looking for another/second job.  Couple weeks later work picked up and we have not run out since (on my 1 account that is).  I think management shifted people around so everyone would have work.  Scary thing is, when you lose a big client it affects everyone.  I know this is discouraging to you.  Hope you land something good.  Keep us posted on what the testing, interview, pay, etc. is elsewhere.
What really sucks is that I looked for a LONG, long time -sm
before joining DRC - wanted a highly reputable, not-too-big co. that was LOCAL, and that treated its MTs humanely. I'm very happy with DRC & had planned to stay with them permanently.
There are two sides to every story. The MTs sm
that commented worked/works there. You do not. So I wouldn't put to much weight to what you say.
RBJ story on EXECUSCRIBE

Anybody read the Rochester (NY) Business Journal from 7/22 story on Execuscribe??? 


Interesting story from court records on company's history of fraud convictions.  She SHOULD be "giving back to community" as she squeaked by jail time and/or community service on a technicality. 


Thanks for making it that much tougher for the rest of us !


Just my opinion. 


Just read story - WOW
Amen to that, OldBroad!   Hope her clients look at company a bit more closely in future.  Praise to RBJ for running her truthful business history!  Her sons actually own company ??? Gee, I wonder if they are CMTs......
An UNTOLD Story
An UNTOLD Story
There is WAY more to this story than this poster is saying.
Don't believe everything you hear about Transcend. The GOOD MTs like this company!
CorTmedical Story

I know all of the facts around what happened with CorTmedical a few months ago. One of their clients did not pay them as scheduled and a few checks didnt clear because of this. It was a very unfortunate circumstance but the key principals and owners of that company paid back every cent plus any fees those employees suffered as promised. is was simply a bad time but everyone that i know that works for that company loves working for them. they are honest, compassionate and they treat there MTs and QA's extremely well. The are also growing very fast and are increasing they cpl rates to their workers by the month.


Story of my life
ESL city!!! I got to the point where I just couldn't take any more.  Other than Bonnie Monico who is top notch and a sweetie, it was a rather horrible little experience for me.
I'm not buying your story at all. Besides,
speech therapy, pain clinic, wound care are all not acute care. How many YEARS did you have in acute care and ONLY acute care? And how long ago? Also, how did you do on the test? You're not telling something.
You need to get your story straight then. You said
you talked with her for two weeks and she wasted your time because no one was hired for that position. Get your story straight. I am not her daughter but would be proud to be her daughter though I believe I am old enough to be her mother.
I think it means same old story, different day. nm
nm