I personally know of one MT who left, but came back after...

• TransHealth - Curious
  • I personally know of one MT who left, but came back after... - THMT
  • Inquiry - MT
    • They had a lot of good points-- - Curious

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The accounts weren't too horribly bad.  The reason I ended up leaving was because slowly but surely they began to inch closer and closer to paying QA by production.  When I first started, the quota was something like 30 reports a day.   We simply had to make sure that we QA'd all reports that were close to being out of TAT first and then do the rest.  Then, my supervisor left and they hired a new one who immediately called a big teleconference meeting and said we had to up production to 60 reports a day.  Then, they started counting lines.  Which was fine because they were still paying hourly.

Next, there was an MT who used VR software because she was blind - yes blind.  Again, when I first started, I was told we had to edit her entire reports because she used the VR software and we had to make sure that everything was correct and made sense.  Then, we are told only check the blanks.  I wasn't comfortable with that and I continued to completely proof every word.  Then I was called on the carpet not because I wasn't meeting the production quota, but because I was ONLY meeting the production quota.  I told them I was proofing all of the MT's work that used VR, I was told that no one ever told me to proof every word of the VR reports and that I needed to fill in blanks and move on.  When I voiced my concerns, I was told that was my job, to fill in blanks and I should move on and strive to product above the standards.  Next thing you know, rumors abounded about changing the QA staff to being paid on production.  So I left. 

There just seemed to me to be too little concern for quality and more emphasis on quantity and I just didn't want to be part of company who would take money out of my pocket just to line their own and that's what they were doing by putting QA on production.  I also am not comfortable with the job of QA being thought of as a blank filler.  There is much more to the QA profession than just simply filling in blanks. 

I don't know if Transcend ever did start paying QA by production, but I could see that the idea was being floated there.  Maybe there was a enough protest that they didn't change from hourly. 

Good luck to you!

The QA people don't know you other than how they see your work. They can't possibly like you or dislike you.   I have found that most people who are very busy (I have been one of them) when they are sending e mails or messages along those lines, just don't have the time to pretty it up.  When you don't hear tonal inflections from someone speaking it's very hard to interpret how a statement is truly intended.  It's also very easy to take something in a way that it was not intended at all.

Ignore the perceived tone and focus on the content.  Keep every e mail as backup.  Make the corrections that they want you to make.  Now if they are being contradictory with themselves, that's one thing, but if they're just being picky . . . . . that's their job.

wants to listen to YOUR ignorance, either. Maybe you should also stay in the seat that's best suited to you, and you know which one that is.

You are you to constantly insult MTs here? This board is for MTs, which you are not, otherwise you wouldn't lose your drawers everytime someone posts something you don't agree with, HMMMMMM???

who works on escription, they all seem to work on different platforms and some of the things they tell me they correct just blows my mind.  Most of them seem to have to put in headings or take them out and correct the numbering patterns in addition to making all kinds of really STUPID corrections.  Here is a good example one of my friends sent me this morning:

VR:  He will be given deep gentleman hospitalization. 

Dictated:  He will be given Epogen during the hospitalization.

So from what you say, I would say that it won't be long until MTs are really obsolete.  

like I was really part of the health care team then, hearing doctors paged, hearing code blues called and hearing the pounding of the feet of the code blue team as they ran to the patient's room (of course the code blues aren't always on the floor directly above you, but when it is..).

Also, I've had a doctor pull up a chair and sit beside me as I transcribed his report where he mixed up left and right and he went through it with me and corrected himself. 

I dunno, I kinda like the in-hospital atmosphere.  I work at home now, but I do miss it being in the midst of it all. I never had that same feeling working for a service, because you are removed from it all.

a horrible company and the turnover is incredible.  From all the bad stuff posted here there are probably many who don't apply and I've seen at least a couple of MTs who ignored the comments here and applied anyway, only to come back a month later and say we were right and it was a horrible company and everything said here was true.

I saw a company yesterday on the job boards advertising a double bonus.  I have also heard lots of bad on that company. 

I think most of the companies that offer the bonus offshore and I guess need U.S. MTs to handle the crap.  I think many of the companies have weird line counting programs or change their programs so that the MT finds it hard to get lines.  I think many of them have a very boggy platform where the MT spends too much time looking up demographic information instead of transcribing.

I don't understand the bonus thing.  If they paid a decent wage to start with, had a good platform, didn't have 80% ESL dictators, etc. they wouldn't have a problem keeping MTs.  If they can offer the bonus why can't they break that down over a year and pay 1 to 2 cpl more.

I also think many of the companies realize they will not retain MTs because of the various things listed above, so they dangle the bonus, but then they stretch the bonus over months or a year and hope that at least they will have you long enough to get your bonus.

I haven't seen a company yet that has offered a bonus that I would work for under normal circumstances. 

I work for a good company, that pays better than most, pays per gross line, easy platform, etc. but sometimes you just get in a rut and want a change.  I've tested with several companies and been offered positions with each of them, but I felt like my line count would be significantly lower, line rate was lower, so that I would not be coming out ahead with the bonus.

Anyone out there who works for Accu-Script located in Lake Orion, Michigan?

my company will make things not so nice for an MT hoping they'll quit rather than firing them.  If quality continues to be poor, not meeting TAT, etc., then there may not be enough work, only the horrible dictators, etc.   If things are slow and you are a new hire maybe the old-timers are getting the work.   If a new account went VR that might also explain the work load too.   If you are otherwise happy at KS I'd call and be firm in that you need more work. 

I feel like companies should offer some explanation if work is low.  I know they can't give you what they don't have, but if you are a FT MT, there is a reason you are and you have obligations to meet and it isn't fair that they can't provide the work you need and not give you some feedback.    

with some companies.  I hear ya' on the patient demographics.  I do mostly clinic, so schedules are provided to me, so I'm not sure how to help you.  I am surprised you are searching by name and not medical record number or some other number though.