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I once worked in place where we were treated like dirt - sm

Posted By: Notta Machine on 2007-05-04
In Reply to: gesture - me

365 days a year, INCLUDING during MT week. Yeh, they gave us trinkets or sometimes a pizza party, but still jumped on our @$$es as soon as the party was over, about how far behind we'd fallen on our work. I'd rather get NO trinkets, NO week, and no public recognition, and simply a decent living wage and a little professionaal respect.


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was treated like dirt... and shoved out the door. don't do it.
x
The best place I have worked
nm
Yep! Every place I ever worked for except

for the place I'm working for now.  My very first job right out of school was for a woman who owned her own company, and she had a son and a niece working for her.  The niece did more than her fair share, and in fact we became good friends after our dogs started having play dates together on our days off.  Her son, on the other hand, did all the easy psych work with all the templates and then went on to steal the ER work (also only docs with templates), and surpise... he always had the highest line counts of anyone.  Those were the days also when we got paid for headers and footers, patient info, everything, so he was making out like a bandit. 


Also worked for MQ in-house when they had an office here close to my home.  Some people sat there and typed the hardest account we had all day, every day and barely made their minimum lines, and there was this one person who would type nothing but ER notes that had very long templates and ended up being an average of 3 pages each.  Then she had the nerve to brag about how big her checks were with all her bonuses and incentive.  I got a chance to type those two days in a row and I made 1400 lines a day more than I usually did on my main account. 


I say share the fortune, be it good or bad.  The sooner we all get the bad work out, the sooner we can all get to the good work and start making money.  I also had one supervisor tell me that I do the harder work because I make more cpl, but hey, if you are sitting there typing easy stuff all day and using templates, you are making more money in the long run. 


Because TT is not the only place I worked before, even
the hospital I worked for experienced lots of low work around the holidays.
I have worked now for the same place
for years and years and like you, when we had close to 50 inhouse MTs we never ran out of work, never and now it seems to be at least once a month type situation. I really do not feel like ours is sent overseas and the reason I said this is when inhouse some tried to be sent and the physicians were really upset and brought back then to Americans MTs. I can now afford to take off a day or 2 here and there but years ago I HAD to work, at least 2 jobs then to make a living and like I said (and you might know) the money then was very good. I now think about my other coworkers possibly being in the same financial situation as I was once and if we are low/run out I will just tell my company I will take off that day. Now that is not saying I want to do every day or week but to let others who might need it really bad I can do that. I have no idea what the answer is to this because it seems to be wide spread. We ran out this past week and now on this wkend all kinds of work to do if we want - but with all the ESLs gosh I just do not want to put up with them when I don’t have to (today is off day for me).
I'm with you - best place I've ever worked. sm
I can't believe anyone is running out of work within the company (except for this week of lower account volumes). Goes to show that there are at least two sides to every story!
They are the least micromanaging place I have ever worked for.
nm
have either you or Annie worked for either place?
nm
I'd go with Keystrokes. The best place I have EVER worked for!!
x
Worst place I ever worked. Much of the same
info in the archives.  There is a reason they are constantly hiring and new accounts isn't one of them. 
That happened to me at the first place I worked in house. -sm
I had to call them after a month of waiting for my last paycheck. They said they were waiting for me to come down and get it. Can you believe that? They finally put it in the mail.
I worked for a place that had antiquated software before, so (sm)
ExText seems great to me, and no I am not management.
CBay is the worst place i EVER worked.
Liars and thieves. I do not like to be lied to and they did, all the time.
I have worked for them for three years - great place.
Excellent pay and benefits. PTO is better than most companies. They match our 401-K. I like my account and my TL.

Feel free to e-mail me for more information.
Never worked for that place, but sounds like old MTSO
xx
Very good place to work. When I worked there
I was paid $0.10 Canadian per line with spaces.  That was before the US dollar went below the Canadian dollar.  I think they hire mostly US MT's as there aren't enough in Canada.  I think you can also get employee status there.  Great bunch of people.  I would highly recommend them.
Not Intermountain, but one place I worked for years ago sm
had a gimmick where if there were a blank or two in a report, a comma somewhere where where they did not think it belonged, a sentence transcribed in a tense they did not like, they called it a junk chart and would not pay the MT for the report. With that along with constant and nasty mails they regularly had mass exoduses.. It's the only time in 17 years in this field that I finally had a belly full one day and just up and quit with no notice, no anything, just quit.
Worst place I've ever worked. I hear a lot about

a better than average pay, but no one ever says what it is.  If you do QA they need to pay hourly.  When I was QA I was better off retyping the reports.


They use Start/Start and require you to purchase it.  When I worked there they got a $20 discount if you told the company you worked for SoftScript, not sure if still that way.


I wouldn't recommend this company to anyone, but I do still have my foot pedal and software if you're interested.  


Have to punch a clock at Webmedx too. I even worked briefly for a place sm

that had a little popup window come up when you had been gone too long and you had to fill in the reason why you were gone.  A little bit too Big Brother for me. 


If a company does not make overtime mandatory, and I simply want to make some extra money and get some more lines in, I ought to be able to do so without the company being forced to pay me time and a half.  Sometimes we shoot ourselves in the foot demanding this and demanding that, and soon we end up with less than we had before ....but that is just my opinion.


Okay, give us the dirt. Do you like working for them? Why or why not? nm
nm
I love it there...best place I have worked...plenty of work, pay on time, excellent communication...
wonderful supervisors...who could ask for more?
Another reason why MTs feel like they're dirt -

Although I've had my suspicions about this particular company I work for, I try to think positive, but in the back of my mind knowing that they all are a like.  Even the smaller ones.


There are a couple of dictators I haven't seen in a while and inquired if they had left the hospital.  Low and behold - the QA people get them.  These docs have inserts you place in the report and get an additional 60+ lines with the touch of a button.


Of course I'm looking for another job.  I know they read this board daily.  Note to them - If you haven't see me typing my little fingers off for you lately, it's because of the games you play and I'm actively seeking employment elsewhere.  Can't wait until I can quit being cheated by you.


Excuse me, but I was looking for info on this company and not to "dust up dirt" as you say
What does amaze me is that no one can be very nice on this board. When someone inquires about a company, they need to know whether or not the company is reputable. I don't want to work for a company that doesn't have enough work, or doesn't pay on time. Maybe I should have been more specific, but don't accuse me of trying to start something.
Don't know about radiology work load, but we have been scratching in the dirt for work for a numb

of months now.  They hire, lose account, hire again before new accounts comes onboard, then have overhired, having to put new MT's on the current low workload. 


Not me. I hope there is a special place reserved for them in a very hot place.
x
I'm still not over the way they treated me
I am excellent and highly experienced and I was given voice recordings that were re recorded and impossible to hear, I was yelled at. I'd rather scrub toilets than work for them. They were like the sweatshops of olden days, but mostly I resent the way I was treated and not appreciated at all... a no blanks account. It's been quite a while and I still cringe to think of them.
Treated like IC
No, I'm treated like an IC now, work whatever hours I want. I've enjoyed working for Focus, I like my primary account a lot - not too many ESLs. I just don't want to be forced to be employee status.
Sorry you were treated that way
I have been with the company quite awhile, and while they are generally nice, they do tend to push a bit and can be short on empathy. They do pay on time and have decent benefits, but the TR platform is designed to make more money for the company (I'm certain), as that silly drop down menu for headers slows you down. The supervisors are generally nice, but all business. Very Sorry about your father.
YES! Exactly! If we want to be treated like mature
Have a little integrity.
I am surprised you were treated this way after only ONE day of being ill.
:+
HA! Totally! That is exactly how she treated me!
c
ICs treated like employees

I absolutely agree.  I've turned down several IC jobs this year simply because the contract made it sound too much like an employee situation.  One company even referred to themselves as the employer and me as the IC. 


I also don't like being treated like rented equipment when an employee.  I can't believe my own high level of gullibility in being drawn into situations that never turn out as good as the prospective employer made them sound. 


There is one company that I work for as an IC.  They said that they want 20 hours per week, but I've never received any complaints when I've only worked 10 hours.  Also, they do send out SOS emails, but I only read their emails (separate email address just for them) when I'm actually working.  I've repeatedly thanked them for keeping me informed of the status of the account on my days off.


Unfortunately, I have no real solutions to offer.  But, as a relative newbie to this career, I am still shocked at the way that MTs have allowed companies and/or dictators to abuse them with bad dictations, for one thing.  The way it goes is that we stress and strain and send to QA, ask for samples, etc, when IMHO the report should go back to the sender to be fixed, period.  Also, IMHO, every report should be proofread for accuracy before any signatures are placed on it.  Whether proofread or not, the dictator should assume full responsibility for the accuracy of the report; electronic signatures are not good.  My opinion. 


 


And MTs don't stay if they don't like how they are treated.
///
An IC can only be treated as an employee if she
x
Treated best during the recruitment
I would say, 95% of the time, whenever I've interviewed and accepted a new job, looking back, I would not that the best treatment I ever received from anyone in that company was during the recruitment process.  It was the same with my two late husbands.  During the dating and engagement period, they treated me the best that I was ever treated.  After I made the commitment to them, they didn't try as hard to be so nice.  So, if the recruitment process is anything but tolerable, I can generally expect that the rest of my experience with that company will be worse.  I'm sure there are exceptions, but this scenario has been true for me most frequently.
Search...there are much better companies, as far as how you will be treated...nm
xx
I have been treated with the utmost courtesy
and consideration since I started. I have had some trouble hitting my line count, and I have not been harrassed or threatened once. I'm getting my lines now, and I'm glad that everyone hung in there with me. I'm part-time, and don't miss the nights or weekends at all. No place works for everyone, but Amphion is definitely worth considering. I've never had an equipment problem, they pay on time, and they leave you alone during the day to work. So far, so good.
Not exactly. Agree with post below. If you like being treated like...
nm
Loyal to HTS - they've treated me well
I have no concern as to your credentials. I speak solely of my experience with HTS.
Let me address some of your facts. You state: Not enough tech support (not available evenings or weekends My experience: They have been available to me 24/7 for ten years. You state: No raises. My experience: Frequent raises. You state: ..their hands are tied. My experience: What does this even mean? I have never experienced anything along these lines. If there is a problem, they resolve it. Period. You state: Many people in this organization are related to the current owner (red flag). My experience: Again, what?? I know many of them, and of those I know none are related to one another, let alone the owner. Spare us your red flag. You state: The current owner makes it a habit to bash the prior owner, tell you all sorts of dirty laundry, goes on and on about how she cannot afford to give raises, yet she's managed to dwindle down this pay off mighty quick. It's an attitude thing. My experience: One of the nicest women I have every worked with/for. Very considerate of her MTs and their personal needs as well as professional. It IS an attitude thing. On both sides of the equation. You state: There is not always work. My experience: Never, ever have I not been able to work in ten years. Never. They accommodate me around every turn. If my main account is low, I can request another account and that request is fulfilled immediately. You state: (re: tech guys)..their hands are tied based on minimal programs and/or education. My experience: I should be so lucky as to have a fraction of their knowledge. You state: The owner wanted me to stay. My response: Why? No MT is indispensible. You state: The problems with HyperType are solely due to how the company is run. My experience: No clue what this refers to - not enough work? not enough money earned? tech? no embroidered golf shirts? To posters Looking and Leigh - I wish you the same success I have had with HTS. There are many MT companies out there, obviously, offering many different packages that may or may not suit your needs. Hypertype is a well-run company that has never come up short in any regard in my experience. Rest assured that if you chose to work with HTS and keep up your end of the deal in terms of providing quality transcription, you will be appropriately compensated and have the pleasure of dealing with some really great people.


meant to say the way U DEMAND 2 b treated..NM

Treated badly? Wow! That narrows it down
LOLOL
people should treat others the way they want to be treated. nm
.
Me too, similar experience and was not treated well. nm
x
Why do you guys stick around to be treated like this? sm
How awful! Come to Webmedx where people are nice and answer your questions!
If they would have treated past employees better
they would not have to be in such a bad position. Just shows that for MTSOs as well as everyone else, what goes around comes around.
If you wanted to be treated worse
than crap, constantly lose accounts and have no work then go for it; otherwise run quickly the other way. I agree, I would not work for them again if they were the last company on earth!
and if you can be satisfied with being treated like a piece of crap
.
PS is very very personable. Your treated as an associate which is wonderful, not an like an MT and
talked down to ever. Wonderful people, great place to work. Always lots of work. Can't say anything good or bad about the other company, don't know enough about them or anyone who I know who would say much. So that in itself says something, so read between the lines.
Teehee!!!! HAHA LOL! I feel like I am treated that way sometimes. sm

As for how I know my accuracy...


I have QA bonuses.  You have to pull up 99% or better on audit to get it AND send under a certain percentage to QA in full.


NO I am NOT the only OP specialist we have.  If you don't see OPs it is probably because they go to us first and if we finish, you don't have any of them in the general pools.


I didn't hear you describe being treated

like dirt.  If there are other things she did that were horrible, feel free to share.  You agreed to 6 cpl and meeting the courier.  If you are the employee with the least seniority and perhaps the least experience, it makes sense that you would get the most inconvenient work setup.  It's called paying your dues.  No need to call a successful businesswoman greeeeeeeeedy. 


So what did she do that was so awful? 


I do NOT feel that I am treated disrespectfully! Quite the opposite, really. sm

ALL of the support people I have dealt with have been extremely polite and helpful.  I hear please and thank you all of the time.  You do not get that too much anywhere nowadays, it seems.


Granted, I would have been happy if I had been like the one poster and had been paid this Saturday, which is what the original post was abuot, it seems, but I always know that I WILL be paid. It is not like some of these MTSOs I read about who write bad checks, give excuses about paying late, cheat you on your pay, etc.  They are very honest people and I never worry about that end.  In fact, they have shown me kindness in the past where others would not have cared at all. 


There are problems with all companies, and this company is not perfect, but then again I have not found any company that IS perfect.  Admittedly, when I was first told that the company was in India, I was a bit taken aback as I had always viewed them as the enemy.  However, all of the transcription is done in the US, and the work is sent to India to be pasted into the GEMMS platform. How it works out to be cost effective for them I do not know, but anything that saves me having to type directly into that nasty platform (GEMMS) is a blessing.  I now have a couple of other jobs, but that is only because I wanted to be an employee with benefits.


I feel bad that this whole thing has turned into a bashing of the company and especially Tonya.  It is true that she has gotten busy, but I always know that I can email her or call her and she will get back with me.  There are times that the work dried up for me and I was not happy, especially when I saw ads for more MTs, but I also blame myself for not talking to the right people about it.  Most issues can be worked out if you just deal directly with the people who can help you and not just come anonymously on a message board and complain.  In fact, I wrote to Tonya about the paycheck issue, and she confirmed for me that they had my invoice and the funds had been issued, so that was that.


Bottom line, the pay is decent, the work is easy, and the people are great.  People could find far worse places to work.


I apologize for the long post, but when I saw that post, it really annoyed me.  Thanks for letting me vent.