I love the company -- great people, good tech support, sm

good benefits.  The pay could be more, but at least there is a production incentive tier that is not too tough to achieve.   Overall, I would say this is probably one of the best places I have ever worked.  If the no work situation continues, I guess I will just have to call them and ask for a secondary.  Everyone in the office has always been very helpful and supportive.   I just get nervous when it is not a holiday or anything and no files are available.  That is just my little thing, I guess.  I still would not hesitate to recommend the company to anyone.

Hope this helps.

• Any other TransTech people out of work this morning? sm - nervous TTer
  • Me 2 - MT4EVER
  • I have work - TT'r
  • ExSpeech doing it, reckon? - healed0331
  • Yes, I was too - TTechMT
    • How do you know this? - wendy
      • Because the accounts are huge - TTechMT
        • You are exactly right. New things starting, I believe. - TT2
  • Not me - have you asked for a backup? (sm) - TTer
  • I do not work for this company, but - anon
  • I am leaning towards this company after getting an... - ormtme
    • I love the company -- great people, good tech support, sm - nervous TTer
      • I think it's bad weather causing the problem - Me
      • Isn't today the King holiday in most states or not? Could be the reason. No school or - mail here in NY. nm
      • Your info is much appreciated!..sm - ormtme

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The company I worked for before had terrible to no tech support.  In fact, the tech people (I use the term loosely) continually screwed things up. 

a lot more than 8 cpl.  I even have GREAT benefits, which are more than affordable.  There are good companies out there that pays for experience!!!!

you with that.  When I switched from MQ to MDI, the tech at MDI converted my files so that I could transfer them.  If you have an MQ computer, I would suggest holding off on turning in a resignation with MQ until you have started at your new place and have a chance to get your files converted. 

Also, in regard to your question above, DSG uses DQS and I think maybe Precyse.  Someone else asked that not long ago - might want to check a related posts search or archives. 

As far as working extra hours, it depends on whether you are employee status or IC/SE.  Most IC/SE will let you work as much as they have available, while employee status may not let you go over 40 hours because they'll have to pay OT.

Good luck.  Hope you get out of the Q soon.  I did and don't regret it once.

Do you think IT support should come from the company you work for, or the account you are working on?

I had a problem over the weekend, could not sign in at all.  I contact tech support at the company, which is always what the lead says to do, and they emailed with with, XXX support desk, that was it!  No explaining why I needed to call them or anything, just those three words.

I have tried calling the account support directly before, its a total joke.  I just gave up and didn't even bother trying.

Personally, I believe the support should come from the company that you work for rather than the account you are working on since there may be more than one and I don't want to chase support people all over the planet.  It has been my experience also that when you contact the account you are treated like a complete idiot and a nuisance and for .0x cpl I really am not inclined to be treated that way!!!

Just wondering what everyones thoughts were on this.

I'm past that "honeymoon" stage of the first few months that another poster mentioned.  I still find them to be the best for me.  Never run out of work, always there for questions, including timely responses, great people (QA and otherwise). 

I'd highly suggest contacting either your supervisor or Jane (as she offered) about lack of work.  As you should see on the daily reports, there is plenty of work out there. 

Good luck & I hope it works out for you. 

Sometimes if it doesn't work exactly perfect they can send you a fix to make it work. The link is on their webpage somewhere and they have a forum where you can search, too.