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Serving Over 20,000 US Medical Transcriptionists

I know that feeling. The hospital I worked for

Posted By: New to MQ on 2005-08-20
In Reply to: Its a very good starting rate - Oh its not

when I started had us all at the same "starting pay". Then they changed it to commensurate with experience.

So, new hires (even those with less experience) were getting hired in at sometimes THREE BUCKS more than I was getting.

They wouldn't raise me up to make up for it. So, I quit.


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I worked at a hospital that used ...
Cerner for their medical records and I found it to be user friendly and easy to learn.
Most who have worked at a hospital know the
but, how many hospitals now the transcriptionists work anymore? To say you have gotten out, well you really are still in this line of work, just working for a hospital instead. I along with others on this board have been outsourced from hospitals and I along with others on this board made excellent salaries. What you are saying, we already know. Consider yourself lucky. I was outsourced from three hospitals before working for a company. The money here is good, just not as good as in the 90s working inhouse.
The hospital I worked at used C-Bay and needless to say
It was a nightmare. They are an Indian owned company with an office in Annapolis, Maryland. ALL of their transcription is done in India. Our department spent so much time redoing the reports that we just got sick of it. They still got paid, but we ended up doing double the work.

They will not lie to you about the fact that they offshore. There have been many articles in newspapers (check the Baltimore business newspapers for the articles) about their offshoring to India.

Good luck and get ready to redo a lot of the work. You probably will not see any mistakes for about 4-6 weeks. They make it a practice to do excellent work until they feel the client is comfortable with them enough to stop checking the work.
When I worked for a hospital we used their computers

I could chime in anytime to see what we were doing.  They did it to me several times.  Plus, they could read our e-mails even though we were at home.  They were more worried about us minding our own business and working and not snooping into medical files.  


When we were connected to the VPN, internet was blocked.  We could surf without the VPN.   We could not put any software or any extras on it except what the hospital wanted. 


I am using my own computer now but I wonder if I would be better off with a company that provides the equipment for more structure.  


when I worked in a hospital laboratory...sm
it was suggested to some of us (including me) that we take anger management (don't know if that's the same thing hehe). Of course, we were in denial and decided to step lightly instead.
When I worked in a hospital, we all fought
for ER dictation, so much that we were assigned days. Love ER. There are a lot of runny noses, etc., but the docs normally say the same thing over and over, so you can get lots of macros to increase your line counts significantly.
rad dept at the hospital I worked at
everything was automatic and errors throughout; no one cares anymore.... .  it's sad in a lot of ways... . needless to say, I no longer go to that hospital ; they can forget it; I wouldn't send my worst enemy there; yes it's that bad....
I worked in the hospital for many years - sm
and worked for private doctors' offices on the side with my own business. When I relocated rurally, I found it so much more cost-effective to work at home. No uniforms, no gas, no lunches out, etc. Could get up 15 minutes before my shift, etc. Now the companies all offer full time status (usually a minimum of 39 hours) with full bennies. Your hourly wage would depend on your speed. You would have to type over 200 lines per hour in order to get the salary you are quoting. It really depends on what you want out of the job. If it's social contact, that surely is lacking. But the pay and benefits are similar, and as I said, some of the additional costs of working outside the home are saved. Also, if you set up an office in your home, you can get tax benefits for that. I came home finally full-time because the bennies at the hospital were way too high a cost. Cheaper with the company I work with, a LOT cheaper. Plus my dad, who lived with use, got cancer, and I needed to be closer to him, as the hospital was over a half-hour away. That's my story, though. Hope yours goes the way that gives you more of what you want. Good luck to you!
When I worked at a hospital we were told
that if stupid mistakes continued from using expanders, we would not be allowed to use them. That is probably the problem, too many mistakes.
I know her personally. We worked together at a hospital for years. nm
x
Not compared to what I used to pay at the hospital I worked for. I have better coverage with sm
Unicare than the one that my hospital used (United Healthcare).  It includes prescription coverage too.  I am about half the premium I used to be.
This happened to me in a small hospital I worked at SM
several years ago.They actually saved the ESLs for me! With that on top of DS which I can't make money with (I love OPs), I found another job.
worked 3 yrs, went to work for local hospital nm
nm
I was lucky and had on-the-job training in the hospital I worked for. SM
But, it wasn't the medical terminology that I had trouble with. It was the medications that always got me!
Who did they outsource too? Seems like I briefly worked for a company that did ER for a hospital in
either Wyoming or Montana. I cant remember.
It is weird. I worked for the Florida Hospital thru Diskriter.... SM

back in 2005 when Diskriter first landed the gig.  I had to take a drug test, see my personal doctor for a physical and have him fill a very long and involved form, and get a TB test all for a facility I would never set foot in!  It took three long weeks for me to get through all the red tape and actually start the job.


The work was okay, but it ran out and you had no secondary account because you were employed by the hospital.  So if you wanted a backup account, then you had to go through more red tape to actually be an employee of Diskriter too and there was a bunch of legal mumbo jumbo that came with that because Diskriter was managing the transcription department for this hospital and the hospital had a contract that said that Diskriter could not put the hospital's employees on Diskriter accounts without express consent from the hospital. 


The supervisor of the hospital employees was employed by Diskriter and was incompetent.  We weren't able to get sample reports, normals, etc. out of her.  We always got the standard I'll look into that or It's in the works.  It seemed she had no contact with the hospital HIM department at all.  However, they could have a new person in that position now.  Like I said it was all brand spanking new back then.


Oh and your benefits were out of Florida.  So unless you're planning on flying into Florida to see a doctor or have an operation, you're basically screwed.  The bennies may have changed too by now though -- so who knows.


After three months, I just decided it was all just too much and left.  All the hoops I jumped through to get the job and then to have the job be such a disappointment was just irritating!


I worked on a large teaching hospital account and was
frequently out of work.  KS didn't have the entire account.  I don't know if they had in-house MTs or they used more than one company.  You should have a backup account too, though there may be some  lag time between getting you a backup as they figure out where they can plug you in.   They supposedly are getting several new accounts so surely they should be plenty of work. 
Used to be 7.4-7.7 cpl for clinic, 8 cpl for hospital w/1 weekend shift, 10 if U worked entire
s
Ewww - I worked on Meditech Magic in a hospital system - sm
unless the platform has improved mightily, it was horrible. There was no word Expander in Meditech and the spellcheck dictionary was very limited. By changing to a Word-based platform, my lines per hour increased about 75 LPH in one whack.
Much easier and better process of doig this, as I worked at a hospital on ExText nm
n
Yes, it is about the almightly dollar. I worked for a hospital who outsourced to Spheris
and the only reason was NOT because they could not find available MTs but it was because it saved them money from having to pay benefits etc..
Diskriter off off offshores - and on some hospital accounts - they have not informed the hospital
x
Jewish is the main hospital, St. Mary's is another hospital under their management. (nm)
x
First for hospital, then outsourced still on same hospital work
and believe it or not, the hospital was so much easier. Had worked at the hospital for 11 years before they outsourced and then worked another 3+ years for the company they outsourced to. What a difference! The company had so many rules and regulations you could hardly keep up with them all, thousands of them, on the same account, mind you. The higher ups would not leave you alone, constant IMs about any and all. I have gotten to the age where I do not need all that and walked the other week. Have scheduled testing with another hospital for this month. Hope I make the cut, love the hospital work 1000 times more than a company.
Instead of feeling bad about it and going SM

to bed, take a bit of time to figure out what KIND of experience you have.  Yes, near 20 years is nice, but with what kind of work?


Has the majority of that time been in a teaching facility of more than 500 beds with a high # of ESL dictators?  Trauma?  Complex surgeries?  Procedures that aren't performed everywhere?  Experimental procedures?


That and the willingness to continue doing that kind of work is what allows these MTs to make the high line rates.  The work is more complex, difficulty level is high and a higher line rate should be paid to compensate for that.


That is my feeling also (sm)

I must add one more, the illegal aliens that equal 84% of the emergency room patients, causing the hospitals to have to save money and cut us out entirely.  They use VR around here, if the doctors cannot speak properly they will have to learn or edit their own reports.


Our president is pushing for it also, but I don't see the cost of healthcare going down.  And when the microchip technology is in place, I just don't see the use for a transcriptionist.  Patients will be in and out, they'll read the microchip on your arm, all your info will be on a computer and they'll input anything new.  What little transcription is left can be dictated into the system.  To each his own, I'd rather be prepared.


I'm getting the same feeling...
I feel the same way. I am also finding many companies don't respond to application/testing/resume. Seems like 2 minutes to send me an e-mail saying I don't qualify is 2 minutes they don't have, after I spent the time to test. Maybe it has to do with how many scribes appear to be out there looking for jobs. Bottom line is they (the MTSO) have all the power. All I know is it's frustrating!
This is also my feeling about TT.
I believe they are one of the honest ones and I won't believe otherwise unless something is proven because so far everything adds up for me.

Not that I'm a math whiz, but when I've worked for cheating companies, there were problems in multiple areas and it was obvious there was a problem.

Thank you. I had a feeling. I wish you all the best.
.
I know the feeling.
I was sick a few weeks back and lucked out that work was low but really would like a few good checks to close out the year with. Maybe it's low all around. I saw some TT'ers posting about it being low. I honestly don't know. To me, it doesn't seem as there are as many reports coming through as there were prior to me getting sick, but I'm also not open to all worktypes on my account, so who knows.
I know the feeling as well............
xx
I have a feeling

Since the MT admits to basically having no real experience in acute care, there is no telling what those five reports may have looked like.  Like someone said, transitioning from radiology to acute care is a VERY BIG STEP and I would think nearly impossible to train unless you are working inhouse.  There's just too much to learn with acute care, I have been doing this for over 25 years and I STILL learn something new every single day.  Even if there were only formatting errors, that could still be a pretty big job - if you have no idea how to do your medication instructions, etc.  Just that is a lot to learn right there.  It sounds like the account manager may have felt there was just going to be too much training involved.  After all, I don't believe any companies offer to train from scratch do they?


 


I have a feeling we
are all referring to the same company, actually.

As of today my check is eight days late.
My feeling exactly
That is my feeling exactly...I don't want to take that chance.  I've been there,done that.
I have already gotten that feeling sm
just talking to them and getting things set up and I haven't begun working yet. I am certainly looking forward to this and ignoring then naysayers! Thank you for your kind words.
Sure... Why do I get the feeling
you aren't paid by the line, but rather are salaried mid-management. I've never seen an actual MT be happy about and defend paycuts before....
feeling sick too!
I just wonder how many people here are just here to stir the pot and make everyone feel sick and scared and paranoid about their jobs?
feeling sick too!
Actually, I don't work for OSi, but work for another National that is always bashed on here. Things are changing here too and not very positive things are being said about changes and I was just making a general statement about people who like to make others feel paranoid about situations. But, I'm trying to look at it this way, there are thousands of MTs employed by my company and there are only a few here who are doing the bashing, so I'm trying to stay positive, but still a little afraid!!
I have been there 4 years, and I am getting the same feeling. I even SM
asked someone about one, well someone who is not one of the real upper people. She did say they were not trying to get me to quit, but I do know that I am one of the higher paid people also. However, I work every weekend at least some, and I know they appreciate that. It continues to be a scary thought to know that there are not all that many accounts. I have just secured a PT job with another company as backup, or income security as I like to think of it. And I have had the opposite experience with calling for work after 3 p.m. -- I have great luck with this. It's not particularly my favorite time to work, but if I don't have any plans, I will work during that time to get lines, and they are very accommodating to me in the office. Of course, maybe they're used to me calling LOL.
Feeling is mutual about TH!
x
I had a bad feeling about them and cancelled my
There was too much double talk with the owner promising the moon and the transcription supervisor pulling back on the reins to try to hold on to her power over how things operate. If you had a bad feeling from the beginning, it would have been wiser to follow your instinct and not go with them.

Just as they had a change of heart with you, I had my change of heart with them. I don't know if you researched all the posts about them, but this doesn't surprise me and any company who doesn't feel an MT is going to work out has the option of dropping the MT, just as the MT has the option of dropping the company. I don't know of any MTSO where is employment is someone other than at will unless it might be a signed contract as an IC.

I'm trying to show a practical side, not a critical one.
Nothing here! Feeling really unappreciated lately. nm
nm
yeah...I get the same feeling...sm
sounds like they had an ad all printed up and just placed it again without changing some of the criteria in it, like working at the company but sending and receiving via C-phone and internet. not to mention all of the no experience one needs....bet they get alot of applications on that one. ha ha.
Thank U. I was feeling quite paranoid! nm

Feeling a little defensive are we?
You wrote: Perhaps we are all generalizing too much.

And then you went on to generalize! Who said all companies are bad?

What I see here (presently) are legitimate complaints and MTSOs whining about them instead of posting 'any'thing remotely like: Thanks for the input; comments under consideration.

Well maybe we'll all win the lottery and be done with all of this! LOL :)
I got the feeling she was trying to be positive for those of us
who are a bid scared because we have little work on training... I think also she was responding to 4vrtpng...who did answer her but these other posts got in between. Just my 2c or take on it.
Feeling lucky
From one MQ employee to another...may I ask what company you went to?
Oh no is how I'm feeling, too....just hired on :(
Hope it's not across the board! I start training soon.
I know the feeling here and that is what concerns me. nm
x
I remember feeling like you do when I
started at Chronicle.  I thought everything was great and I found the perfect dream job.  It didn't last though.  The office is totally unorganized and nobody knows what they are doing from day to day.  The rules changed constantly and questions were answered with different answers depending on who you asked.  It was impossible to make production on any kind of regular thing.  The platform was terrible and the dictators even worse.  I stayed for just under 6 months to see if I could adjust and I couldn't.  I have a terrific job now where my supervisors are all transcriptionists or prior transcriptionists so when I ask a question they know exactly what I am asking.  My production is high and I work on a terrific platform now.  The only way I'd leave my current job is kicking and screaming  
Feeling defeated.
Of course they can do whatever they want, they always do.  But it does upset me that they are using the money that I generate to do this, and I never get so much as a thank you. I desperately need a mental health vacation, but my income is so bad, a vacation is only something I can dream about.