I just started on the new account with DocuScribe. It is the same as MQ. sm
Posted By: KS MT on 2008-08-07
In Reply to: You know MQ has a great platform. How does KS compare for ease? nm - mm
I worked for MQ for a long time. When they got this new account, they asked if I was interested in changing accounts because I had the experience with the platform. It is the same one exactly. The difference is that KS has a lot of work and we are not pooled. They have taken on a lot of MQ accounts in the past few months. I think that they have a great reputation with their accounts and in general and that the fact that they do not send work offshore is very important to hospitals. It is to me :)
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Keystrokes Docuscribe Account
Did anyone out there get hired a few weeks ago by KS for a new account that is on the Docuscribe platform (the same one that MQ uses)? If so, how do you like that platform and how is the account? I am very curious about this because it stated in the ad that they will be putting a lot of new accounts on that platform in the coming year. Please share your experience thus far. Thanks a bunch.
Keystrokes New Docuscribe Account
I asked this question last week and would like to check regarding if transcriptionists who were hired for this account feel any better about it yet? Last week there were a lot of negative posts stating too many ESL dictators that were very difficult and they were not able to produce a good line count. Has it improved any for you? Also, how do you like the Docuscribe platform?
That account in Texas was not a MQ account. They did not use DQS on that account until KS started.
They are moving 3 other accounts to DQS between now and January 1st. I asked. The MQ accounts they have gotten in the past did not go to DQS. I followed my old account, which is how I know, and it was Meditech. The account is still run by KS and is a big account too.
Has anyone started on KS Hem/Onc account yet?
Good dictators? Platform, how do you like it? Anything else you can tell me. Have to make a decision over the weekend.
Yes, but I started on a new account and it seems
there have been issues with my account and others that have come on-line since where it takes a little time to work out kinks. I know when you have bills to pay you need to be working, but there are several accounts on OT now and my account has been on OT more days than not.
I haven't yet had to have a secondary account. They have many accounts so I can't speak about overall work flow. My manager has 5 accounts and usually lots of work on all of them, in fact they are short staffed and currently hiring.
I think all MTSOs do that to get an account started. nm
nm
Anyone started FutureNet new account
that was supposed to be huge coming on board in July? How do you like it and FutureNet as a whole? Would appreciate if any recent hires could tell me how long it took to hear back after applying. Openings are probably all filled by now but just wondering if it took a while to hear back and if they require testing. TIA! 
I started 6 months ago and enjoy my account
I am on an acute care hospital and they have me backed up to ER. They just mentioned starting a new hospital, I guess a big one, in about a month so I know they will be hiring. So far so good. Pay is every other Friday by direct deposit so it is on time.
I did. I would contact them. I started my new account Monday. sm
I have talked to several others that have either gotten a schedule change or a new account or different hours, so I would make sure that they received your email.
I just recently started a verbatim account...
and I have to stop myself from making corrections and have to really concentrate on typing exactly what they are saying. It's HARD! But hey, they are indirectly signing my paycheck, so I gotta do what they tell me to, ya know?
I am still on the same account I started with, so your allegation that better accounts come with sen
nm
I was told it hasn't started for any account
In order to finish you have to start and as far as I know no account has been started with this new line counting utility. When I questioned this, on several occasions, each time I was told its still happening but that was the extent of any information that was conveyed to me.
I know which account this is that started this week. I would call tomorrow. sm
The IDs were sent back from the hospital but only one part of them. I have been on the account for 2 days and it is great. HBO Star and lots of volume and good dictators except one or two. Call and ask if the IDs are ready. There are a bunch of new accounts starting at the same time. They pulled me from my primary to help until the other IDs are in, so they are definitely needing you on there. You will love the KS rad department; I have been with them for 4 years and every year it gets better!
Yep. Loving the new account that started today! Hooray TT!
x
And you just started on DQS brand new account and make 260 lph. You are extremely amazing but to be
honest I dont believe you.
I just started with Keystrokes full time and am on a Meditech account. sm
I would not call it my favorite platform by any means -- I think it is rather slow and cumbersome -- but with the addition of ShortHand and getting used to how things are done, I am picking up speed and hope to be at my normal level soon. One of the pluses to Meditech is that you can access the patient's chart and see other reports dictated, plus lab reports, x-rays, etc.
DocUscribe...
platform Medquist uses that we all know and love.
DocuScribe
Anyone know how this platform is?
Docuscribe....sm
That account is full of horrible ESLs. I like Docuscribe, but the ESLs, I would say, make up about 60% of the account. It is awful, I won't deal with this much longer. Changes to account day in and day out sometimes 3 times a day...Can't get production going, always something changing....but what can one expect considering where the hospital is located. I am so disappointed.
Docuscribe
I work there and love it. My account just went to Docuscribe and I love it. My production has jumped a good bit. I have plenty of work just about all the time and they leave me alone, pay me on time, etc.
KS regarding Docuscribe
Is KS still looking for people to work on the big account they started a while back? I know it was utilizing Docuscribe and I was hired for it but because of the great amount of ESL dictators, I decided not to stay with them. I really didn't mind the Docuscribe though, and can't figure out why they would require experienc on Docuscribe. I didn't think the platform was difficult to learn at all.
Would love to be on Docuscribe at KS
love to be on it again..it beats Meditech any day!
For any Keystrokes MTs on Docuscribe
How do you feel about the Docuscribe account now that you have had a chance to work on it a while? I read there were lots of ESLs, but how is the work load and have you gotten into a rhythm with it? Thanks.
I went from Docuscribe to Extext. It only took about
a week or so to get up the required line count; but I had to put all my short cuts in over again, so that slowed me down somewhat. All in all its not a bad program.
DSG out of Atlanta uses Docuscribe. nm
nm
They are saving a fortune on Docuscribe (sm)
Since switching most of us have taken a deep dip in wages. A little perk to keep morale up wouldn't hurt.
Anything out there part time DocuScribe except MQ? n/m
x
They are the ones calling it Medquist Docuscribe, not me. nm
Bayscribe versus DocuScribe. Which is better?
I've used both but wondering which people generally prefer. Me? I'd have to say DocuScribe is more user-friendly to me. Ideas?
Does Keystrokes use Docuscribe? How are they to work for?
I am tired of geting burned by some of the companies that advertise here. I want a job that has a lot of work, does not outsource and have good accounts.
My resume is looking worse and worse because I appear to be job hopping. I want to find a good company where I settle in, work hard and retire in 7 or 8 years.
I worked for MQ for 11 years and loved DocQscribe. I just saw an ad from Keystrokes that they use it and want to know if they are as good as they seem to work for.
This is so confusing. Most of the companies either run out of work, send work to India or conveniently forget to pay for work done. Help! I need a good company!
No. We use DocuScribe and have no intentions of selling to MQ. sm
They have a separate department for technology, used to be Lanier, and they keep it separate. It is the same as using WebChartMD or EmDat. We pay what we use.
I know of Meditech, DocuScribe, TA+ and ExText for HIM and sm
Radnet, Meditech, HBO Star and Misis for radiology.
All of those are compatible with Shorthand.
Does/Did MedQ use Docuscribe program?
I quit the big Q several years ago and can't remember what program I used. (Old age memory problems, LOL). Does anyone know if they do or did use Docuscribe? TIA.
Does Smart Type work with Docuscribe? sm
entertaining an offer and need to know about this. Thank you.
I was hired and started in 1 week. That is not a long set-up time. When I started with our local h
I needed to get a physical and go through orientation at the hospital which is only given two times per month. This is a 900-bed hospital, so it cannot be an unusual process. MQ took 2 weeks. KS took 1 week. SoftScript never got me started even after repeated calls and emails.
I have only been with KS for 9 months but would never put them in the same catagory as the others you mentioned. They are the best company I have worked for, and unfortunately, I have bounced around a little in the last 5 years.
I was hired and started in 1 week. That is not a long set-up time. When I started with our local h
I needed to get a physical and go through orientation at the hospital which is only given two times per month. This is a 900-bed hospital, so it cannot be an unusual process. MQ took 2 weeks. KS took 1 week. SoftScript never got me started even after repeated calls and emails.
I have only been with KS for 9 months but would never put them in the same catagory as the others you mentioned. They are the best company I have worked for, and unfortunately, I have bounced around a little in the last 5 years.
I was hired and started in 1 week. That is not a long set-up time. When I started with our local h
I needed to get a physical and go through orientation at the hospital which is only given two times per month. This is a 900-bed hospital, so it cannot be an unusual process. MQ took 2 weeks. KS took 1 week. SoftScript never got me started even after repeated calls and emails.
I have only been with KS for 9 months but would never put them in the same catagory as the others you mentioned. They are the best company I have worked for, and unfortunately, I have bounced around a little in the last 5 years.
I work on Docuscribe (not MQ) and have also worked on Chartscript in the past. My line counts went
down significantly when I went to the DQS platform. Don't know if it is being manipulated or not, just simply stating the facts as I have seen them.
Repeatedly told another new account would come soon, but it never did. In fact, our slow account is.
everyone else's backup account. What a disorganized mess.
Then when we MT's are **thrown on** an account because of lack of work on our account
What is so hard to understand about that?
Then we have that account info filed away in a folder in our Outlook Express by name of account and can look at past emails sent out regarding that account. Not fun to be tossed on an account that you have never seen NOR ever received an email on. Sounds like business to me.
You are wrong about the account. KS dumped the account for several reasons. sm
It happened quickly and was unexpected but it was really for the best. Keystrokes does not string people along or lie to you. After being with MQ for too long, I am happy there, although it is not for everyone.
I really would give them a call as the other poster suggested. That whole situation was a nightmare for everyone including management but the account pulled a fast one on them.
I have the facts on this because I have a good friend at the hospital and what she told me matched what my manager did.
I know that they are trying to give more when so many companies are giving less and taking away more.
My account has lots of work..ask for another account/nm
**
The account I am on only requires 1200 lpd. Maybe it is that particular account. Ask them if they
have a lower one. Doesn't hurt to ask. I do anywhere between 1200 and 1800 lpd. Sometimes it feels impossible to do 1200, sometimes the 1800 is quick. Depends on the doctors and the day for me. I do average 15,000 per pay period though, which is 1500 a day. Not impossible by any means, and I never go over 40 hours a week. Most weeks, I am closer to 35 hours with lunch breaks and life.
I think it depends on the account. I have one account that pays sm
$2.25 for specials and one that pays $3.50. I was on one previously that did not pay them different at all, but they were all short and mostly PICC line placements.
I worked for a hospital that went to KS and they were not charging extra for the specials. I know what they charged per report, and there was no way they were getting rich on the difference after taxes and all that. I was suprised. I was in on the bid review and the average to charge was between $1.75 and $2.75 per report or 0.13 and 0.15 per line. There were 15 companies that bid on the account, and all were within those ranges.
I went to KS about 6 months after the hospital outsourced to them. When we were displaced, I accepted a different job in the hospital and hated it.
That is not true. It varies from account to account. I have
several internet accounts and on some you do have to input the patient information.
I know the account. It is "hybrid" account that is a version of sm
Meditech that is a cross between Meditech Magic and Client, more like Client than Magic. I have been on it since October now do 1500 lines a day; it took me a week to get up to speed but they really helped me. I only know which one because my lead told me that they are adding 10 people to it because KS is getting the whole thing now, only doing 1/2 before this. I love working for Keystrokes :)
Account wen to speech from almost the beginning of the account --
Don't like ExSpeech at all. Very bulky and cumbersome. Much better editing programs. I prefer to straight transcribe on ExText. Pay drops horrendously. But wave of the future for MT's.
The account I am on is internet only. I think it depends on the account. nm
nm
My main account must have been an overflow account. We would
go several many days of the month where we could not pull work, so we all had to go to secondary accounts and there are very few accounts that could absorb the extra people.
Our account is an acute care account
We are low on work too and have been for almost 2 months. We know what is happening to our work though as our supervisor admitted that the work is going overseas. Even though we have 24-hour TAT and we are transcribing reports as they are dictated, they still insist that the work dictated after 7 p.m. has to be sent to the offshore service. It makes no sense to me as we have coverage starting from 6 a.m. and throughout the day. I think it all comes down to bottom line and it doesn't matter if we have work or not because it's cheaper to send it overseas.
but hoping from account to account
without learning the accounts I am on will not help my line count, or help me. I need consistency in my work. I was told one thing, and am getting something totally diffrent. I know most jobs will be slow, but I was told one thing and now have to do something else. There is no work on a daily basis. I am a newbie to this field. I have a chance to work somewhere else stable. Sadly, I have to take my chances else where.
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