I just signed on with Transcend
Posted By: ME on 2008-07-07
In Reply to: Low/no work at Transcend? - Ex-MQer
a week ago and am getting their stats now although I have not officially started working. The workload does look low. I had also tested with another company one day last week called Precyse. I received an e-mail today saying that I passed their test and will be contacting me so I will see what they have to offer. I thought I was in luck because this local hospital ran an ad in our local newspaper saying they want a Medical Records Clerk, FT with excellent benefits. That is all the ad read. I went and applied this morning. Fully steady pay with benefits sounds so good. The hospital is a block away and I can leave my work there and not have it staring me in the face 24/7. I am just afraid that the word clerk in the ad means minimum wage.
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Oh, no. Think I may have just signed on
Can you give a general idea of the misrepresented positions? Frankly, I'm going into the thing expecting the worst.
I signed on for that
and I've yet to see any work. I check daily. They don't care either if you don't have any work.
Well when I first signed on
they had work comming out of their ears, when I left there was hardly anything. I have heard they picked up again. I had 2 different supes. One on the training team, one on my team after traninng. They were both great.
They have 2 platforms, ex-text and Merit. I worked on Merit (sp). It had some good features and then some features EX text had that I wished it had. It ran great on my 6 yo cheapo computer I got from Wal-Mart.
The hospital that I am working at say they are going to ASR. They have not said, but I bet that means we will be getting a pay cut. They have already quit paying us for headers, footers. I don't know but if things get too bad I will probably look back into Medware FT if that tells you anything. HTH. 
Tell them you signed up as an IC and will
work when you are able and/or want to. As an IC, let them know that they cannot hold you to specific hours as was agreed upon when you started with them.
Co-Signed!!!
I've even worked with *seasoned/experienced* MTs who refuse to change one single word of what a physician dictates, even when it is BLATANTLY an error and the correct word is obvious (calm down, I'm not talking medical lingo here, I'm talking basic English words). I've also worked with MTs who, if the dictator says *Discharge diagnoses, Same,* types precisely THAT, *Same*, rather than copying and pasting the admission diagnoses, even though she knows this is what she is supposed to do. *That's not what he/she said, he/she said 'SAME'.* I've seen those same careless your/you're, they're/their errors more times than I care to count as well.
I understand the faster we go, the more money we make but at the end of the day, I'm willing to make a little less in exchange for turning out an accurate, quality report.
Those are my initials at the bottom of that patient record. I couldn't sleep at night or look myself in the mirror if I knew I was shipping through a lesser quality report just to make a few more cents.
And if it was your mother/father/sister/brother/child lying in that hospital bed or terminally ill attending a clinic, would you want an MT rushing through their report at breakneck speed, accuracy thrown to the wayside?
Errors like this don't make the work of US MTs any better than that of the Indian MTs, I'm sad to say.
Yep she is the one who signed up
Ummm - we care about our interests too. That's why we DIDN'T sign up. Sorry you were fooled. Did you already run out of work or something? The ads say they have tons of work? 
Have you signed a contract with them yet? sm
I haven't even set up a time to train yet but I just faxed my contract in this morning and I am supposed to get my lanier sometime next week. I guess I probably pestered her; I would rather say I was persistent : ). I had another company with an offer standing and I didn't have time to wait around and let the other one slip by in case things didn't work out. Luckily, they did and I am very happy with my choice.
Not much, but I'm all signed up to start there!
I think it's going to be great. :o>
Many have signed noncompete re:
You cant just make contact with a client of a company - if you have signed a noncompete / no contact - if they are money hungry / desperate they will sue for any contact with a client - however, if they go out of business - no competition there.
Even if you did not sign, I am sure they would find a way to tie up your life and be an annoyance.
When I signed on a year ago
I got an hourly rate for 3 weeks. The pay depends on your cpl offered x125 (lph) x 8.
You signed on with the company sm
based on what you saw on the board? Didn't you ask all of this during your interview? Just curious.
already signed up. its about time nm
nm
just signed on with weekly company
I just signed on with a company that pays weekly. Great people!! Very friendly. Paychecks mailed every Monday. No platform as of yet so a little slow in building up line count. But I'll stick around until they obtain a platform.
I signed the Acusis papers
I don't know what I'm legally allowed to say anymore. Is it a company secret to say I'm suddenly out of work or doing scraps by mid-morning or noon? (Treading carefully, since this is not clear.) It is a new time to be out of work, in June. What's an overly motivated MT? They push and push for you to produce more and when you do they slow you down?
I was told a completely different reason why we were out of work.
There goes pay and PTO (again).
You signed nothing? Not even a HIPAA agreement? I would think she sm
would be in hot water over that. Generally, you sign the HIPAA agreement and the contract at the same time. DId you talk about pay at all and make a verbal contract?
I agree with everyone else. Until some sort of pay is establishied, I wouldn't work anymore, PLUS, not sure I would want to work there anyway with all of the phone calls and drama that you described. It sounds like you would be signing up for a duty in Hell.
I'm sorry you have gone through all of this. Good luck to you.
Signed mine in January
so, how convenient is that?
Thanks for the info - I signed the petition sm.
and I was the 54th person from Florida - kind of sad that there have only been 54 people in my whole state to have signed this - sigh, but thanks for the info - will pass along to everyone I know!
The post on the other site is by the owner. It is there signed
by her for anyone to read which shows that much of what that poster said is true and she has also posted before about the time they had to cut pay. I believe she genuinely wants things to change and is trying but she did post this on a public board about the pay problems, the plans, as well as whatever else was on her mind and it is there to be read by all so when you say what you just said, the owner posted all of the information that shows that poster was right on with what they said.
Well the stuff from the other site signed by the owner is
the owner. It's there to read.
Obviously you aren't there anymore since you signed as an ex-JLGr!
x
I thought about doing that - but then signed up for nursing school instead
for basically the same reasons - cannot be taken out of the country! Enjoy a change of pace. You will be a great bus driver, I'm sure. 
Sorry to blither, but if they run a report on hours per day signed in (sm)
you would have to justify some way why it wasn't OT wouldn't you?
Not signed in currently, but have you e-mailed Tech Support? NM
xx
Two years ago, a friend of mine signed on with them.
Her big complaint was that there were so many ESLs that it was hard to make any money. Another friend signed on with them as well part-time and he had no complaints. There is plenty of work. They are very flexible. I think they use a Dictaphone platform. I did talk to the owner a couple of years ago and they offered me 8 cpl with a bonus weekend every month where I make 10 cpl, more depending on how much I produce. Again, this was 2 years ago.
Still waiting for training - been 6 days since signed on with them. I would have like to have been
already working by now. Was scheduled for training on Monday but didn't materialize. Can't figure it out.
CHECK OUT THE LATEST CONTRACT THAT C-BAY JUST SIGNED
x
she signed her post "fair warning." sm
I think that is pretty self-explanatory. Why should she not come here and let folks know that this company is doing this? The people may have no power to help her, they don't have a lot of power to help anybody with anything except INFORMATION.
I hope you never get burned like that because if you do, you shouldn't come here and complain. She has every right as do the other posters who didn't get paid, to spread the information.
"not their problem" -- you signed the contract ....
seriously, they know that a significant number of new hires (particularly when the experience required is low) are not going to work out ... they need a constant supply of warm bodies to ensure the work get done ... Welcome to labor relations USA-style. There is no good-faith social contract. More and more companies see their primary purpose in existence as maximizing profits. Keeping their clients, if not happy, mollified, so they don't leave is job #2. We may not even be in the top #5 concerns
Signed with RTI yesteday-haven't heard back- nm
x
I have work, just had to wait about 20 minutes after I signed in..no biggie. nm
x
Not to stir up trouble, but when we signed on didn't we agree not to
if we had questions or concerns? My just reading this makes my skin crawl but if I were really concerned, I would talk to my sup. right away, as they suggest... I am not management, just a concerned MT as people keep saying things on this board when we are constantly reminded not to do this hear, that is spread around facts which are not proven. Why not just talk to the job directly if you don't have work instead of getting the rest of us upset here?
How are they dishonest for taking out premiums for insurance that we signed up for? sm
Wow. People will bash any company for any reason.
Signed up for second session. Dying to hear what percentage of cut is. (sm)
Hopefully people will post as soon as they find out. I know we are lucky to have been kept at the percentage we were. MQ cut us 10% one year and then 10% again. Have a feeling they are going to skip the gentle repeated insults and just hit us with 20 or 30% right off the bat. I hope I am wrong.
Good luck to us all.
I hear Medware just signed large chain of Hospitals
Should be hiring many MTs in next few weeks, heard from the recruiter. I am testing with them now, what they offer is alot better than the National I am with now. Good insurance and line rate, hope to get on with them.
When we signed up for the new vision and dental, it said in the forms that it started 6/1. Deductio
They were waiting for the paperwork from the insurance company, so it was delayed. Technically, the money should have come out on 6/1 and you knew this signing up for it.
I don't want to sound uncaring, but we knew when we signed up that the premiums were monthly and started 6/1. I had the extra month of $15, so I knew it would come out.
The truth is that the double was $30 but one was only $15, so it was $15 extra. If they had taken it out last month, would you have been complaining?
I personally am glad that we have vision and dental now and that every year my benefits get better rather than being taken away like with some companies.
Also, it is the bank that determines that if it falls on the 1st, it posts on Monday. My bank posts on Saturday, so not a problem. Before you complain, make sure you have something to complain about. They have also had them in on the Friday in the past, so I am not going to bash a good company for something that has not happened. If it does go on Monday, that is what we know from day one, so it is not that they are pulling a fast one or making changes; this is the way it has been for the 5 years I have worked for them.
I was told this morning that it is in the works, final paperwork signed last Friday. sm
My single coverage is only $184 a month. I do not know where you heard over $500.
There was an ad posted yesterday "Editors needed," signed TMMG. I wondered if anyone knew who
was. TIA.
TransTech sent an Amex gift cheque and a lovely card signed by all the office staff.
Very thoughtful and a nice surprise. I love these people.
Transcend bought MDI, so if Transcend sends work offshore, so does MDI. nm
nm
We heard Transcend is buying Keystrokes next. I'm not working for Transcend. No Way !
nm
If MDI-FL is owned by Transcend and Transcend admittingly offshores, sm
then doesn't that make MDI a company that offshores? That's like saying that one branch of a company offshores but another does not, so they are excluded from the offshore label. If MDI-FL is part of Transcend and Transcend offshores, that means that they do.
RE: If MDI-FL is owned by Transcend and Transcend admittingly offshores, sm
Your hypothesis is incorrect. MDI is a wholly independent subsidary of Transcend, therefore, they were not a part of the experiment to offshore to evaluate cost/benefit ratio that Transcend only tried for 90 days (I believe the evaluation process is not still ongoing).
It is not Transcend. Transcend has not had control of
the accounts long enough to make any changes to anything. Maybe your account just slowed down like a lot of others did over the last few weeks. Everything will run status quo for a few months before any major changes are implemented. And give Transcend a chance. It is a good place to work and you will finally have some benefits that you will enjoy.
Transcend
I just got an email from an MT who loves Transcend. She told me she gets 15,000 lines per pay period as she gets a lot of VR (voice recognition)reports.
She gets around 8 cents a line for a report she has to transcribe "from scratch," but if she gets a VR report, she only gets 5.5 cents a line.
However, she says even with the 5.5/line, she makes 15,000 lines a pay period as the VR reports are very quick and easy to do. She did not mention anything overall about Transcend; just that she really likes her job and the lines she's able to get each day. I am looking for an MT job, but it's really hard as you have no idea what you will end up with even if you do get hired.
You might get terrible dictation, no VR reports, templates, etc. Or some of them require you to have your own equipment which I would prefer to use their equipment.
Does anyone know who is hiring?
Enough about Transcend.
I know, let's pick on another company for S&G's!
x-transcend
Webmedx and Amphion.
transcend
The forum at transcend is full of people angry and complaining bitterly about the new platform and the horrible sound quality. Someone said she had worked on an account for 10 years and now cannot understand the people she has always transcribed. And as for getting ahead, there are a select group of people who are taken care of at Transcend and newbies are part of that, they get raises because they get the easiest work picked out for them. You wont see them with foreign doctors or short reports or the same crappy work day after long day. If it is so wonderful why did a person that left another large company to be a supervisor only stay about 4 weeks and she is already gone??? Probably because once she was in her position, she had morals and could not believe the unfairness with which work is "doled out" and saved and while others never get a break. there is not one thing fair about assigning work and there never will be!!! This is a voice recognition company that has no regard for people as human beings.
transcend
how can anyone think that a company that is going to voice recognition and cutting pay in half, from 8 cents to 5.5 to edit, how can that be good for transcriptionists anywhere. this is all about them making a profit off of your back. For years transcriptionists have been underpaid, 6 cents, 7 cents, while owners of services make 25 cents or more a line and never share it. voice recognition just puts more in their pockets!!! It is just a new way to rip us off. Transcriptionists are the modern day factory workers, sweat shop laborers with no voice, no union, and we just keep taking it and they take our jobs away from us with voice recognition or cut our pay in half to have a job. If you call that fair, they you are in the right position. Nothing in our society goes backwards in price - except the pay of the transcriptionist!!!
transcend/mdi
I was just hired by them, starting training today. However, I'm only doing radiology-hope that is better. Anyone else out there with an opinion???
Transcend
Hi,
I hope you enjoy your training. It is kinda rough the first day. I don't know much about the radiology accounts at Transcend, but I do know that the people are very nice. I had 2 weeks of a slow period, which was frustrating. However, this happens at all companies from time to time. Especially in the summer. I know this because I have worked at other companies and have had the same slow time. At Transcend, I never had to ask for another account, a secondary, one was offerred to me and I started right away on it. I have a very good line count and make good money.
I may have to take on other accounts in the future, I don't know. If I do, then I will. Transcend is not the only company that this happens at. It is all in how you look at it also. The more you can do, the more valuable you are to your company. This will only benefit you. Of course it is not ideal, but sometimes unavoidable. Yes, it does slow you down but this is just at first. You eventually become accustomed to your secondary, or whatever number account that it is for you, just like you did on your primary when first starting at Transcend. I have found in my experience that the less flexible I am, the more limited I am. In this line of work, that is not good.
You will also hear about Transcend using VR. I am getting ready to train on that. I hear horror stories about the whole thing and I am sure that it is everything that everyone says it is. But the thing is, a lot of companies are going to be using it. Maybe not all of them, but a lot. It is a step towards the future and we have to learn to accept that. I am not worried about doing it. If I have to work longer hours for a while to get used to it and get my $$ back where it was, then so be it. I believe that this too will be something that an MT can get used to and become good at, just like having multiple accounts.
All I know is, at Transcend, I have always been paid on time, paid well, never had a check bounce, and I have not ever been lied to or mislead. This is my experience and my opinion. Good luck to you!
transcend/mdi
I was hired for Fri-Mon. Was told they have little coverage at that time. Not true???
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