I just resigned after 8 mos.
Posted By: Ex-MQer on 2008-07-13
In Reply to: Does Transcend pay a weekend differential? - future Transcender.
It's hard to know what to tell you. There are some ppl on here who love Transcend and have all kinds of good things to say about it (they're the reason I chose to work there) and then there are the disgruntled employees who are obviously still very sour about their experience and to be frank I may be in the latter. I'll give you the skinny and give you the option or what to do from there.
Although the ppl at Transcend are very sweet, they can't guarantee anything. I was on a Meditech account but it took them a while to coordinate things thru the hospital. So in the meantime I had to work on MS Word and without any headers/footers or a ShortHand program to help I had to type every single word out. I built up the autocorrect as I went so it was at a snail's pace. (I just tried to tell myself anything is better than Medquist!). They sent me an antiquated piece of equipment (c-phone) so these conditions didn't give me a good feeling right from the start.
They finally get me hooked up with the hospital meditech and wouldn't u know it, it also is a completely outdated piece of software, probably 20 years old. So it's slow, lags, u get the picture. (I'm still happy not to be at Medquist) I'd worked on Meditech B4 so it didn't take me long to work it but it wasn't too long before I started running out of work which happens from time to time. As time went on I heard less and less from my TL and saw less and less work. There's no downtime pay there so if u want paid time off you have to use the PTO you've earned up till then and guess what - You have to be making your line count to earn it (and I wasn't). Same goes for benefits which as u know don't benefit u unless ur making line count. I'm required to get 6000 lines a week and i'm lucky to pull in 2000, Real Lucky. I've begged them to give me a secondary, this took them 6 weeks to get around to it. I spoke to someone on the new account and she told me horror stories like u wouldn't believe; submitted work mysteriously goes missing, cherrypicking, other ppl using ur ID, 80+ character lines instead of 65-character lines -- the list goes on. Plus you should see the Lanier they sent me - you would laugh seriously. I've given them all the chances I can afford to give them. I'm out of money, patience, time and tired of the excuses.
I've accepted another job and although it pays a little less/line, I'm SOOOOOO looking forward to leaving!
Now I'm not saying Transcend is as bad as Medquist - it's just a different kind of bad.
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