I just hope you're not back here a (sm)

• Beware of Helpful Posters and MTs pushy to refer - you to their company!
  • My thoughts on this - no good deed goes unpunished
  • The OP was not referring to anyone in particular. SM - cc
  • Want to know what I think? - Geez!
  • Pushy MT - sm
    • Never accused you of anything. The topic was on - my mind, as I stated, since last
      • Not working for these companies and - I don't get a referral fee......sm
        • Like I said, you are mistakenly thinking this is - about YOU. Again this is your
          • Okay, whatever....I think your post speaks - for itself......n,
            • And your posts more than prove my point! - LOL.
              • in response to all this above - landroverlady
                • I just hope you're not back here a (sm) - xx

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I know that there are a lot of you out there who are owed money.  Some of you are owed LOTS of money and Deb just spends it on herself.  You'll likely NEVER get paid, but together you can all make sure she never runs an MTSO again.  But, what needs to happen is ALL MTs screwed out of their paychecks must come together for this to actually happen.  You all can email me at flagfootballcoach@gmail.com and we will pull together and bring down the hammer on this woman.  She has had too many different businesses, taken people for their hard earned money, and needs to be shut down for good. 

$12 billion total market (includes hospitals, clinics, physicians offices)

Approximately 40%, or $5 billion, is outsourced

Transcend target market: 4,900 community-based hospitals in the U.S.

Estimated target market size: $2.5 billion

Several thousand companies – mostly with revenue in the $1 million range

Few with revenue greater than $20 million

1. MedQuist (MEDQ) $277M transcription revenue, 11% share of target market

2. Spheris $167M revenue, 7% share of target market

3. Transcend $67M run rate at 4/1/09, 3% share of target market

4. Others Nuance (NUAN), CBay, Webmedx, Heartland…

The accounts weren't too horribly bad.  The reason I ended up leaving was because slowly but surely they began to inch closer and closer to paying QA by production.  When I first started, the quota was something like 30 reports a day.   We simply had to make sure that we QA'd all reports that were close to being out of TAT first and then do the rest.  Then, my supervisor left and they hired a new one who immediately called a big teleconference meeting and said we had to up production to 60 reports a day.  Then, they started counting lines.  Which was fine because they were still paying hourly.

Next, there was an MT who used VR software because she was blind - yes blind.  Again, when I first started, I was told we had to edit her entire reports because she used the VR software and we had to make sure that everything was correct and made sense.  Then, we are told only check the blanks.  I wasn't comfortable with that and I continued to completely proof every word.  Then I was called on the carpet not because I wasn't meeting the production quota, but because I was ONLY meeting the production quota.  I told them I was proofing all of the MT's work that used VR, I was told that no one ever told me to proof every word of the VR reports and that I needed to fill in blanks and move on.  When I voiced my concerns, I was told that was my job, to fill in blanks and I should move on and strive to product above the standards.  Next thing you know, rumors abounded about changing the QA staff to being paid on production.  So I left. 

There just seemed to me to be too little concern for quality and more emphasis on quantity and I just didn't want to be part of company who would take money out of my pocket just to line their own and that's what they were doing by putting QA on production.  I also am not comfortable with the job of QA being thought of as a blank filler.  There is much more to the QA profession than just simply filling in blanks. 

I don't know if Transcend ever did start paying QA by production, but I could see that the idea was being floated there.  Maybe there was a enough protest that they didn't change from hourly. 

Good luck to you!

happier.  I am on a different account then the first time and it is as if it is a different company.  I have a great lead who leaves us alone most of the time but is there when I need her.  It showed me that you can have a different experience within the same company.

I have to say that in the few weeks since they have the new office, it is much more organized probably because there are a lot of people there all the time.  I had the pleasure of speaking to the new HR manager who was HR at a hospital, got my questions answered about insurance as I am going to full time and had a live voice pick up the phone.

Not all change is bad.  This is one company that has changed for the better. 

8 of your hours in one weekend day.  There's no extra pay for it though.