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I hope you are right because my office adamantly denied until it happened that our accounts were

Posted By: MTMQ on 2005-08-11
In Reply to: I agree. I just spoke with NY and they said - Busy MT'ing

moving and they are closing.


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    Because the girls that monitor the accounts in the office were told the accounts either go on DQS or
    move on. All accounts to be with MQ must be on DQS and no more different platforms. ONE ONLY DQS. They can send more work overseas then.
    That is wonderful news. I hope the changes stick and the new office manager is a true asset to the
    owner.  She is a lovely woman and I wish her much success.  I just might check them out again.  Thanks for the information.
    I hope one day to get my own accounts...sm
    but I don't think I am ready for that now with only having 1-1/2 years exp. I think I need much more before I am ready for that. I want to be able to say I have been doing this a while when I go that route. I was thinking I would probably wait until around 10 years exp before getting own accounts.
    It is my understanding that when an office closes the accounts that do not want to go on DQS are not
    still serviced by MQ so that may also be what is going on. All accounts I believe must go on DQS or find another service.
    Can anyone working for the Ohio MQ office tell me who they are and are the accounts decent to do or
    are there a lot of ESLs. Thanks for any info you have.
    I would send in your resume or call the office. Some accounts do not
    use phone lines at all and are internet only. My account is an 800# but I am not sure if there are any openings on my account.
    Great office staff, okay pay, horrible ESL's on all accounts. NM
    NM
    Lots of new accounts. I called the office to ask a question and sm
    found out that there are more than a dozen new accounts starting in the next couple of weeks. I am happy at KS but anything is better than MQ. I left there a year ago and am very glad that I did.
    Not yet but our office is being transferred there I think with out accounts. Doesnt sound good. Why
    did you transfer from Foxboro. I wont stay there if they take me off my accounts. How is the quality with putting people on all these accounts. It is my understanding all the NE offices will be working out of Amherst fairly soon. What a fiasco that sounds like it will be. How long do you think this will last until all the good MTs move on if that office contines to do that.
    Great office staff, okay pay, no benefits, horrible ESL all accounts...NM
    NM
    Warminster office is about ready to close its doors. Our accounts unfortunately went to Amherst. I
    understand they are going to have a national system not regional where when there is a hospital that needs help people out of work get work in it. I would rather have a main account or a few I know so I am not sure about this new deal. Maybe they are going in with Spheris.
    I did that - and was denied a bonus! There was no work, I thought will

    later, typed, typed earlier than my schedule the next day, next day also during my schedule no work, - heck I wasn't going to sit there in front of a computer dialing every 2 minutes for 5 hours. 


    Then I get a call that I didn't work my shift.  I said there was no work.  In fact there was no work all week, was lucky to get the lines I did.  Bonus denied.


    I will never help them out in a pinch again (they called me to do the bonus!) and I will never sign on when they are drowning to do "bonus".  People who call me to work extra, and then don't pay me for it, don't get much of my work after that.  There are people who pay me for the time I sit and transcribe.  I will spend my time at their work, not at a liar's. 


    Why MQ doesn't get it about "If you have no work - don't expect me to sit there" - is beyond me. 


    People can't sit up 24 hours a day chasing work to transcribe.  It should be on MQ's back to direct work flow so that when they know people are going to be signing on for their DEDICATED and ASSIGNED shift, there is work for them to do.  Don't let hogs get in there who are not supposed to be working and type all the time, and then there is no work for people who are signing on for their schedules.


    And there should be a legit hourly wage set in stone not by some formula, that pays an MT to "sit there and wait." 


     


    I was denied a schedule change when I NEEDED it

    I lasted a few months


    Be prepared to be on call all weekend because you will get badgered through e-mails and constant I know you all need to make up lines, so there's no reason you cannot work....all weekend... like you shouldn't have a life on your day off.


    ..never had work.. was constantly harped on about my line counts, yet, they would never respond to e-mails saying that THERE WAS NO WORK and needed another account.  Always ran out of work about for at least 15 hours a week (people making up their time on my time)...NO JOKE. 


    Was denied a schedule change... I dont know why either because I never had work on my schedule anyhow.


    You need to get permission to make up time... I did that and never got a response. I QA'd at 100% on my reviews though...so I know it wasn't my work quality. 


    Some people have WAYYY different experiences there than I have...and I'm not saying not to work there... I am just hoping you have a better experience.


    Maybe it was just my supervisor...


    They were denied four times for lack of participation. sm
    I know that they are pulling their hair out over it. The option before this came through was to do like Spheris and go to an insurance with a $5000 deductible.
    The main office was in Bolingbrook but they built an office in Yorkville last fall. SM
    I think that the owners live in Yorkville, so it was built close to their house. Nice office, just pretty far out.
    Just curious, is the MQ Nashville office the old Lanier office? nm
    nm
    I don't work in the office and never claimed to. I am just saying that since the new office open
    October with everyone of the admin staff in one place, these problems do not occur any more.
    Can't get paid in the office if you don't work in the office.
    JLG has MT's working at home, not in the office, not to mention working out of state.  The mail is the only way to get paid since they have temporarily suspended direct deposit.  The only ones getting paid on time are the ones that do work in the office, like the management and people answering the phone. 
    Closed FW office, Indianapolis office too. nm
    xx
    Are they losing accounts. Do most of their accounts stay for long period of time. I have
    heard pros and cons about the quality of their work.  I guess it is much cheaper than other companies can offer.
    MDI-FL but not all accounts. Only the internet-based ones. C-phone accounts are fine.

    So, yes, let me clarify before everyone gets in an uproar.. There is work IF you want to use a C-phone. IF you signed up for an account that is internet-based, you will be disappointed. Not enough work to go around. Just my personal preference.. I have no desire to do a dial-up C-phone account using my long distance.


    Some do and have good accounts and fully loaded ESL accounts
    Take a look at what is happening in India. For the first time, workers there have money to get themselves into debt by buying high priced items (cars for example). They now protest lower castes being allowed into universities at almost double the previous allowance. Wait until they are highly in debt, begin to feel entitled to a wage equal to that paid inthe US and then, try to form unions, get tossed out into the street and sit back with some Ben and Jerry ice cream and watch the economy collapse and all that dictation come back across the ocean. Timing is everything.
    Find out which accounts they are hiring for. They have some ESL accounts that are extremely
    difficult to do.  I dont know how many accounts they have altogether but as I say, a few are very difficult and I actually dont have a problem with ESLs but these accounts are almost totally ESL.  I dont do them anymore.
    Well it sounds like no work happens a lot at DSG. How are the accounts as far as decent accounts
    and their QA. 
    Different accounts have different platforms. Most accounts require sm
    high speed but I am not sure if satellite is OK.

    I don't think that they're hiring right now. I spoke with my lead on Thursday, who said they are focusing on making sure everyone has enough work and moving PTers to FT, eventually moving towards FT only with only weekends as PT. Not 100% sure when that is though.
    Hmm..well it goes to show how different it can be between accounts. My "high" ESL accounts s
    at WMX are pretty easy in my opinion as well. I wish I had a better answer for you. Hang in there if you can. You have to do what is right for you.
    I did that, but nothing happened

    I have a scroll mouse, but font is still same size.  Appreicate the tip, though...never knew that one. 


    Thanks for posting!


    What had happened was, sm
    I've known Linda for over a decade now. In the timeline of the article, which is during the time that I've known her, I've only known of Executive Secretarial Services. In many other interviews and articles, she's plainly stated about changing her goals and target market, hence the name change to ExecuScribe to reflect that she's not just a secretarial service. The ESS name can't attract MT clients, and she wanted to open herself up to that market. The articles and a conversation we had both reflect the same.

    I think that all of this is a tragedy. This happened 15 years ago and for the RBJ to be rehashing all of this doesn't serve any constructive purpose whatsoever. What it will do is hurt Linda, her clients, her staff, and the community, which could very well trickle down to the MTSOs in our area. She paid her dues and it should have been left alone. The RBJ staff writer was wreckless and irresponsible in bringing this to the forefront. What I can't figure out is how all of this started in the first place, i.e., what made RBJ investigate into their past?

    Rochester is dying and has been for years. We have no major or attractive employers anymore except for SMH and the non-degreed positions there are only a tad over minimum wage. Over half of the city population lives in poverty-like conditions and we have one of the highest murder rates in the country. On a national level, she did bring Rochester some recognition and she also provided local jobs.

    Again, I think all of this is a mess. You have to admit that Linda's a tough one though. In the article, it stated that she made an "impassioned plea," but it was only ONCE and that was it. She didn't grovel. She's kept her self-respect intact. She's smart and she's also very savvy. She'll pick herself up and dust herself off and go about business. What she did build is very impressive, as have all local MTSOs, which I've had the pleasure of meeting in the past decade.

    A lot of people are going to get hurt from this because of careless journalism. The mighty always fall the hardest. I don't think that any of us should rejoice in another's hardship.
    this happened at my last job
    People were staying up all night working,by the time 8 a.m. rolled around...no work...soooo frustrating for those of us who sleep at night. Had to get away from that, plus the boss had favorites that got all the cake work and the rest of us were stuck struggling with whattever was left over...definitely not an even distribution of work. I asked my boss about it, but of course, I was being crazy....
    happens to all... happened to me
    But i only was for 2 weeks.
    Oh no! Not you too me2!! IT happened to me, too:)
    Sorry, but that struck me as funny saying you2 me 2, happened to me2.
    Something that has happened to me lately at MDI
    I will dial in and get the no more reports message.  A few minutes later I will dial in and start getting reports from the night before or whatever, dictated obviously before the last time I dialed in.  My question is - where were those reports the first time I dialed in?  Do they transfer them off of the hospital system onto MDI's system and maybe they weren't transferred yet?  Just puzzles me when that happens and it's happened several times lately.
    I'm sorry this happened to you. If it were me, sm

    I would resign to keep my record clean, and try like heck to get another job but this time in a hospital or clinic and get my production skills up.  If you try and get another job at home (I'm under the assumption you might be a newbie), this could happen again.   You don't need that. 


    As for unemployment payments, I doubt you could get them if you resigned.  You'd be better off getting another job right away. 


    Good luck!  I hope things work out for you. 


     


    It has happened to me too

    Sort of the same thing happened to me as well, right before Christmas, different company though.  I had been told prior by someone that my accuracy was at 99%; only to be told by someone different that I was being fired because my quality had gone down over the last few pay periods, but what is odd, is I never got any type of feedback.


    I am still relatively new to this profession--having only graduated in June of 2005.  I had also contacted my supervisor and asked how well I was doing prior to the firing, only to be told that I was doing great, and to keep up the good work. Then be e-mailed--not called--but e-mailed stating that I had been terminated effective immediately. That was the worst time to be fired from a job because NO ONE hires right before Christmas, and I am still trying to find another place.


    Good luck to you


    This happened to me.

    Go to a different branch of your bank and this time DON'T tell them that you had your passcode with the card.  They can look up where the money was withdrawn and they will reimburse you (my bank did).  Then go to the police and they will send an officer with you to go to the bank wherever the money was withdrawn.  A report will be made out and they will check the surveillance tape to see who it was, as long as that ATM has cameras. 


    Good luck to you!  Dont' give up on this.    


    This is not what happened to me (sm)
    Maybe it depends on the account, but I log off whenever I want a break.  I don't have to stay on the entire 8 hours straight.  Demographics didn't have to be filled in.  They were already there.  The only time I have to type anything on demographics is when there is a change, or I have to do a seach for the correct admission. 
    What ever happened to DSG? Are they still around?
    nm
    This also happened to me at my last job...sm
    Even when I said something...i was crazy and when my line count dropped they wondered why. They actually accused me of not working up to my potential in order to get benefits for my disabled son, well not acused, asked me if that was what was up. No, it wasn't....I left shortly after that last insult.

    If I were you...I would most definitely say something and keep saying something or ask for a difficultly premium or something. It is unfair in my opinion.
    happened to me, too. .. (sm)
    only they disquised it as a new revised pay scale. Lots of patient demos and flipping thru schedules and faxes, low work volume... I would say look elsewhere, too.
    Happened to me twice.

    I submitted resume to one company, they didn't have any openings, so they sent it to another company that they knew had openings.  Guess they were buddies.  Another time, they saw my resume on monster.com


     


    It happened to me also (twice)
    Don't feel left out. This happened to me twice by Zylomed in Florida and Alex Medical Transcription in Virginia. They offered me a position, told me they would send me my papers, and I never received anything. I sent several e-mails and no reply. That just tells you how disrespectful a company can be when they treat employees or future employees this way. This must be a signal that the company is not worth our time and there are other better companies out there. Good luck!
    Yes -just happened again to me.
    Really tired of it. They should spread them around. Why should every day be hard for me because they cannot do the tough people???
    This happened to me once and this is what I did..sm
    I was somewhere for only 6 weeks, it took them 5 wks (3 wks overdue) just to get first paycheck, I was begging for work, so just say see ya.  The gave me promises that were never fulfilled.  I was hired under false pretences and felt I owed them nothing.  They couldn't even give me work and when they did, couldn't even pay on time.  I already had another job lined up that needed me immediately that I could devote 40 hours + a week to, so why waste 2 wks?  I just decided I wouldn't ever put them on a resume or use them as a reference.  So I just sent them an email and asked them if they could possibly send me my last paycheck and the actually did.  If they are breaking contract you don't owe them anything especially if you are an IC.  JMO.
    This has happened to me (sm)

    Most of the time I just ignore what I see.  However, if it is a blatant error, as you describe, I would either report it to the QA people or Support.  How did you know, though, that it was never sent to QA for blanks?  Is it possible that she sent them and they couldn't fill in either?  As far as format goes, though, I would say that's a biggie.  Maybe it is something that MT was doing and has since stopped.  I would report it, though.  No one will be mad at you for doing it - as I said, I have done it for big things and actually was told at one time when I started that I should.


    Happened to me also
    I have 10+ years' experience in orthopedics and they told me that I did not pass either. They would not show me my test results either, but just told me that I did not pass the test. Company sounds strange in my opinion.
    Never happened to me
    And, I'm sure that the people in ops don't know how many hours everyone has worked during the week so far.  We aren't required to clock in and clock out, per se.  We do have a timesheet but obviously it's not always current for everyone, and the people in ops don't have access to that anyway as far as I know.  Many people don't work their full hours when they are supposed to and have time to make up from time to time.  If an account is behind, I think that ops is asked to call and see if they can get help.  All you have to do is say I've already worked my full hours for the week.  Not a problem. 
    what happened with the lay off?
    I was hired and they couldnt keep everyone in work.  Did they fix this.  I quit as I was told I would have to scramble for line counts. 
    sorry it happened the same day
    telling you if it continues this way they will issue corrective action? Sorry about your mom.
    What ever happened to....(sm)
    *It's the thought that counts*? I appreciate being remembered and it was certainly a more useful MT Week gift than some I've received -- or not received -- from some other MTSOs over the years.

    What I REALLY wanted, though, was an Acusis logo tee-shirt like the CEO was wearing in the web conference.
    So sorry that happened to you. nm
    x
    What happened to QT?