I honestly hope you will have a good experience with Keystrokes
Posted By: Former Keystrokes employee on 2007-04-23
In Reply to: Decision made on who to pick! - MTkat
I'm sure that not all the supervisors were as hyper as the one I had - she drove me crazy, wanting me to work practically 24/7. The last couple of months I was there, during a 63-day period, I only had 3 real days off where I didn't work at least a couple of hours which ended up turning into five or six. Add that to working 10-12 hours during my 8-hour work days, and I just plain got burnt out.
But that was only one particular client (if you would like the name, please email me). I am sure there were other clients that she could have given me, but she kept assuring me that this was the best client she had.
So I would just say make sure your lead is 1) looking out foryou and 2) telling you the truth (the third time I caught mine in a lie, I quit).
Good luck!
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I would go with Keystrokes, had a good experience
with them, I left for my own reasons, nothing to do with them at all, they were great. Above poster is right, stay away from Landmark, I had the same experience with them.
I recommend Keystrokes also, good experience with them.
x
Honestly, I gained my first experience with Escription working for Focus. It was my first online job
So I stayed long enough to get comfortable and then moved on. It was a weird experience working with supervisors in India and the lack of communication but I never intended on staying. I bit the bullet, got my experience and left.
I hope they do not end up 'acquring' Keystrokes.
I hope they do not end up 'acquring' Keystrokes.
Try Keystrokes out of Bolingbrook, Illinois. Hope this helps!
xx
Ugh .. I hope Keystrokes doesn't sell, but no guarantees nowadays. :( nm
Good for you. Just hope you didn't
displace a former MT who worked for the transcription company. A friend of mine is an MT with a national and is in a situation where her company hired the former Transcriptionist of the client/customer and she's losing her account because of it because they're bending over backwards to keep the former employee happy and my friend is very upset about the preferential treatment this new MT is receiving.
hope you get in with them.. good luck
/
Thanks - you have a good day too, and hope we have lots
of work to make our line counts!
Good luck, but I sure hope sm
they are truly giving a good representation of the kind of work they offer during the trial. You wouldn't believe what we get and I'm not talking about a tiny minority of the work. MOST of it is ESL, bad audio.
No experience with Keystrokes, but SM
a veteran MT should be able to handle it.
My experience is that Keystrokes sm
pays me for everything on the page whether I typed it, pulled it up in a macro, expander, whatever. They pay for it all. But, all accounts are different and not all are on the same platform so I can only speak for myself.
Good luck and I hope you get your money!! nm
x
A Prayer for all MTs-Hope this starts out a good day for all
Bless all MTs this day, Dear Lord, and grant us work to do. Guide us in need to jobs with those who are really fair and true. Give us strength mind, body and spirit to pursue work which helps the human race; a profession that though behind the scenes, supports the health care pace. And keep us from discouragement when days are not so fine; remind the docs we listen to that humans are on the end of their line. And bless our hands, ears, eyes and hearts; on them pour out your care. But most of all, Lord, bless this board where we gather just to share.
Sorry you had a bad time with them. Hope you found a good fit elsewhere. nm
nm
I have been looking and hope to find a good 'home' soon! NM
oo
Good luck June I hope to be out
of there soon also. There's no way you can make a living there with this company. Good luck.
I hope you have found a good position. nm
Good for you and hope you get started on a new position soon
Great for you! I hope you don't miss much money waiting for the new job to start... but to validate you, here is a true conversation I had with my doctor... I was talking about my company going VR and my stress level (the meeting with doc was about improving stress for health reasons). I said that I knew no matter how fast I could type, with my personal need to have great QA, always wanting to send great reports, that I could not afford to go VR. I did not explain further. He totally understood. He told me that for a while he typed his own notes into his system. Then, he had a trial of VR and he had to edit the VR and it was a disaster!!! He said he could write/type faster than he could correct, and too many errors came up. He said among his colleagues the other docs, they really don't care of we do traditional or VR, they just want great work, and if VR does not provide it they, the docs, will go elsewhere (to another vendor) for their service. He said that he understood that we get paid half or less and that would be silly. He suggested to either hang in there with my VR job while finding a straight transcribing job and have no problem saying bye bye to my present VR job no matter how wonderful the company is! He said eventually if all MTs (even the ones in India, as he is from India himself) leave for lack of pay and ability to pay bills, and certainly when the docs get poor work and demand a better provider of transcription, the companies will soon switch back to the traditional way of typing, or pay us a lot more for correct the VR (it takes more time to do, he admits). Bottom line is, the docs will not put up with poor quality b/c they are responsible for patient care. So, he told me to hang in there. If I can't pay bills, go to straight transcription, go back to school and get funding, etc. He said he promises that it will come back to our skills and we will have to be paid for what our knowledge is worth as we always have. Finally doc said, Docs don't care how it is done, as long as it is done right. If it is not done right, they will demand it be done right and that is good for the MT. Sorry for the long post but this is a true story directly from the doctor, as he has first-hand experience. Thanks for reading such a long post, hope it helps, and good luck to you and all MTs who refuse to put up with this treatment!
good story, and I hope so with that pendulum, but - sm
right now, my mind frame says shoulda trapped and married that naughty physician and kicked this profession in the perverbial pratt.
50/50 California divorce works for me. lol
Experience requirement for Keystrokes
I am just a few months shy of 3 years experience. Does anyone know if it is worth it for me to apply?
A good recruiter asks all the specifics and can hope they are given
all the information. You are right too about good recruiters being MTs because they know what to really do and how an MT thinks.
I'm so sorry to hear this. It doesn't sound good. I hope you
nm
Good for you. I hope you share your positive feelings
towards that company on this board then. People are only stating their opinions. If they have a bad one, that's their choice. All you can do is share your opinion that's good. However, if you don't share that opinion and simply jump on to tell everyone else to stop complaining, you're really not helping things.
Good luck with your new job! Hope it works out great! nm
x
Thank you so much for responding. Good luck to you. I hope they call me.
nm
Well, I HOPE they're a good place to work...
... since I worked for TRS and thus got acquired by Transcend when TRS did.
Interestingly... when I was job-hunting about 7 months ago, I basically read every entry in the MT Companies section of another forum (M T Chat)looking for companies that got good reviews. Because it got very good reviews there, Transcend was the second-to-last company I applied to, just before TRS. At that time, Transcend was only testing for acute care (my 36 years of clinical in multiple specialties wasn't good enough, I guess) so they told me no thanks. And now they've got me anyway.
I am still reserving judgment because the merger only happened 2 weeks ago; and I am still working on my same accounts, under the same supervisors, on the same platform, so there have been no visible changes as yet....
Sorry to hear that because that was a good account with great normals. Hope
you find a new home where you will be appreciated and with good line counts!
Good luck to you. Hope they are lenient with the benefits with all the low work. nm
.
In my experience, the only deduction is for keystrokes already in the template.
That is how I am paid - only for the Keystrokes I actually make.
Over 9 years ortho experience and not even a callback from Keystrokes..
I can assume that they were swamped with applications or maybe I was just not want they were looking for. Oh well....other ortho accounts out there. I have enough acute care that I should find something.
I agree with Tasha...I am having a wonderful experience at Keystrokes...plenty of work...
nm
My experience with them has been good sm
Their expectations for style are given out and I have never had any problems with QA. I rarely have to send anything to QA and when I do on occasion, I never get direct feedback as you can check your reports at any time for what the blanks were. I guess if you are doing something incorrect that needs addressed they might do that, but I have never had any negative or nitpicky experiences with them.
Not a good experience
They will keep you on QA for as long as they can.. they even make up mistakes that they state you make.... not a good place to work.
my experience has been good
pay is on time, work is steady, everyone is nice - - some posts have been negative but you will get negative posts about any company you ask about on this board, GOOD LUCK!
I ddi not have a very good experience either sm
Pay was average, but at least on time. Lots of times not enough work. You have to be on IM all day and it is very disruptive. MT World is in my opinion outdated. There is much better out there. JMHO
Good experience with them
so far. Lots of work where I am, not saturated with foreign dictators. Platform easy, lines good so far. Lead MT is extremely nice, very down to earth person. I received a welcome card, a really nice personal touch goes a long way.
I have had a good experience...sm
with Webmedx. I have not received the emails threatening to offshore like the other employee mentioned. My account always has more work than we can handle...thus the overtime (been on account about 4 months). As well, I have a secondary account.
I don't dislike the platform. There are some days when some functions are slower than others, but it has not seemed to have affected my line count.
Full time is 35 hours a week, and handbook states that you will loose benefits if you do not work 35 hours. You know that going in, and I don't think that is unreasonable. You'd be expected to work 40 hours if you worked at a job on site. IMHO, they seem to fair all the way around. Things might change, but today I am happy. :) Hope this helps.
Not a good experience for me at all.
I tried working for them. Nice people to work with. The problems I encountered was that they used EXText, which was extremely slow running for me and I have a high-speed cable modem. The pay was only 3 cpl and they expected 100% QA. With the pay being so low and spending more time sitting there waiting for things to download and open, I wasn't even making minimum wage. I had no choice but to quit with wages that low. Apparently, EXText utilizes a VPN connection, which my Cable internet technician told me was probably overloaded with people trying to work all at once, which was the reason everything ran so slowly. He said there was nothing wrong with my internet speed at all.
My experience has been very good!
I have been with Focus Infomatics for just over a year, and I like it very much indeed. Pros are good, flexible, knowledgable supervisors, direct deposit (has never been late), Escription platform (best I've used), flexible schedule, good feedback, fair QA'ing. Only con I can think of is sometimes the work flow is slow, but by asking for more work I almost always have all I need. I recently converted from IC to full-time to qualify for health insurance (their BCBS plan is excellent). When I started there I was told the editing/transcription ratio is about 80/20, which is about right, though it varies from day to day, of course. Again, the Escription platform is very easy to use. My supervisor is great; polite, helpful. I realize Focus may not be right for everyone, but then again, everyone is not right for Focus. BTW, I have been an MT for over 20 years and this is the best company I've ever worked for.
I did not have a good experience with them. sm
I went backwards to archaic ways with phone lines and lanier stations. There was never enough work on my huge account. Never work on my secondary or third accounts either. Tried the on-line accounts, and no work there either.
When I did get a few reports, the line count was terrible on Bayscribe and the spellchecker sucked!
I gave it a couple of weeks, was off QA the first 5 reports; however, I knew in the first day or two, this was not going to work out. But, I gave it a chance and it was not a good experience.
I could not stand all the no so positive e-mails daily either.
This was just my experience. Not a good fit for me!
My experience was not good...sm
I agree with the OP that most companies have good and bad points. I enjoyed most of the people I worked with/for at KS during the 9 months I was there. But when the work on my account slowed down I then started getting one backup account after another where the work would last only briefly. I was trained on 4 different platforms while there. There was some dishonest communication, and while the intentions may have been good, intentions don't cut it when a person has bills to pay. Once it became clear that they were not being up front with me about workload/accounts, I chose to leave, and I wouldn't go back. I have since dealt with 3 other companies, all of whom were more straightforward with me (even when the work ran low) than KS was. Just my 2 cents. Wishing you the best of luck.
Good experience sm
I did some IC work on a Urology account about 3 to 4 years ago. Dictators were good. Pay was on time. Good communication.
Overall good experience
The platform I am on is good to very good with regard to audio.
my experience has been good
I've been there less than 6 months. Before working for them, I'd held only one job. On that job there was no platform - we used Word/WP. This was a local group of doctors. Since I have no experience with any other platform than Inscribe, I have no comparisons. I don't find it slow, though.
As well, I have a very competent and courteous account manager. She is polite, as friendly as an AM should be, and never rude or contradicting.
Good for Keystrokes
I am disabled and am so grateful for companies that are sensitive. MQ was not (what a surprise). What platform does Keystrokes use?
It's a good place for experience, IMO
But not for $$ or benefits. They do hire a lot of newbies and they don't hassle you if you haven't reached your goals (unlike other companies I have read about).
However, I do think it is somewhat of a sink or swim situation. Not a lot of handholding here, if that's what you need. I don't even know if they do any clinics. I have all acute care, almost all ESL, and lots of ops. I personally don't find the audio on my accounts to be bad; it's usually the dictators and background noise that are bad. By comparison, I did 3 months for MQ simultaneously, and while the dictators were better, the audio was crap and you couldn't use your own wav player. I was doing stinky derm and ENT clinics - yuk - and when they finally put me on acute care, I never got the same dictator twice.
SS has started to provide a breakdown by job of line counts, which is a good thing. Constant changes in supervisory/management personnel. In summary, if you can do without the $$ and benefits and can jump in with both feet, SS is a good place to get experience.
Rapidtranscript..did not have good experience with them
lack of communication and support, I quit the first day!
Does experience make a good MT?
I am so confused right now. I am a newbie trying to get a foot in the door. I finally was accepted in a mentor program for a national. In the mentor program you must reach 516 with 98% accuracy before you are allowed to become full time. I am unable to make the line count because there is never enough work. I am happy for this opportunity, but I feel because there is never enough work, I will never make the line count. I have been offered a full time position to do operative reports and discharge summaries. I am doubting my abilities and do not know if I can do the operative notes. Should I go for the full time position or do I need experience before I am a good MT? How do you know you are good enough to take on a job doing operative notes. I want to go for it because the mentor program never have enough work to meet my goals, but what if I am not good enough yet? helpful advise is appreciated. Thanks
I had a good experience with Transcend
I had to leave for personal reasons. I can say though the training was adequate. The people were very nice and communicative. The pay was not bad at all and actually better than most companies. Unfortunately I am not allowed to discuss what the pay was because it is not allowed to be discussed. I would say so go for it. The recruiter was really nice and answered all of my questions. If she did not know the answer, she got it fairly quickly. I dont' have a bad thing to say. They do pay on time. 
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