I heard same, which is shame, since they have some good

• The outsource ax has fallen! - mcMcFingers
  • Good benefits at Webmedx - sm - HappyWebX2
  • Avoid MQ and Spheris - mom2huskies
    • I agree with mom2huskies - Blackswan
  • Axolotl is a wonderful company but not sure if hiring. SM - Axolotl2
  • First, I'm so sorry for your loss! - gershwin-girl
  • I worked at Diskriter for 6 weeks, constantly - ran out of work, (NM)
    • Diskriter - bspen
    • I heard same, which is shame, since they have some good - accounts.
  • Keystrokes has good FTE benefits - ...or so I've heard (SM)
    • keystrokes - fla gal

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for putting the MDI/Transcend people down!!!   When the offshoring, mergers, sales, etc.  knocks on YOUR door, as it surely will in time, will you still be so self-centered?  I am glad the moderator is allowing them time to discuss their plight and I am reading every post and thinking what I can do to help.  I am only one little person but I'm speaking loudly about the MT industry to anyone and everyone who might be able to help.  I spoke this morning with a person who knows an MT who works for one of the local  hospitals that has their MTs working from home.  This person told me they are ultraflexible and the MT she knows takes time off to go for a massage.  I left my number with our mutual friend and asked her to have her call me, I would  like to find out how they have made this work.  Sure sounds like going for a massage beats sitting around waiting for work from some MTSO and imagine the flexibility allowing her to do that!  I also spoke with an MT who has worked for one of the BIG MTSOs for over a dozen years.  She is not willing to trust another MTSO so she went part-time with the BIG one and took a full-time job waitressing where she says she  makes much more money.   She is so far behind she is in fear of having to file for bankruptcy!   Now THAT is pathetic.  If she can't make a living in MT anymore it is doubtful anyone can under the current working conditions.  I know nothing about MDI or Transcend but those aren't the only MTs who are suffering for lack of work and it seems more are in the boat every day. 

Please have patience with these, your brothers and sisters.  You may think this can never happen to you but I assure you it CAN and more than likely WILL sooner or later.

So if you have a question you'd like to ask, fire away,  I'll answer if I know the answer.

I just noticed on Spheris's new CS platform on one of my backup accounts (one that happens to also be offshored to India), that not only is a patient's SSN available, birth date, but also the home address and personal phone number.  I've never understood why a SSN has always been available, since it is never used to identify a patient, but now all the other personal info is available on this particular account; however, is not available on my primary account (which interestingly is not offshored).  I am absolutely appalled that Spheris has made available all this private information, and none of it is required to identify a patient in order to transcribe a report, as the patient is only identified by name and/or account numbers.  It scares me that a patient's complete identity is available to any disreputable person with access and willing to profit from this info. 

anything about MDI but they have been mentioned a lot lately so lots in the archives.  KS doesn't pay OT, not legal, but they don't pay.  Company extremely disorganized.  Lots of accounts are C-phone accounts so you need ULD, though they do have some accounts that use foot pedal.  Lots of accounts are Meditech, which is really crappy and hard to make lines.   They start everyone at 8 cpl and say in so many days  you will have a review and may make 0.05 cpl more, but don't hold your breath.  I was told I don't know how many times that I would get an increase, never did.  I hated Webmedx, cried nearly every day I worked there.  They have fixed some of the issues so things are probably better, but there are accounts that frequently run out of work and you may need several accounts to make your lines.  Each account has their own account specifics, which can be  a major PITA if you aren't one of those people who transition back and forth easily. 

KS supposedly got new insurance that is more reasonable, I left before that happened so don't know much about it, but it was VERY expensive before.   I think Webmedx has his premiums too, at least if you need coverage for more than yourself.  I don't know about the other 2 companies.

Sorry I didn't rate, but not something you can really do unless you have worked for all 4. 

I have 2 friends who work at TNI.  They have been there a long time and are happy. 

I think it depends on who your supervisor is.

I don't think I will take the job, but do you know if they even hire ICs?  Just so I know!  TXs

I have also heard great things about this company, only recently have I heard bad things.  If they post on this message board they supposedly do not offshore work. The moderator would definitely have something to say about that, don't you think?

Does that make sense to you?

I have lots of work.  What kind of account were you on?  The platform I am on is great and the sound quality is the best I have ever worked on.  When it did start to get slow for me, they gave me another account and then told me I could have another on top of those 2 if I  needed it.

Funny how things can be so different for people.

very well respected. I worked there for a little more than a year and saw things happen that I did not agree with (training in Trinidad, etc..).

I never really had a problem with management. My first manager was promoted (she was great). The lady who replaced her...I think she bit off more than she could chew and realized that the position was too much for her. Then my team finally got a new manager and she was nice as well.

To me, the pay scale was not hard to figure out. It was based on lines per hour, QA score and how much work you sent through to QA. It was, unfortunately, on the low side. The account I was on was very good, so I didn't have a problem meeting my line count. I have heard that the recruiter they have now (who is not the recruiter that hired me) couldn't explain how the pay scale worked.

All in all I felt they were a decent company. The Trinidad thing made quite a few people nervous and unsettled. I was one that was uncomfortable with it. I thought the grass would be greener on the other side, but it wasn't. Honestly, I would go back if offered. I miss the flexible scheduling and the account I was on.

And you are NOT a class act.  You are dishonest.  That unemployment money comes out of my pocket (government = taxes).  It's not money from Keystrokes.  You were working; therefore, you don't deserve unemployment.  (Duh!)  I don't care if you got the account from hell.  Too bad.  Life's not fair.  Move on and work for your money.  

I'm do a different platform/client, but I also hired in this summer, and went through a rough time at first.  I talked to my supe, and after changing my schedule a bit and taking on two secondaries, things have become much better, and there's actually been OT on my accounts for the last few weeks.

Check the backlogs on the community page.  Some accounts regularly have OT approved (its in the little box at the top left, who's approved for OT and for how long).  Maybe you can get trained on some of those.  Are you willing to change your schedule at all?  My accounts consistently have certain heavier days than others, and before I was off during the heavy days.  My supe asked me to shift my schedule and it has made a very positive difference.