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I have worked for a company that is SO picky and you have to do so much demographic work

Posted By: I agree. on 2006-04-07
In Reply to: Why would you stay with a company - if you can't make your bills. Isn't the

before you ever get to the report. Then you have to switch screens, take out an underscore in 2 places, change the worktype in 3 places if the doc doesn't put it in right, IM someone to look up the name for letters (which is about half my worktype), change screens again to get the billing number, paste it in, and THEN you can start the report. Ahhhhhhh!

All for 1 cent more per line than the reports I do for another place that all I have to do is enter a MRN and I'm there, in the report, and no medications, no demographics. Now one of these days I am going to be brave and just switch altogether to this company.


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What is so picky about them? I don't think wanting accuracy is picky...
It is professional...
Not when you have so many accounts and no work. How do you like the picky nothing stuff they deduct
off for the 98% QA. I have never seen such BS in my life. It makes absolutely no sense at all. Has no bearing on what an MT can or cannot do. It is all designed to get rid of more QA people and to make sure no one makes the bonus. No doubt about that. Has anyone tried to discuss this with them or is that impossible.
Years ago posts said they were extremely picky & hard to work for. Haven't
s
I work for them and worked for another company...sm
before them starting with them and was able to start with them at a later date (about a month after being contacted by them). It takes about a week or 2 to get the equipment so that you can set it up for the appointment for technical setup/support and training anyway. I've been with them now for 10 months and absolutely love it. If they contacted you for employment, then you definitely did pass their test. Good luck and welcome aboard!
When I worked inhouse, we used Chartscript, now that I work from home for a different company, we

use Docuscribe.  In my experience, my line counts were much higher with Chartscript, but I think any program can be told to count lines a certain way, such as weighted lines with Chartscript for difficult dictators, which made your line count higher. 


MedWrite Transcription... anyone work/worked for this company can give me any info?

A company is ONLY supposed to verify that someone worked there, what dates they worked, whether PT o
and last date worked. It opens everyone up to a lawsuit if more is given, so most companies are told by their attorneys and business advisors to verify only.

No one has a right to a reference, only verification of employment.
they don't want a certain demographic
Having worked there for 3 years, I believe there's a strategy in place to weed out older MT's or people like us who have 20+ years, who expect to be paid well. They were constantly looking for ways to lower my pay or so it seemed, like account switching. I was making around $4 less an hour by the time I wised up and left. I think they prefer newbies and people with very low expectations.
demographic look up
I wholeheartedly agreed that the demographic look up stuff is very time consuming and we don't get paid for that. That is something the powers that be don't understand.
demographic fill-ins
Top-of-the-line platforms will fill in demogrpahic screen automatically (if docs enter right numbers in the first place), and it's wonderful.  Other platforms will fill in partially, and on the ancient and/or practically obsolete ones, the MT has to fill in everything.   Also, most of us don't get paid to fill out our production sheets, etc., either.  When I worked in-house at 2 hospitals, we did get credit for time away from keyboard, like answering phone, filling in time cards, in-service education, etc.; they had a formula for it and it was pretty fair compensation.  Buth, that was then . . .
100% QA is because of demographic issues on the (sm)
client's end that they are trying to sort out. Not because of MT quality issues.
What companies pay for demographic screen?
I am not aware of any, but have not worked for more than a few. Just curious.
If no demographic lookup, no formatting - sm
You can make decent money. Maybe 20 bucks an hour. But that is if you don't do any demographic lookup and no formatting. So the report would like like this:

SUBJECTIVE: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxOBJECTIVE:xxxxxxxxxxxxxxxxxxxxxxxASSESSMENT:xxxxxxxxxxxxxxxxxxxxxxxxxxxPLAN:xxxxxxxxxxxxxxxxxxxxxxxxxx
SIGNED: DR. PERFECT DICTATOR
Add attending name on demographic page. Not gray
z
GRATIS...REQUIRED DEMOGRAPHIC DUTIES...SM

 In addition to their dictations from h---, how do you like working for NOTHING with all their crappy look-ups, MD name researches, demographic work done by MTs for nothing....it's part of the job, they say.  Why don't the clients hire their own clerks for that garbage and pay them?  But I'm sure the company gets paid for this unpaid work required of MTs...else the client wouldn't be so fussy about it if they got it for nothing.  How do you like the QA feedback?  Can't decipher the corrections??? Probably neither can the QA.    


Very picky

She didn't know what she wanted, would gripe about everything under the sun, and would send 20 emails a day asking the status of work that wasn't due until the next day.  They were usually in all caps in a screaming tone. 


Pay was .06 per actual line which was ok I guess, but definitely not worth the hassle of her constant emails and nitpicking.  Hope this helps you some.


Maybe I am just too picky...
I see Cbay in Annapolois (their spelling not mine) is advertising and one of the things they want is nero-ophthalmology.  What's that?  Hmmm.. .
Picky, picky
I have transcribed and done QA for Medquist for 20 years.  I went part-time with Transolutions for a little extra cash and it was the most frustrating experience I have ever had.  As stated previously, you receive about 9 binders of stuff to read through. The apex system was okay, but way too much to do on the patient information page.  You have to copy every physician mentioned in the report plus fill in many fields on the ADT taking away tons of time actually transcribing.  QA is absolutely ridiculous.  In the short period of time I worked for them the issue was grammar, mainly commas.  They take off for everything, reducing your accuracy percentage way down, I am talking in the 70s just because of punctuation errors.  I was astonished with my paychecks which never got any better.  I think they are also on line counts with no spaces included as it took forever to get anywhere.  I hated it and would never recommend Transolutions to anyone. 
what do you mean by picky?

I didn't think they tested, just on QA for 2 weeks.


I wasn't productive on MeriT. Too much time spent entering demographic information...

There is no roster to pull patient names from, so you have to type what the docs say, and those ER docs speak at lightening speed.  I spent more time trying to get the patient name right than I did typing the report.  I really, really hated that.


If you're with someone that doesn't count the demographic info or headers or footers, line cou
s
Yes, exactly. The picky nothing stuff
I have been reviewed now for 5 months; been in the "Exceeds Standards" percentage; and that is ridiculous anyway, 98-100%, etc.

I have been an MT for 25 years. Why am I being graded. We obviously do not know what we are doing. I thought I finished grade school along time ago.
Yes, picky and wrong about their QA. nm

If you're asking if QA at DSG is picky... (sm)
Yes, they are, because we have high standards and like to keep our accounts happy. If you're asking how hard it is to actually do QA on QASAR, I have no idea. I am an MT with DSG. I hope this answers your question from an MT point of view.
not picky about punching in right when you are scheduled,
just so you get your work done.  Also, remember the time clock and punching in out keeps track of your lines per hour which the more lines per hour the more you are paid.  Its not bad at all!!!
2006 posts said QA is VERY picky here. Pay was 6-9 cpl. Under
s
AAMT standardization, not picky

I work from home for a hospital.  I have also worked for regionals/nationals, clinics, pathology, etc.  I work for a hospital that has the JCAHO accreditation which means that every department is compliant, not just clinical.  I'm proud of the work we do in my transcription department.  We have VR and it's rarely on because we have a top team of professional MTs.  We all make a minimum of $20 an hour and most of us make more because, yes, we get paid per line.  We are a 400-bed facility and only require a team of 16 transcriptions (about 50/50 FT and PT MTs).  I believe this is because we have standards that we know we can refer to if there is ever a question.  It also makes it so we don't have many questions.  We type it the AAMT way.  It creates a professional and consistent-looking document.  No room for anyone to question:  Doctor, MT, manager, or even the Q&A department. No one.  Period. 

 

AAMT integrates JCAHO standards, as well.  AAMT isn't some persnickety transcriptionist who wants to have a say in what we all type.  The effort is there in order to create a standardization in the work we do.  I still believe we do an important job, regardless of the jobs that are sent off-shore.  Until they're all gone, this is how I make my living and I want to try to be as professional as possible.  I'll bring AAMT guidelines to whatever job I hold and I doubt very much that my work will be called into question.  

 

JMHO

Thank you miss picky....jeesh!!!
//
I think what happens when companies want that little QA submission and are really picky is
that you tend to relisten to all your reports and end up making much less money because you become paranoid about the whole thing.  That is what is happening to me at the place I am working.  They are so picky to the point of being ridiculous.  AND, it is very stressful and not fun.
Nasty team leader, nit-picky QA, sm
mounds of account specifics and company instructions and I mean 7 binders each 3 inches thick , constant busy signals dialing in to get work, slow PC-company supplied, slow tech support, impossible to make line rate. Dock you big time for errors.
Yeah Mary picky pants.
Made yourself look a little foolish eh?
Following basic grammar is nit-picky? Maybe I misunderstood.

response to bounced checks and "too picky"

Please, do not let those untrue postings affect your decision to work for The MT Group.


This is Melanie (the one who posted the job for The MT Group).  The MT Group was started in 1996, and we have NEVER EVER EVER EVER bounced someone's check nor shorted the check.  We ask all of our ICs to turn in their line counts at the end of every pay period.  If they do not match what we have, I contact the IC so that we can compare.  Very rarely do I need to go that far.  When I put in our job post that we are honest and fair, I was being honest.  I was very discouraged to read that posting. 


As far as pickiness about spaces.  It is common knowledge that there should be two spaces after a period, and yes, we do expect that.  I can't help but think that the person who posted that reply just had a big problem with using two spaces.


And moodiness??  Who was moody?  The transcriptionist?


 


I left, too. Incredibly picky account rules. No $$.
x
Best company I have ever worked for, and I have worked for a lot!
I can't believe some of the things these people say here, and have to wonder if it just the same person or two bashing. I have been at MDI for four years and I do not have a low workload and I get treated very, very well.
how do we work it? Easy answer - work for another company. That happened with the company
I was working for. I would wake up at 4 a.m. AND ON THE WEEKENDS TOO because they needed "coverage" supposedly and I would sit until 9:30 or noon without any work. Sorry, but my rent of $1450/month could not be paid with only $57/day. So I got another job and when I got the equipment and everything, then I quit for the other employer.
I think it is. He worked for my company
and this is the name he went by.  Might not be his birth name, but isn't just an internet moniker.
How do you know? Have you worked there? Maybe the company

just expects their MTs to do their job. Ever think of that?


I ask because I have worked for the same company

for 15+ years, and I don't like the way they are conducting their business right now.  So, I ask.  I think, like everything, you can take it with a grain of salt, BUT when you see a consistent complaint, then there is cause for alarm. 


I also want to know if a company pays fairly, keeps their word with regard to what is offered, if they have a high number of ESL doctors on their accounts, what type of transcription platform they use and is it easy to learn, and how quickly and accurately QA answers questions. 


Those are not things that can be observed from an ad for employment and instead come from the people who work for a company or have worked for a company. 


 


If this is the only company you have worked for then you don't know

there is any better out there.   I don't mean this to be ugly, but if you only have one year of experience you aren't qualified to be an editor, I don't care how good of an MT you are.  It just isn't enough experience and speaks tons for the quality of work that is produced.   Since I was also in QA I know the kind of work that is produced.   I've been in the business nearly 20 years and I'm still learning.  


I was actually offered a management position with SS after working for them for only 4 days, so obviously I'm good at what I do and they had no complaints with me.    Everything I said is/was true.


They were the best company I ever worked for (sm)
I left because I needed benefits of an employee position. However, they were the nicest QA. They left you alone. They didn't have the nonsense I've dealt with at Webmedx. I would have loved to have stayed with them if I could have afforded to. If you get your benefits from someplace else, they're really worth it.

What others are saying about having a hard time getting hired on is absolutely true, however. They don't have a dedicated recruiter, but instead have an owner who is wearing many hats including that of recruiter. I had to message her several times, call multiple times, and really pursue it to get hired on. I was persistent, and later I was glad that I had been.

I haven't been with them for many months now. They were a bit behind with technology, but not the worst. Being able to work whenever you want is definitely a huge plus.

I would highly recommend them still. Just know you've got to be persistent to the extreme to ever get past the resume/interview/email stage.
Anyone who has worked for more than one company can
tell you that every one of them - the good ones and the bad ones - have slow periods. Hence the concept of backup accounts. My backup account is actually p.r.n. with another company, and it works perfectly for me.
With every company I have worked for
you most certainly need the speed of DSL or cable to be able to do the work. I have DSL and mine still goes slow sometimes. There is no way it would work with simple dial up.

It's not the companies' fault that you do not have access to DSL or cable. I know some companies do not allow satellite, but there are many others that do so I would seriously look into that.


I worked for a company that had both

union electricians and pipefitters.  I did the payroll so I know what dues were.  Their dues way back then were steep.  If the union called for a strike the union did pay them for a certain amount of weeks, but not at full salary and if the strike went longer they were SOL. 


I know many people in unions who don't want to be in them, but due to their occupation have no choice.  In theory unions are a good thing, in reality not so much.  


If an organization like the former AAMT would have fought for us that would have made a difference.  Where does all the money go they get in dues each year?  It doesn't benefit me in any way, shape, or form.  They should us out.


I never worked for company, so was not SM
my bad experience. This person is a recruiter for Webmedx. She used to be recruiter for Spheris and she lies. I have never worked for Webmedx.
I have never worked for a company that
started one out on easy dictators. They have limited work-type, but not the dictators. They have given samples of any hard ones. If you are getting that many ESLs, then that is what they are getting also. Can't learn them if you don't actually do them.
I worked for a company
for eight years that finally decided to outsource to India, and when they did they decided to cut all their American transcriptionists pay to 5 cents per line.

5 CENTS PER LINE???? Shoot, I didn't even start at that fresh out of school. It's just ridiculous. The more ridiculous part is that some people actually stayed.
Who said I worked for that company?
Never did, imagination working overtime.
I worked for a company....
for 8 years and NEVER got a raise!  I even asked once and was told We don't give raises, you have to raise your production to get paid more.  Okay, so after 8 years on one job I am quite certain I've figured out all of the nooks and crannies, not gonna find a quicker way to type and I type fast already, so basically I NEVER get a raise!  I have heard of other companies that never get raises either, so just be thankful you got one:)
KS has been the best company I have worked for sm
thus far! The people there are great and sure there are slow times! Learn a different account. There is always a learning curve on any account one may get, hang in there!
Worked for company that was sold
I worked for a US company that was sold to an Indian company.  It was truly a nightmare.  No one had any kind of plan as to what was going to happen, there were management changes weekly, and in the end, nearly ever US MT was laid off or fired and nearly all of the work was sent to India.  Right after the company was sold, paychecks bounced, utilities in our building were shut off for nonpayment, expenses were not reimbursed, and even health insurance premiums were not paid and many people had no healthcare coverage for nearly a month.