I had the opposite response.
Posted By: nm on 2009-08-28
In Reply to: FOR MDI MTs on the fence - sm - ExTranscender
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In response to "just the opposite....."
Well, HATS OFF to that MT who got that account! About time someone gave up and stood up to do something for herself to survive this mess.
Quote: ...cannot even get 0.13 per line and most clients want 0.12. Rediculous!
Honey, I'm an MT and I am salivating. From annuals in or around the 70Ks, to living out my savings, I am now on the credit cards because the services are in a tizzy. Got Valium?
Obviously, because the way things are for you services, we MTs feel the need for protection in working for same, regarding overall integrity and how that damages us.
The workers did not ruin it for the companies; we did not make it so damn competative out there. That one is between all you organizers and the VR creators. The only thing we are guilty of is doing good job that made you shine when this profession was, in fact, a profession.
Yet, you people (aside from a select few these days) ARE ruining it for us, rendering it useless to continue without ethical boundaries in your attempts to keep the company afloat.
Well, and I'm so, so sorry, but the MTs ARE this business with an -ist.
So, I guess it has finally some to this: Unionize - or pair up and organize. Reclaim self-respect, self-worth by getting hired on for say, 11 cpl, even. It only takes ONE facility for me, just one.
I do just the opposite
I live alone. I brush my teeth, may or may not get out of my PJs, comb my hair maybe once a week. I am totally pathetic. But...I love it!
Just the opposite for me. The first
2 weeks I had 80% ESLs and a lot of bad sound quality, and since then I've had days like that interspersed with easy days. But I've built up my normals so even the ESLs are fine for me now. The only reports I hate are the long ones with the long pauses that put me to sleep, and some long cardiac cath reports by a slurrer.
just the opposite
I'm drowning! Are you acute care or clinic?
opposite for me
i left MQ, interviewed with KS and decided to go with MDI instead, and for me, am so happy i did. there's a good fit for everyone i guess!!
Or...they think the opposite
...they will say, Oh, so you do data entry. lol I could probably earn more money doing 'data entry'.
No, it has been just the opposite. They've been
I just have a hard time with their platform and the account that I'm on is very difficult. They don't harrass me at all about not meeting the quota. I'm just worried about it myself because I need the benefits and I'm not sure if it's just me or if the other people below were having the same problem.
and I had just the opposite experience with him.
x
Actually the opposite is more true
You wrote: The problem is that they (MTs) seem nice and normal when being hired and then their true self shines through within days or weeks.
My experience is the opposite with Mom and Pop MTSOs: They tend to be overworked - or - they don't want to be bothered with actually running a business properly.
Ask for clarification, or point out an error and some of these nice and normal sounding MTSOs turn snarky, defensive, and dismissive. Or as in the case of this company, they alternate that with totally ignoring you.
You are correct - there are MTs from h___ however, it's clear from reading the trend of complaints on this board that people aren't looking for extraordinary treatment - just general respect. Like being paid on time. Disclose up front if you tie payment to payment by your client! Like being properly trained. Like answering questions promptly and politely, and taking responsibility for when the MTSO is at fault.
R-E-S-P-E-C-T! find out what it means to me. Hey! giveit2megiveit2me. uh huh!
RUN IN THE OPPOSITE DIRECTION!
nm
I am soooo the opposite
If I were making this posting, I would be asking if anybody knew who made a 'clicky' keyboard, because to my ear, they're all too quiet. I need to be able to 'hear' what my fingers are doing, which may make sense to some of the people on here. I don't know if it's some kind of subconscious thing or what, like instantaneous letter counting or something, but I can almost 'hear' a typo and God only knows what I would be typing if I didn't get that immediate feedback. I just turn up my volume and, if it's really tough, type really gently through the bad section (and hopefully it's just a sentence or so).
I am soooo the opposite
If I were making this posting, I would be asking if anybody knew who made a 'clicky' keyboard, because to my ear, they're all too quiet. I need to be able to 'hear' what my fingers are doing, which may make sense to some of the people on here. I don't know if it's some kind of subconscious thing or what, like instantaneous letter counting or something, but I can almost 'hear' a typo and God only knows what I would be typing if I didn't get that immediate feedback. I just turn up my volume and, if it's really tough, type really gently through the bad section (and hopefully it's just a sentence or so).
But in answer to your question, it seems to me that a lot of the black Microsoft keyboards are pretty darn quiet, both the straight and ergonomic ones.
Actually I think the opposite happened from the "attacks"
I hope they compare apples to apples and not apples to oranges.
Too funny! I hear just the opposite.sm
I still speak to the records director at the hospital I used to work at. A certain unmentionable company lost a several million dollar account with them when it was discovered they were outsourcing work to Indians. Another large practice has several lawsuits pending from US QA editors Americanizing dictation done by Indians. I've seen the work and it is atrocious.
Looking from the opposite side of the fence
Remember QA person, you are getting paid by the HOUR to research blanks, MTs do not, they work on PRODUCTIVITY. Now, I don't leave any blanks because I have personal pride, but when can't understand it and I spend 5 minutes on ONE WORD I figure my job is done. You QA people can research it from there, because the last I knew no one works for FREE, or maybe you would like to? I can't buy groceries or pay the bills with all that free gratis work the company and you QA hourly folks would WISH I did.
I found just the opposite is true (sm)
With most companies (outside of medical transcription), being an IC means that you work when you want, for as long as you want, with no set schedule. In medical transcription, these companies use IC status to get around having to pay benefits and deduct taxes, and they STILL require you to work a set schedule, even as an IC. I can't speak for all transcription companies, but that has been my experience. They want you to be classified as an IC, so they don't have to do taxes and pay benefits, but they still want to treat you like an employee.
completely opposite experience here sm
I've received direct deposit, a day before the official pay day of Friday for each and every check, including my first one (which is extremely rare in my experience).
I have plenty of work available on my account, but I have been trained on 2 different accounts (1 on eScription, the other on ExTEXT). They've been very friendly and helpful the few times I've had to call them. The rest of the time, they leave you alone. As long as you work your shift and meet productivity requirements, they seem pretty hands off.
It's like any place, I'm sure, what works for some doesn't work for others. Each person has different needs/requirements.
Sorry you had trouble. Hope you found a better place for you.
I have the opposite experience.. I have a lot of communication
I don't feel like a number there, I really feel like a part of the family.
Sometimes you can get completely opposite opinions from
MTs, not just a disgruntled MT versus owner/recruiter/supervisor.
Unfortunately a lot of companies play favorites, even though they may say it cannot or is not being done. The MT who gets the short end of the stick is going to, rightfully, complain about bad situations and bad line counts, hard work, etc. The ones who are spoonfed by their supervisors - get the jobs with all the normals, get the accounts with easy line counts and easy dictators, are going to think it is wonderful.
I have been watching the boards for a long time. I remember 1 company that was touted as being the best in the world (located in Florida and is almost a bad word now), sent flowers to every new employee, etc., but gave the new people all the rotten work to do. Same happens with a lot of other companies, and if work is low, the favorites are allowed to continue to work and the others have to try to make up the time as best they can.
A lot of companies have different platforms to work on, some easy, some not so great. Line counting may be different on different accounts. There are a lot of reasons for the discrepancies in posts.
It;s the exact opposite where I work
We are flooded with work and are being asked to work extra.
I get charged the opposite - i have to pay $5 per check for DD. nm
@
Quite the opposite. I have found mostly positives. sm
I started 4 months ago and so far, so good. When I was doing research, it seemed that all the negative posts were from the same 2 or 3 people, one in particular that harps on no raises and no OT pay. Everyone I have talked to at KS and other MT's that I know at KS all say the opposite is true; they do give raises and do not expect you to work OT. When the do ask you to, they often say holiday pay, which means 1-1/2 times your regular rate, just like OT pay. I did get my raise at 90 days, as promised. I do have the work I need to get the lines I need to make the checks that I need, so I am happy. The training was excellent, and the QA feedback helpful not spiteful.
I have the exact opposite experience
I did have to tell them approximately when I would be working (mornings, afternoons, etc.) so they know who is on when stats come through. I did not have to give them an exact schedule that I am required to stick to.
They do require Messenger, but I have only be IM'd once in the 6 months I have worked for them and that was for request to do a STAT report. I don't feel I am monitored.
I have missed several days of work and been a no show due to my kid being sick, but it has never been an issue. They have never even mentioned the days I have missed.
I guess the lack of work may be an account thing. My account has only ran out of work 2 days out of the 6 months I have worked on it. I have plenty of work and only work on 1 account for them, but I could easily get a secondary if needed as I have received several emails announcing openings on otherr accounts.
I do agree that the Iscriptor can be slow, but it is comparable to other platforms I have worked on. I like it better than Inscribe and Extext. Just personal preference I guess.
I have worked with many companies and Advanced is one of the better ones in my opinion. I feel I am left alone to do my work, but when I need help, someone is only an IM away and is always ready to help.
Just goes to show how people can have completely different experiences with the same company.
I had the exact opposite experience!
I was recently contacted by a SoftScript recruiter as a result of my resume posted on this site. She informed me that I seemed perfectly suited for an acute care (Big 4) position, even though my resume makes it clear that my experience and interest lies in clinical transcription and editing, not acute care!
This is just the opposite for me..plenty on weekends. (nm)
Just the opposite. The rates we charge have gone down too because of offshore sm
and several other reasons, including MTs that go in and get accounts for the amount that they are paid by a company. I had a potential customer decide against us at the last minute because a new Transcriptionist offered to do their work for 0.08 per line. They said that they could work with her being new.
I also see times where newer companies willl go in and underbid everyone just to get their foot in the door. Then other doctors or clinics or hospitals that are looking call around to their friends at other offices and find out that they got that low rate and no way are they going to pay 0.14 per line.
When I started 16 years ago with my own accounts, I charged .18 per line. Now I cannot even get 0.13. Most want 0.12 or under. Ridiculous!
I do NOT feel that I am treated disrespectfully! Quite the opposite, really. sm
ALL of the support people I have dealt with have been extremely polite and helpful. I hear please and thank you all of the time. You do not get that too much anywhere nowadays, it seems.
Granted, I would have been happy if I had been like the one poster and had been paid this Saturday, which is what the original post was abuot, it seems, but I always know that I WILL be paid. It is not like some of these MTSOs I read about who write bad checks, give excuses about paying late, cheat you on your pay, etc. They are very honest people and I never worry about that end. In fact, they have shown me kindness in the past where others would not have cared at all.
There are problems with all companies, and this company is not perfect, but then again I have not found any company that IS perfect. Admittedly, when I was first told that the company was in India, I was a bit taken aback as I had always viewed them as the enemy. However, all of the transcription is done in the US, and the work is sent to India to be pasted into the GEMMS platform. How it works out to be cost effective for them I do not know, but anything that saves me having to type directly into that nasty platform (GEMMS) is a blessing. I now have a couple of other jobs, but that is only because I wanted to be an employee with benefits.
I feel bad that this whole thing has turned into a bashing of the company and especially Tonya. It is true that she has gotten busy, but I always know that I can email her or call her and she will get back with me. There are times that the work dried up for me and I was not happy, especially when I saw ads for more MTs, but I also blame myself for not talking to the right people about it. Most issues can be worked out if you just deal directly with the people who can help you and not just come anonymously on a message board and complain. In fact, I wrote to Tonya about the paycheck issue, and she confirmed for me that they had my invoice and the funds had been issued, so that was that.
Bottom line, the pay is decent, the work is easy, and the people are great. People could find far worse places to work.
I apologize for the long post, but when I saw that post, it really annoyed me. Thanks for letting me vent.
Well, MY experience with unions is the exact opposite...
My dad was in a textile worker's union for 35 years. He had to go through a strike when he had 3 small kids. For six weeks, he received $20 a week and only two bags of groceries for the whole duration. He lost his job at 35 years from the plant closing. That is not to mention that his union wages had us always barely making it, and the union never once did a thing about the conditions they had to work in. He has struggled with a form of bladder cancer for 19 years from working in those conditions and the chemicals used there.
Ask the auto manufacturers what the union has done for them. Yes, the workers are making it fine laid off, but the companies are near death. Those companies feed our nation. We're 1000 miles from Detroit and our livelihood depends on those car companies staying up and running. My husband's company does not make a thing related to cars, but the company that OWNS his company does.
Bottom line is that if this industry has come to the point that we are discussing needing a union, then maybe we need to either get government intervention to standardize the industry, set regulations about ONLY US work for US medical records, and use only certified workers, OR we need to go back to college for our next career choice.
We are opposite, not as stressful for me and the money is fine
I make at least $20 or more per hour and that is ok with me, plus the fact that the ESLs that are on there (which there are many!) I am happy because it will get those a lot easier than I need to rack my brain for.
I experienced just the opposite..lost hospital job,
nm
i think the opposite, give the boot to those who are wasting everyone's time and just don't ge
the quality dropping also drops our pay for good MTs who care about quality.
sorry.....intro should have read i felt the opposite last year....until
nm
My experience exact opposite- Me willing work 6 days, regular sched, 100% QA last review- Company: N
Me: Ready, willing and able to work 6 days a week, regular schedule, 100% QA my last review, on all ESL's doctors.
Companies: No work. All ESL work. All the worst dictators. No work, did I mention that. Don't want to buy new software or any software to help the MT. Ridiculous formatting rules to decrease my line count. Low line count rate. No holiday pay. Have to work holidays.
Your post was way, way out of line. Maybe you work for a great company, SO tell us who it is.
I've tried 10 companies in 10 years, and they were all the same. Pick my brain and make me work hard, hard, hard for ? 150 lines an hour with ALL ESL, poor sound quality, and then don't really want to pay for the 150 lines, want to jiggle and wiggle it down to 120 or less with rules.
No one said KS was out of work or low on work. The opposite is true. sm
I have heard that every account is busy. My primary is and both my secondary accounts are looking for extra help.
Isn't MDI Florida part of Transcend now? Maybe the work is going to India. They are pretty open about that.
THANK YOU FOR YOUR RESPONSE
I'll stick with MQ too!
just got a response from BLS....
their MAXIMUM line rate is $.05 gross line...... so much for that.
In response to you.....
Actually I just had my husband come and read the these posts. He is laughing HIS ____ off!! We know how much we make. It still blows my mind some people actually think this is not possible. Maybe you would not be ROFLYBFAO if you actually got some initiative and pounded pavement to get an account like mine. :)
Did you ever get a response...sm
I have not heard anything back.
Thank you for your response...(sm)
What kind of platform do you type on? Is it strictly internet based or do you have to have C-phone, extra phone line or other equipment?
Thanks Again!
No Response From Them
I sent them a note and told them I was interested, but wanted to know what the company name was. Haven't heard back. Will certainly write this one off as mysterious.
You actually got a response?
It took them a month before I heard anything after I quit. Until then, however, I was still getting the emails and such. They will send you shipping labels for the equipment.
Response to Asking
As far as I can tell from the paperwork I received,
it didn't look like they did medical, just legal and general, but I could be wrong. Let me know if you decide to go ahead with them. I'd be interested in knowing how they are to work for.
Thank you very much for the response.
:-)
Thank you so much for your response
am very concerned about my future there. I have decided to leave, but am very nervous because I have no income to fall back on. I want to work for a company that is not so strict on scheduling, will let me type extra, and I need medical benefits. I have lots of experience. This is a tough one. I wish MQ would not have changed, I used to love it there.
response
You have no clue what my background in. I have years of acute care experience. I've also had my own accounts and had IC's work for me. HyperType's QA people had absolutely no problems with my work. The owner wanted me to stay. Tech support had no problems with me, and I basically had no problems with them. The problems with HyperType are solely due to how the company is run. And yes, I was one of their top producers. So, don't make assumptions that people are just full of sour grapes or pissed someone off. There were legitimate reasons why I left HyperType. I'm not going to state all the details here. I did state some positive facts about HyperType, by the way.
Not every company is a good fit for each MT. Explain why the majority of MTs working for HyperType choose to work such minimal lines per pay period. If HyperType was so wonderful, had so much work, if the platform was wonderful, if the work created such great line counts, everyone would be working tons of hours for them each week -- not so.
Thank you for response....LM....
.....Could you tell me how flexible they are when it comes to putting you on accounts? My absolute favorites are Radiology first and then Neurology second. These are the accounts I would want to do. I absolutely detest OPs and would not want to do these at all. Would they be able to put me on the account I want? Also, what is their pay rate?
I too have worked in the hospital setting and at-home with several different companies. I was happy with my first at-home company (Edix n.k.a. Spheris) until they sold the company and everything changed. Since leaving them I have been working (if that's what you can call it) with InfoPro as an IC. The work is never there ( example: I only made $6,000 last year). I won't get a paycheck this pay period because there hasn't been any work available. I absolutely cannot make it like this and desperately need to find another job. One that I know I will have the work available and also one that I know I will be typing what I like and not have to force myself to try to type what I don't like.
My only problem is that I don't have a DAC-126 or C-Phone.
Thank you again for your information and help, it is greatly appreciated.
My response is below.
x
No response??
Not sure who you are but perhaps you should contact them again. They recently had a posting on the MTJobs board.
Got my response.
It was in the form a a really stupid form letter. Anyway, I wrote back to them in case anyone needs or wants ideas on what to say:
I appreciate the form letter.
I will again restate that I do not affiliate myself with physicians, hospitals, clinics, transcriptionists/transcription companies or organizations that support offshoring American jobs in any way. I know where the industry trends are going. I have been under bid, laid off, fired and downsized due to offshore entities that promise work for as little as next to nothing. It is not right that we should be forced to compete with that, and the organization that says AMERICAN and MT in the title should be advocating for the American part and not going over to shake hands with those offshore who are going to end up taking the jobs away from here.
In Response
I've been watching the comments fly by on this board about my company in amusement. Everyone has the freedom of speech, but when it comes to calling the owner of Shapin Medical Transcription (me) names and implying that I give my clients less than perfect reports, I have to step in and say something.
No one knows how I run my company. We have 3 tiers of QA so reports go back to our clients perfect. It is in our contract with our clients that they don't pay for reports with errors and to date, after nearly 10 years, we have credited our clients less than $100 for errors.
We are not a large company, but we also are not small. We have nearly 150 very happy clients who refer new clients to us all of the time (of course they get a nice credit on their invoice when doing so, but that again is something you know nothing about, how to run a business.)
If you apply with us and don't like the pay offered, by all means turn us down. No one is forced into a position with us. The QA and MTs that do work with us are, for the most part, happy. They enjoy the work and no one is complaining about their paychecks.
We are hiring more QA people because we have a lot of new clients coming on board over the next few weeks, not because our QA people are leaving. Again, you make assumptions on something you know nothing about.
And yes, we do outsource, to India, to the Philippines and we have American MTs. Our overseas MTs don't complain about having to work, they don't ask for time off every other day, they don't have excuses for not turning in their work within TAT and several of them produce client ready work. Our offshore MTs pride themselves in their work and turn in the best quality they can, unlike a few of the American MTs we’ve had that turn in less than perfect work, don’t take direction and refuse to change bad habits, and ask for more work just to make more money.
I am asking the contractors that work for us to refrain from making any more comments, but since it is a free country they are free to do as they please.
I will NOT respond to any responses to my post. I do have a company to run, a family and a life and don’t have the time that a lot of you seem to have to live on this board.
Juliann Shapin
Owner/President
Shapin Medical Transcription, LLC
let's try this response again - sm
I keep trying to post a response, but for some reason it won't post.
I know a couple of people that have worked for the company - they were newbies. They said it was awful - low pay and LOTS of ESL doctors.
HOwever, I'm assuming that you are new to the industry, and this is a company that does hire newbies. So you might want to use this as a learning experience to get your feet wet. Or you may want to try a local hospital or clinic - I found that to be the absolute best experience around - because I had the help of other transcriptionists around me to ask and for feedback.
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