I guess this is Keystrokes week to be cut to pieces. nm

• I guess this is Keystrokes week to be cut to pieces. nm - sick of it
  • Not to worry.......sm - NYMT

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from someone asking if was me posting here tonight, so I came to look.   I agree with a lot that the poster has to say but I post my name when I post.  Anyone who knows me or of me knows this.  I do not have to post behind anonymous names nor do I. 

I do disagree with some of what this poster says though and will take a moment to tell her/him something:  You chose to run a service and knew or should have known what you were getting into.  If you are doing all that, you should either hire more people or hire different people.  The best move I ever made as a service owner was learning to delegate and hiring the right people including Human Resources, Accounting, Operations, QA, Recruiting and IS.  (The second best move I ever made was to stop letting the posts on the MTStars and others affect me).  Best advice I could give a service owner is to cough up the money for a good staff; it is worth it in the long wrong although hard in the short term.

While not everyone agrees with me or likes me or wants to work with Keystrokes, I do not feel a need to hide behind the anonymous nature of these boards and would rather have people know where I stand than wonder.

You would also know that I value our transcriptionists and know that as a company, Keystrokes constantly tries to improve.  If you know me at all or anything about Keystrokes, you would also know that our rates are going up not down and we do not undercut prices to beat our competitors. 

If anyone has anything to say to me directly, please use my email.  I do not visit here often anymore and do not plan on starting again as it gets a bit addicting :)

small companies but another service owner told me that she heard that Keystrokes sold to Transcend.  Is this true? 

I posted this down below but meant to post it as a new thread.  Before I apply with them, I would like to know as I left Transcend a few months ago and do NOT want to get back into that mess.

I was there for the promises and guess what Keystrokes is making good on those promises. 

I get vacation time, 401K, and even AFLAC.  My pay is great, always on time as well as accurate. 

I have my main account and have been given back up accounts for which I have been fully trained and am comfortable typing on.  I have great leads, great tech support and plenty of work.

Am I biased???  Yes I am biased.  I am grateful everyday that I was given the opportunity to work for Keystrokes and their team.  I am grateful that my company's owner is a fellow Transcriptionist that goes home at the end of the day and works like the rest of us so she knows what a hard job I have and I know that she is working to make things better for me because unlike other companies I have worked for she understands what it is I do.

Please accept my apologies that you were unhappy with Keystrokes and chose to move on before all of the promises came to fruition but don't begrudge those of us that stayed loyal and are now reaping the benefits of a GREAT COMPANY WITH GREAT BENEFITS, LOTS OF WORK AND THE KNOWLEDGE THAT THERE ARE MANY MORE GREAT THINGS TO COME!

I just want to say Thank you Lee, Jeff, Becky, Karyn, Martha, Annette, Paul and everybody else in the office for all that you do.

Since no responses, I guess I am the only MT who works for a national that charges for templates but doesn't tell you upfront or put it in a contract....oh well....time for another company!!!