I find that the large MTSOs are notorious for not getting back with
Posted By: My experience on 2006-02-20
In Reply to: Not normal - trish
you. The smaller ones seem to try and give you a little better care. I personally feel that the kind of treatment you receive from a service from the time you send in a resume tells you the kind of company they are and how you will be treated down the road, so if you have not heard back, they probably are doing you a favor. If you feel your resume or app might have been lost in the shuffle then I would give them a call and try and speak to someone. If they do not call you back or you still do not hear from them, I would just thank your lucky stars you found out now.
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Seems like this is SOP for all the MTSOs. TT and MQ are both notorious
It is time to for us to complaining on these boards and figure out a unified way to complain to labor boards and lawyers, and get some laws changed.
The MTSOs wonder why they cannot find anyone to stay (sm)
with their company when they keep over-hiring and make people go out and have to get another job. I just don't understand it. But MDI has been doing this for years. It is not a new practice for them.
The the MTSOs sit there and complain because they cannot keep good, reliable transcriptionists and we end up getting the bad reputation for it. They are creating this cycle and it is all backfiring on us. Either we cannot pay our bills, or we become job jumpers.
Exactly! MTSOs need to get a back bone
You need to stand up to the hospitals and tell them that you will provide quality work at such and such a line. Do not settle for peanuts just to land the account. This is what has gotten us all (MTs and MTSOs) to the point we are today.
Stop selling out to the highest bidder. State that your work is worthy of 15 cents a line (or whatever you charge) and then PROVE it! Make sure the quality is there and that they are getting what they pay for.
If quality sucks and the Indians will do it for 5 cents a line, then they'll just keep going for the cheapest services, not the best.
The key is to bring American quality back to this business. Show them that yeah, the Indians will do it cheaper, but do you trust their quality? and if you have to have MTs or QA to clean up their work, how much money are you really making all the while spreading your bad quality products?
Demand quality work and demand to be paid a fair sum for it.
We have to unite and fight back before other MTSOs
In my non-attorney opinion (I am NOT and never have been an attorney or paralegal and I am NOT giving legal advice) and knowing that Transtech will be reading this, I, for one, will give you any support you need. Their case is not worth your time, but you are stuck with it. Since I know that some attorneys can nickel and dime a client to death, here are some things you might want to have with you when you visit your attorney. (I realize you may already be in the process of compiling this information and I do not mean to be presumptuous, I just want to help. I know when my brain is processing a million things, I sometimes forget some basic ones and am thankful when someone reminds me. Please take this as an offer of help.)
1. Copies of ALL your posts from May of 2009 to July 29, 2009.
2. Copies of all the posts for the other five user names alleged by TransTech from May of 2009 to July 9, 2009, especially the one they referenced about the “CEO.” You may have to contact MTStars to see if you can get them to confirm that your e-mail is not connected to those posts.
3. Copies of all the POSITIVE posts about working at TransTech.
With regard to TransTech’s statement: “These defamatory posts have affected TransTech’s reputation in the industry and have damaged it financially as well as by causing prospective employees not to pursue job opportunities with TransTech.”
1. Print out as many negative posts about other MTSOs (MQ, Webmedx, Spheris, Focus), especially if there are any from the other five user names that they allege in the lawsuit.
2. See if maybe MTStars would allow you to run a petition to disprove TransTech’s statement “…by causing prospective employees not to pursue job opportunities with TransTech.” Any Medical Transcriptionist/Editor Job Seeker who reads ANY post (on MTStars or any other Board) knows that, beyond a shadow of a doubt, there are lovers and haters. There are as many cheerleaders as there are detractors. Every Job Seeker knows to take anything posted with a grain of salt and we all know that the truth lies somewhere in the middle. I, for one, am currently looking for employment and I, for one, would sign a petition stating that nothing I read on MTStars, pro or con, influences my decision as to whether or not I would apply at TransTech (or any other MTSO for that matter) if they advertise a job opening. If you can get 50 or 100 other Medical Transcriptionists to sign a petition stating that your posts had no influence on them as far as pursuing job opportunities, that part of TransTech’s allegations would be proven to be without merit.
There is no Medical Transcriptist Union, but that does not mean that the approximately 100,000 Medical Transcriptionists in the United States will not stand up for each other, especially when it comes to Free Speech. We have to show the MTSOs that we do watch each other’s backs and no MTSO can get away with suing an individual Medical Transcriptionist without insulting us all.
I've been following your story because I find it disgusting the these MTSOs stiff people
and get away with it. I find it awesome that you had the courage to stand up to her and send this notice to the hospital. Why shouldn't they know what liars and thieves they contract to. A lot of business out there that subcontract, especially hospitals, are even running background checks so they know how they are dealing with. I'd file a complaint with BBB, Department of Labor..anywhere I could to get her bad name out there and hopefully if she does try to solicit more business she won't be able to. Again, I applaud you!!!! Good work!!!!
I did and no one got back with me. Come to find out
that is how it works with them. At least in my case. Did you just start with them? I am curious because things always seem great the first few weeks/months with a company. I loved them more than anything the first few months. It never does take long for them to start, well, you know...
Couple of posts here on page 11 near the top and then back during the summer, you should find a
s
This was discussed recently. Try a search or just read back thru all the pages to find. nm
s
Don't know where you work but OSi is notorious
.
They are notorious for overhiring. They do sm
this all the time and the loyal employees eat it in favor of the new people getting all of their work. It is mismanagement in the extreme. Despite them constantly saying we appreciate all you do, they do not take the loyal employees into account when overhiring/early hiring people for accounts that do not yet exist.
Depends on the manager. DVS is notorious for it.
x
jerks or not, MTs are notorious for being perfectionists
of your MT abilities. It is the same whether you post on this board or other MT-related sites and perhaps much less worse than being eaten alive on other sites. Don't enter the MT field being naive about what others think of you at the onset of your postings.
DSG notorious for overhire/prune (sm)
as standard operating procedure: hire/contract every warm body with a plausible-looking resume, overstaff accounts, give the whole thing a few weeks to settle down, then prune the bottom 40% of the producers or inactivate the part-timers. Advertise, rinse, repeat. Lots of services do this.
ExText is notorious for this. Will depend on exactly what the company
s
Notorious for lower than average, but it's all in how the client
s
Before, many were saying that DQS was notorious for creating a huge loss of lines.
x
Did find a Wright Watson Sten-Tel in Austin if their site isn't old. Find 'em with Google. nm
s
Trying to find info on Encompass on this board, can't find any recent. sm
Anyone have any current info. Any employees out there? Give me the low-down if you can! Thanks a million.
I can't tell you, sorry, but it is a LARGE one.
,
I worked in QA for Transcending back in 2000-2001. They were paying hourly back then. SM
The accounts weren't too horribly bad. The reason I ended up leaving was because slowly but surely they began to inch closer and closer to paying QA by production. When I first started, the quota was something like 30 reports a day. We simply had to make sure that we QA'd all reports that were close to being out of TAT first and then do the rest. Then, my supervisor left and they hired a new one who immediately called a big teleconference meeting and said we had to up production to 60 reports a day. Then, they started counting lines. Which was fine because they were still paying hourly.
Next, there was an MT who used VR software because she was blind - yes blind. Again, when I first started, I was told we had to edit her entire reports because she used the VR software and we had to make sure that everything was correct and made sense. Then, we are told only check the blanks. I wasn't comfortable with that and I continued to completely proof every word. Then I was called on the carpet not because I wasn't meeting the production quota, but because I was ONLY meeting the production quota. I told them I was proofing all of the MT's work that used VR, I was told that no one ever told me to proof every word of the VR reports and that I needed to fill in blanks and move on. When I voiced my concerns, I was told that was my job, to fill in blanks and I should move on and strive to product above the standards. Next thing you know, rumors abounded about changing the QA staff to being paid on production. So I left.
There just seemed to me to be too little concern for quality and more emphasis on quantity and I just didn't want to be part of company who would take money out of my pocket just to line their own and that's what they were doing by putting QA on production. I also am not comfortable with the job of QA being thought of as a blank filler. There is much more to the QA profession than just simply filling in blanks.
I don't know if Transcend ever did start paying QA by production, but I could see that the idea was being floated there. Maybe there was a enough protest that they didn't change from hourly.
Good luck to you!
Phoenix Medcom- Another apply a few months back, ask to take a test and never heard back??
I applied a month or two ago, received an email from someone asking if I would take a test and said she was getting ready to go on vacation for a week, so I hurried and immediately and told her I'd love to take the test. I never heard back. I waiting thinking she went on vacation and would contact me when she got back to do the test but nothing...very strange..Just wondered if this happened to anyone else.
large comp
I agree.
They have taken on several new large accounts over
the past several months.
been with 2 large nationals; will never do that again.
Much better with the smaller companies.
I have 22 employees, which is not large, but had to do the same. sm
Our state unemployment division did an audit on me and determined that the ICs are actually employees. I had to pay unemployment on everyone who works for me or who did work for me back 5 years to present and make them all employees. I had to pay fines and penalties too.
The IRS has their list of 20 checklist items but the states can have a few of their own and they have the right to enforce them.
One from our state (Missouri) states that if you perform the same type of duties as employees at the company, even if you fit the 20 items from the IRS, you are an employee.
I appealed the decision and lost. It cost me $5000 for a lawyer but still have to pay the $218,000 to them (the total with the fees, penalties, interest and payments that should have been made). It is going to force me to close our doors.
If it is a large account
your email may be one of nearly 20+ she gets per day. When you are a lead you are getting many calls and emails daily. Address the issue with the head and go over his/her head if things don't improve.
these were supposedly large sm
companies that have been around awhile. I am hearing a lot of MTs going through the same thing. Its getting ridiculous!
It is hard to get a large
group of doctors at a hospital to ALL do VR and their own editing. Smaller clinics are more likely to completely do away with MTs, as they are more inclined to do their own editing; plus doctors in clinics do not go into as much detail as hospital dictators. Clinics usually stick to a fairly standard normal template, whereas doctors in hospitals dictate all kinds of ways...That is what I have seen..
Has everyone heard back from Keystrokes yet regarding the email we received a while back?
Just wandering why I haven't heard any response yet.
I have found that large places
like hospitals, banks, insurance companies offer the best benefit packages to part-timers. In fact I once worked 10 hours a week at a bank just for the benefits package. PT MT at home with benefits, however, I don't think you will find. It's hard enough finding FT with benefits and the premium isn't $800 a month.
Yes, 2 large hospitals. Both accounts out. nm
nm
When I worked for a large national, they
had a gal from New York using a steno machine. She consistently turned out over 20,000 lines every 2 weeks/pay period. So if you know the steno machine, you can make megabucks in transcription. She always won awards at this biggest national.
The accounts are so large you get them some days
and other days none. I too have had days when that seems like all I get. Sometimes I will go 3 months before I get the same doctor. She should have asked them to route her a variety that day or try another account. There really is a break in period with any new account but Transtech really is the best company out there and they are willing to work with their MTs.
Um, not exactly - some of the VERY LARGE companies do the same thing!
Trust me. lol
I do a large number of ESLs and usually
don't have issues, but when I worked at SS their ESL dictators on at least 1 account were horrendous. They were bad dictators on top of the sound quality being the worst I've encountered in my 20 years of MTing. Management was a joke and you couldn't believe a word the CEO told you. I worked in QA and the quality of the transcription was very bad. Someone asked me if the work was done in India and I said it may very well be because it was so bad that it pretty much had to be done over. I had some suggestions on how to better run things and was offered a management position to implement them, but I declined.
The reason there is a lot of work is because they can't keep MTs. I agree not all companies, not matter how good they are, are a good fit for all MTs, but if a company has constant turnover there has to be a reason for it. I work because I need the money and I don't see any reason to waste my time going with a company that has the reputation that SS does. There have been a handful of MTs who despite all the negatives about SS decided to accept positions. A couple of MTs have come back about a month layer apologizing for not believing us and said everything we said was true.
I would not refer my worst enemy to this company.
Would anyone work for a large national co, with a
I use the company provided computer. They had a change in computers and I was sent a new one. Since that time, the foot pedal provided has not worked. I can hear reports, but I cannot backup or move ahead using the pedal. To hear something again, I have to bang my foot on the pedal. To move ahead forward or go backward for any length, I must go to playback page and manually move the cursor to where I need to be.
I have put up with this for five years. Yes, that is right, FIVE YEARS!!!! I have called our so-called Help Desk numerous times and I have been sent two more pedals, neither of which work, or, rather, work the same as the original pedal. I have asked for help from countless people. The Help Desk states I am the only one having the problem. The supervisor says I am the only one having the problem. I know one other person on my team who is also having having the problem, but we are too ashamed to really raise heck. I am disgusted.
By the way, it is the most commonly used foot pedal. Even their ad states it works with any computer. I just had to vent.
Large nationals don't like radiology because of TAT
xx
I was offered a very large rate of pay, so you
z
I know they just got a large hospital account near me.
xx
They have recently gotten a very large account. Probably
xx
Large deductible and everything out of pocket.
xx
A REALLY large system with several hospitals. nm
Is this a large hospital with MANY Hispanic
dictators, probably over 75%? I heard they only had 1 account on DQS, a new one they picked up in August. I am working on that account and would love to switch.
It's a large company, Passing, SM
offering a variety of opportunities and mixed experiences. Different platforms, different managers, and different accounts all over the country. Transcend kept me happy with lots of good work for a long time before my account went offshore without notice. I was then switched to another very good and interesting account, where the way the lines were counted was adjusted down again without notice (by the same account manager). If that hadn't happened, I'd be there still, and I have no doubt that the many people who say it's a great company are honestly reflecting their own experiences.
Knowing what I do, if I were you I'd go ahead with the training but, as with any company, be firm up front that as a pro you expect to be assigned to good accounts with lots of work. Then call on them immediately (first 2 days) to correct the situation if they are not, and mean it. I've never been in MT personnel, but I imagine they hire a lot of people who don't pan out, engendering an attitude that adversely affects the way many others are treated before they have a chance to prove themselves. If they allow it. Best wishes.
Usually MANY battles, both large and small,
Food for thought.
All the large companies do the same thing.
I don't work for WMX. I'm amazed this is the first anyone has heard. I suppose Webber Inc. keeps things quiet.
Really, don't get upset. Just business as usual.
And what large hospital did they lose? (nm)
.
As someone who has worked for many large companies, sm
I've seen this many times before. Companies downsize or streamline or whatever they want to call it OFTEN, especially management level positions. I wouldn't blow this out of proportion.
Anyone currently working for DSG know if they have a large turnover of MTs there and how is it
to work there at the present time. Just looking!
Yes it is, and ANY percentage is too large for my comfort
ANY percentage is too high. There's no excuse for it except profits for greedy American MTSOs.
There are literally HUNDREDS of US MTs more than willing to work these odd hours that Transcend and others claim they are 'forced' to offshore because they cannot get sufficient help here.
I strongly disagree. In fact, I disgree just short to calling it out as being a bald-faced LIE.
The purpose is nothing more to increase profits for the powers that be, while all of the time hammering down the pay of the American MT.
I hope I am not alone in my stand on this. I would rather somewhere else for less money who DOES NOT offshore and who respects their MTs. Respect is something MDI-MD obviously chose to cast aside when they began negotiating their moneymaking deal while we starved, lost sleep, wondered how we would pay our bills, and yet STILL tried to be loyal to these yahoos.
Nope, not happy and checking out before my work goes to India.
I've worked too hard and am too advanced in my career to be a sitting duck.
Unless she can provide large volumes of
eventually the big co's with their guerilla business tactics will stomp on her little business, too.
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