I don't use this feature, but sm

This is what I got from the help file:

Set User's Decryption Key

Express Dictate, Pocket Dictate, DialDictate and WebDictate can encrypt the recordings prior to transmission to protect security and privacy. If this has been done, you must enter the same key in Express Scribe to decrypt the audio. The key is based on the user id of the sender (obtained when you register Express Dictate or DialDictate). If you have not yet registered, use the id 0.

Try just putting in your code and leaving the user id blank and see if that will work.  I would think it would do it on all encrypted files automatically, so hopefully you wouldn't have to do each one individually. 

if this does not work, I would contact the doctor that sent the work and see if he has a user id from when he registered his software. 

Good luck!

• help receiving encrypted files through Express Scribe - Bon
  • You need to set the decryption key sm - shipaddict
    • still do not understand - Bon
      • I don't use this feature, but sm - shipaddict
        • cannot leave ID # blank - Bon
          • sm - shipaddict
            • would not accept 0 - Bon

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Excuse me, but why is the 'quick reply' feature on several comments taken away? 

Thanks for anwering. 

It's a little flame, and it appears when a post has been viewed a certain number of times making it a hot topic.  The exact number of views is determined by the management of the message board.

I'm sure other companies call it something else, but Medware has team mail which occurs at the bottom of your screen real-time.  I found this helpful when asking about sounds like help and made me much more accurate and productive, as other team members can help you out when you draw a blank or get stuck.

Do any other companies out there have this type of feature?  Thanks!