I don't understand - are you still in Focused Review? sm
Posted By: HappyWebX2 on 2008-06-19
In Reply to: What is up with webmedx - elliottgoodfellow
Error reports - you mean they are sending you feedback for your mistakes? or you are still formally being reviewed?
I work there and have never heard of someone being reviewed for a full couple of weeks.
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The CEO was focused ... on himself!
When I was at Spheris, I remember a lot of broadcast email from the now-departed CEO. It was all of the form of I hired so-and-so and am now completing my management team. That was wonderful, I guess, for him -- but I don't ever remember a single email that indicated he understood what MTs daily lives were like or that he understood the MT job. So, I wish him well in his new life, and I hope his successor is focused on the workers -- those who make his job possible.
Yes. I think a lot of my problem is staying focused. It's hard.(sm)
Starting tomorrow morning, I am going to really try to keep my behind in my chair and stay off these boards. I could improve my counts a lot too, I'm sure.
QA review
I have just been there a week, do radiology and was only in QA for one week, today I'm out, 3-hour paid training is $200. I think pay is all dependent on experience and etc. line rate I believe is how many lines you type per hour.
Company review?
What does anyone know about Orion?
Here's a review from last summer.
http://forum.mtstars.com/company/v/1/74751.html
A good company will review them
A decent company knows which complaints are true and which are not and will want to weigh the validity of them. Yes, there are some chronic complainers. However, there are also some valid complaints repeatedly discussed here and some downright illegal employment activity complaints also discussed here. Were I an owner of a company, I would certainly WANT to hear feedback from my employees and attempt to come to some kind of reconciliation with them, if possible. If you ask me, this board shows how little communication is going on between employer and employee in this field and how little regard there is for the people who actually produce the work itself.
I posted a review within the past (sm)
week. You should be able to find it if you search a page or two back.
review typed reports
The only way I know to review reports already typed is they go to QA for anything. Of course, when new, the MT is on full QA.
It sounds like the OP is wanting as much info on DQS as possible, so here are a couple things I don't believe I saw in this thread.
Keep in mind that as new accounts are started, there will also be blanks left, usually for demo things, landmarks, etc., so that is a big help, too.
My LarTech Healthprime review
I have seen some older posts on Lartech Healthprime and I just wanted to give a good update/review on this company as I have 2 years of experience working for them.
Also I just wanted any out-of-work MTs to know that they hired me right out of training (I trained with At-Home Professions) but trust me, they have high standards when it comes to quality and they were patient, gave me a chance and helped me along the way.
My gripes (although this apparently is not LarTech's fault but the hospital account I work for) is that I get paid once a month and sometimes it is later than that, very inconsistent pay :(.
There is only two people I can get a hold of if I have any questions but they don't respond right away which is a downfall since my questions have to do with reports I am currently working on and I don't have time to sit around and lose TAT time waiting for them to get on, all communication is done via Yahoo messenger. They do respond to all E-mails, whether it takes them an hour or a day, they will get back to you.
They also do seem to have a problem with communication, for instance, I have been there for about a year and a half and I was only getting 7 cents standard, 3 cents editing and I asked them for a raise, he came back and said he already gave me a half cent raise and was surprised I didn't get that E-mail.
I know, the pay is super low, but I was out of school for a year looking for a job and nobody would give me a shot but they did and now I have 2 years of experience because of it, it beats the internship I almost chose to do for 6 months right?
Anyways, just wanted to get that info out there for any MT students looking to get their foot in the door, they gave me a chance from a very non-reputable school, why not you!
To clarify. I had a quality review
and the recruiter is the one who called me with the results. I was asking specific questions about the review and certain items they couldn't answer. Is this the norm? I've been an MT for a while but have worked mostly for my own accounts. Working for a transcription company is a new experience for me. I just thought it odd that someone could tell me what I was doing wrong but couldn't explain why?
Review of Transcend for Those Trying to Decide...
First, sympathies to all of you at MDI. Been there, experienced it, it's pretty hellish to be involved in a merger on the best of days.
I've been with Transcend for some time now, and these are the points to consider:
The people are nice for the most part. I know that sounds like damning with faint praise, but I do have to say the TLs and upper management aren't asses about taking time off, helping with QA, etc.. when you can find someone to answer your e-mail.
The dictators aren't terrible. The worst ESLs dictate very rarely, so you only have to deal with them every now and then.
The platform is okay. Could be worse, could be better. I don't like it one bit personally, but to each her own.
Now for the other side of things...
There's no work. The jobs come in VERY slowly; it's the norm for me to log in to find maybe ten jobs waiting for an entire shift. I've spent many a shift checking every hour (as per company direction) to find myself wasting hours sitting at my computer surfing the internet. Yes, you can request secondary accounts... only to find yourself staring at another screen with no work on it. If you're willing to work on five to six accounts, you may be able to make the minimum line count, but I watch the numbers on ALL accounts and they're ALL very low on a consistent basis, so this is doubtful.
It's extremely unlikely you'll make the minimum to qualify for insurance or the sign-on bonus (if MDI-ers are being offered this).
Communication is very poor. It's the norm to send multiple e-mails about an issue to get no reply. The TLs and TMs change constantly and you're not informed.
If you don't make the minimum FT line requirements, you'll be sent letters of commitment which are basically written warnings about lack of production. If you inform them that you'd LIKE to make production but there's NO WORK with which to do so, even on your SECONDARY account, the answer is Try to get on another secondary, but for now we need you to sign this letter and return it. Basically, that translates as You're not making minimum because there's no work, but we're still giving you a warning. After this letter of commitment, they will give you one pay period to achieve the 900$ FT rate, then drop you to PT.
I'm making roughly 500$ PPP right now - started out making around 700$ PPP and watched it steadily decline (instead of increase) as the workload shrank.
I'm sticking it out for another couple of months and then I'm off to other pastures.
Hope this helps someone trying to decide about Transcend. Best of luck to you all, wherever you end up.
Passed in Feb 2008-CMT Review Guide
Wondering. Normal to have your quality review
delivered and discussed with you by the company's recruiter?
Does Webmedx automatically do an annual review process? sm
I recently had my 1-year anniversary and have not heard anything from anyone about a review. I don't know if I should say anything to my STM yet or not.
NJPR is in NJ, not NY, stands for North Jersey Physicians Review I believe,
try googling for a web page, I am quite sure they have one, you can the info and I think a phone number there to call.
Annual performance review criteria--hope it helps!
SC,
Good luck with getting the raise you deserve! I posted a couple days ago regarding my experience with my recent annual review and raise I received. With my company, the annual review is scored with 5 pts being the highest possible to achieve in 6 categories; quality, line requirements, attendance, % to QA, helping out, and communication. They award 1/4 cent/line if you have 4.5+ and 1/2 cent/line with a perfect score of 5/5. They only use the last 6 months of data to calculate total score.
In my experience, e-mails do not work! They are too easily lost and are forwarded to God knows who! Call your immediate supervisor and get their opinion and who to contact with this proposal. Good Luck!
My experience exact opposite- Me willing work 6 days, regular sched, 100% QA last review- Company: N
Me: Ready, willing and able to work 6 days a week, regular schedule, 100% QA my last review, on all ESL's doctors.
Companies: No work. All ESL work. All the worst dictators. No work, did I mention that. Don't want to buy new software or any software to help the MT. Ridiculous formatting rules to decrease my line count. Low line count rate. No holiday pay. Have to work holidays.
Your post was way, way out of line. Maybe you work for a great company, SO tell us who it is.
I've tried 10 companies in 10 years, and they were all the same. Pick my brain and make me work hard, hard, hard for ? 150 lines an hour with ALL ESL, poor sound quality, and then don't really want to pay for the 150 lines, want to jiggle and wiggle it down to 120 or less with rules.
What I don't understand is this-
But I still don't understand
They never have anything positive to say, except about themselves. I guess we don't need to ask anymore questions after we come to that conclusion.
So, let me understand (sm)
That this is your first career/job out of high school and you are getting 8.5 cpl for clinics and they are mentoring you? Did you hire in at that? How long have you been there to be offered QA with such little background in MT? (no offense) I have 10 years experience and they are talking 8 cpl to me. Hmmm.....
I think we can all understand
The typo police don't have to come out every time. Get a life. We all work with words all day long and when you get on here, you might be a little tired. Give 'em a break.
I don't understand it, either. sm
It'd be great if MTs came here and supported each other. This is NOT a great field to be in, IMO. We should be banding together as sisters (and brothers) in the same boat.
I wish the monitors would institute a zero-tolerance policy toward people who deliberately harass someone here like this person or people were doing to Metrochick.
Don't understand
I couldn't afford to stay in business if I paid people for NOT working. I can understand if the computer is down or if there is a problem, but just because there is no work, a company would go broke. Can I bill the doctors if they do not dictate a day? How can I pay you if I cannot bill a customer for work? This work has always been up and down -- feast or famine my father used to say. But through the years -- now over 20 -- I have learned to save for the lean times. Like I said if the problem was on my end due to machinery malfunction but if docs don't send in the dication how can I pay you for something I cannot bill out to them?
I Understand more now
I understand more now of what you are saying. I agree with you more than when I first read your post. It is so hard to juggle in this job market. There are so many pieces that fit into the cpl you charge the client, the transcriptionist, supplies, QA time, software, etc. that is it very hard for an owner to make much and when an account is down for the day to pay those people that should be on it while it generates no income is double hard. It is really hard to strike that balance of being staffed correctly for both the busy and slow times of the year. A lot of it is out of my control. You are probably with a larger company that can afford to pay you for 8 hours of work and generating income from only one. They count that into their overhead. I have only 5 accounts of 2-3 docs, have 2 part-times and am the QA, owner, Transcriptionist also. But on those accounts that my gals type, I make only 25 to 30% max on what they type which a lot of times generates out to only $7 to $9 an hour for doing pick-up, pick-up, delivery, printing, etc. That is why in 2006 I am going to probably cut back to doing only what will keep me with a decent income to pay my bills and I do not have to worry about having enough work for the gals, doing the running, etc. My guilt is high when the docs are on vacation or it is a slow time and the gals have no work but I cannot cut myself short either. Enough rambling on, - I do understand more and I think that if your company is not paying you for the time, they know they have overstaffed themselves to cover those times when the need is heavy and thus I would probably look for another company that staffs more evenly. Sorry I rambled on so much.
The way I understand it . . .
they are instituting what they're calling a pilot program to sort of test the waters of offshoring work by starting to send a small percentage of work overseas in order to be competetive with their contract fees. No, I don't think they're doing it yet, but it is obviously going to happen at least to a small extent in the near future. We have to accept this as the trend of the future because it's happening everywhere, like it or not.
What does this mean for MTs? I don't understand.
?
Understand. Thank you!
x
I understand!
That is why I love it when they post unqualified applicants need not apply!
I can understand...
I worked for an Iranian doc in office and there was a woman there that'd worked for him for about 13 years. He would call her at 3 am because he thought of something he wanted to tell her (she was also an MT). He did this all the time. As far as I know she's still there because he pays so well.
I understand all that.
The point is that besides the tons of different work types there are VERY different account specifics from hospitals all over the country. I am well versed in different work types; that was not the issue. The issue was all the different account specifics that changed on a weekly basis to boot. It became where we had no primary account. How is that productive for them or for me?
I understand that...
That is my exact point that the PTO accrues so slowly that how do they expect you to use this for your maternity leave!! Actually right now I earn less than 4 hours every two weeks and I can't accrue any because I have to use it for holidays and when there is no work unless I want to work all through the night after I have just sat all day waiting for work!! Do this make more sense... I was just told I wanted to be a maternity rider when that is not the case. All I came on here to do was to try to find a better job with more PTO then maybe when I do have a baby I can take two weeks off with it at least...at this rate I will have to come right back to work like two days after I pop a kid out! I never wanted to get into a XXXX match with anyone over maternity leave, but that is what it has turned out to be!!!
I know, don't understand it either!
there really is no proofing while you type. Proofing is going back and proofreading a document after it's done. Doesn't everyone technically read the words as they type??? And with all that going on at once, you miss things. On the other hand, I do not blame MTs who do not proofread the documents at the end, definitely less production and hence less money. I'm going to tell you a secret...lol..I just started skimping a bit on that myself. If I have a small mistake, oh well. I need to make a living here! :)
No, you don't understand.
My account with them DID pay for headers and footers and I always randomly check my line count against the ESCRIPTION (not Editscript) metrics of the company. This week it is off consistently and in talking with the company was told the client does not want to pay for headers any longer ???? so without letting us know, we are suddenly not paid for completing demographics. I simply wanted to make sure others were aware of this as this evidently can happen anywhere at anytime and no one at the company may feel compelled to share this info with the MTs.
I understand what you are trying to say, or what
is bothering you. I have been in this industry my entire adult life - a LONG time - and I agree that most companies have changed in that they just don't share info that is really pertinent - like not getting paid for headers anymore. Its sneaky to me, or underhanded, and just breeds contempt or suspicion in the MTs. Or, the company can have an uppity attitude, like why on earth is it the MTs business what they are getting paid for or not? Which also makes me feel bitter. I remember the old days of honest communication - the news might not have been good, but I handled it well. They treated me with respect, and I felt like a professional. Gone are those days, and it is a shame. 
This is what I don't understand........
Wouldn't it have been more beneficial to everyone involved to sell the company rather than just let it die a painful death?
I don't understand...
why they yell at the MTs when it is not their fault? The MTs get blamed for everything!!!!!!!!! Grrrrr
I don't understand
how you can say they ALWAYS pay on time when just this past Friday they were late with direct deposit
I don't understand something sm
How do you have any contact with anyone in upper management? I work there; I never even hear from upper management. I talk to my manager and that's it. What morale problems are your referring to, because I couldn't be happier here?
I really don't understand all of what you just said
but I do know that not everyone has had a bad experience with OSi. I never run out of work, have great coordinators, am always paid on time, am making more than I did when I first started, and have expanded my abilities greatly. All of the things that are important to me in a company, I have at OSi, and I've had them for the past 3 years. I understand some people didn't have a good experience there, and that this is their place to hang out and vent. I just think it's too bad when OSi has been a good fit for many people, and then there are these people who hang out at this board who have made it their life's mission to carp on OSi. It doesn't really affect me at all...it's just very, very tiring.
Don't really understand what she is doing.
I tested for her last year and was hired for this account. Immediately she wanted me on a psych account that I was not interested in. She then tried to give me ANOTHER account. I explained that I would be more than happy to take on the other account AFTER I was established on the one I was hired for. She came back and told me they shifted things around internally and had it covered now. Not sure what kind of game that was but I know it is one I want no parts of. Hope this helps.
What I don't understand is (sm)
If a company does not pay for headers and footers, fine. I get that. But what advantage is it for them to disable the feature so that we can't see the counts of individual reports? I have worked at places not on Ex-Text where some reports just mysteriously never made it to the hospital. No one was cheating, it was just a software glitch. Had to send again and it counted. So what would prevent that from happening with this? I agree, we should be able to verify that every single report is counting, if for no other reason than this one.
I just can't understand why you are saying you need
You can go to whatever school you like and still be considered a newbie in a lot of company's eyes. It all depends on what you want to do as far as your career. Whatever floats your boat. 
What I really don't understand...
is that the account I'm supposed to do has a ton of work, and they are giving incentives.
Seems to me they are really, really disorganized.
Sorry you are facing this. My other job has run out of work this weekend too. All the companies want full-time, but when you do that, you end up short on pay. I'm on my own. Can't afford that.
Lord, I just depressed myself....didn't mean to do that to you too....
As I understand it, it's
because they can only make money if they can get work, and a lot of American companies won't subcontract work to them. Therefore the Indians have to come here to set up their own shop to be able to say they are an American company and be able to get their own work. So then they are based here but can still send all or most of their work back home. Now you would think at least America is getting some tax money for the business, but no. They are probably here on one of those special visas and they get huge tax breaks. Uncle Sam is paying them to come here and do this to us.
Grrr.
i don't understand that...
WHY doesn't control I work? I've used ExText before with different companies, each time using control I to monitor my production accurately. The last report takes a minute or two to be counted, but, sheesh, that's nothing. I KNOW there's nothing fishy going on, btw. I just would like to know WHY control I doesn't work at TT. Is it just program goblins? Now, THAT I understand. LOL! But, as expensive as Dictaphone is, I would think they'd make it right, no matter how they have to do it. I'm just not getting that part of it.
I understand
I feel for all of you, as I said. A paycheck is a paycheck for me. The company was the best company that I have ever worked for, and I am truly sorry things turned out the way they did for so many. I will just look at the cup half full on the positive side and hope that maybe they can be again. I wish you both well and I hope you find another greener pasture. They are out there. Take care.
I Understand
So, you're actually working 7.5 hours during your 8-hour shift, but your company is basing your benefit rate on how much you did during the 8 hours instead of during the actual 7.5 hours worked. Right?
i understand
I'm glad they are going to fix the problem. I wasn't suggesting that running out of work was your fault by any means, I was just wondering if you had crosstrained. I completely understand that others shouldn't take work because they run out, it is par for the course. I am trying to get as much in as I can right now because I'm sure with the holidays things will slow down, (it happened on columbus day, no more work left) and I don't feel right taking from others unless it is simply to help out if it is backlogged. I hope you aren't offended, I wasn't trying to start an argument :)
I understand that, but....
isn't it management's job to manage their MTs? I am not talking about little questions about account specifics or things like that. That is what we have the IM group for. I research before I IM a fellow MT and I IM them before I bother a supervisor. I have emailed about things that could affect patient safety without receiving an answer and there is no provision in the system to make sure that QA is going to pick up on the same problem that I do by listening to the whole report. Also, when you answer an email or IM, how long does it take to type, Thank you for bringing this to my attention or Have a good day? Most of the time I prefer to be left alone, and I understand the volume they deal with, but it is the little things that make us feel valued and not isolated.
From what I understand not enough MTs
are interested in getting insurance through KS, which limits their options for a more affordable plan.
I'm new enough that I don't have insurance so can't speak for the details. Fortunately we are able to get a decent insurance through my husband's work, but I personally wouldn't want to be tied into insurance through a transcription company and would rather have my own policy so that I can take any job I want without having to consider their insurance coverage.
still do not understand
okay, I found the box where it asks for User ID and Set Key - what I do have is a password, so I assume that may go into the Set Key spot, but how do I get the User ID? Am I the User or is it the dictator? I type for about 5 docs in one clinic. What do I do from here?
Also, will I need to go to this box for each individual dictation that I receive and enter these codes?
A bit confused yet.
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