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I don't think that's true or fair. Most of the posts about KS are good. sm

Posted By: Happy KS MT on 2008-08-15
In Reply to: A trend beginning... - MT2

I work there, have worked there a while and am very happy and know many, many others who have been there a while and are very happy too. They have improved rather than fallen apart as many companies seem to do. I would recommend them to anyone who is looking for a fair, caring, well-paying, high line count, good benefits providing company. I am in acute care but know many others in radiology and ortho and clinic. Yes, we compare notes with each other (many came from Edix and MRC) and everyone is happy. They keep getting new accounts and the new accounts are getting bigger and bigger.

I agree that OT pay (or lack of) was a problem but when they said no more OT work, many complained to the point that they said to work the production you want.

It is disheartening to sit back and read posts that are so negative when I know the opposite to be true. It can chase people away from working for a wonderful company. I think we see more posts because there are more employees and because they are always hiring due to new accounts. I also know that every manager, including the owner, that I have ever talked to, really cares and really wants to continue to make Keystrokes better and better. I think they are doing a great job.

As for running out of work, I know that there are ups and downs in transcription and they try to be fair during those times, spreading the work around. I also know that sometimes when a new account starts, the volume will be go up and down because they are working on the perfect staffing mix.

If you are having a problem, not getting enough work, etc. you really should talk to them. They will bend over backwards to make it work for you.


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After analyzing your posts, it's the MTSOs that need fair warning...sm
With each post, you dig yourself a little deeper. It doesn't take a Harvard law degree to pick up on your contradictions and false allegations.

My goodness, you were only with LM 3 wks, and said yourself you were paid! It's not uncommon for an MT's very first pay cycle to take a few days. I know it's happened to me quite a few times.

To say that LM doesn't pay it's employees when I know from experience that it does, is a blatant lie, i.e. slander.

Instead of wasting your time and everyone else's by coming here and trying to taint the reputation of a good company, you should have tactfully communicated your issues with the owners. However, it's obvious from your posts that tact isn't a virtue you possess.

I also want to point out that I rarely ever post. However, I felt an overwhelming obligation to the company that pays my bills as well as the other MTs I work with, to speak the truth.

This thread speaks volumes about your character. With that being said, it's the MTSOs you apply to that need the fair warning.
QA is good, they are fair - DSG not the only one with low volumes
Some days I think the industry itself is in a death spiral... there certainly has been a yo-yo effect for a while now on volume.

My suggestion is that people start looking in other directions at least for back up/part time income. I could be wrong but I just don't see a reversal happening in this industry.

Not only is VR working against us, it will only improve with time - and possibly to an extent that will even reduce VR positions. Likely more software is in development that will further erode job opportunities and/or drive down wages.

Outsourcing is playing a huge role as well.

Not to create or add to anyone's panic, but read the writing on the wall before it's too late - diversify your skills and don't put all your eggs in the transcription basket, cuz me thinks there's an egg-sized hole in the bottom. insert wry smiley face here.
Transolutions..a fair and good company..sm
I no longer work for this company as I did not like the platform (MedType)...however, if you want an honest and fair company and can deal with the platform, these people are great. I just got a birthday card from them 3 weeks after quitting. That is going far beyond the expected in my opinion. The people on their staff are wonderful to work with and if I could handle DOS-based platforms, I might consider going back to them...just not my cup of tea.
I stand corrected. That's good to know. I have found them to be fair also.
nm
Good sound quality, fair line counting, pay always on time.
nn
That's because all the posts, good or bad, get
deleted because it turns into such a mud slinging competition. They are like all the others, good fit for some and not for others. Good luck!
I took it to mean.......too good to be true. However,
I emailed just to see, right? LOL.......made dummies of all us, I guess.
2 good 2 b true? c msg
Posting on MTJobs has V.P. Transcription pay for a radiology accountn at 16/cpl for NO experience.  Am I not reading this right?
If it looks too good to be true
that is what the story sounds like, millionaires all over the place in just 25 years. Yep, just sign me up today (Not).
Why is it that when anyone has anything good to say about a company, there are always the posts sm

turn the whole thread ugly.  Then the posts are all removed, and the company looks bad because the good was removed with the bad.  Yes, Keystrokes pays to have an ad on this forum but it is just an advertisement like the ones we have on other medical sites, in magazines, at trade shows and in other publications. 


I am going to set the record straight for those who are intersted.  If you are not, ignore the post. 


Keystrokes has grown from 5 to over 200 transcriptionists, from $50,000 in revenue to over $5 million dollars in revenue in 8 years, with the majority of the increase in the past 3 years.  This is public knowledge, available on the website, Inc Magazine site, Aspatore books, etc. so there is no reason to delete this. 


We have 100% account retention.  We recently declined meeting the price of an offshore company when a few of our radiology accounts went to voice recognition in the same health system.  We chose not to do voice recognition with them by not meeting an outragiously low price.  We do not outsource and stand firm on that regardless of what other do.


Keystrokes has been changing over the past three years, not disputed, but the changes benefit the MTs more than anyone.  Our rates are higher than many (not all) companies, our schedules have some flexibility, our managers are all MTs. 


We have caught a lot of grief on this board for various reasons, and a lot of it seems to be from the same few people.  Or from those who talk nonsense.  I truly hope that people reading these negative posts see sour grapes when they read them and understand.  Yes, there are some bitter people out there but they are ones that either did not make it through the initial period, have poor quality, have zero reliability, have made gross patient care errors or have breached HIPAA regulations.  Yes, there has been a turnover, but we have a great team in place and those who work at Keystrokes like/love working there.


We have heard that only a very small percentage of transcriptionists actually visit the MT websites for anything other than the job openings.  A big reason is the pettiness and ugliness that the posts seem to bring out.  Another is time.  A lot of MTs work on computers all day long and want to spend off work time off their computer. 


If you have questions about Keystrokes, go to the company for answers. 


I defend the company that I work for but have made a promise to myself to stop visiting here and two other sites because they really just take up time that should be spent on other things.  I hate that the bashers will still be bashers and that no one can defend a company (any company) without being attacked.  So the bashers are the only ones that post.  I wish you all the best and rest assured, Keystrokes will continue to grow as a national presence, and will continue to attract customers and MTs and will continue to make both very happy.


From the archived posts not much good
to say about them.  Hard to get lines, it takes a rocket scientist to figure out your line rate, there is lots of work because they have a high turnover, management issues, they are currently training women in other countries to do MT work, don't know if they are currently offshoring.  Evidently this is a sore subject and previous posts with this information has been deleted. 
There are many good posts in archives
They seem to have a good platform and plenty of work.  I just applied myself after looking in the archives and reading the most recent posts.
Don't know how you found good posts about NJ
x
Thank you so much!! It sounded too good to be true! :)

nm


So very true. A good laugh. Thanks n/m

What sounds too good to be true - REALLY IS!!!
Gads! Three phone lines? What in the world could you possibly do with THREE phone lines?

What freaks me out about that posting is

$12.50 AN HOUR SALARY
STRONG ESL

At the end of the day, babe you will have earned every penny of that money. My head hurts just thinking of working that dictation puzzle.

Those dictators are the worst of the worst and they can't find anyone who wants to do it. ECK!


Not true. Good things have been said. sm

Actually only one person said anything negative and that was that they didn't pay, but others who have and are working for them countered that and said they do indeed pay.


I started with them last week and am happy so far.  Haven't worked a full pay period so can't say for sure on the pay/don't pay issue. 


They have an office in Texas and an office in India.  If you don't like/want to work for a company that works with India also then it isn't for you, otherwise it has been good for me so far.  The account I am on is pretty easy and I am being very productive.  It is editing and transcription, from what I've seen about 1/3 standard transcription and 2/3 editing VR files.


Hope this helps.


If it sounds too good to be true, it usually is. (sm)
Nothing is as it appears to be there. I would look elsewhere.
Sure sounds too good to be true.
If anyone has any info I would sure be interested. TIA.
True but they have more good qualities

Too good to be true but any QA jobs available

Sounds too good to be true? It is.
Ok, so you are a provider and you want to eliminate your MT costs. So you either go with VR or EMR (template point and click). So you think if I just buy this program I can eliminate my costs of creating a record. So you fire your MT (s) and buy into this electronic thing. But then you find that you need to hire IT staff to make it keep chugging along. So you are replacing someone who does piece work by working by the line with someone who needs salary, PTO, sick pay, benefits, etc to keep that electronic thing going. So in the long run you aren't saving any money. In fact you are creating another boondoggle by having to install a body on your precious real estate and in the bargain you must take them to raise. This won't last long once these idiot providers realize the costs outweigh the benefits of going electronic.
I agree with the posts below, I think it is a good company. SM
You do receive good training on the computer. The whole week of training is on the computer. You will start IMMEDIATELY on production with your account. That is my only complaint.
always so vague. What is it about this company that causes so many posts, good and bad? nm
nm
and posts like these are why good threads are removed. Why does everything have to sm
turn so nasty all the time? Grow up. Some of us want real answers.
I have talked to 3 companies that I really like and seem to have a lot of good posts here. sm

Once I sorted through the nasty and bitter posters and then the cheerleaders, for lack of a better word, a few companies seem to be truly good companies to work for.  All I am looking for are a few specifics that will tilt the balance for me.  I do want to say that all 3 know that I am talking to the other 2 and I was surprised at the reactions.  ALL 3 of them only had nice things to say about the other 2.  They did not bash those companies or try to sell me on theirs, just gave me facts. I was impressed by that.  There were 4 that I originally had narrowed it down to, but one of them went on and on about how the others were horrible and I would be better going to them.


Here's what I need to know about MDI Maryland, Keystrokes and TT.  I just want the facts, not the bitterness.  I would really like answers from MTs who have been at one or more of them for more than 6 months.  I think that 6 months is a good evaluation period.


Do they pay on time?
Is the pay correct?  If not, do they fix it right away?
Do they run out of work on a regular basis, not just during slow periods?
Can you reach a manager when you need one?
Does IS return your calls?
Do they give feedback if you ask for it?
Do they send work offshore that you know of (worked for a company that said no but really did)?
Do you get a good feeling from them/gut instinct?
Would you refer your friends or family to them if qualified?


Thank you in advance.  I am trying to decide by Monday and these are things that current and past employees can answer.  Please do not give me vague answers like don't go there or they're great.  I really am having a hard time choosing.



Read the archives. Many posts, none good. nm
 
Good grief? I made 2 posts.
Sorry that it bugs you that someone may have a differing opinion. That does tend to happen on forums though. Funny that you don't say good grief to others that have posted multiple times to this thread. Just to me. I thought the point of a forum was to carry on conversation, but guess I am just allowed 1 post per thread. Got it.

While $12-13 is better than minimum wage, it is not enough to justify giving up my weekends and holidays for. Guess you didn't really get my point after all.

I have been looking for a new job, by the way. The fact is that all I am getting are offers of 7 cpl, even from companies that require evenings and weekends. As I said, I don't mind working if I am paid accordingly, but I am not going to take a job at 7 cpl that requires me to give up my life. My time is worth more than that to me.
I feel if it sounds too good to be true,
there usually is a catch..susan
Good for you!! Its true, IC status is a joke!
nm
knew it sounded too good to be true...nm

knew it sounded too good to be true...nm

Agree!! Sounded too good to be true.
You do not get that kind of pay and only require 1 year experience!
Gee, I tried real hard to find those good posts,

but all I could find, in addition to the other complaints already listed, were complaints about being in the "middle of an 11-minute job when it was pulled and given to someone else," "There has to be a better way NOT to make a living," "I know I am going to end up on food stamps," complaints of no compensation for down time and BTXT being down and MTs not being notified.


If there were one or two positive comments about it on there somewhere, they are certainly overshadowed by all the justified negativity, outrage and frustration that's there.


I wouldn't wish this company on my worst enemy, and you should be ashamed of yourself if you recommend that anyone apply there for employment these days.  It used to be a good company, and like the song says, "Used-to-be's don't count any more."  Although I don't expect them to "bring me flowers" I do expect to be able to earn a living wage, and those days are quickly disappearing.


InHealth has had good & bad posts. Bad ones concern the owner. nm
s
Oops - some posts did show up for them - mostly good, but anything else would be great.
Any other details? Decent medical/dental? Is 10c a line possible?
I have been there awhile. The good posts are because over the past few years sm
they have really worked hard to improve employee relationships and it has worked. There are no problems there anymore. They used to say they were growing pains and we all wondered how long they could say that. Now I am glad I stuck it out because all the old problems (and I mean old being over 2 years or more) are gone. Great company to work for.
Posts from the last 2 yrs said not a good place to work. Lots of MTs
s
Interesting posts. It is good to hear both sides

I can understand the employees who want everything and give very little back.  Very frustrating.


But then you have the situation described for the employee where there is no job satisfaction, no family/personal life allowed or frowned upon by management and no chance for promotion.   And then being compared to an Indian who has a completely different social environment. 


I know mothers who are IC and while they do take time off during the day for their kids (how dare they make dinner for those kids and hubby) but then they work long into the night after kids and hubby have gone to bed.  There are no weekends with their family either.  And the work reward is the pay will be lowered because the client wants to pay a lower rate.  It is not exactly incentive to work hard without any breaks and ignore the family in favor of what the company needs.


I remember years ago working for a start up company and the manager did not want the single girls to date at night and instead work late.  She thought they should be devoting their time to their career in transcription.  Well a Transcriptionist could do that but whether she worked harder or not the pay would be the same and she would always be a transcriptionist.  The manager on the other hand if the company did well would receive promotions and raises I am sure.  So that is the difference....management perks vs worker bee perks.  It was easy for her to give up a social and personal life because the rewards but the transcriptionist typing straight for hours and hours would see the same pay day in day out, no advancement or recognition for working harder other than not having a manager angry. 


However after reading that post I will be aware  and really give it my all. I do understand the need for a better work ethic.   I see what the management wants and needs.  Especially when managers are spending Thanksgiving with their families and the transcriptionist is working for 7 cpl with no break.  It is the American way of doing business.


Very true. Good reason to never burn bridges in this biz.
x
Good post, Amber. And true, too. All professions
restructuring.  But anyone with eyes can see that even though the MT profession has changed, there's still a TON of work out there.  You know, it behooves the employers out there to have doom and gloom run rampant and the MTs thinking that they can't do any better than 6-8 cpl.  Sometimes I wonder if they're the ones spreading most of the doom and gloom, and then some naive MTs are picking it up and shouting it too!
I've always heard if it sounds too good to be true, it usually is. n/m
x
Good thing it did end up here. Post about squecky clean posts has already been
:+
Girls, hold onto your hats. Say it isnt so...if something is too good to be true..it usually is.
An ad on the job seeker's for 12 cpl...yeah right. I hope that Janis Reed realized she just opened a can of worms and her inbox is going to be flooded. I just still wish I believed in Santa too. Everyone tell me the skinny if your brave enough to apply. I bet no one thought they'd see the day when they would become paranoid about seeing an ad for 12 cpl LOL.. At 6 cpl, I'm disgusted, at 7 cpl, I'm not impressed, at 8 cpl..maybe...if easy clinic account, at 9 cpl, taking a second look, at 10 cpl, you've got my attention, getting a litte skeptical that it isn't all ESL, 11 cpl, Right!!!!, but 12 cpl...NO FLIPPING WAY.. Keep me posted.
TT has paid maternity leave? Sounds too good to be true..
Just wondering if anyone has used this paid maternity benefit?  Is there a catch? This is such a rare benefit now days it just seems too good to be true.
Good for you, if that is true. It is really a losing game. Wouldn't advise anyone to pursue it.

You have to lie a lot, wouldn't you agree?  It is all bait and switch for the recruiters.  They promise a lot, but the companies do not follow through.  Care to say who it is you are a hiring manager for?  LOL.  Never heard it called that before.


This is not true. I have been there a month and get a good line rate and paid for spaces. ??? nm
nm
YIKES... I guess I knew it sounded to good to be true. I wonder if anyone ever gets sign-on bonuses
at any company. Maybe we should take a survey on who actually gets a sign-on bonus. How depressing is that. Now I'm bummed.
Good & bad posts in the past. Must work 1 Sat. a month. Supposed to be gross line pay. Some days
s
Posts from April said everyone gets 8.5 cpl/newbie or experienced. Recent posts said
s
Glad that's true for you for 8 years. Not true for many. I love the company, but I do run out of
as do many others. Wish I were as fortunate as you.