I do at webmedx now that the platform slowness issues are resolved. nm
Posted By: skinny on 2008-01-31
In Reply to: Diskriter, WebMedx, Axolotl: Can vet MTs do - 200-250 LPH consistently after training? nm
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All pay issues have been resolved at TTS
and have never had a single problem. My first paycheck even got direct deposited. They are wonderful to work for and have a ton of work! I say go for it!!
Technical issues with the platform were horrible
It was slow a few times, never completely out, but I could never make any lines because of the technical issues with the platform.
Staff is great-no work and too many platform issues.
nm
I work at Webmedx. The slow issues are being worked on. SM
they have the best QA department, the best benefits out there (and affordable), the best bosses. I know the slow issues are a pain but they will be fixed by the solution center. They have fixed many things in the past.
Webmedx MTs, how is the platform?? - NM
x
Can anyone tell me what platform Webmedx uses?
Is the platform nice/easy, like DQS? Appreciate any comments.
WEBMEDX PLATFORM
Webmedx uses their own proprietary platform - the Enterprise platform - and Instant Text does work with it!
Webmedx platform help please
Hi,
I'm new to Webmedx and am having trouble navigating part of their platform and have yet to reach anybody there for help.
If you're familiar with it, can you shoot me an e-mail? Thanks.
Webmedx Platform
I am a disgruntled MQ employee, like most others from the company these days, and have a position available to me at Webmedx. However, the pay is much lower than I am making at the Q. My question is, how is the platform at Wedmedx and if anyone has been on DocQScribe and can compare it to the Enterprise platform at Webmedx, I'd so appreciate it.
What is WEBMEDX's platform?
.
WebMedx platform
I worked for them briefly, very VERY nice people, solid account, the platform was so ponderous and clumsy I bailed. I'm used to pushing out 200 lines an hour and lucky to get half that... archives were awkward as well.
Webmedx's platform is owned by them sm
exclusively. No other company has the exact same one.
What is Webmedx platform similar to?
Is it similar to DocQScribe or ExText? Just wondering.
I have worked at Webmedx for 5 years now. The platform sm
issues are continually being worked on. I think the platform is slow when work gets low. Very flexible place to work. You get 12 hours to do your 7 or 8 hour day (35 hr/week is full time with benefits). I like the ShortHand and the platform, very user friendly, very, very simple to learn. The accounts I do are high ESL but that's fine by me. I have an ear for them, so not too much of a problem. My boss is wonderful, the QA folks are very helpful, and tech services can't be better, in my opinion. Hope this helps.
Any companies that use Enterprise platform like Webmedx? nm
x
WEBMEDX- Assigned acct or pool and how is the platform?
ds
slowness
if so many people are having an issue with this could it be a server on their end or something? Worth looking into I would say.
Slowness is Enough
Slowness issues affect pay and make me lose concentration and get aggravated. That's enough to quit right there. Too many different things to remember on too many different accounts and even those things change on a daily basis. Too many e-mails regarding changes on all the different specifics. I guess that would be no problem for a Transcriptionist who doesn't care about the quality of work produced, but the quality is very important to me. Someone's life could be at stake.
Slowness
I have worked on this program elsewhere and quite often it is the IP provider. It takes a while for the voice to download, or gets stuck completely. Sometimes you have to reboot. Maybe your IP address changed during your shift if you use a Linksys this could slow it down. Again, reboot. Also, if all of that does not work, I usually call the ISP provider to see if there are outages, due to road work, weather, etc. 9 times out of 10 when I experience this it is because of limited connectivity. There are days like that but once in a blue moon. I always document slowness due to ISP or something when that happens to me just in case someone asks why the line drop. etc. Hope today is better! PS: Also internet traffic could be a factor that slows the whole net down. High volume days especially around the holidays when cash registers are going crazy and credit card authorizations. But, even in the middle of the night my connection has been slow, and the IP never ever really explains why.
Enterprise Slowness
Any other Webbers out there spending half or more of their time waiting on screen changes, etc. I'm about to throw this thing out the window. My line counts are suffering!! AND it is only Enterprise. Everything else is plenty fast!
Slowness issue still there for me
Some accounts must be affected differently than others, because its as slow or a little worse for me lately. I guess as long as someone is willing to say the problem is fixed they'll never really fix it.
I would LOVE to hear opinions on Enterprise platform for Webmedx&for Shorthand.See msg.
Thanks so much! Does anyone know if Instant Text will work with Enterprise also. The recruiter who offered me a job was fuzzy on that. Any webmedx employees who would like to E-mail me opinions, etc., I would deeply appreciate it .
yeh guess theres a reason for that slowness
I tried that when I worked for them so I could get a line count for each report but Ichart was either unavailable or very very slow, a lag of 2, 3, 4 and even sometimes up to 12 hours, so you can't do it that way. They also told me they didn't have that information available when I confronted them and asked to see that report. I wanted a line count for each and every report. The IChart team told me they certainly do have that information. Glad to be gone!
Just a problem with slowness of the cc list, but (sm)
if I reboot and it keeps happening, I will go to Tech support, not here.
slowness with I-chart - VERY slow.
nm
It has been resolved for me
as of Monday at 3:30 PM Pacific Time. The company, in my opinion, handled this situation in a very professional, honest, forthcoming, and timely manner.
hopefully you will get this resolved
As tired as you believe you are with your involvement with LM, there are readers (like me) who are tired of reading about it. Like someone said a couple of months ago, put on some big girl panties and deal with it! Some things in life are worth fighting over. I just would not include a foot pedal and fob return in that category.
Hopefully it will all be resolved tomorrow and
it won't happen again. Something still doesn't seem right though.
Problem resolved
Just wanted everyone to know that as of today, things are being taken care of. I will admit I was worried when this happened, as I have been burned before, but this company was definitely professional in the matter, and I will continue to be a loyal employee as long as they are happy with me.
Issue resolved here, too!!
Issue resolved here, too as of 2:30 p.m. I really never had any doubts to begin with as pay has never been late.
They are the most professional group of people I have ever worked with in 20+ years.
It really irritates me that people have to come to a public forum and tell ALL to people who really have nothing to do with the issue. If you have issues, go to management. Maybe it's the people who have to run their mouths (fingers) to every MT in the country that haven't gotten their checks yet.
Boy, things sure do come back to bite sometimes, don't they?
I wonder if I have a slow internet connection and if that would be what is causing my slowness.
nm
Similar situation resolved
I had a problem last paycheck (not with insurance), called payroll right away and problem was resolved immediately. Call or e-mail first thing on Monday, don't think there is anyone there on weekends.
It still hasn't been resolved for everyone. I'm still in limbo. I'm going
to give it until tomorrow.
Let us know when the line counting issue is resolved...sm
as in being able to view line counts live as you type, and then I would like to apply to the company. Seriously, I think it sounds like a great place to work, but no one should ever work for a company where you cannot view your production in live time. But, if they get that all straightened around, I will be sending in my resume. Keep us updated. TIA
Has TransTech's line counting issue been resolved yet?
But I remember this was a big issue a while back. Any info appreciated. 
Ascend is advertising pay at 11 cpl. Didnt they have problems paying or is that resolved.
Inquiring minds need to know.
Problem resolved. Was a post office issue apparently. nm
nm
RISS is not a platform. RIS stands for Radiology Information System. The platform sm
would be EXText.
MDI-MD platform is fast, not full of problems like Transcend platform or MDI-FL
On Transcend platform you have to click, click, click all day and still get errors, change screens constantly - its a nightmare to work in.
Again, what issues ............
You are the one who asked me to get a grip just because I pointed out that Transcend had a 74% revenue increase this last quarter and accused me of being a "MDI cheerleader", which I am not. How can my pointing out that Transcend “ain’t doing so bad” financially make you so defensive?
You are the one who said that MDI had issues that Transcend needed to “Fix” or you were leaving MDI, and now you are saying your experience has not been bad, but there are issues with management. Again, I ask, what issues?
I don’t think my post was assumptive in any way, merely factual from my standpoint. I would certainly not assume that everyone has had the experience I have had with MDI. I am sure, especially from some of the post I have seen on this board, that there are a number of MTs who have issues with MDI, I was just stating I am not one of them.
You got issues? Deal with them or find another job! It is as simple as that.
My issues ( ignored)
First off, I like my accounts. I do. That's why I'm still there.
However, the QA people I've worked with have MUCH to be desired.
On my monthly reviews, the QA person scores me, but don't even give the sentence, much less the entire report, to give context on the errors. They only give me the word I presumably used incorrectly. The WORST error I made was not putting a capital letter in the middle of a word, i.e. BuSpar. Though other errors were even more minor, there is no way to refute or explain that if it's only a word, is there? I've asked for context, asked for an explanation. Zero response. I've stopped asking.
I've also repeatedly asked for instruction on how to do something right that I'm presumably repeatedly doing wrong because it doesn't match the stated convoluted format. It's only a matter of learning the keystroke, and I can't find the answer. No response despite repeated requests.
There are discrepancies between account instructions say and what the QA person insists you do, which are completely opposite of one another. Asked which is correct? No response. So, when I'm dinged for this on the next QA review, I certainly won't get a response THERE, either, will I?
Errors are counted off that are so completely and unbelievably miniscule that no medical professional would even begin think they are wrong because, in truth, the aren't (he was seen 1 time versus he was seen one time). But because Amphion has its little oddities it's wrong. DING~
And being wrong means that you are kept out of the money. I've always passed my monthly QA at over 99%, but that just isn't quite enough to get to you making more than a tenth of a cent more per line. It's a bit like needing to be an MT Stepford wife in order to win.
I will stay there for now, but I'm no longer as enamoured as I once was. I think top management is okay, but they ought to take a close look at some of the people who are running their ship in their name.
I usually don't post here, but I certainly can't take my whining to management. The bell would toll, and it would toll for me. Maybe one of their people will read this and pass it along.
Serious issues that had nothing to do with
nm
TTS issues
I previously worked for TTS. She has recently just started her own company to provide employee status. prior to that she was a company that was subletting work from other companies. In the beginning the work was great and the pay was never late, but then she had issues. Decided to pay when she wanted to pay. From what I understand things with that issue have gotten better there, but make sure to stay on top of it.
TTS Pay issues
IMO - Linda will NEVER have this 100% perfected and I would warn anybody to stay away!
I have never had these issues
When I first started a month ago, I was provided with a TON of information. I printed it all out and have a binder with pages and pages of physician's names, spellings of cities in the area my hospital is in, and even sample reports for each of the doctors on my account. Also, if I have ever had to email my lead with any questions, she has always gotten right back to me in a timely fashion.
Pay issues...
That's probably why they never called me back once I addressed to them when they called me for rehire if they had straightened out their payroll issues. I told them I would not even consider about coming back unless they pay me on time!!!! Of course they said they have a new payroll department, but after that conversation, I never heard back from them. The company really sounds screwed up in the head. I do not think anybody needs to work for them.
lag issues
Yes, this is definitely a hospital problem. I have had extreme problems with this, but they were supposed to have fixed it on Friday. I worked yesterday and only got kicked out once. I know that KS is working diligently on this. I really don't like this about the Meditech platform, but I do like the fact that it is straight typing. I use PC ShortHand and like that as well. I also think newbies (I've only bee on this acct. a month.) have a learning curve as far as physician and patient names, looking up, etc. Hang in there - I think it will be worth the wait.
I think it was TTS that had pay issues. sm
If you search for TTS, you'll see a few MTs had issues there with pay not being on time. It's possible people are confusing TTS, which I think is Transcription, Technology & Support or something like that, with TT, which stands for TransTech.
They don't pay well and there have been issues in the
past with not getting payment in a timely fashion. You can check the archives for more info.
no issues with pay
i don't know who posts these messages about gant transcriptions, but its very easy to read into the negative remarks and get a bad impression. i have worked for this company for quite some time and have been very happy in doing so. the issue of pay should be addressed with the one writing those checks, not with disgruntled people leaving snide comments when it's likely they are hurt for probably being fired for poor performance or something and want to get back with any digs they can. it's a great company if you give what you expect to receive!
Sorry to say, I am having the same issues
Wow, I feel like you just stepped into my world! I haven't been with them long and I am beginning to notice a lot of inconsistencies in policy just like you mentioned. I thought I was just being overly sensitive. I am trying to give them the benefit of the doubt, but if things don't change soon I will have to leave.
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