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Serving Over 20,000 US Medical Transcriptionists

I did too, but left them behind and

Posted By: I was not happy there on 2006-06-16
In Reply to: Keystrokes - Amy

if you want to email me I will tell you about my experience. I do not like the idea of posting negative things on this board, as everyone finds a company to be different for them. If interested, I will be glad to share.


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Has anyone ever left Keystrokes and gone back? I left a few months ago and realize that I made a

nm


It is as simple as filling out a form. I did it when I left an MTSO and when I left sm
a non-MT position at a company years ago.

What company? I did not know that any of them offer 401K anymore.
may I ask why you left? nm
,,
I would keep looking. I left after a
month because of the very low and convoluted pay scale, as well as the fact that I was never kept on an account long enough to build up any speed. Unless things have changed, you'll waste a lot of time looking up information that other services provide. They're nice people and they paid on time, but I didn't see enough earning potential so I moved on. BTW, I had 15 years of experience at that time and 99+% QA scores.
When I left
I was told by my PS that if I went with another company, MQ would one day buy it and then fire any MQ working there who had left MQ for that company. At the time it seemed like an empty threat, but who knows?
I tell you why I left

Did you notice on Spantel the time difference?  You could be working in the evening yet the system would show it was the next day?  I was told about that when I was hired, yet I was constantly hearing from my manager about not having enough lines and there they were, credited for the next day.  They lost paperwork constantly as well and I had to work an entire month before getting paid because somebody lost the paperwork I filled out. 


I'd check my lines and see a list of jobs that showed 0 lines...yet go back in later and some would be there.  It was very very inconsistent.


 


LOL - that's why I left!!

That is why I left
nn
will anybody be left?
OMG, I know how you feel. My position was also outsourced after 20 years. I currently work for a national; but I feel there is no job security. So, I plan to go back to school and get out of transcription. This is not a profession that I would advise anybody to get into.
I left because sm

My lead just WOULD NOT leave me alone. I don't mind working 40 hours a week or even a few more, but when I have a day off, I want it to be a day off. She was constantly emailing and saying Critical Status on _____ Account and she would call me on my days off and ask me to work. Now, I know some people welcome the extra work, but I am very fortunate to be in the position where I have a husband who makes a good salary and yes, I need a full-time job but I do not need overtime and I do not want to work seven days a week.


If the pay had been better, I would have just learned to be thick-skinned and ignore her when she kept bugging me, but the pay wasn't that great and I got an offer from some local doctors to do their overflow work and then found a second part-time job with a local MTSO and said bye-bye Keystrokes. Now I have weekends off and can basically set my own hours. Just call me Happy Camper.


I left OSi and went to SPi
I left OSi because my account coordinator changed about 3 times within a month then found the same thing happening at SPi. Now the word is out that another OSi account manager or maybe even 2 are leaving. This just gets old. I am very happily employed at Keystrokes now.
Thank you all. I like to see how much I have left to do. (nm)

actually not as many as you think have left
You're just speculating though!

I left also
more than once.  Their new policy states that cannot be rehired for a year.  If leave more than once may be 2 yrs before rehired.  I know, they won't rehire me either.  I gave them a little less than 2 wks. Luck of the draw I guess. Grass is not always greener on other side of track.  Hang in there.  There is still work out there, may not be with them, but you will not starve.  I don't think you will anyway.  :)
That is exactly why I have left the
MT world because it seems MOST of companies do not care about the MT, just themselves. I know it takes money to run a business, but why cheat on the MT's livelihood??? Anyway, I just got sick of the crap, and I found it to be totally
Unacceptable. That is my cents per line worth.
I left
because the line counting method jips you IMO.  If you are not on Extext you may be fine.  Wonderful people but I could not make my line count goals with them...
Been there- left
I agree about the statement that there are a few good team management players, but the one that did QA for me was horrible. Would send e-mails in CAPS. I felt that to be very unprofessional on her part. Filling in demographics was the pits. Not a money maker for me either. I left after the CAPPED e-mail. I would stay away from this company. Sound quality was bad as well. Posting my personal opinion.
I left the Q in Dec

and am now a HAPPY Keystroker!!  Good luck, what account do you have??


Left QT
Fortunately I left QT when If first heard the rumors, several months before they closed, LAJ was nice enough to allow me to continue to work part time so the transition was not too bad, except it was a big drop from gross back to characters. I too left and went to WMX but only stayed about a month and then moved on, have been at the current company 6 months and a lot like QT, one account pretty much, very basic account instructions, 12 hour window, I still miss QT but am happy now with benefits.
Has anyone left MQ and still
Getting their E-mail??
Had it and left - sm
I went with my cable company...no cap. Unlimited really means unlimited. For me, cable was cheaper, faster and much more reliable.
Just left there and sm
I couldn't get out quick enough.  They promise endless work and that turned out to be a great big bust.  They constantly run out of work.  The QA dept is ok or I should say there is at least one person in the QA dept I dealt with that is good.  The other I can't say for certain she even knew what she was doing as I received some really iffy feedback from her that I had to question.  The platform IS Apex and it stinks pure and simple.  It is nonproductive and slow as all get out.  I also think the line counts are not what they should be but there is no way to verify that as it's all done internally within the platform.  If you're looking for production and to make money I'd recommend you running the other way.  There are so many other opportunities out there.  Good luck to you though.
When I left
I was making 9.75 cents a line. I would not have stayed if they had offered me nine dollars a line. After I quit, someone from MQ called and asked what it would take get to have me come back. I told them there was not enough money in all the world to entice me to come back.
Then you should have just left it at that
There was no need to even mention anything other than this particular MTSO is a crook. If you didn't want anyone to make comments about your friend then you should not have even brought her up, or how much she is owed.

Your friend has learned a hard and valuable lesson and you get to go on a headhunt. Nice of you to take on the cause, but if her kids are starving I would think a sack of groceries would go a lot further than your ego.

why we left MQ
There are far too many reasons to list here.
left MQ
I left in Jan 08 because my pay was about $600 less a month-- hated my accounts, etc!!! Much better at JLG!!
But what about those of us who have left
And were fall out from it? Are we supposed to try again, or are we black-listed? What is being taken care of about that? Not to be flip, but we did lose out on working at a great place, and had to take the time to go elsewhere, etc. There was fall out, and wondering if there is anything done about the people lost because of the situation which has been taken care of now.
I left there.
The pay was good. If you have a lot of experience, and experience with ESLs, they have some real stinker accounts (you know the kind, hospitals along the coasts where ESLs run rampant). Maybe that's why pay was good and they paid more during training. I don't mind ESLs but a steady diet was just making me mad.
I just left there....
Running out of work was common. When you run out, they expect you to flex and then be johnny-on-the-spot on the Friday, Saturday, Sunday shifts when the work piles up. If it had been an occasional thing, I could understand, but from the beginning of November until I left a few weeks back, it was still a problem. They should rename the company to Precyse No-Jobs-Available Solutions, LLC (with LLC standing for Low Lines coming).
I just left
I started working for them in 2002.. it was my first national. It was in its last days of being called Edix. I started with 7 to 8 cpl (can't remember) - but made good money because there was nearly unlimited overtime on my account, incentives, bonus etc. Also felt appreciated.  After 2 years I started making 10 cpl on specials team (working as needed on all team accounts).  There were always a lot of changes, especially numerous supervisors, but nothing that bothered me until about 2-3 years ago. The atmosphere became somewhat frantic - that's the word I think of - more nitpicky QA, supervisors seeming very stressed out, and tons of e-mails that interrupted your train of thought.  But was still making good money until they changed platform to Cornerstone. I found it cumbersome and pay diminished.  Then along came VR and pay diminished further. Then they cut down on specials teams, I got send to another account for 8.3 cpl/5 something for VR. The combination of this particular account, VR, pay cut, and platform did me in. I tried sticking it out and hoped for an improvement but it was very stressful. Had to find something else and now I look forward to going to work again.
Just left SPi
They have the best platform going - Chartnet.  They have good benefits and the best PTO I have seen.  Pay is so-so.  Having said that, in my opinon, this is the type of company that MTs are looking to avoid.  I was there when they bought Cymed and just left in March.  Had 9 years with the company, 2000 lines per day, 98-100% QA scores.  Paid holidays and 4 weeks PTO.  I was laid off because they keep losing big accounts and the big ones they keep are being offshored to the Philippines.  I can't tell you how many accounts I was on for the last 2 years.  Went through about 5-6 account managers (new ones coming from MQ).  They expect you to sit at the computer and wait for work, but you have to clock out when there is none.  I was sitting at the computer 10-15 hours a day and only getting about 5 hours of typing.  They just signed a contract to offshore work for CBay and the Q to the Philippines.  Don't know what they are offering, but we actually trained them on an acct with 135 doctors so they could offshore it!
I left there because.....
For one, they give you a copy of their incentive policy and then after you've worked your butt off, your told that it is old and isn't in effect. Another reason, I was typing straight and got an email with some instructions about VR. I asked when this was supposed to happen and was told yesterday. I had several questions and they were NEVER answered. I was told that every account on dictaphone (at every company) was going to VR, I don't think this is true. As for the schedule, I was an IC. I like to start about 7 a.m. and if I wasn't on at 7:15, I'd get a friendly email asking if I planned on working that day. Its a crap company if you ask me. The only positive is that they did pay on time. If you can handle being played around and the psychotic owner and her minions, it might be for you. Hope you find greener pastures ;)
Why I left - sm
Work was very inconsistent, endless e-mails and updates (to the tune of about 200 a month), then conference calls that were a waste of time, and it seemed that over the 3 years I was there doing acute care the ESL load went from about 25% of okay to understand to 95% of the worst ones on the planet and the sound quality went in the toilet where it took QA and then QC to finish the reports and then often with big fat blanks.  SO glad to have moved on! 
When I left...
One of the higher-ups there (who knew he was soon leaving) implied that the pay would be scaled down and even noted that if I were to quit and then return the next week, my pay wouldn't be near what I was making when I left. So do they offer any bonuses or shift differentials? The place I currently work for has a good line rate PLUS we get bonuses (on reasonable amount of production), shift differential PLUS they weight the difficult dictators so you get bonus lines for those. There are still some good companies and hospitals out there. (though, admittedly, I wonder how long it will be before they get sucked into the vortex of India).
I just left KS because of all the sm
disorganization. They are wonderful great people to work for but I just can't get use to the disorganization that goes on there.

They wanted to put me on that Christus account. I have had enough experience to know that when a company tells you they want to do that because you are good watch out.

How long have you been doing MT?
I left TT for OSI and I can tell you it is definitely NOT better. I think I
made a HUGE mistake and am actually thinking about going back to TT.
if all US MTs who cannot do 600 lph for 3 cpl, then all what's left
are Indian MTs.

You are certainly NOT an US MT.
I also left Transcend....
Because of the lack of work, plain and simple. We constantly ran out of work at the same time every pay period. I got a secondary account that was supposedly soo backlogged, and literally within a week, it too was out of work. They are a great people-place, that is for sure. I really do think they are trying to make themselves a great place to work. HOWEVER, I think the higher-ups are more concerned about their bottom line and making the clients happy than worrying about their own MTs. I understand that making clients happy is part of the business - but they do not know how to balance it out very well. I know of 5 people recently on my account alone who have left due to the lack of work. Just something to think about, b/c if you can't work, you can't get paid.
Well, I am the OP and I am certainly glad I left there! sm
I did not have enough work on 2 different accounts and now the side I did work on is being shipped over to another company, so thank God I did leave. I never should have went there to begin with. Is it just another large company worried about one thing, MAKING MONEY and lots of it. They may "act" like they care about their MTs, but they don't care how it gets done, just that it gets done in TAT and they do not care if all the MTs have work. Also, did you ever think about the fact that when you jump on and work when it is not actually your scheduled time to work, then you are taking away work from those MTs that are actually working their scheduled. I also did over 20,000 lines this payperiod and only have 1 main account and work is NOT slow!!! If you like Transcend, fine, but there are certainly a lot of people out there who believe they overhire and overstaff to keep the TAT's shorter. Like I said, as long at TAT is being met, they don't give a hoot if there are MTs who do not have work. They still make their money, no matter who types it! Keep cheering, one day it will come back and bite you in the backside!
I hate being left out...sm
another post mentions Douglasville. Georgia, perhaps, cause that's where I'm at...please tell me, I wanna know...I hate being left out...
I had the same experience. That's why I left too.
If you're new there you will have plenty of work for a while.  But beware, there will always be others coming after you and then you're not new anymore.  It might take longer for some than others, but the end result is always the same.   But, after 6 or 7 accounts and still no work, no answers, no pay, you'll always hear of others making 2000 lines a day.  Just one of those things that makes you go hmmmmm.
2 of my accounts just left sm
They didn't want any part of DQS. Granted, they were smaller accounts, but steady and consistent work. These accounts were fine on MTs and did not want to go through the setup and transition to DQS, so they went with other services.
I always did. I finally left. nm
nm
I just left MDI-MD, so there is an opening! nm
x
I left them after a few weeks..sm
The staff is great and pay is on time every other Wednesday..the co. is very fair. I hated the platform that I was on..MedType (DOS-run)...I don't know about rad. Some accounts use MedRite. If they had a decent platform..I'd still be with them.
It's already happening...and all that will be left is...
the ESL that VR doesn't work on. For every 10 MT jobs, there will be 1 Editor job left. Each new generation that churns out of med school is more and more comfortable with keyboarding, and point and click. They surf the web. They pay their bills on line. They PalmPilot their entire life schedule. EMR will take 30%, off shore will take 30%, VR will take 30% and all the rest of you will be fighting over what's left. Good luck. I'm going to nursing school.
Sounds like where I left. I do ESL very well, sm
but not as fast as English speaking dictators, so I was taken advanntage of by being paid the same line rate as the MT who cannot do ESL. In fact, at my current Hospital Radiology position, we had an MT who said she always tells the MT Nationals she can't do ESL, and that way she makes more money, how about that????
Actually, there was one that left due to offshoring.
I'm sure it was a decision everyone had to make for themselves.

If there's one thing I've learned in this field, people will totally change their ethics in order to hold on to a paycheck. I understand why this happens, but I had the luxury of saying 'no,' and that's why I'm happier away from the MTSO game now.

Ladies and gents, as much as you may be told otherwise, it really is all about personal profit and perks for senior management, and pleasing the venture capitalists. I've seen it up front and close with two major players in the business.
Right hand does not know what the left is doing!!
nm
I left them about 2 months ago. When I (sm)
started with them a year ago, things were great. Then they started lying about things such as pay and work, etc. They screwed me over big time. I had the best account there that I could get 300 lph on and they put me on one that I only got about 120 lph on. Seems a lot of companies do this. I lost all respect for A then.
Why have so many MTs left Amphion?