I did an audit on our hospital transcription going to CBAY - sm
Posted By: glad2cthemgo on 2006-02-14
In Reply to: CBAY - MTING
and it's a wonder a patient didn't sue the hospital. We were proofing their work in the beginning of the contract, but then, as all things go, we get caught up in other things, busy in our work and never bothered looking at their work again. Let's just put it this way - OMG!!! THEIR WORK WAS HORRENDOUS. CBAY ended up having to reimburse our facility money for the gross errors and then they were let go.
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Is Echo Transcription still associated with CBay? nm
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Transcription Matchmaker stopped working w/ Cbay
Heard same feedback from other MTs.
What do you think of CBay. Medquist has been bought by CBay.nm
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Yes all companies audit
It is not about the audits, it is about how DSG treats there MTs. Most MTs who apply with DSG, get hired, are positive MTs, but after being treated like crap, receiving nasty emails day after day, supervisors who ignore you, getting locked out of the system without given a reason, and when trying to find out why, there is no response, it can make any positive person feel negative. It is not just one MT who feels this way, it is a lot of Ex-DSG MTs. The original post was for the worse company, well many of us feel DSG is one of them. Most of us who have left DSG and the negative enviroment they create are once again our positive happy selves.
Can you spell audit?
They may not pay you a visit by ringing the doorbell but they can audit you and this encompasses 3 years of returns and you better have each and every receipt for each and every item you claim. It is not a pretty picture at an audit and can cost you dearly.
Never had an audit with these companies:
Medquist, Precyse, MDI-MD, Diskriter, plus a couple other smaller companies too small to mention. I'm now having quarterly QA for the first time in my 19-year career. It makes me nervous but it keeps me on my toes.
I thought all companies audit(?)
The same people all the time on here keeping things going. It is so high school and so silly! Like a broken record! I am sure they are glad to be rid of you all wherever you worked with those negative attitudes.
TT does not audit any work once you're off QA
nm
I know my filing triggered an audit - sm
for this company and yes, they did in fact then go back and look at one other person that I am aware of and created, unfortunately, a backlash for that poor person, as she then had to refile her taxes. The company was hit with huge back taxes, interest and penalties. I worked for a small MTSO.
Interview with in-hospital transcription department
and wondering what the rate is for in-house. Ten years ago when I was an in-house transcriptionist, I was paid 13.00 an hour and 5 cpl for everything over 500 lines per day. Just wondering how the setup is now or if that has changed. I live in Alabama and the hospital I have an interview with, will eventually transition their MTs to working from home.
My return was flagged for audit because of SE status
with all the terms written by a lawyer with signature by myself and the CEO of the company, so they closed the audit. About 2 years after they created the SE status, they wanted to make sure people weren't using it instead of IC, and I happened to be one who had to prove things to them.
Call the hospital medical records dept and ask who does their transcription. They will tell you.
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Diskriter off off offshores - and on some hospital accounts - they have not informed the hospital
x
Jewish is the main hospital, St. Mary's is another hospital under their management. (nm)
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First for hospital, then outsourced still on same hospital work
and believe it or not, the hospital was so much easier. Had worked at the hospital for 11 years before they outsourced and then worked another 3+ years for the company they outsourced to. What a difference! The company had so many rules and regulations you could hardly keep up with them all, thousands of them, on the same account, mind you. The higher ups would not leave you alone, constant IMs about any and all. I have gotten to the age where I do not need all that and walked the other week. Have scheduled testing with another hospital for this month. Hope I make the cut, love the hospital work 1000 times more than a company.
CBay
The hospital I worked for contracted with CBay, closed the transcription department, and a few months later rehired some MTs back due to very poor quality. When posed with the question as to how much of their transcription is sent overseas, i.e., India, the recruiter replied "more than 50%."
CBay
Thanks for the info on CBay!
Sherri
CBay
Thanks for the info on CBAY!
Sherri
Cbay
Hopefully things have changed then. They have been known to come in, hire the existing MTs to help with the transition, and once things are running smoothly they let everyone go and send the whole kit and kaboodle over to India. Our hospital outsourced to them and it has been a nightmare for the last year. Can't wait to see what they do when the contract is up.
CBAY
I can't figure out why Advance constantly promotes CBay without telling the full story. Absolutely nothing positive about this company that I know of. Our facility is dumping them and I wonder how many others are too.
cbay
i lost my job to them. they didnt offer anyone a position. they took it all to india. it is now back in house because of such poor quality, didnt take long, less than six months.
CBay does not use US MTs does it.
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CBay
They must have a great PR firm though. All the articles about CBay make them sound better than sliced bread! The facility I was outsourced from went with them and it was total nightmare. I would love to know how many facilities actually RENEW their contracts with CBay.
CBay
Does anyone know what CBay rates are and do they use domestic people at all
CBAY
I would like information from anyone currently working at CBay, i.e. benefits, pay for transcriptionists and editors. Thanks
cbay
My own client used to use Cbay. Let me tell you they were not happy at all!! It all goes overseas to India. Does that tell you anything??
cbay
I have no idea but the do send work overseas!
Cbay
Does anyone have any info on CBay? Anyone every work there?
Re: MQ and CBay
My daddy used to say Birds of a feather flock together. The union of these two companies is a prime example.
CBay
I was wonderng if anybody who works for CBay can tell me about the company from an employee's viewpoint. I recently got a job offer but I don't know much about the company itself. I know they own the majority share of MedQuist. I also know they have an India corporate office along with the USA one. Aside from this, I really don't know much about the company operations and don't find very much info reading the boards. Thanks
CBay
From their 2000 post on net.
CBay and Medical Transcription
Business India Intelligence - March 2000
Dictating to Delhi
CBay Systems of the US plans to use India's abundance of low-cost, English-speaking graduates to become the largest medical transcription company in the world.
CBay Systems, an American medical transcription company, has done things differently than most of its competitors, both in the US and India. While most other medical transcription companies in the US rely on American home-based transcriptionists, CBay is building its business around Indian transcriptionists.
Unlike competitors who have set up in India, CBay does not directly employ its transcriptionists. Rather, its fully owned Indian subsidiary, set up in 1998, identifies potential entrepreneurs who have the managerial capability to set up and finance production centers (data capture and data delivery are in the US). CBay (India) then provides technical assistance, including hardware and software, as well as help with recruitment and training. Once training is complete the centres start commercial operation with 100% of capacity being filled by CBay. Through the Internet, voice data (in encrypted and compressed form) flows directly from the US-based servers of the company to the production centre and the transcribed data is sent directly back.
CBay
Thank you. I know CBay is like sour grapes to some, especially when it comes to MedQuist. I really appreciate some actual information on the company and not just negative opinions.
CBay
Thank you. I know CBay is like sour grapes to some, especially when it comes to MedQuist. I really appreciate some actual information on the company and not just negative opinions.
Anyone currently with CBay? Didn't even know they were still around. Have an ad in
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CBay-any new info?
A hospital where I work has started sending dictation to CBay. I looked through the archives but there was not a lot of new info. Anybody know if they outsource?
CBay editing
I truly hope it works out for you, but I was an Editor there not too long ago and I know how they work. They lure you in promising good editor pay, and at first it seems wonderful. But then they start pushing you to complete more and more work. My supervisor actually told me just to fix anything obvious that stood out, but otherwise just to push the reports through. Check the demographics and push them through. I just couldn't work like that, and I left. The reports were all typed offshore in India and the quality was horrible. There was no way I was returning that kind of work to the client.
CBAY OUTSOURCES!
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Need info on Cbay please
Any current or former Cbay employees who can give me any info? Good to their word? Good/bad experiences? Stay away/go for it?
Thanks in advance!  
CBay layoffs
Where's everyone planning to go now that Cbay has laid off the rest of the editors?
CBay benefits?
Can anyone tell me if CBay offers benefits (specifically health insurance) to their full-time MTs?
I worked for Cbay.
They literally laid off ALL MTs and QAs and sent everything to India, after buying up a lot of smaller MT companies. The quality in India is so bad, it most definitely endangers the patient.
Why do you still work for the Q? When it's CBAY, etc, now? sm
And they have cut your pay multiple times, if you are experienced. Be not afraid. I only worked for them for about 10 years because it took them about 5 of that to figure out how to convert my wonderful (YOG) company to the dark side. Get out of there....girl.
Phillippines, Cbay, MQ.... enough said!
x
I worked at both Heartland and CBay and...sm
...CBay is the very worst. The bounced paychecks, they laid off dozens and dozens of experienced US MTs and they treat people like dirt. Their quality is even worse than Heartland's. If CBay buys Heartland, my deepest sympathies to all Heartland employees.
CBAY is one of the more unscrupulous offshore
companies. They buy American MTSO's,promising to keep the employees, add those excellent benefits and seem incredibly nice. Then they gradually eliminate the MTs, keeping a few on for editing offshore work. Can't comment on the MT pay? Could be because there aren't any, they use Indian MTs. As well, outsourcing and offshoring are slightly different.
CBAY SYSTEMS - a warning
I'm not a negative person, and I have received high marks with every company I've worked for - including CBay. My opinion on most companies is that one is good for some and not for others. But my experience with CBay was so appalling, that I want to share a word of warning.
CBay has good benefits and they pay for downtime, but the positives stop there and are totally overwhelmed by negatives. The team I was a part of waited for weeks to start our accounts, and we were expected to be patient. Only if you made a point of the fact that you had to leave your other employment to be ready to work for CBay did you receive any compensation. Imagine not being paid for several weeks! Be patient? But that's what happened. Some MTs were paid, and some were not.
And this really paints a picture of the overall working environment. If you were in the know, you could get by a little better than some. For instance, when a virus wiped out the system for about a day, a supervisor said we needed to move our schedules around to compensate. But if you were smart and talked with personel, you learned this was not necessary at all. Downtime should have been paid - period. Some MTs got that downtime and some did not.
If you are a good MT and pride yourself in your work, you might think you would never get fired, but nothing could be further from the truth. They are very quick to fire people.
Although my group's part in CBay was very small compared to how enormous the company is, all three supervisors were dishonest in some way, whether it dealt with downtime pay or something else. A couple of us who were better at transcription were often told privileged information and instructed to not tell anyone. Meanwhile, other girls would ask for this information, and the supervisor would say, I don't know. An organization with that type of game playing and dishonesty at the supervisory level should not be on anyone's list as a great place to work.
There is much more I could say, but my hope is to say enough to protect others from making the terrible mistake I did. Sweatshop does not even begin to describe how CBay degrades its MTs. They should truly be ashamed.
Anyone heard about layoffs from Cbay? sm
Someone posted elsewhere that they had been laid off by this company.
Cbay has laid off all of their US MTs and Editors
and sent everything to India. They bought up a lot of smaller US companies and slowly transitioned EVERYTHING to India. What more is there to say about them? Bad news.
I agree wholeheartedly but look at CBay
they are still thriving, and more and more companies are at least dabbling in overseas, certain percentages. Not to mention, I am seeing a lot of companies downsizing, like MQ, where hoardes of people are shifting right now, and many smaller companies are getting bombarded with applications so getting a job right now is incredibly hard because if you do not accept the pay they offer, or their insurance they just hire the next MT.
Something I have discovered is health insurance is almost nonexistent anymore, I mean how did that happen in the last 6 months, and right under our noses -
my health insurance went up almost double in July, and now my pay went down due to lack of work/more difficult work...
many companies also dangle the health insurance in front of you now to take it away if you do not meet their almost impossible criteria of keeping it.
from what I see it is getting worse every month so I am not sure how we can make a difference.
SPi, CBAY, MQ..... It is a 3-way LOVE TRIANGLE!
All 3 are in the Corporate Lunch Room... sharing everything!
What is Cbay. Do they hire MTs. I thought only Indians.
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