I can see how the posts might lead to that conclusion
Posted By: tnmt on 2008-01-26
In Reply to: Don't mind the post, but KS doesn't seem - well run at all.
I think a lot of people just know there are a lot of KS people on the board and so throw the questions out there. I don't think that's necessarily management's fault.
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As a shift lead I made $15 an hour, but did QA plus lead duties...
I also worked terrible hours with no differential for them. I think it just matters on the company.
I have come to the conclusion that
No matter what company you ask about on this board, you cannot base going to work for them on what you are told. For one MT a certain company is terrific and for another it is horrific. I am once again working for a company who got honors on this board, who promised me a certain amount of work each day and an increase. So far, I am out of work almost every day and the increase is long past due. If you are looking for a new home, read the ad and judge for yourself if this sounds like a good place to work. Then, make your list of questions to ask the recruiter, put them in an email to her and have her confirm everything that is written there and send it back to you. Keep that as a record of what you were promised. If after working for them you find that things are not what they were to be, shake the dust off your tailfeathers and move on. There is no sense in questioning, complaining or hoping for help, because in most cases you will be ignored. I also get a bit upset with the issue of companies who offshore. What makes the difference if you work for a company who offshores work, as long as you are given your fair share and a paycheck? I have worked for 3 so-called All American companies and I really don't see that this makes them treat their MTs any better. Outsourcing is here to stay. From our clothes to the food we eat, they all mostly come from other lands. We might as well accept the fact that MT work is going to be done to some degree off shore and just live with it and do the best we can here as American MTs. When I accepted the facts and developed the attitude I just described, I found myself more content and less stressed about this profession. Rely on your own instincts, talents and abilities and know you are the best you can be. If that isn't enough for whoever you are working for, they aren't worth your time.
I have come to the conclusion
that it doesn't really matter what people say about any particular company. To find out what they are like, you must work for them. Some companies may be better than others, but opinions vary. If a company has trouble with paying their employees, well that's one thing everyone should know. But, all transcriptionists have varying work experience, years worked and what type of work they can do. Some can't do ops. I have done acute care transcription for 28 years. How does that compare to a person who has a year or two or even ten years. I have watched the trends in transcription and quite frankly, it stinks. Companies don't want to pay holidays usually. Some won't let you take a day off without pay to go see a doctor while offering you health benefits. Some want you to have such and such equipment at your own expense, unlimited long distance at your own expense, DSL, cable, Word 2000, 3000, XL, and on and on and on. A while back someone asked about Webmedx. I answered that I had 99.9% ESL doctors. It was disputed. On the account I was doing, I had ONE English doctor - all the rest were ESL. I didn't exaggerate in any way. For me, that was the way it was. For someone else, it could be completely different, but I sure wouldn't try to work for them again. Amphion has ExText. If you like to fill in democratics and not actually make money, that is the place for you. Transcript-USA has a horrible system, Cquence. Heaven help the person who works for them. You won't be there long. So when I ask about a company, I don't want to look in the archives. Personally, a person should state how much experience they have if they remark on any company. Everyone is different. A new person can tolerate more with a bad company because they don't know any better.
I think I have come to the conclusion..sm
I am going to stick with my measly 15-20 hours a week at my MTSO and do something else on the side to make up for money I am not making MTing.
It is not a foregon conclusion that in nursing
odd hours, shifts or days, except perhaps in the latter part of the nursing program that incorporates the practicum. The options that nursing offers to you are far broader than an MT can ever hope for. In Houston, you can even do 3 16-hour shifts over, be considered full time and be off 4 days. You may also want to consider nursing administration, which has a more traditional schedule structure of M-F 8-5. No doubt the schooling and maybe first year or so would be pretty rough, but in the long term, the pay-off will be well worth it.
In terms of your babies, many of us do not have the luxury of even having our children as long as 1 or 2 years. I was a single parent and had no choice but to put my son into day care at 3 months old. Back then, I worked M-F 8-5 in-house jobs, but when he was 9, they started outsourcing and I came home to work. Even then, I still continued him in day care/after school programs for a few more years because he loved it. Being an at-home MT, I was a slave to my office even when he was home and missed out on many a soccer game, birthday parties and all PTA meetings. He is 31 years old now, a great son, my best friend and no worse for the wear.
You are fortunate to have found a calling to follow at this early stage in your life. I say go for it whole-heartedly. You are much, much stronger than you think and your kids are too.
Very interesting conclusion. My first and continuous 3:00 am (sm)
thoughts were OVERHIRE on the account to keep contractual agreement re: TAT.
? for any lead at Keystrokes. What does a lead do?
Do they do QA, mentor, or ....?
You can e-mail me privately if you like.
Some of us choose neither to lead, nor be lead!
I guess I just don't have that 'pack mentality'.
Posts from April said everyone gets 8.5 cpl/newbie or experienced. Recent posts said
s
Are you a lead or IC? Only getting 8 here!
you are a lead?
I can't believe that.
TO KS MT and KS LEAD - sm
I am not a basher, but I just wonder that EVERYTIME a thread about Keystrokes is started, one or both of you come on here and JUMP down the throat of ANY poster, calling them bashers. What do you call your attitudes and responses? Surely, if Keystrokes is the wonderful company you say it is, it shouldn't need to be defended the way you both do it (which sounds suspiciously like management talking), and would stand on their reputation? I have to say, I don't work there, never have, so don't accuse me of lying or not cutting it, but both your attitudes leave a bad taste about how things really are behind the scenes. You seem to be doing more harm than good for Keystrokes by the tone of your posts. Makes an outsider wonder what you both are protesting so much about?
I am a KS lead
I do not assign the work on my account. The facility routes the work to us. Cannot speak for other accounts that I do not work on. However, as has been said before, I find Keystrokes to be honest and pro-transcriptionists.
Then don't become lead
and you will continue to love it. Leads are the ones who are verbally abused by management at the whim of whatever account they are over.
I don't know but seems she was a lead in name only nm
Maybe it's your lead. sm
Email me, I will help. I have a great relationship with Becky and Karyn and sometimes they don't know if they leads don't tell them. I am a lead, and busy as can be on my accounts, so I could use you if no other accounts. I also know that there are always new accounts, three in my area alone in the last 2 weeks with 4 more going live in April. I will try to help.
KS Lead
Thank you for your response. Do you know anything about the ExText platform? Is it easy to use, fast in performing various functions, with few technical problems? I've seen pro and con on ExText and only know that it uses a different pedal. Do not know how it compares to other platforms.
KS Lead
Sorry - just to clarify, did you mean ExText was compatible with Shorthand, or only the ones you mentioned for radiology?
To KS Lead...(sm)
I was just wondering why KS does not pay any bonuses - such as quarterly bonus, if you do more lines than required, or anything besides base pay for lines typed. I know they don't pay overtime, but have they ever considered any incentives for doing more than required lines? They seem like such a great company to work for, and the incentives really do work, was just curious. Appreciate your input.
Who is your Lead?
Shift lead
MTs were required to transcribe during our shift, and the shift lead part will now be handled by the team leader. I have a good line rate and am happy to be typing, no problems here. They are still a good company to work for.
Lead MT elimination
I hope the lead MTs stuck together and told Medware where to put their offer of transcription and/or reviewing. There are better companies out there who will pay more! And will treat you better.
As a former OSi team lead.....
I will say that the main reason I left the company is because I knew it was not right to ask people to work extra when they could not report it on their time sheets. And, yes, an account coordinator, has definitely recently asked people to work extra but not report it. This has been going on a long time. Time should be recorded as time actually working not what you put on a time sheet. That is ridiculous. The majority of my MT's did work extra but did they get paid overtime? No! This is SO not right!!! ');>
she did it while a team lead too
/
Maybe talk to your lead and ask....
how it works? Don't you see the job numbers and what order they come in if it's in a pool? What kind of account is this for, acute or clinic? I would honestly ask and let her know you're not happy about with this.
Thanks, Jo...I am going to just ask my lead tomorrow (sm)
As I explained to anon2 above, I am on Meditech with a C-Phone so the ER accounts on that platform might be more limited...but I'm going to ask..Thanks again!
Conversation with my lead. sm
I had a long conversation with my lead a few days ago and then talked to her again this morning. She told me that Keystrokes is concentrating on employee relations above all else and that is why the benefits have been changing/improving, why there has been so much positive feedback, etc. I have never had a problem in the 2 years that I have been there, but she says that they are working to make things even better.
I know that they have a lot of new accounts coming on and a lot of people that will need to be hired. They are working on the health insurance changes and increasing some of the other benefits in order to get some of the MTs that are disgusted with other companies.
They want to be the best out there, and they have my vote!
I have never posted before! Must be another lead. nm
nm
I'm totally with you, KS Lead
It is absolutely ridiculous and IGNORANT to call someone a moron or any other name just because they stated a fact that you don't like or don't want to believe. I have been with KS for several months, and it is the absolute truth that they have gotten SEVERAL new accounts recently, and more are coming in. A lot of the new accounts are coming from other companies that they are very unsatisfied with or do not want their work being outsourced outside of the US. I know this for a fact because I have one of the newer accounts as a backup, and I was given several new accounts to choose from as my backup! It sounds to me like some people are just plain jealous of people who are happy with their jobs/companies because they are miserable with theirs, so they resort to immature name-calling on this board for no reason at all, other than to show off their immaturity and ignorance. All I have to say is GET A LIFE! If you don't like or don't agree with something that someone posted, then simply ignore the post! This board was meant for people to come on to get information on companies, not calling each other names like we are in the 2nd or 3rd grade! This will be the last time I post on this board as well...ever.
Are you the KS Lead that goes to the higher ups?
If the higher ups are telling you they are getting 20 accounts, they are probably counting each dictator on one account! Would that make sense! I'm being sarcastic. Is it working? LOL Think, people, think!!! LOL - laughing at this whole thread. It is hysterical! I LOVE THIS BOARD!!! 
If Keystrokes was so fantabulous, they wouldn't need to post on here to hire!!!!!!!
Get real. KS LEAD
Get over myself? Sheese, you sound just like the quality-type folks I had to deal with at KS.
Perhaps you were a miserable recruiter, which is why you felt the people you were supposed to be luring to a position with your company were 'the most miserable group of people in the world.' Sweet attitude.
If one is considered 'difficult to work with' because they value their time and ability, then, yeah, I suppose I am 'difficult.' Better that than an unhappy doormat.
Not that it matters, but with my experience, I got seven job offers within 48 hours of sending out my resume. I'd heard such great stuff about KS on this board (and only this board oddly enough) that I took that position.
The so-called trainer they hooked me up with was a complete tool. The platform was a joke and the trainer had no idea how to answer my questions.
Simply enough, I moved on and found a company without the 'tude. (And without the cut in pay.)
Obviously you love KS. Obviously I don't.
Deal with it.
My lead at TTS is a manager at
a different company too. She hasn't been at TTS long but can never be found either.
Yes, these are definitely questions that you need to ask your lead
Not on here. That is why we have leads.
Sorry, there is no lead on this account yet,
otherwise, I would have asked.
Thanks.
Have you talked to your lead? sm
My accounts are busy. They were slow for 2 weeks but picked up, asking for extra help through this week!
My lead was nice...
nm
What exactly is a Team Lead?
//
team lead
You have it all figured out. How can I even respond to such brilliance. Until you understand what my job entails and how much I'm paid, might be smarter just to stay quiet. You know about 1% of what I do for Cardioscribes.
Team Lead Help
So, if you don't mind me asking, to make sure I go the proper route, when you say team lead, are you referring to our STM? I have not been with the company very long and I am not familiar with the position of a team lead. I plan to take your advice. Please email me if you would rather communicate that way. Thank you.
okay management or lead or whatever...
I was a lead at KS 2 years ago...sm
and I put in my lines like everybody else on my team. Unless you are in a very large account you can't make a living without putting in lines yourself, and not all of their accounts are huge. Just my experience.
peronally, I'm trying to become a lead - sm
I hear they have all the luck of the draw! I'd work 24/7 for that kind of 'in.'
A few posts about them about 3/4 of the way down this page between the DSG & Diskriter posts. nm
s
Response to team lead
You say that you contact everyone who is assigned to you - maybe the short circuiting is happening in HR. Someone is offered a job and then the HR person doesn't forward appropriat paperwork or email to the necessary people.
That's bull...sorry..but I'm team lead and
spread it elsewhere
Your team lead/boss
In general, do your bosses respond to your e-mails with questions about your accounts, etc? My boss does not answer any e-mails. All of my e-mails have been our accounts and not just B.S.
Attention lead person at KS
Listen up here! Instead of asking MTs on a board to give up someone's initials, why don't you just go through all the tests that have been taken and passed, and see what or when jobs were offered. Do your own internal inventory and grow up and become a professional.
I am a Keystrokes Lead MT and this person
obviously is not, even if just for the reason that we are not called Team Leads. My title is Lead Transcriptionist.
Is MDI-Fl the one that hires a lead person(sm)
on new accounts when they take over? Local hospital employees just got 1 week notice - no severance from hospital and were offered positions with MDI, just wasn't sure which one. Pretty sure it was the Fl. one though.
Reply from Keystrokes Lead
I converted it to Keystrokes because that is how I have always mentally figured things. However, with your numbers the keystrokes does come out to 78,000 (for 65cpl). That is a high minimum when the average firm is 1000-1100 a day. Just my 2 cents -- My decision if I want to pursue a job with such a high minimum, but thanks for your input.
Question for Lead MTs out there: Are most of you paid
an extra cpl for being Lead or are you paid a flat rate in addition to what you type or are you paid nothing additional but the title? TIA
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