I can handle micromanage and cherries, but its the bill collectors I want to stay away
Posted By: TTsoon2 on 2009-03-14
In Reply to: My account is so good, I feel as if I'm cherry-picking with every report.... - No Sour Grapes Here!
You see, to me it is more than worrying about micromanaging and cherry picking. I have been in the biz long enough to develop a rough skin. It is when I do not have enough money to pay the rent or car which bothers me. So, I take the shift least wanted b/c there will be work there, I allow micromanaging and say I will do better next time, and I learn all the toughest ESLs without complaint. You see, no one can control another person, and one should know no job is perfect out there. The only thing a person can and should do is mature-up, quit whining, and get to work so the roof stays overhead, the pantry has milk and bread and the car is still outside. Of course, that is my 2.5 cents.
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If the bill is currently in limbo, why would they assign the same bill number to another bill?
I'm not trying to argue with you here and I think that outsourcing is a very important issue that needs to be addressed by congress. What I'm saying is make sure you have all the correct information.
No OSI bonus collectors?
//
love cherries but not cherrypicking
routing the best jobs to your buddies
Ok, I said the chocolate covered cherries but
I said, well almost. You just have to read all the post. Some ESLs on mine are better than the English so it can happen. I have 1 English speaking PA that it never gets and I have no idea why. Her reports are pure salad. I worked in a hospital before making both base and incentive and I only work part now so how to compare what I made then as to now? I have edited over 600 lines before BUT and read THIS, that is few and far between. The stars all have to be lined up for that to happen. I can and do do 400+ a line but am old and really have forgotten how much paid per line and per hour when working inhouse.
TT is nice, they don't micromanage
That is the whole gist of TT. They treat you like a human being instead of a number. Unfortunately they are too nice and too many things go unnoticed and/or uncorrected. And it isn't always easy to make a good line count.
Well, don't know about the micromanage part. They
nm
Pay is good but they micromanage
phone calls, instant message, emails etc.
You are so right on . . . micromanage just like the BIG companies, i.e.,
Way too many supervisors who take the good work and pass the worst along to their MT's. Way too many in mgmt positions now.
Just send out email to all of us to email this person each and every time you do not get your lines per hour, etc, and give the reason. So ridiculous. Really not enough to do for mgmt team anymore. Way too top heavy now. Used to be a GREAT company, but must say it is not the same company I started with and not for the good.
The biggest problem within the past year is no work/low work much too often and their persistent hiring of new sups who know NOTHING about the account, and also hiring account managers who know NOTHING about the account . . . seems to find a mgmt position for those people are just not valuable enough anywhere else.
S ad . . . but true.
Can you say micromanage and cherrypick?
Are there any companies who do not micromanage you to death?
I am a good MT, produce high line counts, am reliable, yet the company I work for insists on micrmanaging us all to death. I just want to produce excellent work and be left alone to do so. Is that too much to ask these days? 
Posts from Aug. say hounded by phone calls all day, micromanage your time, and
s
Here's how I handle it....sm
1. First off, if you don't stand up for yourself, others will continue to rely on you.
2. When someone knocks on the door to visit you have to tell them that it's your work time and they need to come after ___ o'clock. Some people think that if you work at home you have lots of flexible hours and if you don't set the rules then they don't know. You may also want to consider posting a note by your front door that says my work hours are 9a-5p - please do not interrupt during this time or something like that.
3. When people call wanting you to take someone to the doctor, get horses rounded up, etc. remind them that you have a job to do and that they need to take care of their own problems. If you were driving into a hospital or doctors office to work they wouldn't pull this stuff on you so why take it now?
4. Use caller ID and if you end up answering the phone politely tell the other person that you're working and they need to call back after such and such a time.
5. If you will stand up for yourself and do the above things you'll find yourself not being as stressed out and having actual free time again. You will also gain respect from family/friends that currently call on you once they realize that you're serious about not being the bail out person anymore.
Good luck!
How would you handle this?
As I said, I do like the company, like the work, and have been with them now for 6 years (do I look dumb yet). I don't like being taken advantage of, but am not sure how to approach it. The software we have to rent is their work platform, just like all companies have. I don't want to make anyone angry, but also don't know what to say. All the MTs have to do this at the company, not just me. How would you approach this? Any suggestions?
omg..that is just too much for me to handle...
thanks much for that info!
It's the same old act, different handle
I think I can remember three different incarnations of this person...I think in one of them she claimed to be Eastern European royalty or something. She sticks a finger into the wind to determine which way the wind is blowing and then intentionally goes against it or whichever will put her in what she perceives is the best light. Then, of course, in the postings where opinion is split roughly down the middle, she's flipping faster than the grill boy at McDonald's at lunch hour.
Sadly, if she pops up and agrees with anything I wrote, I feel chastised and develop the sudden urge to go back and disavow whatever it was I had written.
If you can't handle it, don't apply for it.
If you can't handle the daily volume of work then don't apply for the job. You risk getting the job, having more than you can handle and doing either a poor job just to get it all done or not meeting your deadline. In either case, you risk damage to your reputation when the doctor is unimpressed with your work.
Is there another Transcriptionist you can share the workload with?
If the problem is more a lack of experience with transcription as opposed to too high a volume of work then my suggestion is to try to get transcription experience before venturing out on your own.
Of course you can't. You Can't Handle the Truth!
zx
How about you just don't handle it and ignore it.
sometimes, less is best!
How to handle nonpayers
Contact the attorney general of your state and the attorney general of the state where the company is located. If there is a department of business regulation in either state, copy them as well. Then inform the nonpayers that you will proceed on to small claims court. Then do it.
How do most companies handle this?
I recently started with a new company, so all of my work is going through QA right now. So, last night I typed a note for a doctor that was 250 lines and at the VERY end, he said I'm sorry, just delete this dictation, I have changed my mind. Well, I didn't delete it, I had been typing a while with all of those lines. QA picked it up and she deleted it and sent me a note telling me that the dictator requested it to be deleted and please make sure I pay attention to that next time and I no longer have those 250 lines!!! So, is this how all companies work, because I am not sure I remember having that situation before, but it seems quite unfair that I would type that many lines and then be told nevermind ???
How do most companies handle this?
I recently started with a new company, so all of my work is going through QA right now. So, last night I typed a note for a doctor that was 250 lines and at the VERY end, he said I'm sorry, just delete this dictation, I have changed my mind. Well, I didn't delete it, I had been typing a while with all of those lines. QA picked it up and she deleted it and sent me a note telling me that the dictator requested it to be deleted and please make sure I pay attention to that next time and I no longer have those 250 lines!!! So, is this how all companies work, because I am not sure I remember having that situation before, but it seems quite unfair that I would type that many lines and then be told nevermind ???
can you handle a 12-hour window?
Our company is offering a bonus right now, as they are taking on a couple of new accounts. It depends on so much, because where I find them great to work for, others have not.
I have been here about six months, and have never had one issue about scheduling; however, I do work the days I have committed to, just that they have a 12-hour window in which to do it. My supervisor has also never bothered me for the occasional flexibility, and one of the administrators even told me to go ahead and work however I want on the weekend, whether it is Saturday or Sunday.
You do punch a timeclock, but after I got used to it, it only has helped me as you actually make a bonus for lines/hour, which if you clock in an out say an hour at a time, you get can that pretty high.
There is a lot of ESL, but plenty of help and information to help you...
Please feel free to E if you need to...
Thanks.
I had been posting as anon. This is my new handle.
nm
Company found way to handle TAT. SM
After 5 pm, they are dumping out whatever reports are in editors ques and sending them out to MTs, but just certain MTs who have high ratings and are not allowed to leave any blanks. Sounds like a great idea, except if one is the MT who gets stuck with all the junk, one right after the other.
This isn't VR either. 
I can't afford to stay with VR. If they paid more, I'd stay.
The situation sucks. I really liked this company when I started there. I know they read these forums, and they are aware that we are unhappy over VR line rates. They stroke us with cute emails and say we're the best, but I can't feed my family on praise. They're turning into another MedQuist, and so I'll be leaving.
I don't know if this can be asked or not, but how does Keystrokes handle templates? (sm)
Are they prefilled by the platform and if so are they paid to the MT as having been typed by the MT or does the system subtract for the template?
I have no problem not being paid for template characters; however, I have found (with a couple of services that I have worked for) that the platform (or client or maybe even the service) will fill in absolutely every heading that MIGHT possibly be dictated by the doctor. We, as the MT, have then had to bounce up and down the template looking for the heading that is being dictated and in some cases, having to modify the template by extracting words to fit how the doctor is dictating that heading. In both cases, the line counter was set up to deduct the characters from the ORIGINAL template (which we were not paid for). If the doctor dictates a shorter heading than was prefilled by the system, we are essentially losing lines. (I hope that wasn't too confusing.)
It's just so much easier to type as the doctor is dictating and use my expansion program rather than jumping up and down a template. I'm wondering how Keystrokes handles their templates. TIA
But the newbies can handle being team leads?
Give me a &%$) break!!!
Good question! How to handle the stress.
Would be a good thing, but what does a person do?
Does anyone what national company has been hired to handle...
ProHealth Care of Wisconsin hospitals. I heard that they have now changed to a national company to do all of their work for all their facilities.
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We are ALREADY footing the bill and have
.
It has to do with how they bill their customers. nm
s
every wonder if they still bill the company cpl?
xox
What company were you with that sent this $$$$ bill?
NM
A bill you pay is different than getting paid.
The benefit of the doubt is given in this instance. In this case, the pay date should have been the 5th since the actual pay date is the 7th, then the money should have been there on the 5th. This is a paycheck, not an authorized bill coming out of your account. The work was done, and the pay should have been there. My company always pays ahead of time if the pay date falls on a weekend day. It's a matter of courtesy. 
phone bill
Vonage is reasonable and offers a plan with unlimited long distance. I have had it for about 6 months and am happy with it. They also offer the option of paying yearly where you can save even more money.
Sure, and pass the bill on...
to who exactly? The consumer? The American people who are already being ripped off when it comes to healthcare? Some of you just want more and more and more, but you have no clue as to where this mystery money will come from.
Ok. I could handle once as a mistake if explained promptly and fixed. Twice? I would run sm
as fast as I could. Twice in two months? What if you never get paid at all? You would be better going with a national while getting your own so that you have benefits and a steady paycheck. Start your own accounts slowly so that you start right.
You are right. Even Bill Gates dropped
the whole idea of VR, saying that it could not be perfected enough to be profitable for the software company who manufactures it. You are also right in that if something inferior is sold to someone and it doesn't work properly, they won't even think of using it again. In my experience, the C-phone worked the best and even WP5.1 for speed and from my point of view for making the most money. I also used to use Mac and found it to be very fast and efficient.
ICs should foot the bill, not employees.
Are these people employed at Keystrokes or are they contracted MTs paying for long distance and equipment? Ehhh? 
Do you have employees or do you have ICs? I see a difference there whether you are transcribing in an RV or an office, still the same should apply. If an MT is classified as an employee, the employer should provide equipment free of charge and pay any and all expense incurred while that person is employed. IC is a whole different ball of wax. 
You'd do better to bill by the audio minute; I'd bill $0.75 per minute of audio.
x
Can anyone tell me what a "standard MT" is. Bill Baker is SM
looking for them and since I live in the southeast too, I want to know what that is.
Here is a petition to sign for HR 427, a bill regarding
that very thing. Please forward it to everyone you know as well:
http://www.rallycongress.com/support-for-h-r-427-nabopia/1585/support-h-r-427-notify-americans-before-outsourcing-personal-information/
That is terrible. You know, those women have no idea how to handle all these big university accounts
that are moving up there. They are very very wrong about some of the things they do and it seems like they really dont know as much as they would like you to think they do. That is absolutely disgusting that they did that. I hope that MT reported them to anyone in New Jersey they could find. I would have taken that as far as I could have if I would have been her to the CEO. That is just horrendous. My goodness, why does MQ continue with them. I believe firmly if you make enough calls you will find someone that is willing to listen and take the info where it needs to go I believe that.
The key is working multiple accounts. Three months is hardly long enough to get a handle sm
on the job. Maybe better to keep a parttime job until you are up to speed on the new job. I haven't run out of work in almost a year (and that was only for a few minutes), but I do multiple accounts. Great company, great people. Nice bennies.
Plain and simple, you have to be able to handle the difficult dictators in this profession if..
you want steady, appreciated work by a national company. There are so many hoppers out there who bounce from company to company, and then come here to complain about it. Trust me, we have all had our share of tough dictation over the years. When I started MT over 20 years ago, I cried daily trying to get through those many mumblers, ESLs, etc. to make mere pennies an hour. The experience and skills that I gained by hanging in there made me a successful Transcriptionist over the years. I started out in-house, and then obtained a few local accounts, and built from there. I ran a small MT service with several subcontractors helping me. I am now with a small national, the name of which I don't want to mention. I make a good line count of .11/65 characters with spaces and have absolutley no overhead. If you are an experienced and skilled transcriptionist, there are companies out there who will pay you what you are worth. Don't settle for less. However, if you are new and inexperienced in this profession, do not expect to make a good living until you have built the skills necessary to succeed. If all that was involved in MT was getting the easy dictators or accounts, it would not take much to be good in this profession. A company needs to see that you can tackle whatever comes your way. No one ever said it was going to be easy!
Like Bill Clinton read the big bible...
he used to tote around on Sunday photo ops!
Re: The Calif. bill: The "Governator" shot it down. (no msg)
.
I didn't get the letter, just a $600 phone bill.
Their unlimited is only 5,000 minutes and you can use that is 2 weeks or less. You need to use a service like Vonage. Comcast and Time Warner cable also have digital phone service. It uses your regular phone wiring, they just attach something on the outside of your house and you use a modem and it is truly unlimited long distance.
If you want to keep your home phone it takes about 2 weeks to get the service. If you want to keep your home phone and just add a new line they should be able to do it in just a couple of days. I have mine through Time Warner and it is $34.95/mo because I also have my cable internt through them. Vonage is cheaper, I think $24.95/mo.
I've only had my service about 3 weeks, but the sound is very good and I've had no problems using it wtih my C-phone. I wanted to keep my same number, but didn't want to add another phone line to keep costs down. I have call waiting but can't get it to work with the C-phone so I got voice mail for an additional $4/mo so I can still get messages even if I'm working.
Mark bill and envelope "CONFIDENTIAL,"
address to doctor personally with a handwritten note attached to your bill stating, Will you please have someone take care of this? This happened to me. The office manager was embezzling funds which he knew nothing about it until I brought my bill to his attention. My bill has been paid immediately in the 15+ years since then. Good luck.
ask your senators and representatives to support this bill
One thing you can do is contact your senators and representatives and encourage them to vote for the following bill:
S. 810/H.R. 1653
Clinton (D-NY)/Markey (D-MA)
Prohibits American businesses and health care organizations from sharing consumers’ personal information with foreign affiliates or subcontractors without consent from consumers. Allows consumers to “opt out” of having their personal information processed overseas and bars companies from denying service or charging consumers more as a result.
Go to http://www.congress.org for a very user-friendly way to identify and contact your elected officials on the State and Federal Levels.
company-paid phone bill?? sm
Crazy question, have high speed internet and AOL for my mail. I do not have unlimited long distance. Is there any company for whom you would not run up a huge phone charge, could not do that! Crazy question, I know - but doesn't hurt to ask.
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