I am with you. Left a while back. Very disappointed.

• Burst Bubble - MT
  • I share your grief over the same company sm - It burst here too
  • Can we communicate this company's name in - some way?
    • Hunred bucks says it's TT - exactly why I left after a month. Happy now. - xox
      • Bingo. You won 100 bucks. - Extremely disappointed
      • Wished I would have left after a month. I regret that - I ever let my other MTSO. nm
  • This is their normal way of doing business when a new - Yep
  • I am with you. Left a while back. Very disappointed. - Extremely disappointed

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nm

This is the sum total of what anyone knows about the poster who touched off all these comments.  She wrote: 

 ''Just when I get my creditors settled into dates I pay my bills, I will have to revert back to having to go to the payday loan for money. Twice a month is too long between paydays.''

Some of us have pointed out that with four months to get ready for this change in payroll method, a reasonably mature and disciplined individual ought to be able to prepare for and adjust to this change.  Others have suggested that we cannot possibly know what horrible circumstances (caring for a terminally ill relative was one possibility) getting paid every other week solves that being paid twice a month will not. 

The writer will have to ''revert'' to getting high-interest, short-term loans from payday lenders.  She has apparently gone this route before and then failed to take measures to see that she does not need to ever again.  And if she feels she must borrow money this way, it has to be the fault of somebody else (MDI/Transcend.)  Nope, nobody has convinced me yet that this is not an immature and blame-shifting person with poor money management skills. 

Next?

nm

at Medquist, so obviously outsourcing would not be something unfamiliar to him.  I have worked with them for over a year, and I truly believed the family thing that was pushed, but it does not have that feeling anymore.  I need to talk to Tonya, but my gut feeling is to walk away, just scrape it off like something bad on my shoe and move on.

I'm sure you can find something else.  The great thing about this industry is you can always find another job.  It may not be ideal and exactly what you want at the time, but something to get by until the right one comes along. 

Good luck! 

The accounts weren't too horribly bad.  The reason I ended up leaving was because slowly but surely they began to inch closer and closer to paying QA by production.  When I first started, the quota was something like 30 reports a day.   We simply had to make sure that we QA'd all reports that were close to being out of TAT first and then do the rest.  Then, my supervisor left and they hired a new one who immediately called a big teleconference meeting and said we had to up production to 60 reports a day.  Then, they started counting lines.  Which was fine because they were still paying hourly.

Next, there was an MT who used VR software because she was blind - yes blind.  Again, when I first started, I was told we had to edit her entire reports because she used the VR software and we had to make sure that everything was correct and made sense.  Then, we are told only check the blanks.  I wasn't comfortable with that and I continued to completely proof every word.  Then I was called on the carpet not because I wasn't meeting the production quota, but because I was ONLY meeting the production quota.  I told them I was proofing all of the MT's work that used VR, I was told that no one ever told me to proof every word of the VR reports and that I needed to fill in blanks and move on.  When I voiced my concerns, I was told that was my job, to fill in blanks and I should move on and strive to product above the standards.  Next thing you know, rumors abounded about changing the QA staff to being paid on production.  So I left. 

There just seemed to me to be too little concern for quality and more emphasis on quantity and I just didn't want to be part of company who would take money out of my pocket just to line their own and that's what they were doing by putting QA on production.  I also am not comfortable with the job of QA being thought of as a blank filler.  There is much more to the QA profession than just simply filling in blanks. 

I don't know if Transcend ever did start paying QA by production, but I could see that the idea was being floated there.  Maybe there was a enough protest that they didn't change from hourly. 

Good luck to you!

happier.  I am on a different account then the first time and it is as if it is a different company.  I have a great lead who leaves us alone most of the time but is there when I need her.  It showed me that you can have a different experience within the same company.

I have to say that in the few weeks since they have the new office, it is much more organized probably because there are a lot of people there all the time.  I had the pleasure of speaking to the new HR manager who was HR at a hospital, got my questions answered about insurance as I am going to full time and had a live voice pick up the phone.

Not all change is bad.  This is one company that has changed for the better. 

Did you notice on Spantel the time difference?  You could be working in the evening yet the system would show it was the next day?  I was told about that when I was hired, yet I was constantly hearing from my manager about not having enough lines and there they were, credited for the next day.  They lost paperwork constantly as well and I had to work an entire month before getting paid because somebody lost the paperwork I filled out. 

I'd check my lines and see a list of jobs that showed 0 lines...yet go back in later and some would be there.  It was very very inconsistent.

My lead just WOULD NOT leave me alone. I don't mind working 40 hours a week or even a few more, but when I have a day off, I want it to be a day off. She was constantly emailing and saying Critical Status on _____ Account and she would call me on my days off and ask me to work. Now, I know some people welcome the extra work, but I am very fortunate to be in the position where I have a husband who makes a good salary and yes, I need a full-time job but I do not need overtime and I do not want to work seven days a week.

If the pay had been better, I would have just learned to be thick-skinned and ignore her when she kept bugging me, but the pay wasn't that great and I got an offer from some local doctors to do their overflow work and then found a second part-time job with a local MTSO and said bye-bye Keystrokes. Now I have weekends off and can basically set my own hours. Just call me Happy Camper.