I am disappointed too, but then again, the new operations manager used to work sm
Posted By: LTMT on 2009-01-14
In Reply to: After advertising they only use US MTs, now CardioScribes is outsourcing to India. nm - Disillusioned MT
at Medquist, so obviously outsourcing would not be something unfamiliar to him. I have worked with them for over a year, and I truly believed the family thing that was pushed, but it does not have that feeling anymore. I need to talk to Tonya, but my gut feeling is to walk away, just scrape it off like something bad on my shoe and move on.
I'm sure you can find something else. The great thing about this industry is you can always find another job. It may not be ideal and exactly what you want at the time, but something to get by until the right one comes along.
Good luck! 
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BIG 3rd on the operations manager! sm
She is as nasty as they come. Sweet as sugar until you have worked there for a little while. I REALLY suggest you stay away. They don't value their employees in any way.
I did speak with my manager. Work was promised. No work there when I needed to work.
I see the reports everyday too, but when I get work it is of bad quality, then there is no work unless I work diffrent shifts. Thank you.
I believe she said the account manager, someone at her work
I thought I read that the OP said that the person at her work was getting angry with people asking questions. That's who I meant.
I am never out of work. I would mention this to your manager. sm
They are hiring because they have a lot of openings and must not realize that you do not have work.
I work at Focus and still have an Indian manager
.
You say you work for Webmedx, but in what capacity? MT? Recruiter? Manager? I am guessing not an
x
I tell the operations guy how
much to send me and I have 24 hours to get it back to them. If I want a day off, I just call or email and tell them I'm not working today, tomorrow, whatever. I'm never out of work. I'm on a different time zone, so he sends me my work the afternoon prior so I don't have to wait until he gets in since I like to start early mornings. It's not in a queue so there's no pulling it over. I just tell him how much, he sends it through the server, I download it, work it and send it back. I love it. I like this company better than any one I have worked for, although that's not a lot!
Operations are in the US - sm
QA are ALL Americans as are the team leads, etc.
I wonder if K.C. will have a job.. there are no 'U.S. Operations' anymore to be VP of!!! nm
x
operations director
Call their nashville office and ask
email operations
with this question, they will tell you.
did you talk with the MDI techie/operations?
x
verification of foreign-based operations
Q. Who is Focus Infomatics? |
A. |
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Focus Infomatics is one of the most respected speech recognition services organizations in healthcare, serving some of the U.S.’s largest healthcare organizations. The company combines the use of speech recognition, a web-based editing platform and an optimized India-based operation to achieve superior customer satisfaction, turnaround time and cost efficiency. Focus’ practices have garnered the industry’s highest customer satisfaction as evidenced by its 2006 Best in KLAS® ranking by KLAS Enterprises, an independent organization that monitors performance of healthcare vendors worldwide.
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Q. |
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Where is Focus located? How many people work for the company? |
A. |
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Focus has operations in both India and the United States and has more than 1,500 employees and contractors on staff. |
I know I made over $60K as a QA manager. An MT manager
I am told is less money but definitely NOT as low as $36,500. I would not do it for $36,500.
The majority that I hear and see (and many are not advertised) are around $45K. You are giving yourself away for that. You might be working for a company that I received an offer from at one time. Great people but could not afford to work for that kind of money. Way too low to be on call 24/7.
disappointed
It didn't take me long to see through the smoke and mirrors. I do believe their managers sincerely care but their hands are tied in many respects.
I wish you the best in your tough decision. Luckily for me it was not a difficult one.
Very disappointed
Had hoped of all the Nationals, this one had the integrity they purport to even know the definition thereof. Bait and switch for sure. Horribe QA, horrible communication, lack of integrity ... course, that seems to be the deal with most of these companies ... so whatever works for one may not work for another. Where are reputable, honest, decent companies? P.S. Everyone I started with @ Transolutions left, including those with over 20 yrs experience. Was very disappointed in their lack of professionalism and lack of organization.
very disappointed
I agree with everything you said and then some. The only thing holding me is I need insurance and most places make you wait 90 days. I've been an Editor for years and years and I've never seen the cluster that is the set up with these people.
I am just disappointed
.
Disappointed
Well I work for Transcend and I am very disappointed in the number of Indian transcriptionists. I'm near retirement age, love the account I work on and make halfway decent money so I won't be going anywhere at least for now but this sure changes my opinion of the company. How sad.
No I am not disappointed at all
I work for MDI and I get acknowledged every two weeks. It is called a paycheck. I am a professional and do not expect any kind of special weeks, rewards, or other things. In fact, I think MT Week is juvenile and silly. I really think (and no, I am not an MTSO) we should be thankful in this economy that we have jobs and not always have our hands out for gimme, gimme, gimme.
No, not disappointed
This is the sum total of what anyone knows about the poster who touched off all these comments. She wrote:
''Just when I get my creditors settled into dates I pay my bills, I will have to revert back to having to go to the payday loan for money. Twice a month is too long between paydays.''
Some of us have pointed out that with four months to get ready for this change in payroll method, a reasonably mature and disciplined individual ought to be able to prepare for and adjust to this change. Others have suggested that we cannot possibly know what horrible circumstances (caring for a terminally ill relative was one possibility) getting paid every other week solves that being paid twice a month will not.
The writer will have to ''revert'' to getting high-interest, short-term loans from payday lenders. She has apparently gone this route before and then failed to take measures to see that she does not need to ever again. And if she feels she must borrow money this way, it has to be the fault of somebody else (MDI/Transcend.) Nope, nobody has convinced me yet that this is not an immature and blame-shifting person with poor money management skills.
Next?
Disappointed, but don't know what the deal is
I had an interview set up today by Amphion at 9:00 a.m. - no call. Very strange - she called me Monday morning and asked for my schedule this week to set up an interview - I told her anytime, any day except Friday - she said Wednesday at 9:00 EST. OK, now it's 9:56 and still no call. I'm so disappointed - she said my testing was awesome, etc. - maybe I'll give them a call later and see what happened? Don't know.
I am very disappointed. I was going to apply there
I was going to apply there, but I will only work for companies that only use United States employees.
Thank you for the information.
what article?.....and why would I be disappointed?
nm
The basic 4's are: history and physical, consultation, operations, discharge summaries. sm
Radiology is not one of them. Sorry, but I don't have an answer for the strictly radiology question.
Sad, but true. Definitely disappointed in Transcend. n/m
nm
thumbs up for WMX here too...not disappointed (no message)
xx
I left MQ and went to Keystrokes...so far I am not disappointed..(sm)
I haven't run out of work and I love the account I'm on. I think if my account did slow down there are plenty of others that are coming on board that I could be cross trained on. So far..so good!
Good Luck. You won't be disappointed! (nm)
x
I am with you. Left a while back. Very disappointed.
nm
Oracle...nothing. Kinda disappointed.
I thought they liked us?
Only thing Focus has in US is payroll & recruiter. All mgmt., IT & acct. operations in India. nm
,
Keystrokes has great ortho accounts and a wonderful manager over the ortho work. sm
I have worked with them for 4 years and will never leave unless something drastically changes. I do not post here normally as it seems that there are so many negative people, but this is one I felt I could answer without being attacked.
Do not believe that article about Spheris. You'll be disappointed.
nm
Yes, I would have loved the job with Axolotl. I was very disappointed that I did not pass it.
I am never one to make excuses, but I honestly feel that the sound quality on my end must not have been very good as I did not hear some of the things that were in the report. I did feel it was easy also. So, it's definitely my fault for whatever went wrong.
go over the supers head to the head of operations. sm
Any STM that does not reply to her people is a jerk and the head of operations needs to know.
Former QA Manager
your "former nurse" is inaccurate. This person was a great manager. She was a valuable assest to the dept. in that position. Any company would be lucky to have her.
As a former QA Manager....
I often said, only slightly in jest, that a full psychiatric eval would be a total GODSEND. Unless you've been on the receiving end of MTs who can't accept that diagnosing an 83-year-old female patient with AIDS (dictated "of advanced age"), is WRONG, then....welll.... (She claimed that she knew as much as ANY doctor, so who was I to suggest that she was wrong?)
And then there's the MT who believed that it was her first amendment right to transcribe whatever she liked because, dangnabit, she was a doctor in a 3rd world foreign country in a former lifetime...and threatened lawsuits because she was smarter than ANYONE else, so couldn't be touched by anything with white genetics...
Believe me. Psych tests aren't a bad idea.
No, not the manager.
Those were the responses I got when I asked about the sign on bonus. I was trying to dig up their old ads. You are right about the headers and footers too. My paycheck was short almost $500.
Re: manager
I'm not the person you were asking, but the person I'm pretty sure you're referring to is still there as of now, so guess it wasn't her. In fact, she seems to be handling it quite well.
Ops Manager
Do you mean the owner or someone else? I guess I have stayed under the radar so far. C
Have you tried to tell anyone about it? Such as your manager or sm
the Solution Center? They trouble-shoot issues like this all the time. Oh and don't blame the platform - it could indeed be caused by your routed or your ISP. I've been with them for 8+ years and no major platform problems.
All I know is that my first manager
told me that medical transcriptionists have always been job hoppers, always looking for a better deal, and that was back in 1990-something. It was after that that MQ came on the scene and started changing the industry for the worse IMO.
OSi manager job
Hi. I've been an MT with them for a while, and it IS as bad as people say it is, but an account manager position has come open and I'm thinking about selling my soul to the devil. (Sorry--I'm poor, and as anyone knows who has typed for them, the second I start making money, they add 15-trillion more hospital accounts for me to try to learn, slowing me way down.)
Does anybody know how much an account manager position with them might PAY and whether it requires RELOCATION? Neither of these crucial points are mentioned in their job ad. I'd ask them directly but I think I've been a thorn in the side of some of the higher-ups, though maybe not the ones I'd need to get along with, so I don't want to make myself known just yet. Anybody know? Thanks.
Who is the ops manager?
Who is the ops manager?
Lesli McGill
Not the Manager
I could bet you anything that you NEVER had an issue with the Manager. There are two people we report to, a supervisor and a manager. Yes, the supervisor can be a bit abrasive at times but as long as you stick to your schedule, produce your line counts and maintain your quality, normally nothing is said to you. One always has the right to go to the Manager if there is something that cannot be resolved.
If there are QA inconsistencies, there is a QA Challenge Program. I have had errors removed and I have also had them stick.
I have transcribed for over 15 years and I have never found a better company. I believe there are a lot more happier MTs than there are unhappy MTs at Axolotl.
They are able to offer us such good benefits and line rates because Axolotl is known for their quality. They are truly different than any other National company and/or in-house company/hospital, that I have worked for.
No, I'm not the manager! (nm)
I do currently work for Milner, and I'm happy here, but not everyone has the same experiences with companies.
Talk to your manager about it first of all. Then...
...if that doesn't work, most companies, depending on how much they are hiring, can find you a spot if they want you bad enough.
Sometimes recruiters are really restricted on what they can hire for, but if there are a lot of openings to fill I can hire a M-F person if it's a deal breaker and I absolutely don't want to lose them.
However, it doesn't happen often, the person typically has to have a spotless track record and reputation in the field, and they possibly will have to fit into a potentially difficult-to-fill niche (oncology or very high ESL, for example), but it's not unheard of.
Good luck!
Why would hiring be better with a new HR manager? The HR manager should not do the hiring. sm
The recruiter should hire. The HR manager should do the job of any normal HR manager and make sure the legal issues are done, benefits, etc. A recruiter is the hiring personnel. The HR manager is to do the inside job of human resources. That should make no difference other than with the benefits.
Yes the operating manager
is nasty and they want you committ to them but they will not committ to you.
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