I agree with the Transcend stuff -
Posted By: MR at MQ on 2005-11-28
In Reply to: I have been with Transcend a week - me
Has me totally disgusted. I only work with them as an IC, but now this weekend, then had a BIG incentive on for my account, and today - there is no work, can you believe? They said everyone must ONLY work their scheduled hours from now on so there is enough work for everyone. Ridiculous. That was a great incentive over the weekend - if you have no life and didn't want to enjoy your family. I happen to like mine, and no job is worth the sacrifice of not spending holidays with my little children.
Tech support with Transcend is a BIG joke - you want for days and then you have to make sure and check your e-mail for a response, although it may even just be another question! I have BEGGED them to call me instead of e-mailing, but no one would. BUT, if you are sitting there and it is a weekend or off shift and no one is answering you and you can't work - there IS a way to page the supervisor - check in the MTs website somewhere (I'll look too and if I find it I'll post back to you). My trainer told me NEVER sit there without getting answers - if you can't work, it's off hours and no one is getting back to you, you have every right to page the supervisor - so DO IT. I did, and that was the only way I got my computer straightened out a couple of weekends ago. And the supervisor was REALLY nice. Told me if I had any further problems, he'd be home all night - he didn't care if I called him at 3:00 a.m. (it was around midnight when I paged him).
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Sold to Transcend? Where do you get this stuff? You must just
pull it out of thin air. I personally called the office and spoke to Management and they assured me that not only are they not for sale to Transcend, they are not for sale period.
As far as slow work goes, every service has this issue from time to time. If you would bother calling the company directly and asking, instead of just taking what you read here as the gospel, you would know that they are bringing on several new accounts throughout the summer.
Yikes. I didn't get that far but I agree. Stuff
Even though I always hit TAT, I wouldn't want that hanging over my head. I'd surely hope they'd make exception if you got violently ill or something, but ya never know these days.Glad I dodged that one.
I agree. I liked Transcend.
away during training. I liked them, but when I had the opportunity to go back, the schedule had changed, which was fine, but I thought they were great to work for from the recruiter on down. My stay with Transcend was short, but very, very sweet. They paid on time and did not think twice when I said that I would have to leave due to the death of my Mom. I would give them my vote to anyone who is interested in full-time work and wants a fair company. They also paid above the rest as far as what I have been offered as an IC at this point. Good luck to all with Transcend as they are a good fair company. 
I agree with you 100%. Transcend/MDI taking over
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I agree. Hate Transcend but love Robert..nm
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stuff
you have to purchase about $1200 worth of their "proprietary" stuff.
What to do to get rid of that stuff:
Copy the URL address of the offending post then click CONTACT (on the bar on the right) and fill in the Admin email form. In the box, type what the problem is (cussing, vulgar language, blah, blah) and paste that URL. Ask them to remove it.
It's the cussing and vulgar stuff they want out of here.
Why do we put up with this stuff?
No paid holidays, and the list goes on. It feels like we should be '"greatful" that we get any PTO at all. Who are they kidding? Who do you know who works at home all the time, never done, and the beat goes on. I used to worry about voice recognition, now I think the best thing that could happen to me would be to have to find a "real" job, real bennies, real security (or reasonable facsimile), real paycheck, real time off, real paid holidays, real sick time, etc. We do way too much for way too little. I feel like the time I get at home because I work at home is not enough to pay back the every weekend, pressure, pressure, pressure, always behind, never type enough hassles. What pay is worth all that? Let's be reasonable, maybe 60K a year but I make half of that in a good year. And the more they tie me to the chair the slower I will be. So on it goes.....time to get real...
I have seen some really BAD stuff done by them yet they keep on going.
nm.
Most MTs already have this stuff except for maybe - sm
the C-phone which you can pick up for less than $200 on ebay. Also you can write off all these costs against your income and save a little in taxes which is better than nothing.
and T/U for doing the other stuff!
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Bad Stuff?
Could it be that she was given multiple opportunities to improve her line counts?
I know for a fact that they will bend over backwards to help their employees and give them an ample amount of time to reach productivity standards. Yeah, giving someone 3 years is a bit much!!!
Why does one consider Axolotl a bad company because they require their MTs to produce 1200 lines during their shift, which is what is agreed upon at the time of interview and when the MT signs the employment offer letter? Because the MT does not hold up their end of the agreement, Axolotl is a bad company for not keeping them?
Again, if MTs want a job where they do not have to stick to a schedule and have a daily minimum that they have to produce, they need to go to a company and work IC. Axolotl is not the place for them.
If MTs want a job with awesome pay, great benefits, great editors, great platform and lots of work, then Axolotl might be for you. If the MT cannot type 1200 lines in a shift or maintain quality, it will not be a job for them. But I think this has been stated before in a lot of postings.
No bad stuff here
I really don't have anything bad to say about Transcend. they have been a great company for me, very flexible. In fact, any other company would probably not be as flexible as they have been. If you are struggling, they will work with you. They may outsource some work, but they are definitely not India. They are based out of Georgia. All of the team leads and managers are right here in the United States. IMO, one of the best and fairest transcription companies around.
I went through the same stuff
when training for Documed for a few days. they expected me to be 100% perfect on the first day with a 80%+ account. I was told to not do any more reports at this time. A week later no word, and I emailed back. ****, who is a real smart-aleck, emailed back and said we can't continue at this time. Well thanks for finally telling me, coward. Companies are real jerks sometimes when it comes to letting employees go. 
stuff
No HR department that I knew of. It's a husband/wife team, plus a couple lead supervisor/QA people, and a couple of other QA people. Husband rounds up clients, etc. Wife does initial interview. Lead supervisor trains for account specs. They use more than one platform, but the web-based one they pay a couple cents per line to that company to do the templates, etc.
They are really not worth all the hassle to try to get this resolved. I think this MT has already wasted more than enough time to account for the cost of the foot pedal or anything else. Call it even already.
Transcend bought MDI, so if Transcend sends work offshore, so does MDI. nm
nm
We heard Transcend is buying Keystrokes next. I'm not working for Transcend. No Way !
nm
I have not written any of this stuff
The secret to becoming a favorite at OSi will never be made publicly known, as there are plenty of people who consistently get at least 98%, 99%, or even 100% on audits, and are they rewarded for it? No. They aren't even told what they get because apparently their superiors would feel obligated to reward them. They just keep plugging away making the people "who hear it from the physician" look good while some of the QA team needs to be replaced for their holier-than-thou attitudes and their capacity to make crucial mistakes as well. The only way to grow and succeed with this company is not by being a model employee by being reliable and doing near perfect work without complaining - it is all in the hands of the powers that be, and what they look for, I sure as heck don't know, nor does anyone else not in the inner circle, 98% accurate or not. Why anyone would want to run a company this way is beyond me. Why not take the best assets you have - your employees - and use them to help your company grow, instead of playing these stupid games and giving people promotions simply because they have found a way to nudge into your circle? That is how companies succeed.
And to think, they get all of their stuff from CHINA!
whoa!
Same old stuff, same phrases. SM
Must be great to be able to blame the world for everything. You are a very angry person, you need to be on meds or something.
Yes, exactly. The picky nothing stuff
I have been reviewed now for 5 months; been in the "Exceeds Standards" percentage; and that is ridiculous anyway, 98-100%, etc.
I have been an MT for 25 years. Why am I being graded. We obviously do not know what we are doing. I thought I finished grade school along time ago.
If you would see how they do the QA and the nit picking stuff they take off for anyone would know
that they are going to do everything they can to make sure you dont meet that 98%.
weekends and stuff
Actually, when you get your little chart to fill in (24 hours, 7 days) it clearly has marked the hours where there is a shift differential. You could choose to work ONLY during those hours if you want. There will still be incentives and bonuses. The bottom line is, the jobs will still need transcribed and SOMEONE has to do it.
If you will notice, if you ignored the MQ stuff, there is nothing else other than that here.
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Biotech stuff too, I think
nm
Most of their stuff goes to India (nm)
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anyone can make that stuff up
...........
if that;s the stuff you want, DONT' GO THERE!
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I found some stuff, but nothing really about -sm
their flexibility. I may leave an IC job to become an employee and I am really worried about it, not sure that I can do this with 1 child still at home (3-year-old boy). I know there is a BIG difference between IC and employee status. I just don't want to stress myself out too much on a day-to-day basis. By the way, I'm not the OP. I think I will pass though. Flexibility is extremely important to me, at least until my youngest goes to Kindergarten.
psych stuff
Does anyone know of any company hiring that does a lot of psych work? I have been specializing in psych the past two years and like it but need to make a change. Any ideas where to look? Thanks much for any help.
SICK of this stuff
About TransTech! They are the finest people in the business. They would never do anything in a suspicious or ill mannered method involving line counting or anything else! One might suggest if you work more and post less you would see a better line count. It takes time to build up to a good line count, i.e. becoming familiar with the facility, with the authors, with the work types, building your word expander, and working diligently towards obtaining your goals, doing what it takes to achieve the line count goals you set for yourself, turning every stone in effort to achieve those goals before suggesting the line counts are not correct. If the ESL are difficult, look at samples, invest in becoming more familiar with their way of speaking English. As far as EXTText for Word Client/Transnet/Dictaphone, I love the software. Again from time to time, there may be issues, but for the most part, the software if very geared to good production for the MT. I hope that all who read the posts about Transtech will be mature enough to make your decision by your own experience and not the experience of others. I have been with TransTech for 4 years, and I am not saying everything is wonderful, we have our ups and downs which are almost always me and not them........but in all honesty they are the finest company with the best group of people I have ever worked with and for! Thank you for reading my 2 cents on the line count saga!
There is a lot of stuff in the archives but
nothing good. They are an Indian company with just a store front in the US.
Just get all your stuff organized while
you wait to get set up. I like to have a ring binder to keep all the account specifics and company phone numbers in, etc. Use tab sheets and label them. If they send me a list of dictators, I print it out and tab that alphabetically too. It's just quicker for me and I can write in notes, like, sounds like Phillips, see Filipp or whatever. Plus new ones. Look on line for address lookups for the state of the account or accounts you get (whenever you find out). I use the State of __ Board of Medical Examiners' sites.
There was some talk here about that when the OSI stuff was
s
Do they ACTUALLY still send that stuff out ? sm
My goodness, I had a total of 9 full binders that I sent back when I quit. Two huge boxes with equipment, supplies, paper, binders,a total of over 250 pounds that I sent back. I felt like a big weight was off my shoulders when I left there and had no more QA issues with anyone.
SPi Managers Mtg and Stuff
OldTimer, are you a current SPi employee? Maybe you are and you have some inside information I don't have, or maybe you are a past employee with a grudge, it's hard to say. Your information doesn't seem current. I am a current employee. The managers did have a quarterly account manager's meeting in Nashville. I don't know who your AM is, but I have a great one and I trust that she discussed with the other AMs with regard to line counts and work availability, etc. I do know that it is not as you said at all, there is not a condition whereby only a few MTs are trying to do the work for a whole bunch. There are plenty of MTs who have worked for SPi who are not going anywhere in spite of the fact that things were slow getting back to normal after the holidays. Things will pick up. We are all sure of that, this is a big company with new accounts on the horizon. I am not going anywhere, I love my account, my account manager, and will work through the recent changes. No matter where you go, there is always going to be changes. You just have to ride them out.
Did you read the stuff that came up? SM
I didnt think there was enough info for what I was looking for. Maybe its just me.
I heard really bad stuff about SS nm
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I have 15 years in this stuff and sm
when I started, I made 6 cpl. After 3 years' experience, I made 9 cpl. It is 10 years ago that I made that 9 cents and today, with LOADS of verifiable experience I make 8.5 cpl at one job and 10 cpl at the other.
The difference is that at the 8.5 cpl line I have insurance and incentives. I usually make 9.5 there and have benefits. It does sometimes irk me that I am making less per line (base anyway) than 10 years ago, but that it is not a fair comparison. For one thing, 10 years ago I could do 125 lph and I am about 3 times that now thanks to my expander. I don't feel I work harder or longer, quite the contrary.
I have 3 platforms I LOVE and if I were offered 8 cpl on one of them, I'd probably take it because I know what I can do with them. The rest...I would not take 10 cpl to work on them because I can't manage a decent line count.
My 10 cpl is on an account that is 80% ESLs and a very tough account. The other is only about 20% ESLs and in Extext where I can make the big bucks. It is too bad I can't get more with all my experience, but that is life. I try to make the most of what is in front of me.
I just did tell you all the "bad stuff." If it's not enough, then
go ahead and work for them. The American MTs get the crap dictation for one. They just out of the blue fired a bunch of people, for no apparent reason.
I'm sorry but there are a bunch of companies out there that you could work for who do not offshore. If your skill level will only allow you to work for companies such as Focus, then you're not EVER going to make any money as an MT.
This isn't just about you needing work. It's about all American MTs needing work and a decent wage and not getting it because companies like Focus offshore! When MTs like you settle and take jobs with companies that offshore, you are hurting us all.
Yes, but that administrative stuff
There are calls made to me regarding fixing patient information that was incorrectly put on the patient sheet and incorrectly dictated. So, their mistake, but it takes time from me. I do have my own clients, and believe me it is more work. I don't like to work for free, so therefore, I set up fee schedules ahead of time. I charge $2.00 to fax a note that I've already dropped off and they've lost. It didn't take them long before they no longer were calling me to fax a note. Believe me, I think they got talked to.
Also, be ready when the office staff is hating on you because they are jealous you get to work from home. Be ready to hang out and be nice when they call with all their problems.
To anyone who thinks having your own accounts is just fun in the sun is wrongoooo! It takes work. It's all work, no matter what. And I don't work for free and neither do the doctors. 
I see the same stuff as the rest of you sm
I do have an MT who has a tenuous grasp on plain English grammar and punctuation. If I see 2-days time rather than 2 days' time one MORE TIME I think I will scream! I have sent loads of feedback and on about every thing else, she has seemed to listen, but this one thing...
Then you have the really good MTs whose work is outstanding, but they are the kind who won't show up every day.
I am still MTing quite a bit and have a reputation as being very fast and very accurate, but I doubt myself on both those things. I don't read my work all the time and I still have raves on audits. I attribute that to skill and to the fact that I CARE about my work. Why are there so few of us?
QA has taught me many things about the level of my skills and for that, I grateful. I wish I could be a better teacher as a QA person and help others get to where I am.
I wish we had no work. I am STILL doing stuff
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Yep, bad stuff is sometimes good
and good stuff is sometimes bad. A couple of times I've really wished for things that eventually came true and they were definitely NOT in my best interests in the long run. (Thinking of one guy in particular.) It's hard to be philosophical when you miss out on something you felt you wanted or needed, but time often proves this was the best thing. Wish the best for you.
Landmark stuff
I never had an FOB to return to the company. I never returned their foot pedal. They never asked for it. Of course, maybe I actually paid for it (?). In any event, if you've received all compensation for work (or did you never get set up and never actually worked, I forget?), then keep the stupid foot pedal for all the aggravation. You might need it one day for another job. Then, I would ignore them. You'll save yourself a lot of time and stress. Good luck!
RE: the Landmark stuff
Don't these people have an HR department? I would call the HR department and raise heck until the issue was resolved. Just keeping propery that isn't yours isn't worth the bad karma it will bring. I would make THEM be responsible.
she is not reading that stuff all the sm
way through, she is glancing over it probably for typos and totally misses the real mistakes. There is no way you could read 11 pages the way you are suppose to in 30 minutes. Besides that you would have to have the dictator turned up to full speed like Alvin the Chipmunk and how much are you going to miss doing that?
She is full of baloney!
Oh my. I just don't think you are very informed about IRS stuff.
Let's say the standard deduction for your state is $5000. This means in order to claim deductions you need to come up with more than $5000 business deductions to take those deductions. Say you have DSL costs of roughly $273 a year. Do you think the average IC MT has that much to claim. If not, you swallow that $273 for DSL.
If you have your own small beans dictators and say you still have to pickup and deliver you have mileage to claim,maybe some ink and paper costs, but most other stuff like equipment has long ago been prorated or taken in lump sum.
I provide and I am sure many/most IC MTs provide most everything the standard stuff. (other than paying to use their software).
I still don't feel you are much informed, you think so, but not so. I can tell. I had my own small beans for about 20 years, did my own IRS stuff too.
How can companies get away with stuff like this? BBB? nm
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If MDI-FL is owned by Transcend and Transcend admittingly offshores, sm
then doesn't that make MDI a company that offshores? That's like saying that one branch of a company offshores but another does not, so they are excluded from the offshore label. If MDI-FL is part of Transcend and Transcend offshores, that means that they do.
RE: If MDI-FL is owned by Transcend and Transcend admittingly offshores, sm
Your hypothesis is incorrect. MDI is a wholly independent subsidary of Transcend, therefore, they were not a part of the experiment to offshore to evaluate cost/benefit ratio that Transcend only tried for 90 days (I believe the evaluation process is not still ongoing).
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