I agree wholeheartedly but look at CBay
Posted By: curiousMT on 2008-12-23
In Reply to: It'll NEVER all be sent overseas. - UnionNow
they are still thriving, and more and more companies are at least dabbling in overseas, certain percentages. Not to mention, I am seeing a lot of companies downsizing, like MQ, where hoardes of people are shifting right now, and many smaller companies are getting bombarded with applications so getting a job right now is incredibly hard because if you do not accept the pay they offer, or their insurance they just hire the next MT.
Something I have discovered is health insurance is almost nonexistent anymore, I mean how did that happen in the last 6 months, and right under our noses -
my health insurance went up almost double in July, and now my pay went down due to lack of work/more difficult work...
many companies also dangle the health insurance in front of you now to take it away if you do not meet their almost impossible criteria of keeping it.
from what I see it is getting worse every month so I am not sure how we can make a difference.
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I wholeheartedly agree
The idea is to get people who want to work weekends. Do not eliminate good candidates just because they cannnot work weekends. This is why Transcend is having a problem. Plenty of people would work Mon-Fri.
I agree wholeheartedly
Transtech used to give a bonus if you sent less than a certain percentage of reports to QA but the problem was that the MT would type anything to avoid a blank and send it on without bothering to double-check.
On the flip side, a lot of people apparently didn't care about the QA bonus and they left the reports for QA to fill in because they were either not knowledgeable or resourceful enough to complete the reports themselves, so they left the dirty work to QA. Then, QA had to look up information that the MT should have looked up in the first place. And nothing was ever done about it. Laziness was rewarded at TT.
I used to work in QA at Transtech and I speak the truth. Quality work was not rewarded there. What was rewarded was sending any old garbage to the client, but when garbage was sent to QA - nothing was done about it.
I moved to a job where QA actually means something. Where quality actually means something. I never got that vibe during my employment at TransTech. They were nice people but the QA process was sorely lacking. I hope that has changed over the past year but I really doubt it.
And, no, there was no way that every employee at TransTech had at least 5 years' experience.
I agree wholeheartedly
Just wanted to let the person know that overall they are a good company, not perfect, but good enough for me to recommend them. I worked for them for almost 3 years.
i wholeheartedly agree!!
x
Thank you, Admin. I agree wholeheartedly. NM
..
I also wholeheartedly agree with this post.
x
I wholeheartedly agree, stay away from SPi
or you are just looking to get into a bad situation.
I wholeheartedly agree. They start everyone no
matter how experienced, no matter how well you aced the testing on a tier system of pay, everyone starting out around 7.5 cents per line.
You get no respect from this company!
Excellent post. Agree wholeheartedly. sm
The dictator must take responsibility for what is dictated. In addition, today's MTs aren't as adept at editing as those of us who had proper training, use the appropriate resources, and do not use Google as our exclusive resource.
If you frequent the word boards, you will see what I mean. A couple of days ago, an MT posed a question that her ESL doc said that the patient worked in a laundry. She wanted to change it to laundramat. The MT admitted she did not know that a laundry was a place! These new MTs don't even own an English dictionary.
I initially had a hard time dealing with the verbatim concept. After seeing several reasons for its initiation, I've happily resigned myself to light editing as client allows. I got over it. Look around you and you will also see how this industry has changed in the last 10 years. It ain't what it used to be. Time to roll with the changes.
I knew what you meant, and I wholeheartedly agree!
If one cannot trust their hourly employees to do a good job especially when on the norm there are evaluations on employees at some point time, then what have we got here? To simply say there must be a minimum production is like saying we're slaves to the grind.
Countless and I mean countless times when I worked on-site, I was pulled to a different area to help answer phones and even perform EKGs (yup), and I never bellyached that my typing was getting behind UNTIL the manager wanted the TAT report from me. Oh yeah, every so often, she needed to report to her superiors what day we were working on. What a joke! 
No matter how hard we tried, we were treated like the machines people expect us to be with not even a thanks. 
I agree wholeheartedly! I stand my ground. USA only. sm
I have had clients threaten to look elsewhere for a lower price and I tell them, please do so. I have to agree with you here, they always come back willing to pay the rate and happy to have the quality and service I provide.
I have never lost a client forever to offshore, will never offshore, and sooner or later all MT work will be back on US soil again. Believe me, it will happen eventually.
Wholeheartedly agree - wouldn't bother with test (sm)
You would have felt really good after you left.
I agree wholeheartedly. The owner is not a timid person and has
and even though I don't work for her, I'd stand up for her any day of the week. If the original poster has an ax to grind, it certainly doesn't make him/her come across as a _professional_ by making a slanderous remark and then acting like a juvenile. It is certainly the owner's right to conduct business in a manner that is best for the company and changing one's mind about who to do business with is her right in order serve her company, clients and employees best interests.
I so wholeheartedly agree with you. Don't work for KS but work for SS - another company bashed
Works GREAT for me and I love SS. I never really care what the negatives are as I have found they are usually people that can't make their lines, don't work the hours they commit to or just overall do not care!
What do you think of CBay. Medquist has been bought by CBay.nm
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I believe you wholeheartedly....
Your debit card is another..... Your resume posted on the internet is another way to find out about you..... Online banking can be a great tracker and so can facebook... the list goes on and on........ 
I'd have to disagree with you wholeheartedly.
I worked there for years and saw large groups of people leaving at least on 3 or 4 different occasions. They are always advertising for new MTs, and a good majority of their work is VR with heavy turnover in accounts. VR is supposed to cut down on the need for new MTs, so do the math yourself. They always say that they're getting new accounts, but it doesn't make much difference if getting 2 small accounts and a huge one dumps them or the 2 new accounts go VR and they only need half the MTs they needed to go-live. They are NOT one of the better companies to work for and many, many people have had the same bad experiences with them. Just read the archives.
RE: I'd have to disagree with you wholeheartedly.
Don't need to read archives. Work there currently and do not have the problems you describe.
Yes, even without a raise, currently compared to my other choices, I would wholeheartedly recommend
As far as ESL - yes. Most accounts are 60%+ at least from what I have been offered. However, I would have to say that only on certain days do I get 60% ESL and most the time, I have an easier time understand the ESL dictators more than some of the non-ESL dictators. I guess it is kind of a wish-wash in regards to ESL. I would say even though it sounds like a lot, I think they are pretty comparible at least in my experience.
VR depends on what account you are on. Some of my accounts are phenominal and others not so good. However, they do give you the option to remove dictators (though don't seem to listen to half my requests) if their VR is bad. Plus the pay is the best in the business for VR at least from what I have seen.
CBay
The hospital I worked for contracted with CBay, closed the transcription department, and a few months later rehired some MTs back due to very poor quality. When posed with the question as to how much of their transcription is sent overseas, i.e., India, the recruiter replied "more than 50%."
CBay
Thanks for the info on CBay!
Sherri
CBay
Thanks for the info on CBAY!
Sherri
Cbay
Hopefully things have changed then. They have been known to come in, hire the existing MTs to help with the transition, and once things are running smoothly they let everyone go and send the whole kit and kaboodle over to India. Our hospital outsourced to them and it has been a nightmare for the last year. Can't wait to see what they do when the contract is up.
CBAY
I can't figure out why Advance constantly promotes CBay without telling the full story. Absolutely nothing positive about this company that I know of. Our facility is dumping them and I wonder how many others are too.
cbay
i lost my job to them. they didnt offer anyone a position. they took it all to india. it is now back in house because of such poor quality, didnt take long, less than six months.
CBay does not use US MTs does it.
:
CBay
They must have a great PR firm though. All the articles about CBay make them sound better than sliced bread! The facility I was outsourced from went with them and it was total nightmare. I would love to know how many facilities actually RENEW their contracts with CBay.
CBay
Does anyone know what CBay rates are and do they use domestic people at all
CBAY
I would like information from anyone currently working at CBay, i.e. benefits, pay for transcriptionists and editors. Thanks
cbay
My own client used to use Cbay. Let me tell you they were not happy at all!! It all goes overseas to India. Does that tell you anything??
cbay
I have no idea but the do send work overseas!
Cbay
Does anyone have any info on CBay? Anyone every work there?
Re: MQ and CBay
My daddy used to say Birds of a feather flock together. The union of these two companies is a prime example.
CBay
I was wonderng if anybody who works for CBay can tell me about the company from an employee's viewpoint. I recently got a job offer but I don't know much about the company itself. I know they own the majority share of MedQuist. I also know they have an India corporate office along with the USA one. Aside from this, I really don't know much about the company operations and don't find very much info reading the boards. Thanks
CBay
From their 2000 post on net.
CBay and Medical Transcription
Business India Intelligence - March 2000
Dictating to Delhi
CBay Systems of the US plans to use India's abundance of low-cost, English-speaking graduates to become the largest medical transcription company in the world.
CBay Systems, an American medical transcription company, has done things differently than most of its competitors, both in the US and India. While most other medical transcription companies in the US rely on American home-based transcriptionists, CBay is building its business around Indian transcriptionists.
Unlike competitors who have set up in India, CBay does not directly employ its transcriptionists. Rather, its fully owned Indian subsidiary, set up in 1998, identifies potential entrepreneurs who have the managerial capability to set up and finance production centers (data capture and data delivery are in the US). CBay (India) then provides technical assistance, including hardware and software, as well as help with recruitment and training. Once training is complete the centres start commercial operation with 100% of capacity being filled by CBay. Through the Internet, voice data (in encrypted and compressed form) flows directly from the US-based servers of the company to the production centre and the transcribed data is sent directly back.
CBay
Thank you. I know CBay is like sour grapes to some, especially when it comes to MedQuist. I really appreciate some actual information on the company and not just negative opinions.
CBay
Thank you. I know CBay is like sour grapes to some, especially when it comes to MedQuist. I really appreciate some actual information on the company and not just negative opinions.
Anyone currently with CBay? Didn't even know they were still around. Have an ad in
x
CBay-any new info?
A hospital where I work has started sending dictation to CBay. I looked through the archives but there was not a lot of new info. Anybody know if they outsource?
CBay editing
I truly hope it works out for you, but I was an Editor there not too long ago and I know how they work. They lure you in promising good editor pay, and at first it seems wonderful. But then they start pushing you to complete more and more work. My supervisor actually told me just to fix anything obvious that stood out, but otherwise just to push the reports through. Check the demographics and push them through. I just couldn't work like that, and I left. The reports were all typed offshore in India and the quality was horrible. There was no way I was returning that kind of work to the client.
CBAY OUTSOURCES!
s
Need info on Cbay please
Any current or former Cbay employees who can give me any info? Good to their word? Good/bad experiences? Stay away/go for it?
Thanks in advance!  
CBay layoffs
Where's everyone planning to go now that Cbay has laid off the rest of the editors?
CBay benefits?
Can anyone tell me if CBay offers benefits (specifically health insurance) to their full-time MTs?
I worked for Cbay.
They literally laid off ALL MTs and QAs and sent everything to India, after buying up a lot of smaller MT companies. The quality in India is so bad, it most definitely endangers the patient.
Why do you still work for the Q? When it's CBAY, etc, now? sm
And they have cut your pay multiple times, if you are experienced. Be not afraid. I only worked for them for about 10 years because it took them about 5 of that to figure out how to convert my wonderful (YOG) company to the dark side. Get out of there....girl.
Phillippines, Cbay, MQ.... enough said!
x
I worked at both Heartland and CBay and...sm
...CBay is the very worst. The bounced paychecks, they laid off dozens and dozens of experienced US MTs and they treat people like dirt. Their quality is even worse than Heartland's. If CBay buys Heartland, my deepest sympathies to all Heartland employees.
CBAY is one of the more unscrupulous offshore
companies. They buy American MTSO's,promising to keep the employees, add those excellent benefits and seem incredibly nice. Then they gradually eliminate the MTs, keeping a few on for editing offshore work. Can't comment on the MT pay? Could be because there aren't any, they use Indian MTs. As well, outsourcing and offshoring are slightly different.
CBAY SYSTEMS - a warning
I'm not a negative person, and I have received high marks with every company I've worked for - including CBay. My opinion on most companies is that one is good for some and not for others. But my experience with CBay was so appalling, that I want to share a word of warning.
CBay has good benefits and they pay for downtime, but the positives stop there and are totally overwhelmed by negatives. The team I was a part of waited for weeks to start our accounts, and we were expected to be patient. Only if you made a point of the fact that you had to leave your other employment to be ready to work for CBay did you receive any compensation. Imagine not being paid for several weeks! Be patient? But that's what happened. Some MTs were paid, and some were not.
And this really paints a picture of the overall working environment. If you were in the know, you could get by a little better than some. For instance, when a virus wiped out the system for about a day, a supervisor said we needed to move our schedules around to compensate. But if you were smart and talked with personel, you learned this was not necessary at all. Downtime should have been paid - period. Some MTs got that downtime and some did not.
If you are a good MT and pride yourself in your work, you might think you would never get fired, but nothing could be further from the truth. They are very quick to fire people.
Although my group's part in CBay was very small compared to how enormous the company is, all three supervisors were dishonest in some way, whether it dealt with downtime pay or something else. A couple of us who were better at transcription were often told privileged information and instructed to not tell anyone. Meanwhile, other girls would ask for this information, and the supervisor would say, I don't know. An organization with that type of game playing and dishonesty at the supervisory level should not be on anyone's list as a great place to work.
There is much more I could say, but my hope is to say enough to protect others from making the terrible mistake I did. Sweatshop does not even begin to describe how CBay degrades its MTs. They should truly be ashamed.
Anyone heard about layoffs from Cbay? sm
Someone posted elsewhere that they had been laid off by this company.
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