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I agree wholeheartedly! I stand my ground. USA only. sm

Posted By: Small MTSO Here on 2008-06-03
In Reply to: I've had my own non-MT business, before, and when - - See message

I have had clients threaten to look elsewhere for a lower price and I tell them, please do so. I have to agree with you here, they always come back willing to pay the rate and happy to have the quality and service I provide.

I have never lost a client forever to offshore, will never offshore, and sooner or later all MT work will be back on US soil again. Believe me, it will happen eventually.


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Stand your ground and tell them you would like to
If they don't tell you then move on to the next company.  For the posting below re: depending on how you test determines your salary.  I would never work for a company that did that.  It is not fair.  Many of us are great transcriptionist, but test horribly.  If a company makes you angy or they don't answer your question, then keep on truckin', there are plenty of them out there!  Good Luck
Then they need to stand their ground, grow a spine,
.
I think that it is a cop-out. The companies that stand their ground will prevail in the long run.
nm
I wholeheartedly agree
The idea is to get people who want to work weekends. Do not eliminate good candidates just because they cannnot work weekends. This is why Transcend is having a problem. Plenty of people would work Mon-Fri.
I agree wholeheartedly
Transtech used to give a bonus if you sent less than a certain percentage of reports to QA but the problem was that the MT would type anything to avoid a blank and send it on without bothering to double-check.

On the flip side, a lot of people apparently didn't care about the QA bonus and they left the reports for QA to fill in because they were either not knowledgeable or resourceful enough to complete the reports themselves, so they left the dirty work to QA. Then, QA had to look up information that the MT should have looked up in the first place. And nothing was ever done about it. Laziness was rewarded at TT.

I used to work in QA at Transtech and I speak the truth. Quality work was not rewarded there. What was rewarded was sending any old garbage to the client, but when garbage was sent to QA - nothing was done about it.

I moved to a job where QA actually means something. Where quality actually means something. I never got that vibe during my employment at TransTech. They were nice people but the QA process was sorely lacking. I hope that has changed over the past year but I really doubt it.

And, no, there was no way that every employee at TransTech had at least 5 years' experience.
I agree wholeheartedly
Just wanted to let the person know that overall they are a good company, not perfect, but good enough for me to recommend them. I worked for them for almost 3 years.
i wholeheartedly agree!!
x
Thank you, Admin. I agree wholeheartedly. NM
..
I also wholeheartedly agree with this post.
x
I wholeheartedly agree, stay away from SPi
or you are just looking to get into a bad situation.
I wholeheartedly agree. They start everyone no
matter how experienced, no matter how well you aced the testing on a tier system of pay, everyone starting out around 7.5 cents per line.

You get no respect from this company!
I agree wholeheartedly but look at CBay
they are still thriving, and more and more companies are at least dabbling in overseas, certain percentages. Not to mention, I am seeing a lot of companies downsizing, like MQ, where hoardes of people are shifting right now, and many smaller companies are getting bombarded with applications so getting a job right now is incredibly hard because if you do not accept the pay they offer, or their insurance they just hire the next MT.

Something I have discovered is health insurance is almost nonexistent anymore, I mean how did that happen in the last 6 months, and right under our noses -

my health insurance went up almost double in July, and now my pay went down due to lack of work/more difficult work...

many companies also dangle the health insurance in front of you now to take it away if you do not meet their almost impossible criteria of keeping it.

from what I see it is getting worse every month so I am not sure how we can make a difference.
Excellent post. Agree wholeheartedly. sm
The dictator must take responsibility for what is dictated. In addition, today's MTs aren't as adept at editing as those of us who had proper training, use the appropriate resources, and do not use Google as our exclusive resource.

If you frequent the word boards, you will see what I mean. A couple of days ago, an MT posed a question that her ESL doc said that the patient worked in a laundry. She wanted to change it to laundramat. The MT admitted she did not know that a laundry was a place! These new MTs don't even own an English dictionary.

I initially had a hard time dealing with the verbatim concept. After seeing several reasons for its initiation, I've happily resigned myself to light editing as client allows. I got over it. Look around you and you will also see how this industry has changed in the last 10 years. It ain't what it used to be. Time to roll with the changes.
I knew what you meant, and I wholeheartedly agree!

If one cannot trust their hourly employees to do a good job especially when on the norm there are evaluations on employees at some point time, then what have we got here?  To simply say there must be a minimum production is like saying we're slaves to the grind. 


Countless and I mean countless times when I worked on-site, I was pulled to a different area to help answer phones and even perform EKGs (yup), and I never bellyached that my typing was getting behind UNTIL the manager wanted the TAT report from me.  Oh yeah, every so often, she needed to report to her superiors what day we were working on.  What a joke! 


No matter how hard we tried, we were treated like the machines people expect us to be with not even a thanks. 


Wholeheartedly agree - wouldn't bother with test (sm)
You would have felt really good after you left.
I agree wholeheartedly. The owner is not a timid person and has
and even though I don't work for her, I'd stand up for her any day of the week. If the original poster has an ax to grind, it certainly doesn't make him/her come across as a _professional_ by making a slanderous remark and then acting like a juvenile. It is certainly the owner's right to conduct business in a manner that is best for the company and changing one's mind about who to do business with is her right in order serve her company, clients and employees best interests.
I so wholeheartedly agree with you. Don't work for KS but work for SS - another company bashed
Works GREAT for me and I love SS. I never really care what the negatives are as I have found they are usually people that can't make their lines, don't work the hours they commit to or just overall do not care!
Hold your ground everybody
They should only be able to get newbies or Indians for that rate.  It seems like a lot of companies are hopping on the bandwagon to try to get away with offering lower and lower rates.  I have noticed some companies later on bringing their rates back up a bit though - probably because they can't get any good MTs at that rate - so HOLD YOUR GROUND!!!  I think it's doing some good already.  I also recently read that some doctors and hospitals are requesting that they work be transcribed in the US only - which is good news!
Middle ground
I know how you feel.  Many of us are taking antidepressants and anti-anxiety medications.  I'll bet our collective plight has done wonders for the pharmaceutical industry's profit margin.  I can't tell you what to do, but it won't hurt you to look around and you likely can find a better employee situation with better benefits.  Taking action is a good antidepressant as well.  Try not to be in a slump.  Stay active and proactive.  I know it's easier said than done. 
It would be all-consuming to get a union going from the ground up. Could you give
s
Keep your options open, keep your ears to the ground
X
They won't. It is common for a company to be bashed into the ground once it seems people are hap
I knew it was going to happen once I saw the positive posts about Keystrokes. Some people obviously get sick thrills from stirring the pot.

I hope they're happy now. I am sure Keystrokes will miss out on some great MTs because they won't apply due to the posts that have been put the last few days.

Can't anyone accept that there really is a good company out there?


absolutely true! mama's boy trying to run the buisness into the ground.....so very sad!
nm
You're welcome! I find being on the ground floor of an account has its advantages, don't you?
There definitely is a difference and if you want to spend countless minutes searching for docs, countless spellings, then you are not making sense, constantly learning ESLs, then your are in training and not making the mortgage. I post here about inequities I have found and hope they help. Surely, no Transcriptionist is going to go my opinion alone, but if I am not making money and someone asks and I have been there I will try to give them something to ponder. Being on the ground floor of a company or account has its advantages and surely you know that. Thank you for reading my post.
I believe you wholeheartedly....
Your debit card is another.....  Your resume posted on the internet is another way to find out about you.....  Online banking can be a great tracker and so can facebook...  the list goes on and on........ 
I'd have to disagree with you wholeheartedly.
I worked there for years and saw large groups of people leaving at least on 3 or 4 different occasions.  They are always advertising for new MTs, and a good majority of their work is VR with heavy turnover in accounts.  VR is supposed to cut down on the need for new MTs, so do the math yourself.  They always say that they're getting new accounts, but it doesn't make much difference if getting 2 small accounts and a huge one dumps them or the 2 new accounts go VR and they only need half the MTs they needed to go-live.  They are NOT one of the better companies to work for and many, many people have had the same bad experiences with them.  Just read the archives.
RE: I'd have to disagree with you wholeheartedly.
Don't need to read archives. Work there currently and do not have the problems you describe.
Yes, even without a raise, currently compared to my other choices, I would wholeheartedly recommend
As far as ESL - yes. Most accounts are 60%+ at least from what I have been offered. However, I would have to say that only on certain days do I get 60% ESL and most the time, I have an easier time understand the ESL dictators more than some of the non-ESL dictators. I guess it is kind of a wish-wash in regards to ESL. I would say even though it sounds like a lot, I think they are pretty comparible at least in my experience.

VR depends on what account you are on. Some of my accounts are phenominal and others not so good. However, they do give you the option to remove dictators (though don't seem to listen to half my requests) if their VR is bad. Plus the pay is the best in the business for VR at least from what I have seen.
At least you stand up for yourself!

I am the HR person, QA, and trainer for a small company.  We've had the same employees for more than 5 years, some as long as 10.  Recently we had to hire a few new people because of growth. 


People talk about wanting to be respected and wanting to keep the work here.  I agree this needs to be done but in order to do that we have to have qualified people.  IF somebody passes our simple test, which is transcribing real files, and we hire them, we tell them their line requirement.  We don't even require set hours.  We get people who won't do 200 lines per day, much less what is required.  We get people who say they have 10 years of experience, yet require total read throughs, which cost us money.  The incredibly bad ones we have to let go, which is incredibly hard for me to do, then come here and post how horrible the employer is.  They don't mention the fact that 1) they still have our equipment even though they have their last check, 2) they failed to do their required lines per hour, 3) half the time they just didn't work at all PERIOD.  Or I invest a great deal of time in training them and they quit with reasons like I didn't realize it would take four hours to work part time and get my lines, I didn't know working at home was like having a REAL job.


I don't know anything about your company at all, but I do know the frustration at being hammered on these forums without the real stories being told, so I think it's great that somebody actually takes up for their company.  We do not outsource, but I have edited for companies who do, and the work is there ON TIME, even if it has to have minimal editing.  If someone is sick, there's somebody to back them up.  No whining, no emails from people who say that for the 10th time this month there was a wreck and their power is off, the dog is sick, I fell and hurt my back again, my dad is going to be ill in December so I'll need time off, my car broke down and I had to walk 5 miles home so that's why I am 8 hours late getting on, I was out all night partying and I have too much of a headache now to work.  It's a real shame for the people who actually do work their tails off.


 


What does TTS stand for? nm

nm


Take a stand.

Lest we get redirected to the politics board, let me make a few general observations.  I would not look to the companies for resolution.  They are only one player among many whose greed holds our country in their clutch...a tight, squeezing grip that impoverishes the poor, enriches the wealthy and make economic refugees of the ever-shrinking middle class.  Look beyond the corruption of the politicians and whatever despair, frustration and hopeless you may feel.  For a long and single moment, stare far back into the eyes or our history and ask these questions over and over and over again:


Why are we paid wages like we're a third world country. It'd be nice just to meet the bills, but between low wages and high costs of having insurance, which we have to have because our antidepressant medications are so flipping high, who can survive doing this anymore? 


They are your questions.  They are mine too. Why, indeed.   Go and find your answers.  Seek educated and balanced debates pros and cons, right and left. Here's a hint on how to start.  You'll have to switch to something besides Fox and CNN to find this.   Listen to the candidates.  Follow the rhetoric and their platforms.  Watch closely and be a tough critic.  Put yourself around others who share these perspectives.  Listen and contribute, teach and learn from one and the other.  Identify your agenda and then go out and promote and support it. 


Do this between now and this time next year.  Then show up at the polls.  You will know what to do.  If you don't get what you want from the leadership and the legislators, do not disappear into the corner of the country.  Get out there and go for it, over and over.  This is not wasted effort.  If you were a child of the 60s or 70s, you would believe this.  In my life, sweeping, long-reaching and lasting reform has come and gone.  Minorities and women still reap the benefits of those efforts from so long ago.   The time is ripe for history to repeat itself.


PS:  If this were 1970, you and I would be organizing (watch out, here comes that dirty word) LABOR UNIONS. 


Could not stand it ..
First post I read was how nobody needs the BOS. Then I read this .. some days you just have to wonder how in the world people make a living if they really feel there need be no rules or standards. Forget India or Manila or Pakistan and for God sake, remember patient safety. There is a reason for standards and every time I come here I see someone shooting themselves in the foot with their incredibly illogical logic. Our jobs are about patient safety .. first, foremost and always.
What does LTS stand for?
nm
Can't stand it.
I hate the way it searches patients, I hate the autotext format...basically can't stand it. I only live with it because I play it in express scribe and type it in word and then copy it over.
what's TT stand for ? nm
nm
Where is YOG or what does that stand for???
Does this company still exist?  I tried to look on Google to see what company this is and cant find it.
What does it stand for, please? (SPi) (nm)


Who is going to stand up for us?

We are all spread out, and the company I just came from kept everyone's name a secret, including how many working on the account, changes in schedules - everything.


And this is exactly why, so we CAN'T do anything about anything.


I was with them about a month. I could not stand the
account they had me on and they got pretty rude about it.
what does MTSO stand for? nm
...
It would only stand to reason that they
ALWAYS on the verge of losing accounts, probably because of the cherry-picking, lazy, idiot MTs they employ.

Also, as was posted by Deb the last time this issue was brought up, it is because it is a different platform. Do they offer any of us without work the chance to train on the new platform? Of course not!
I stand corrected...

If they do not have the integrity to stand up and say they have
enough staff, then I have lost all respect I had for any of them. Most of them have no ability anyway, so when they lose those jobs, they will be on the welfare lines.
I see. I stand corrected.
xx
I absolutely cannot stand it - sm
When people feel the need to correct errors in posts!
Ahh, I stand corrected. nm
nm
We should all take that stand, Angry4U.
In fact, we should take it further than that. We could start by writing letters to congresscritters and to facilities in our own town that use overseas transcriptionists.
Taking a stand
I work for MDI-MD which does not offshore. There ARE companies out there with integrity. I think it behooves all of you who are looking for new jobs to be very clear that you will work only for companies that do NOT offshore. You should also give the AAMT a piece of your mind since they have been supporting (and profiteering from) offshoring for years. Think about that the next time you write your excuse to this pathetic organization.
What does the eMTS stand for?
And do they have a web site? I am looking for a job and would really like to know more about them or how to send a resume. Thanks!
The initials stand for
TTS- Transcription Technology and Support out of New Hampshire.
I stand corrected

No, I did not know many of the things you say here.  The only pharmacy techs I know are people with very little training, not like anything you mention, and that does frighten me I must admit. 


I do know that many of the newbies seem to have a poor work ethic and don't seem to have had very much training.  I see that where I work.  And I do know someone who had been in a mentoring program offered by a national and had a horrible experience and barely kept herself alive on what she made. 


I did not know the other things you mentioned.  I am glad you filled me in on these things.  I want to learn all I can about our situation.  I welcome feedback and I sure wish the things you mentioned were discussed here.  I'd be grateful if you could advise me where to turn to find out such things and keep track of what is really going on, because I apparently am not getting the whole story.  I'd also be interested in your ideas for what to do as you seem to know what you're talking about. 


I apologize if I offended you or anyone else.