I agree, the managers make or break you...some are hideous
Posted By: exPSer on 2005-11-01
In Reply to: I worked for Precyse - J
and it sounds like you had the same one I did, kind of schizophrenic.
I also could not get even 1000 lines/day, either, also had to literally plead for work, with no response.
since leaving, I am right back up to 1200-1400 lines/day with NO problems...
best thing I did was leave.
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And that is why the managers and CEOs make big
$$. You are making a case against yourself. You want more $$, but you don't want the bigger responsibilities. Guess you are opting for the food stamps.
MT's often make more money than managers too
.
Ah, I do agree with you on the break sm
pay. As for sitting in front of the monitor for a certain period, you can work for a company that allows some flexibility (a window of time) in your schedule. That makes it better. I know the MT side of it, our low wages, etc, but the hospital side of it is - we have strict TATs and sick people, whatcha gonna do? There's got to be coverage during certain hours. Anyway, I digress.
I agree 100%! I definitely think it's time to break them down! nm
x
I totally agree, the KS leads and KS managers
the negative posters. Boy the defenses sure are up if this has gone all the way to management and even the owner. Take a deep breath everyone. Keystrokes is asked about on this board all of the time. If something negative is said, then so be it. Do we not all take any of these posts for what they truly are, which is an opinion. Some posts may contain facts, but you must be aware that a message board is also full of opinions. I have seen Transcend bashed on this board, and I had quite a lovely experience with them when I worked for them. To each his own. I try to comment in a positive manner when asked, but I do not know all of the facts. I still would like to be able to post my OPINION. I do not however feel the need to defend them every chance I get! My goodness. We are adults here, but you really could not tell from some of these nasty posts especially the ones claiming to be in a managerial position. 
Then why has that hideous Voice Wreck-cognition gone through? nm
I agree with you 100%. If I want to make
more money, there are other accounts to work on or other companies to go to.
Yep, I agree. I make 6 cpl doing VR at MQ. That
poster sounded more like a wishful MTSO, hoping to spread the word that that's the norm so people will start accepting her low offers, LOL.
Agree. I have QA'd MTs who will make a report APPEAR sm
correct by using the synonyms to what was actually dictated and having it all make sense. However, what they transcribe is not what was dictated! Only by listening to the dictation (or the physician actually reading the report) can the integrity of the report be discerned. (clear as mud, eh?) This is what probably got the OP past her QA department but getting nailed by the account. This is why I advise newbies to have mentors or work in an office with other MTs.
In addition, OP says below she doesn't need reference books anymore. Therein lies the real problem--attitude.
I agree...I make anywhere between 25.00 and 28.00 an hour....
it is possible...but like the above poster said, you need to utilize Expanders and I have my own doctors also...no templates but having your own doctors helps...
Agree too low but where can an MT make more than $15/hr these days?
?
I agree, be patient - make sure you are using your expander - sm
to its fullest extent. I have had ShortHand for 2 years, and was not using nearly as many Expanders as I should have been. I found some lists on-line and now my lph is much higher.
Agree. I would love to make $20 an hour
nm
Dont agree. It is never to late to try to make life
wasted. With your attitude, it probably is too late for you, you dont seem to have the initiative to try to make it better. If you want to be a victim, go ahead. Maybe you should find a Victims-R-Us board.
Same goes for managers
If you kiss a** you can get into a position of power there regardless of whether you have experience, knowledge or even are a newbie. They hire very few people for their power positions who actually know what they are doing for fear of being one-upped by them. That is why so many of them are on their power trips so they can feel important. People with real knowledge and experience usually don't have a need to do that unless they are jerks.
Considering what the managers have
to deal with between the clients and staff, as well as the weekends they have to work and I don't, I don't begrudge them (or anyone else) a spa weekend. It's not as if it's a trip to Tahiti. I would rather work with people who have had some sort of stress management anyway.
but one of our managers
sent out a thoughtful token, probably did it out of her own pocket, would never expect the company to give a dime more than they have to.
there are managers and then sm
there are managers. Some of then ignore all emails from MTs. I just is according to who you get as STM. They are not all created equal and some are incompetent.
A lot of the managers at OSi came from MQ
Must be from QA managers at OSi
consider the source
SPI managers
Ditto to that. All of the managers seem to be replaced by MQ former managers. The director of OP is MQ and every time you turn around new MQ manager. Run run run
How did they break it to you?
Why would they drop direct deposit? Does it cost a company to provide that service? Sorry to hear about your insurance. 
How are the managers there?
Give me a break.
I doubt 100% that you posted AGAINST Keystrokes and used your real name. Not gonna make me believe that in a minute, cause if you did, it would have been spread all over this board like wildfire, with Lee and the whole gang from KS posting to you, yadda, yadda. Don't believe you one minute. As for posting against Spheris, hmmmm... they have like 12,000 or more employees now? Bigger than MQ. So, boy, you're sure brave if you ever posted as Michelle. Yep, they'd be able to zero right in on you on their radar screen! Please....Transcend watches this board like a hawk, and DOES contact posters. PERIOD. It is scary and it is a hassle, so its a business strategy that does work for them regarding damage control. Doesn't mean any of us are "hiding" or that our negative comments are any less valid than your soap-box stances defending Transcend.
She is still there now, but I keep getting different account managers. nm
xxxx
The problem with their QA managers is
in the MT business. One was a former nurse who was absolutely horrible - power trip from hell - unreasonable, mean, nasty, rude. Now she's been replaced by a some hick who 2 years ago was in an OSI company email being introduced as ". . . is working towards learning to be an MT well enough that she can work at home without supervision soon. For now she's working in-house." Too many people in their QA department who have no experience and weezled their way in by kissing a$$ or "knowing someone" who can get them into OSi in a position of power and then WATCH OUT.
Interpro managers
Anyone have experience with Interpro management where they were made to feel stupid, lazy, an inconvenience and almost accused of lying about something demonstrably untrue...trying to figure out if it is me being over sensitive or if they treat everyone this way...need my job, but need respect, too..
Give me a break!
I understand there are two sides to every story, but there is no excuse for not paying the people who have worked for you. I just hope you are a better business owner than she is.
Not all managers were transcriptionists.
I know of one manager who used to be in marketing. She is still there now. She is and/or was not very well liked because she was not a transcriptionist. There is no teamwork. I tried teamwork, until the manager put an end to it. They could care less if you get a lunch break as long as the work is done. You only know about your manager and co-workers. You would know nothing about other account managers and their employees. They changed their name because TSI has a bad reputation. They were losing accounts. They laid off people. They can't afford incentives. The insurance premiums are insane.
Give me a break.....
I know a whole lot more hard working, LOYAL, honest, go-the-extra-mile transcriptionists then I do companies who truely appreciate them. It is not the work ethic of the general TX that has caused the rates to go down. It is greed on the part of the company. I have now been with SEVEN different companies in the past 3 years as an IC and have never done the things you suggest. What I get is days without work or days that I am expected to work 24 hours, late/no paycheck, awful and ridiculous platforms, doctor switching games, etc.
I'd gladly still be with the first company I ever worked for if they'd just pay......
Give me a Break!!
Ya know, I must be cranky today, but...some posts below really got my dander up! MTs are asking for referrals about companies, and someone actually posts that the company is GREAT - I believe GREAT is the adjective. Then inside message says something to the effect of: I'm a new hire, too, and I hear the work will be picking up soon. PICKING UP SOON!! This is after several MTs claim no work, which is what we all-too-often hear with these companies. Hiring and WORK SHOULD BE PICKING UP SOON!! And the poster closes by saying how NICE everyone is. That he/she doesn't mind lack of work cause they are NICE. Grrrrrrrrrrrr...
I wish we could have some coding system where MTs gave job referrals based on LIFE SITUATIONS. Like how many of us really need the income?? Versus those who obviously don't really need the $$ and don't mind being hired for a job with NO WORK. But the people are nice...Can you imagine? I used to hire people in-house for hospitals - all depts. I can just imagine me HIRING people for work that wasn't really there... Give me a BREAK. Nice...
How about giving me a break?
I am the MT who seemed to upset a lot of you with my post below about MDI and the lack of work for some. Unlike what many of you surmised, I also need a regular income, a daily line count that I can depend on and I work far more than 1-2 hours per day and always have. I am also an MT who has been kicked to the curb by enough MTSO's to make me want to quit this profession at times and work at just about anything else. What I was saying below is that MDI, at least for me, is trying to get me more work and guess what? I have more now! Yes, everyone, they are being helpful and NICE! When compared to others I have worked for, who have also been low in work at times, and who have told me and other MTs who ask for more work, to basically get over it and wait it out or go elsewhere, I think I prefer the treatment I have received with MDI far above the others. If a nice company doesn't cut it for you, then go to the many out there who don't give a rat's behind how they treat you. They are not hard to find. When the work is there, you will be worked to death and when it isn't, they could not care less. Heck, you can make good money these days working on a garbage truck, so if nice isn't important,what's stopping you?
Put it this way, the managers over the supervisors
are lucky to make that in some companies! That is way over the top, I highly doubt it.
It is just a different field to break into now...
I have only been an MT for 4-1/2 years, and I am happy to hear that you found a job that you are happy with and making a good wage at.
However, to say that because MTs are not happy has something to do with their skills does an injustice to hardworking MTs. There are some of us who do 12-hour days, too.
The field is totally different that what it used to be. You can ask a majority of seasoned MTs, and they will tell you that wages are going down and the cost of benefits is becoming outrageous. It can take you almost 2 weeks to earn enough money to pay for family insurance. Couple that MTSOs who are making contracts with companies for acute care work when they have only hired transcriptionists with clinic experience, and you have some very overstressed MTs just trying to make a living. I have felt since starting I am being pushed to gain 10 years experience for each year I work. Some days you just wake up, go to work, and you are on a totally different account, totally different work type, and totally different part of the country with no warning.
Since starting in this profession, I have worked on over 20 different accounts in all areas of the country. Not only have I been required to learn medical transcription (and I have done all report types right through the OP notes), I have had to learn umpteen physician groups, hospitals in those areas, nursing homes, drug stores, county social service units...you name it.
I have consistently good quality scores, and I usually work at least 1-1/2 times my required production. I have been with my company close to 3 years, work nights and holidays, and have given up more family time than I care to consider. However, I just saw an ad where my employer is offering 10 cpl to do discharge summaries while I am doing consults for a clinic no one in the company wants to touch because of the difficulty factor, and they will not raise me above 7.5 CPL.
On top of that, I had to darn near beg today to have a technical problem taken care of that was preventing me from working. It was a 2-minute fix that took almost 40 minutes to resolve because our customer service kept telling me I wasn't even working as I had no jobs checked out and my boss kept switching her MSN messenger to say she was busy or away.
Do I feel disrespected and underpaid? YUP!
That is my reality.
Hate to break it to ya, but
*Isn't this just good business sense on their part in an environment where it is hard enough to feel connected and part of a team?*
Good business and reality are galaxies apart. During my final time at the last company I left, it was commented to me that for as long as I had been there and as good an MT as I was, they were surprised I had not asked for a raise. I had been with them 9 months. I was covering 12 different accounts and doing mostly ESL dictation. They thought when I turned in my resignation it was about money. It wasn't. It was about a having a level playing field and I didn't like their level of *honesty.* My work route was being manipulated and they couldn't admit what they were doing. Gravy was being given to lesser experienced MTs and I was getting nothing but crap and it was being touted that everyone was paid the same cpl. (okay, this example shows they were lying to me on that level! If they were willing to give me more money to keep me, then they were surely doing that to other people, right?) I wanted an honest work environment and the money. That is what I have now. I've already gotten one raise at the new MTSO with the promise of a second when I hit a new lpd average (two months).
So, it would not hurt to broach the subject if they don't with you. The worse they can do is say no to a raise and explain their review policy. At least you will know where you stand, how you feel, and what your options are.
Give em a break at least -- sm
they are giving US MTs a chance to get started rather than offsourcing to India. At least they are giving back to the USA in one form or another.
They could just send it off and be done with it.
Looks like OSI can't catch a break
All managers want yes people but OSI is
nm
Which companies allow managers
to work from home, other than MQ, and does not require the manager to type on the accounts? Thanks in advance for your help.
SPi Managers Mtg and Stuff
OldTimer, are you a current SPi employee? Maybe you are and you have some inside information I don't have, or maybe you are a past employee with a grudge, it's hard to say. Your information doesn't seem current. I am a current employee. The managers did have a quarterly account manager's meeting in Nashville. I don't know who your AM is, but I have a great one and I trust that she discussed with the other AMs with regard to line counts and work availability, etc. I do know that it is not as you said at all, there is not a condition whereby only a few MTs are trying to do the work for a whole bunch. There are plenty of MTs who have worked for SPi who are not going anywhere in spite of the fact that things were slow getting back to normal after the holidays. Things will pick up. We are all sure of that, this is a big company with new accounts on the horizon. I am not going anywhere, I love my account, my account manager, and will work through the recent changes. No matter where you go, there is always going to be changes. You just have to ride them out.
give me a break
It's called being courteous to my employers, asking rather than telling them and this is completely irrelevant to this board and rather discourteous on your part.
Give her a break!
Maybe there are reasons she does not want minimum line counts per shift/day. I have a hard time with line counts myself but with good reason. I tore my TFCC in Dec. 06 and had surgery. It is stable now but I have lost some range of motion which has slowed my typing speed a bit. That's why I stay away from minimum line count jobs. I do work for a smaller company though so they are ok with this.
I'm going to break out of the mold (sm)
I'd like to branch out to doing general transcription so I can finally 100% work for myself instead of partly me, partly them. I'd love to have a home-based secretarial service that did a lot of things I enjoy, bookkeeping, typing, etc. Maybe I'll do some research and just do it.
Best way to break into the MT business? SM
A good friend of mine is wanting to learn the trade. I am self-taught from many years back and have no clue what to recommend to her. What is the best way to get training - any online courses? None of our local schools offer anything except maybe a terminology course, etc. Any MT companies have mentor programs for true beginners? Any advice would be helpful. BTW, I truly believe she has the basis for success as she is very computer/English literate and quite the perfectionist - she lacks the medical experience, however. Again, thanks so much for any input! :)
Give me a break
I do answer posts about which companies are good, who pays on time, etc, if I know the answer so I am not a board troll but a participating member. Its okay to have an opininon the same as yours but something different and your a flamer. As for working hours, I was making a general statement as I see it all the time on this board...no one wants to work weekends or past 6 p.m. at the most. More than the OP jumped on this thread with the me too, no work post...and in my opinion if more people were willing to make sacrifices they would have work but everybody wants to work M-F. If that's the case then you need to leave your home and work in an office.
Those new micro-managers -sm
need to justify their full-time salaries (that we wish WE had) by putting in their daily 2 cents' worth with daily email (to show management that they are actually doing something) -- by either: (1) chewing us out about something, real or in their minds (See, boss, I'm on the ball -- or, conversely, (2) the condescending email telling us what an awesome group we all are when we get them out of trouble and back into TAT, which we, up to this point, we happy to do.
Give me a break
I'm working with 3 companies right now and will weed out the crap just like they weed through the MT's. I do ask the worst case scenario questions and have been lied to over and over again! I'm doing this to make money and put food on the table and if that means weeding out the B.S. that these companies give you - so be it! You sound like your from one of the companies I am now working for. They just started a new account and have NO CLUE what they are doing. The way things are so out of control I bet they never sat down with the hospital to go over how this project was going to be run - and now they are advertising for ANOTHER NEW ACCOUNT! I got 2 words for you sister - and it ain't Merry Christmas!
Account managers
All I can say is GIVE ME A BREAK! I hear nothing but complaints!
The managers are so out of touch!
They are so counting their money and bonuses they make by overhiring and having great TAT, they completely forget that we are making zero dollars because each of us are battling for each job. How self-centered and ignorant is that? Like a table which shoots its legs out from under itself, the table will soon be unable to stand!
give me a break
are you saying becausse I am defending the company I work for that I am management and I am lying??? Give me a break. Obviously you are just not up to the high standard that we are held accountable for at this company and you got fired.
Break this down so I can understand
what are you talking about? TTS or this board or ?
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