I agree public outrage
Posted By: Jade on 2009-03-19
In Reply to: Can you provide me a link with - TravelinMT
I don't have the link but saved the article partial:
SPI opens BPO centre in Mangalore
Mysore, Feb.20-InSpinity (SPI), a wholly owned subsidiary of Software Paradigms International Group LLC, has signed a large contract with MedQuist, the largest provider of Medical Transcription services in the world.
As per the agreement, SPI will provide medical transcription services to Medquist up to two million lines per month within the next six months. To achieve this operationally, SPI will employ and train more than 600 new Medical Transcriptionists (MTs) at its delivery centers in Mysore and Mangalore. At present, SPI employs around 350 MTs.
Headquartered in Mount Laurel, New Jersey, MedQuist Inc transcribes more than two billion lines of text annually.
To augment its ambitious growth plans, Mysore’s IT major SPI is opening new Development/BPO centre in Mangalore by starting operations in incubation center provided by STPI. During first year’s operation, SPI plans to employ around 200 resources in the IT and ITeS field.
Sid Mookerji, CEO & MD of SPI, considers this to be a validation of the aggressive growth and productivity focused strategy adopted by InSpinity.
He said, MedQuist is a very important customer for us and we are pleased to have them on board. We expect to readily deal with MedQuist’s stringent quality and security requirements along with the planned rapid growth thanks to our well established processes and training mechanisms in the Medical Transcription area.”
V. Madhukar, Vice President – Operations, SPI, addressing a press conference at Pathrakarthara Bhavan in city yesterday, announced the terms of contract between the two companies and future plans about Mangalore expansion.
He said Clinching this large deal in these times of recession is a great morale booster not only for SPI but also for the entire IT industry. SPI is adding to its headcount and wants to increase employee base of our MT division from 350 to 1000 MTs in the next 18 months which in fact is a bigger challenge for us.
In future, SPI plans to provide Medical Transcription services to MedQuist to the tune of 6 million lines per month by 2011. To achieve this target, SPI plans to ramp up its capacity to 1000 medical transcriptionists for Med
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I agree public should know. I think drs. know but choose to ignore.
:+
What is the outrage
What a nasty remark for you to make. A lot of companies offshore their work...even some of the ones that you may think don't. You yourself may find yourself in their shoes one day too...if you do, lets hope someone shows you more sympathy than what you have shown here.
To what is the outrage, are you so
sure that your job is secure from outsourcing? *There but by the grace of God go I.
It is an absolute outrage!
I don't believe all companies operate like this. Its the greedy companies who work MTs to death for nothing, and we find out fast who those are don't we thanks to this board.
Re: Outrage and shock over offshoring.
I just wanted to bring this up from below. I am 100% compassionate for the HLers and their situation. But...I don't understand the MTs posting about how offshoring is NOT a fact of life, is not a common situation, etc. There you are 100% wrong. I currently work for a huge national, but am also an IC, and have been around the block. I was ignorant of the amount of offshoring myself until the last year or so, and was apalled to find how prevalent it is. I live in a lazy little town - small beans, so to speak. I applied for a job thru the yellow pages with 3 or 4 little local services. Every one of them used Indian MTs as well. They were tiny little MTSOs - offering me about 4 cpl to 5 cpl with my years of experience. Then my own doctors - every one of them uses offshore MT services - some in Saudi Arabia, some in Irelend, and a few in India - little tiny run of the mill private practice doctors in a little run of the mill town. All have their hand-held dictation equipment, and love the TAT and cost. I worked for Transcend for a while, during which time they proudly shouted America only, go USA, and then - low and behold - started an Indian project - talk about a TAT! In less than a few months, they scrapped the patriotism and went Indian. Now I have found a few small to medium sized MTSOs in my state, and they, too, all have Indian divisions and MTs. IT IS EVERYWHERE. It is way too late to close the barn door. We American MTs were asleep at the wheel, myself included, while this was all happening. But its here - its done already, and we have to figure out something to do. But for any single American MT to even remotely think that the silly doctor right down the road is still using American MTs is just plain ignorant. Its way past that. We all need to come to a reality check before we are all laid off forever. Not sure what to do, but sure want to try to convince you none-believers that the horse has long left the barn and galloped across the whole country. What can we do? I'm game for something, but haven't the knowledge to proceed from here.
I hear you. I can definitely understand outrage over being layed off,
I hope all the former Heartlanders are able to find new jobs.
I think the public would want to be alerted
that their ss#'s and all other personal information is going to another country! With all the identity theft today, whose to know what is happening over there?
Lawsuit for a public board? Who are you going to sue? nm
Grow up
We can post whatever we want. This is a public board
X
Public Records - Nuance
http://dockets.justia.com/search?q=Nuance+Communications%2C+Inc.
I ran across the above Federal Case Dockets while searching for something else entirely. Anyone know why Nuance Corp. is involved in so many and what they are about? One of the complaints is racketering. What is going on?
They are a public company - they cannot lie about percentages...
If they say 20, it's 20. I have never been without work and I love it there. If you think that most companies out there are not offshoring, you are kidding yourself.
I believe them when they say it will never take the place of domestic MTs. They are growing faster than any company out there - read their financials, all public record.
One thing to inform the public - Another to
come across as stalker/unstable. As someone who BTDT with an MTSO failing to pay as agreed (but did in fact pay late), I can appreciate a fair warning about a company. I do disagree when the warning stops being fair and starts coming across as the poster having some personal issues that this board cannot cure.
In my situation, I read this board about an MTSO who failed to pay - posted by one person who seemed to be fair in the posting. I still took a position with the MTSO. There was incredible disorganization with the owner and my pay was late. I let them know that I could not invest more of my skills until the pay was rec'd. They got it to me and I returned their equipment. The warning had me prepared not to lose my shirt, but did not keep me from giving the MTSO a fair shot. I have seen that MTSO move into a more trustworthy category than when I had my experience with them and would even like to think I had something to do with that. However, I do not feel that would have happened if I had come across in a fanatical manner or if I had in fact done anything but acted in a way I could be proud of.
Just saying, I don't see that happening with this poster about this particular MTSO and this particular situation. Just saying, is all, that if an MT wants others to give fair consideration to an allegation, that MT has the responsibility of behaving in a way that would keep people listen and giving credence to the facts. People stop listening when the postings become unbalanced and start projecting that perception towards the original poster. Just saying, is all. Good luck with whatever the OP decides, but I hope that poster finds some balance in his/her life.
answer crafted by public relations?
It gives absolutely no information yet attempts to close the subject. I asked how is the work load, pay rate, etc.? Anyone else care to comment or is it a no-no to speak about this company.
you might want to leave your full name off the public forum
nm
Public board, remember? Just like to stay in the
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If it is a court case, then it is public knowledge
x
butt out. LOL. It's a PUBLIC board that you've
x
its not on their PUBLIC web site, it was an internal explaination for the email they sent around.
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If you post on a public board, must expect replies
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Public board. I am free to respond to any post.
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Public board. Free speech, and all that. If it bothers
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There's an old saying in life, justme- a wanna-be public defender...
it's better to be silent and be thought of as an idiot, than to speak and remove all doubt. Now, you removed all doubt....
As a MTSO, why would he/she feel the need to come to a public board and complain? Unprofessional in
x
The problem with posting a question like that on a public board is that you could get inaccurate inf
I asked a question about a company I worked for, received 5 responses all saying the same thing, that we were paid for a holiday, which was wrong. I counted on it and was in a bind because of it.
If your facts are true, make them public. You've nothing to lose and everything to gain.
How can you be putting your head on the chopping block when you are anonymous here?
Details have not been given in your posts. Please show us ALL the details.
Why would you be putting your head on the block by pointing out supposed anomalies in the raise structure?
Any recruiter can give out that information because it's the same for everyone. Any MLS can go to the website and see it. I have it here in front of me. I would like to see you defend your statements, because I'm not seeing the proof here.
Why would you be putting your head on the block regarding incentives?
Any recruiter can give out that information, if it exists. That information also can be seen in the job boards and on the website, as it's public knowledge. I sure don't see any out there, nor have I for months.
Why would you be putting your head on the block regarding enticements?
You say they are readily viewed on job boards, but yet you can't give details. Any recruiter can give that information, too, as they post the ads on the boards. They can also be seen on the website. However, looking back over a lot of weeks of posts on various boards, I don't see one "enticement," so we're going to need YOU to point them out to us.
If the enticement is the pay structure, then you're benefitting the same as everyone else. If the enticement is the ads, well, you get the same opportunity for shift differentials, the same CMT pay, the same benefits, the same production incentives, don't you? What don't you get that you deserve?
Also in regard to enticements, I've got to ask for clarification on a statement you made:
"...look at past and future ads on MT Jobs, etc."
Do you have details on what the company is offering in the future? If so, let us all in on it so people who don't work at Transcend know what to wait for.
Finally, no one should need to email you, because all of YOUR information should be made public IF IT EXISTS, and you shouldn't fear making it public, IF IT'S TRUE. Having people email simply allows you to privately promote your version without having to publically defend the truth of of your claims.
If you can't back up your claims, then please concentrate on making the best out of your own situation, okay? It's not right to make statements that can't be supported with facts. It doesn't help the company and it doesn't help you. If you're a loyal employee you should be trying to be part of the solution rather than part of the problem. Maybe you could offer your assistance on the quality council.
How can a message be confidential if it posted on a public message board? nm
I agree, absolutely agree
and I might say, this is keeping updated in ALLLL specialities and subspecialities, drugs, instruments, and on and on. It is not a good profession for sure and sadly it is the MTs who are being very definitely HAD
Agree 100%
STAY away!
Nobody is going to agree anyway. LOL
And nobody has worked for every company in the U.S. to be able to offer an informed opinion.
Agree
I agree also. I do think that each company has its MTs that have not one thing good to say about the company and on the flip side, there are many that love it. I have worked at a few different companies in my time and find through experience on this forum to be true. I absolutely love Transcend. There are a few things that aren't perfect in my book, but the good far outweighs the bad. The thing that I hate, though, is if you have anything good at all to say about your company, you are either management, lying, or a cheerleader. I think that people love to believe the worst.
I also have found out through my travels that things can vary greatly from one employee to another even though they may work at the same company. There may be a rule for you that does not apply to another, example - below one says Spheris would not allow someone to work at MQ also but there is an MT who is doing it with permission. An MT can get on here and argue all day long that this or that doesn't happen at their company but it may very well happen for another MT. It is so humerous to me to see that we believe that being employed at a company, in our remote homes, that we think we know everything about that company and how it operates with the other remote MTs - MTs that more than likely we don't even know.
I agree 100%.
I agree 100%
I don't agree entirely.
When offshore outsourcing first began many clients began jumping on that bandwagon thinking they were going to be able to save money. That resulted in a great number of clinics and hospitals eliminating their in-house transcription departments because of 1) reduction in overhead expense by outsourcing a whole department and 2) realizing an even greater reduction in expenses by using foreign labor at less cost than domestic transcription wages. The trend is beginning to come full circle now and because of quality issues and the higher cost of risk management more clients are demanding that their medical records information stay in the United States. A lot of MTSOs now advertising are stating right in their ads NO OFFSHORE MTs NEED APPLY. Clients are beginning to see that it wasn't as cost effective as they thought it would be because it actually ends up costing more in the long run either in quality or risk management. Some hospitals and clinics are actually bringing work back in house again and only using domestic vendors for overflow work. I think sooner or later unless the quality of VR improves it will have the same result.
i agree
I also had a similar experience last year and did not like it at all. It was a total mistake.
Yes, I agree
Thank you for posting this! I am also very happy with Amphion. It is nice to hear a positive experience for a change. I hope your post will help other MTs searching for work realize that there really are some good companies out there!
I agree--
They will make your life miserable with every nit picking thing they can think of to get you to quit. Again, this was my experience, no one has to agree with me.
Agree
but I thought that she was referring to simply putting it in a diagnosis, not coding.
Agree
LOL......I understood that she was just transcribing the numbers as they're dictated. And, we all know the docs don't always give the "dash" (-) or "slash" (/) word when it needs to be typed in.
I wasn't trying to help code, been a while since I did that, just trying to help make sure her question was answered. (No offense intended.) :)
I agree with QT
QT EASY platform -- a few mushmouths -- mainly PAs very few ESLs -- also FutureNet is a good company -- direct deposit as statutory by they will express mail checks and good cpl rate -- sorry for the typos -- just got done for the night and no fingers left
I agree..
I left after sitting for five hours and getting 2 reports, this was Transcend who bought MDI. Then, there was the sound issues.
The staff was just great though!
I agree with everything you said....
It just seems like Transcend is the company to bash this month, but I am extremely happy
I Agree.....
There are so many "cherry-pickers" on the account(s) I work on, it makes me crazy. Some of us get stuck doing the hardest jobs and the others breeze through.
I agree 100%. (sm)
Someone here had a bad experience and has made it her goal in life to run this company down. Maybe she didn't come up to par....actually you can tell that by her messages. I have only been with OSi about 6 months, but will be staying till I retire.
I agree!
Definately the meanest on this board. Always has something to say, whether it pertains or not...
I agree
the swearing on the boards and making fun of other people, pathetic. I thought we were all grown ups here. I can't believe that some of these grown women sound more immature than my 11 year old.
Agree! LOL (nm)
.
I agree
No I don't work out of the Amherst office -- have heard so much about them on this board.... I work out of the Orange CA office and last week except for 1 day -- it was like pulling teeth to get enough work to keep me busy during the day. Now, I am face today with either sitting babysitting my computer all day just waiting for work or taking the day off either unpaid or burn some PTO. Can't really afford either, but this is just stupid. If I get my butt out of bed and "at my job" by my start time.... I should get paid whether there is anything to do or not.
Agree, besides, what one co does, the others will
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I agree. sm
Not a very good place to work. Communication was horrible when I was there.
Agree with above
Yes, they pay for downtime. The only time they do not is if is due to something on your end like electric failure or internet failure. If there is no work or if their computer breaks or system is down, they pay $12/hr downtime. In my experience, there is also the option of making up the time if only a few hours or so (which equates to more than $12/hr for me, so I have always made time up if I could).
I agree with aa
Here are the good points: They do apparently pay for spaces now. I would confirm this if you apply.
They seem to have plenty of work - you definitely won't be sitting around for days without work.
They pay approximately 5 days after the end of the pay period, which is actually pretty fast as payroll goes.
They do seem to have some interesting accounts, although I wouldn't know how you get on them.
If you can ignore the goofy emails that get sent out on a regular basis and try to ignore the inconsistent QA, they pretty much leave you alone. If you need benefits, though, look elsewhere.
Have to agree
I quit two weeks after training.
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