I agree platform awful and they deduct for mistakes, to the tune of $10 per report.
Posted By: nm on 2006-11-04
In Reply to: I worked for them for a few weeks. Very nice people (sm) - nm
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docking $10 per report for mistakes. I immediately sent in
p
Agree with hmm, no perfect MT, everyone makes mistakes, as do computers
and when do they are usually a lot worse...
Great people..AWFUL platform!!!nm
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I don't know anything about the company, but the GEMS platform is awful! sm
Cardiologists use it, and it is time-consuming and cumbersome -- not MT friendly! But I have not used it for a year or so, so perhaps it is better now. Good luck!
Have they changed their awful platform? Posts from last year said it was terrible! nm
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Agree VR is awful, so why half the pay for this nonsense?
xxxx
Agree with this. Some lucky ones have great accts. Mine were awful, so I left. nm
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Agree. I have QA'd MTs who will make a report APPEAR sm
correct by using the synonyms to what was actually dictated and having it all make sense. However, what they transcribe is not what was dictated! Only by listening to the dictation (or the physician actually reading the report) can the integrity of the report be discerned. (clear as mud, eh?) This is what probably got the OP past her QA department but getting nailed by the account. This is why I advise newbies to have mentors or work in an office with other MTs.
In addition, OP says below she doesn't need reference books anymore. Therein lies the real problem--attitude.
Yeah, he's a looney tune.nm
You keep singing the same tune - just tired of it
you have a unique situation. It is not what the rest of us generally run into.
I totally agree! I still proofread every report...sm
before hitting submit and haven't had any critical mistakes. I'm not saying my work is perfect 110% of the time, but whose is? The main offenders are the one that should be reprimanded. The reason I mentioned QA is because the majority of MTs on this account are on 100% QA.
I totally agree re medical report format.
x
Pay will drop significantly with Dictaphone EXSpeech 1/2 per line, or something to that tune. nm
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I agree, terrible platform...
more trouble than it's worth.
I agree, best platform I've been on...
Great search capabilities for patient name, prior reports, specific doc reports, etc. Easy to move around in -- just the cream of the crop in my platform experience.
How do they deduct for time? NM
nm
What companies Deduct....
I was just offered a job by a company as an IC. I almost took the job until I read in the contract that you will have pay deducted if you accuracy drops below 98%. I am still new to this profession and was a bit nervous to take the job as an IC. I was just curious if this is a standard practice for companies to do this? I thought maybe that was why I got the job offer because they know I am still new and if I did mess up then they wouldn't have to pay. But, maybe I am just paranoid?
Thanks,
Plus, how much will they deduct for errors? (nm)
v
I did not test with them either, because they deduct
2 cpl if for some reason you do not meet TAT. I really did not want to work for a company who deducts from an already low rate, even though I doubt it would ever happen, but if there was an emergency or something, you just never know.
They deduct points for that?
The company I worked for did not deduct for punctuation. I believe in the AHDI guidelines there is no deduction for punctuation, unless of course it changes the meaning of a statement or something like that. Alot of the commas are open to interpretation, but some QA people are really picky about the hyphens.
The companies do get paid by the lines, so if your accuracy is 98% they should not care that your line count has increased significantly. I would say take note of what it is they are complaining about, and keep up the good work. As far as running out of work, I would wait and see how often that happens. Could it be another case of offshoring what is out of TAT?
This is also an IC position so you can deduct....sm
another 2 cents a line for taxes etc., and you need to have unlimited long distance. I wouldn't touch this with a 10 foot pole, 5 cents a line is not going to pay my bills no matter how big my expansion file is.
I agree. Extext is the platform I've ever worked with. nm
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I'm going to agree with the other posters. Platform is horrible and not productive.
I worked for hours and made $9...no thank you. I would do at least a whole page and be lucky to get 30 lines. I think it's a ripoff. Either the platform line counting is just off or more likely it is the way they set it up, but you'd have to be totally naive and never had worked anywhere else to know that the line counts are set up to rip you off. As with most of these companies, they all are constantly advertising like they have a ton of work when there is none. I suspect they turnover is high so they just keep the ads running, but the reason for the turnover other than making no money on line counts is lack of work. They just don't get it. I didn't last there long, as best I can neither, most don't.
According to a friend, awful, awful,
Low pay, bad accounts etc..
NO, you are wrong. They deduct half of the 15%
the other half. So 7.5% is deducted from your check, then they pay the other 7.5% themselves. My company does not withhold any federal or state taxes, only 7.5% for SS and then Medicare tax.
Do they deduct taxes from checks?
I forgot to ask, do they take taxes and social security out of your pay checks or do you have to pay those yourself at the end of the year? Thanks!
To be specific, how they deduct for headers
They deducted a flat 17% from the line count. You all know that all headers are not created equal and some have hardly anything in them and very few of them are 17% of the total lines typed. I remember when this head honcho went in one day and revised all the headers to make them with even fewer characters but that 17% did not change. I could not accept the politics of this company any longer and immediately started pounding the pavement for my own accounts because I didn't need the benefits anyway. This company was not Transtech by the way. I don't know what percentage Transtech deducts because I have never worked there.
You can't deduct insurance premiums if
they are taken out pretax if FT employee.
I agree. I am only part time so far, but I love it. The platform is easy, and sm
the people are great. I feel very fortunate to have stumbled onto them.
They refuse to deduct state taxes, if that's
nm
you don't have to be IC to deduct that - just do an itemized 1040 and it is deductible even if yo
x
I agree that it is an easy platform, but compared to other platforms I have used, lines are harder
to get, probably counted or weighted differently.
I agree. Big factors- ease of dictators, length of reports, platform. NM
.
Not when you have so many accounts and no work. How do you like the picky nothing stuff they deduct
off for the 98% QA. I have never seen such BS in my life. It makes absolutely no sense at all. Has no bearing on what an MT can or cannot do. It is all designed to get rid of more QA people and to make sure no one makes the bonus. No doubt about that. Has anyone tried to discuss this with them or is that impossible.
My thoughts exactly. Need an IC job so can deduct equipment, etc without having to meet 7.5% rule.
My normal company gives garbage as equipment, and I can't meet the rule for unreimbursed employee expense because I'm a high producer and don't have the other expenses that you can add to it.
mistakes
I have the feeling that the one that answered me belongs to the company and wasn't happy about what I pointed out. But have never heard anything about this company and if nothing is said, guess it must be an okay company. But usually you are a little more gracious when someone tells you that there are errors on something that the public views like a web page, brochure, advertisement, etc. We don't like mistakes but they happen and we don't usually attack the person that points it out. If I were perfect and made no mistakes I would not be here right now but in a far better place. E-mails are completely different than web pages or brochures at least to me.
Thank you for what you said. I truly appreciate it. 
mistakes
I can see where radiology and other diagnostic tests need to be 100% accurate. But if any report done by some obscure, remote Transcriptionist working piecemeal in some who knows where place really meant life or death to anybody, do you think they would be sending it out to have it typed?
I don't think the OP pointed out any mistakes.
She was trying to help as she said. You all are just plain nasty.
Corrected mistakes - sm
I agree with you about the stupid mistakes that are corrected by the dictator. I feel terrible when the doctor spells out BOWEL or other simple words. The MTs who type like that are a disgrace to the profession. You HAVE to pay attention to every word, know the difference between ileum and ilium, in these diagnostic imaging reports. I don't blame the radiologist for being upset - and the MT deserved being yelled at for it. There is NO excuse. I'm ashamed everytime I have a dictator spell out something so simple, but I do appreciate the occasional spelling of an obscure illness, etc., although I don't trust their spelling, I always check it myself, but their spelling is a help to looking it up. Why throw stones about the offshore MTs when there are MTs here just as bad, or worse? No wonder accounts are constantly changing over to other companies.
I see so many mistakes in reports..
it makes me cringe. These reports are coming from US MTs who are supposedly so well educated they can't figure out the difference between the words to and too, their and there and have the gall to say they are professionals and demand more pay, all the while sitting at home griping about how fast, slow, mush-mouthed doctors are and they can't understand them. Take it more seriously, it is a real job, not just typing what doctors say.
Pharmacist mistakes
Like all production jobs, do you know how many pharmacy's fill in excess of 500-600 prescritions a day in a noisy, crowded, often unpleasant environment? That's less than a minute per prescription. Plus they have to deal with store management, counsel patients, field questions from patients and doctors (and sometimes even tell a customer where the toothpaste can be found), answer phones, and be responsible for what 5 or 6 pharmacy techs are counting and cramming in those little orange bottles. They often work 9 to 12-hour shifts, have to stand, and many times do not get breaks and sometimes even lunch. They also have to order supplies and medications. I agree pharmacists should hold a high-degree of responsibility for getting it correct, as should any doctor, but we ourselves need to wake up and realize they work in conditions most of the time far worse than our own, so we need for our own safety to check out what is in that bottle before we take it.
They would care about the mistakes if they had
nm
funny. she can point out mistakes but we can't? lol
lol
It bothers me because the mistakes I hear about
are stupid mistakes, like typing cereal instead of serial, or misspelling a doctor's name when we have a doctor's list, etc. This is carelessness that could potentiall cause the account to be lost. All the ones I've heard about were mistakes I know I wasn't making and it bothers me that I have no control over it and that 1 or 2 people who produce sloppy work jeopardize the account. I haven't really had a doctor do a correction in an ugly way, but then again I'm not sensitive to them that much because I know I'm not the one doing these. I'm not saying my work isn't being corrected, just that I have never head a correction dictated that I was guilty of.
I also dislike it when the QA dept. sends out a stern e-mail to the entire company about stupid errors, when I know I wasn't making the errors.
If I'm signing my name to a document I want it perfect so I don't blame the doctors for going over the reports with a fine tooth comb. The reports are a legal document and could also mean the difference in life or death of a patient if there are errors in the report.
They used to penalize and doc your pay for repeated mistakes. Don't know about now. nm
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They dock you for mistakes that are not there or even if you go by AAMT BOS
No matter what, they dock you. When they cannot find mistakes in your work, they make them up. Late paycheck. I would make more money panhandling! System goes down...
Do not blame the MTs for company mistakes
I just received an email from my MT supervisor stating that she wanted to let us know that we just lost 3 worktypes on a major account because we were not transcribing, editing and delivering to the client within our contracted turn around time. She said she was sharing this information in hopes that we will realize how important it is for us to work our shifts,etc.
All of us working on this specific account are ICs. What has been happening is they want to treat us like employees. We get demanding emails to work and tons of how to do lists. No one at this company are employees,yet they want us to work like employees. When are companies going to realize that if you want someone to work a set shift and answer and read daily emails, then they should make us employees. This particular company send out daily long emails and only pay 5 cpl to edit acute care accounts with no benefits on escription. As an IC I never put all my eggs in one basket and especially not for 5 cpl. I do not feel the MTs should be blamed for losing these work types. I feel the company should take responsibility for this.
If the MTs are not meeting TAT or their said upon line count, then management should have let them go. However, I personally am required to meet 2,500 per pay and that is exactly what I do and no more at these rates and especially not for this company who make demands on us like we are partners in the company. I feel companies try to get off cheap by hiring ICs, but then try to hold you down to a schedule and treat you like an employee when you are not. This loss of work is the companies fault. Any opinions. Thanks
maybe he/she has excellent skills without mistakes
nm
I see lots of mistakes too and I work there
We can look up old reports and I am astounded by some of the mistakes made. Makes me wonder how they even got out of 100% QA. One report for a dictator I knew to be on ASR looked like they didn't even edit it -- it was just a string of words that made no sense.
Have no idea what's going on there, except there is the usual big push for production. Don't know which accounts the Indians are on, but they do have Indian coordinators working the overnight shift; they have given them phony American names, but it is easy to tell they are not from here. I'm getting aggravated with the place but don't want to be a job hopper.
For what it's worth, I commented on mistakes when
x
What kind of mistakes are they pointing out sm
to you? This whole situation seems odd to me.
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