I agree on the audio. Not sure what causes their problems with this. nm

• Does anyone that is currently or had worked for DSG find it rather difficult to get a good line - MAINEMT
  • Really bad audio and account--sm - MTMom
    • Sound quality and now, no work - MT48
    • I agree on the audio. Not sure what causes their problems with this. nm - MAINEMT

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I can usually transcribe 1 hour of dictation, my easy stuff, in 1-1/2 to 2 hours.  Even if you have really easy stuff to do, on the low end it would probably take at least 60 hours to transcribe, and mayve 90!  Geez..even if you could transcribe it in real time...taking only 30 hours to transcribe those 30 hours, you'd be putting in 2 15 hour days to do it.  Realistically, for 30 hours of dictation you would 60-90 hours of work.

I honestly don't know if you NEED one or not...there may have been manual 'play/pause' buttons you could click on with a mouse, but I cannot remember for sure, so don't quote me on that.  Reference books are definitely handy...I had to break open my AAMT rule book for a couple of things I wasn't 100% sure on, and even had to pull out my old dusty Dorland's that I've been using as a foot rest for some obsure thing I couldn't get a definitive answer off the 'net from. 

Like I said, I enjoyed taking the test because I've honestly never tested before.   I've only been doing transcription for 5 years now, and it was always with the same company, and still have oodles to learn.  The part I enjoyed most though was the actual sample transcriptions.  Fun to hear other voices and accents and type up material I never got exposed to before.

Just give it a shot!  After you finish a 'block' of testing, it asks you if you want to stop and come back to it later or keep going.  When you first sign up for the testing, it assigns you a log-in and password, solely for that purpose that if you need to take a break or plain ol' stop, you have that option. 

I shoulda asked the interviewer how I did.  No part of the test said anything like, 'Sorry, but you stink and you can go away now.'  I guess if you pass one part it feels you are good to go onto the next?  No idea honestly. 

Go on...just do it. 

The two ladies that I talked to, both before and after testing, were very nice and I'm sure it's a great company.  I just knew where I really wanted to be is all. 

that seems to get worse and worse as the days go by?  Remember when we were told that switching from tapes to digital would make all the difference in the world with regard to clarity and our production?   Remember when we were paid more and had plenty of work?  Remember when there was no working on Sundays or holidays? 

Why is EVERYTHING MT going to the dumpster?

Why do these MTSOs accept reports dictated on cell phones?  Can't they write in their contracts that cell phone dictation is not clear and it can also be intercepted by others and therefore unacceptable?  Why don't the QA personnel who read our flagged comments about awful audio pass this information on to the client so that it can be fixed?  It's getting worse and worse.

Back in the days when I had my own accounts, one of my dictators asked me to please tell him as soon as his equipment malfunctioned (in those days, it was batteries running low or a tape that needed to be tossed and replaced).  He said there was no need for the MT to suffer with poor audio reports when there is a simple fix.  So, what's the difference here when the idiots dictate on cell phones?  Or there is a hospital phone with a short in it?  Why can't these things be fixed?   

My plea:  If you are a QA person or MTSO getting repeated complaints about specific dictators' dictations being garbled or unclear, won't you please notify, and keep notifying the client until they are brought up to par.  How about sticking up for the MTs for a change rather than protecting the client all the time!?  In the end you are protecting everyone, including the poor patients whose reports are being dictated and transcribed. 

I'm tired of MTs taking all the blame for this industry's downfall.  If MTSOs and clients demand 2-hour turn-around time, how about improving the technology to make your unending demands more attainable?  It's 2006.  There is no excuse for the garbage I have to listen to day after day.  No excuse at all. 

I agree also.  I do think that each company has its MTs that have not one thing good to say about the company and on the flip side, there are many that love it.  I have worked at a few different companies in my time and find through experience on this forum to be true.  I absolutely love Transcend.  There are a few things that aren't perfect in my book, but the good far outweighs the bad.  The thing that I hate, though, is if you have anything good at all to say about your company, you are either management, lying, or a cheerleader.  I think that people love to believe the worst. 

I also have found out through my travels that things can vary greatly from one employee to another even though they may work at the same company.  There may be a rule for you that does not apply to another, example - below one says Spheris would not allow someone to work at MQ also but there is an MT who is doing it with permission.  An MT can get on here and argue all day long that this or that doesn't happen at their company but it may very well happen for another MT.  It is so humerous to me to see that we believe that being employed at a company, in our remote homes, that we think we know everything about that company and how it operates with the other remote MTs - MTs that more than likely we don't even know. 

When offshore outsourcing first began many clients began jumping on that bandwagon thinking they were going to be able to save money.  That resulted in a great number of clinics and hospitals eliminating their in-house transcription departments because of 1) reduction in overhead expense by outsourcing a whole department and 2) realizing an even greater reduction in expenses by using foreign labor at less cost than domestic transcription wages.  The trend is beginning to come full circle now and because of quality issues and the higher cost of risk management more clients are demanding that their medical records information stay in the United States.  A lot of MTSOs now advertising are stating right in their ads NO OFFSHORE MTs NEED APPLY.  Clients are beginning to see that it wasn't as cost effective as they thought it would be because it actually ends up costing more in the long run either in quality or risk management. Some hospitals and clinics are actually bringing work back in house again and only using domestic vendors for overflow work.  I think sooner or later unless the quality of VR improves it will have the same result. 

Thank you for posting this!  I am also very happy with Amphion.  It is nice to hear a positive experience for a change.  I hope your post will help other MTs searching for work realize that there really are some good companies out there!

Definately the meanest on this board.  Always has something to say, whether it pertains or not...