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I've had that happen to me a few times...

Posted By: sm on 2006-09-12
In Reply to: I think you need to re-read my post. - Original poster

when I started with a new company about a year ago. But, when I knew beyond a shadow of a doubt that my way too was correct, I called the QA on it...and most of the time, I was doing it correctly, just different than they would have done it. However, I conformed to *their* way of thinking, I guess to keep them off my back and finally got used to it.  Don't take it too seriously, just do your best and what you know is right. Good Luck...wonder if we work for the same company???


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You know, I have had that happen several times lately!
I thought it was me! I would be in the middle of typing a job and then all of a sudden everything would be gone but the voice. Or, I'd get a job and then the voice would not be there. I would do the instructions on how to upload voice again, and it would be gone. After I'd go in and out of the program, I'd get something else which was very diffiuclt, or nothing at all. I thought this was a system error, but do you really believe it is sups manipulating it? BTW: I have e mailed, but get no response to anything so I have given up even communicating anymore. I figured sup had a problem though my quality is always fine and I exceed my counts, never absent, and pitch in. I just refuse to work 7 days a week. I guess that means I have an attitude! Thanks for sharing. I did not realize this was happening to anyone else!
...sorry. This is not a rare happening and will happen to you a few times more. nm
s
Had this happen several times. I look at it as their loss, not mine! :) nm
s
We've never been down this long before, so not sure what is going to happen, hopefully we will ge
into a bonus situation, but it's too early to tell.
I've done that many times. That is how..sm
I got my first job. I applied at a company who didn't have any job ads out. They gave me a test, I passed, and they hired me.
They've only had 2 times that the system....sm

was down several hours.  Anywhere you work is going to have unscheduled downtime occasionally. 


I think the platform is good and improvements are in the workings to make it even better. 


I've done that several times in the past. - sm
The alternative (insanity? suicide? homicide?) just isn't worth putting up with all that c_ _ p.
I've been burned so many times

I don't understand what is happening in the MT world today.  I've worked as an IC for years, paid my own health insurance, paid my own taxes.  I've chosen to work  as an IC because I want the flexibility to decide my own schedule.  It has always worked for me in the past.  Today, however, that is not happening.  Companies today who hire ICs as well as employee status are requiring that an IC commit to working a 5-day schedule, Tuesday through Saturday or Sunday through Thursday, specific shift hours, something without doubt beyond the limits of IRS guidelines.  If I wanted a schedule such as mentioned, I would sign on as employee status.  Let the employee status MTs commit to their shifts.  If I make my 1000 or 1200 lines per day, the days I do it, the hours I do it are totally my decision, but I am receiving contracts that require me to work a schedule on a company's dictates, or I am turning down offers as IC status because in the interviewing process I am asked to commit to a schedule as mentioned when the entire purpose of my being an IC is flexibility.  Why are they producing these contracts that are totally against IRS guidelines in order to work for them?  Sure, they need to know what I will produce, but as an IC, they cannot dictate when and how I will do that.  


TIA for your comments.  I know I cannot be the only one who is scratching their heads, wondering why be an IC today if the IRS guidelines are ignored.  Of course, I don't have to sign any contract, but I'm telling  you, this is happening over and over again. 


 


I've got work available at almost all times of the day,
but I am on Lanier accounts.  I think the wav accounts have a lot more people on them fighting for the work.  Maybe there are people on your accounts doing way above their commitment.  That would throw things off all around.  Perhaps you should inquire about it.  If you try all times of the day and still don't find work available, they should give you another account.  Good luck.  I know it is frustrating running out of work.  I have other accounts that do that and it gets so tiresome.  Some days I just hate this whole industry.  These tight TATs are the root of all the work flow problems. 
I've said on here several times to always keep current job
nm
It's not that. The few times I've said anything positive, I get blasted
or accused of being a recruiter. That's why I posted what I did. Wasn't trying to be snotty to you. I was just being facetious due to the trolls.
I've done this a couple of times in the past
I had specific questions regarding the platform and Expander program compatiblities, as well as how lines are counted among other issues. As the recruiter did not know the answer to these questions, I was given the name and number of the MT manager to speak with. At least one job I declined based on the manager's responses, not because I thought she did not handle the questions well, but found out enough to know the company was not what I was looking for.

On those occasions where I spoke directly to the MT manager, the companies were very impressed with my knowledge of both MT and word processing/computer issues and ended up wanting me to come to work to a greater degree than I feel they would have if I had not talked to the manager.

I don't think it would be inappropriate to ask. The worst that can happen is the recruiter says no and can't answer your detailed questions. In that case, that company is not a right fit for you.
I've been out of work 2 times today
7 a.m for 1-1/2 hours, and now. I don't count the 1 or 2 reports that slip in. I've worked exactly 3-3/4 hours today in my 8 hour shift.
Don't count on it - I've sent them a resume 2 different times
and have 10 years experience and have never heard a word from them.
I've applied with them THREE times and have never received a response - sm
and it's not because I don't have experience. I had been with Brand X National for 8 years (you can probably figure out who) when I applied with Spheris, and I never got a response. Sent a second ap, nada. Third ap, still nothing.

Through this whole time period Spheris had want ads scattered all over the net. I'll never, ever understand why they didn't get in touch with me. Their loss....I'm now working for a local company and completely satisfied.
A lot of times, if they need extra help, they will over 1-1/2 times our regular rate. sm
This is the equivalent of OT but you get it even if you have not done 40 hours already. I have also received AmerExp gift cards a few times for incentives offered. I think it depends on the account.

I do know for sure that they are working on an incentive program but I have no details and not even sure if they are still looking at it.

I do know for sure that I make more $$ with Keystrokes than I have ever made anywhere else.
I don't think that could happen at....
Heartland, only because they already have 2 Indian facilities plus a domestic team? Do you think?
It can happen anywhere...
We were told so many lies by the woman who owned our company, who stayed to run it after she sold it.  And the lies told by the company who bought the company were just outrageous.  I never would have believed this could have happened, or that the former owner would have become so dishonest and manipulative.  It was to the point where no one in the company trusted people we'd known and worked with for years.  It was really awful and it can happen in any company.  I hope it doesn't happen to you at Heartland but look at what's gone on there in the past few years.  How much turnover has there been in upper management?  If the president, who founded the company, was fired, why do you think anyone at the parent company cares about you?  They care about one thing and that is $$$$$$$$$.
When did this happen??
I have been with them for quite a while and have not heard anything yet.  Would not surprise me though....I'll have to think about whether to cooperate with this or not.  I already know I'm nuts....ha :)
That did happen....

.....at the end of 2004 into 2005 that did happen with my company.  It was not an issue of the company not being able to pay, they were trying to get set up with direct deposit at the time.  I was a fairly new employee and my first check arrived without problem.  My second and third ones did not arrive but when I brought it to their attention, they immediately wired the money to me.  Once all the paperwork and computer set up was taken care of for direct deposit, we've had no trouble since.  I was rather upset and concerned at the time too, but the people were so down to earth and kind I just knew they would make it right and they did.


If you'd like to email to see if we are talking about the same company, please feel free.


Will NEVER happen
xx
Does this happen often??? because
I was going to use their online application to apply for a job today!
Unfortunately, what seems to happen
on these boards is that certain people feel that it is their way or no way. We are all entitled to post our opinion about a company. I personally would prefer to hear all of the comments, good and bad. I won't base my decisions on what others say but will certainly pay attention to what is said. There is no point in any one getting offensive. If you don't like what is said about your company, then don't read it, but just because you don't like it does not mean that it is a false statement. We each have the right to express our opinion on this board; that's what we do and there is nothing preventing you from not reading it. There is no point in beating the issue to death.
Did this happen to all QA
@@
Did this happen to all QA or just a few
@@
Would you happen to know if (SM)

you must use their computer euipment?  TIA. 


Does this happen often?
I just started with TT and so far I haven't run out yet, but I'm only part time. I was thinking about going full time, but not if there isn't any work to do.
,,,it can happen. nm
s
When did this happen? sm
When I was there they only had one plan that was hugely expensive and no one bothered to ask if you wanted to sign up, although perhaps they assumed (rightly so in my case as a newbie) that one would not be able to make the minimum lines in 30 days.
How did that happen?
xx
had this happen too
first time gave the benefit of the doubt, they replied to my second email regarding the test saying someone else did better - then sent another test needed back right away - and lo and behold someone else did better but did I want to test again on yet another account. I called them on it - and even questioned here about this particular company but no one said a word except of course some people who worked there for years although I never heard of them before. Wonder if it is the same company??????
did you happen to
a job with DSG, Presynct (CMT Corp), OSi, or Transcend? I wish someone would be willing to give me helpful info about these companies.
not going to happen
Acusis US does NOT outsource to India.  The account they are taking from us will not allow them to outsource to any country but the the good ol' USA.
Would you happen to know
Is there a way to put a backspace before a ShortHand entry? For example a backspace before -year-old female? Thanks for any help--very appreciated.
Had the same happen..
Have vonage phone line (not cable) and same thing happens.
Like that is really going to happen. nm

Here is what I think will happen
Qualified US MTs will leave the profession due to low pay which is the result of EMR and VR. The clients who want quality will be left with overseas transcription companies. They will find that unacceptable and will come back looking for those qualifed MTs who left the profession and offer more money. It will take a while but this is what I see happening. Just my $.02 worth.
Did something happen
to make you think you are being let go? I had a friend that was just let go last week. She got an email from the Manager asking why her phone call wasn't returned. She never received a call, nothing on the caller ID or voice mail. When she emailed the manager back, you got an email saying she was being let go because she didn't return her phone call, what the heck?? I wouldn't have believed it if I hadn't seen the emails myself. I saw below where someone else was laid off from the same company recently, so maybe she is just using different tactics - crazy!!
how did that happen?
I thought it was hard to get fired from TT. What'd you DO?! (Hoping to avoid the same fate.) Thank you.
well it did happen and you could have sm
knocked me over with a feather because I didn't expect it either. Personally I didn't say a word until fair warning put her post on here. That clicked that it wasn't just me. Then a couple more people had the same problem.

I guess the real clincher is the person who called the Labor Board and then LM wound up sending their check. Who knows why these companies do this. Just because it hasn't happened to you, doesn't mean it didn't happen. I am living proof that it did!
YES this will happen sm
I use WP12 I think it is, to open up my Word documents while MedRite is open. This version allows you to save your files as a Word2000 file, very quick conversion too. I have done this for about 3 years in MedRite. I build normals in WP12, save was a Word2000 document and then I can insert them into MedRite as needed, always works.
Exactly. Plus what will also happen is the (sm)
experienced MTs will be flying through the reports just to be able to make SOME kind of money for the day, not giving any attention to quality. I have to admit I have done it before, just so I can get in my lines. And there again, medical records are in jeopardy. It just seems like a vicious cycle they (the MTSOs) are creating.

What do you think would happen if.....


eventually NO American MTs or QA people worked for any MTSO, and American MTs were ALL independent contractors?   Hospitals and clinics would have only 2 choices:  


1)  A cheap MTSO, which meant 100% Indian transcription and Indian QA, or


2)  Using ICs for their all or certain portions of their work.  Possibly several, sending cardiology to cardiology IC specialists, radiology to radiology IC specialists, etc.  It would cost them more up front, but the work would be far higher quality. 


Black or white.  ONLY choice.  Obviously some would go with the McMTSOs, but don't you think the more highly respected clients (large clinics like Mayo, Scripps; teaching hospitals like UCLA, etc.), would want the quality and accountability of an IC?


 


I wonder what will happen...
with the new VR system? It is supposed to have continuous adaptation and learn after every report instead of only when it is done manually every once in a while. Management touts this as a great tool to improve quality, but it seems as though we will also have to be cleaning up everyone else's garbage a lot more often (reports done by MTs with poor quality).  
What will happen? Well,
I expect we'll be treated to another lecture on not using the mouse (frustrating, because I never use the mouse unless forced to, unless there are literally no Keystrokes available for the task I need to perform), as if that were the magic bullet to solve all problems.

Forgive me! Feeling a little cynical this morning. It'll pass. :D

One thing I'm certain of: There is no way to do 500 lines/hour of VR when the VR software is underperforming like this and has omitted significant portions of the report. At that point, an Editor not only is not editing (there being no material to edit), but is having to slow down his/her listening in order to catch what went missing.

Production speed isn't everything. It'd be nice to see more support from mgmt for emphasizing quality, imo. But that's a whole 'nother can of worms, isn't it?
What good does it do? They've lied, they've betrayed us.

They've taken all they are going to take from me.   I am not going to waste any more time being angry.   I hate the way things ended, but I refuse to accept the blame for any part of it because I know that was a lie too, even though they did try to blame the MTs.  I know part of the problem was quality issues, but QA wasn't to blame for that either, although they have been.   


It is time to pick up and move on.   I think mgmt will reap what they sow.   For those who worked on the main account Webmedx is still hiring, though the best time slots have already been taken.  


 


 


What the heck? I've never heard that in the 8 yrs I've worked here. sm
Go back to your STM or over his or her head.
believe me it'll happen
and ppl who never thought they would be home are now home working
While I do not debate that this does happen. sm
I also believe that some recruiters and employers may not be entirely truthful about their company and the work situations when interviewing potential employees.
Do you happen to know a cpl range that they pay? nm
x
Oh my goodness! Did this really happen?? nm
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