I've asked repeatedly for a secondary account. nm
Posted By: me2 on 2007-11-07
In Reply to: You work for Webmedx and shor 18 hours? sm - mt2g
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Repeatedly told another new account would come soon, but it never did. In fact, our slow account is.
everyone else's backup account. What a disorganized mess.
I've answered your questions repeatedly.
You have also answered mine by getting so defensive. If you worked for TT in the past and were so unhappy there, as the previous post seems to indicate, then why would you be, and again I am QUOTING your original post, looking into TT.
I'm through going round and round. Good luck. I hope you find or have found a place that makes you happy!
Secondary account
When I first started, I was put on a GREAT ER account that I love, but since it is only ER reports, they wanted to give me a secondary account in case the workload ever gets low on that account. I didn't even have to ask for a backup account. They gave it to me a day or two after I started because they didn't want me to ever run out of work. I got a HUGE hospital account as a backup and never run out of work. They are bot on the ExText platform and I love them both.
You must ask for the new account as a secondary
You won't run out of work anytime soon. Ask Debbie about it. They are begging for people to work on it. How did you miss that email?
I have been trying to be patient but have been working on my secondary account so much lately, I am
starting to think it's my primary. Been in the business a long time and understand slow times, but this has been a chronic problem for many months, so I understand poster's point of view. Stick it out if you can, if not, there are lots of other companies out there, but remember, the grass is always greener on the other side and you may be sorry you jumped ship. Hopefully you can find somewhere that will make you happy and feel appreciated.
My secondary account has been slow for weeks
but they gave me another account, so I'm good. My primary account has also been pretty busy these past few weeks. I guess this is just a slow time of year.
I don't understand it. We've been consistently running out of work primary and secondary the
I quit.
I've asked, and I have checked myself - (sm)
when there is no lag time on I-chart, usually early morning, typed normal template, and it did count. I also asked and we do get paid for everything except headers and footers.
If they've asked you to resign, you shouldn't be using
them as a reference anyway. They obviously won't have anything nice to say about you. Cripes, I couldn't make the line count there either so you're in good company! They kept bouncing me around on all their stupid ESL accounts with a new account every week and different specs to remember. I never had a dictator more than once there except for the worst of the worst as everyone else cherry picked.
I would quit and find another job without using them as a reference. Then again, you can let them fire you and collect unemployment. You need to decide which one to do right now. Find another job ASAP or collect unemployment.
I've interviewed with several companies and none have asked for
SSN, birthdate, or any credit information. Unless you are in a position where you handle money I don't see that your credit history is anyone's business. I guess they could run it when you provided your SSN for tax purposes, but I would certainly not provide SSN before I had a job.
I asked for more than what I've seen other companies offer.
There was about a 2 second hesitation and then they said yes we can do that.
Have you asked for backup account? I have
ALWAYS had work. It is slower now, probably because of new hires, but we've been busting *ss for 4 months+ now and I'm enjoying a slack time. I'm still getting my lines and often get extra.
Have you asked to be put on an additional account? nm
I did not name an account. I asked if she worked for the (SM)
BG (Bowling Green) BRANCH OF MEDQUIST before it closed. 
I too have asked for a different account as mine of 3 years..sm
has now consistently been out of work...as well as my secondary! Up until recently I never even had time to do my secondary as my primary had tons of work but suddenly neither have. I have emailed Dorothy and indicated I needed more only to be told things will pick up. This is not a holiday thing as it has been happening for months now. I am looking for at least another part-time job which may turn into full time. I think we are getting the run-around and they have over hired and want to keep it that way so the reports are running a few minutes behind the dictators. Also, now that they have over hired they probably don't care too much if some of us have to leave! Bad situation for what was a great company.
Have you contacted your account supervisor and asked about being put onto...sm
an additional account?
What?? they have asked you to work the account but never told you how much your pay is??
Sounds strange to me.. They would make me nervous as that should be the first thing they discuss.. or at least that is what I would want to know right off before I wasted my time with them.
Have asked several times for a back up account.
I'm still waiting....
They've all said Woburn, Mass when I asked...same time zone as me grrrr! nm
n
Has anyone ever found out their account went overseas and were you asked to proof it. Just curious
since it seems like a lot of them are sailing across the ocean.
Have you asked your supervisors why no work? Which account are you on? You can email me privately if
you want..
Maybe you asked the wrong person. I am sure that not everyone is privy to all account information.
I know that there are at least 2 more in the works, being converted over. How do I know? I am the lead on one of them and have been involved with the conversion for the past 3 weeks.
The only people who know would be KB, LT and PG for sure as they handle sales and operations.
Thanks. I've only been there 3 months and was wondering. Asked for a high-volume backup. No reply
*
Your timing is good. They just asked me if I wanted to pick up an ER account for weekends which inc
Thursdays and Fridays. It is an internet-based account and a good one but I have enough work on my primary.
Must be on a different account than I am - i've never run out of work with Amphion!
.
I've been on same account 4 years; lots of OT lately.
nm
The only time I've seen this, it was a brand new account sm
The whole team had to go on QA and be released one by one. It was time-consuming but I guess the client had demanded it.
2 choices: Continue to call/write repeatedly or move on. nm
x
Too easy to be ignored on email. Call repeatedly and sent a registered letter. nm
s
As I have stated repeatedly, although very unfair, leads have line counts too.
nm
I've got a pretty nasty ESL account with them and I don't get 10 cpl. Hmmmm....nm
x
Marilyn - I think we're on the same account...I've been with KS for over a year (sm)
and was given this as a backup account...I can't make ANY lines on it at all...I've already given up for today.
I repeatedly tell you leads and QA have quotas obtain dictation too. That is where the good dictatio
nA
OSi because they ignore me about a secondary
.
If it is your secondary that has OT offered how do you do it? nm
.
I do not work my secondary if it is also low (sm)
which it has been. I know we're told to work secondary if primary is low, but I don't think it's right for me to take away from somebody else's primary account if it's scraping the bottom of the barrel too. I guess that's why I'm spending 12 hours at my computer a day to get my line count.
When they called me and I asked them if they offshored, they asked me why that was my business!
xx
A few years ago my secondary went to another company and (sm)
evidently some of the office people as well, they in turn gave the new company the names and phone numbers of us who had worked the account and the new company actually called many of us to solicit us as employees. I felt it would have been okay for me to switch, since I had had no control over the account coming or going, but I didn't feel it was right for some of the higher ups to be involved in soliciting us for the new company. If anyone was in the wrong, they were. They shouldn't have shared records and personnel information like that from one company to the other IMO.
No secondary/OT posted too long..
I have also repeatedly asked for a secondary account. I am told each time, we will get you trained on one of these new accounts when they come aboard. Well, the new account comes on board, my account gets some work and I never get trained! Also, my supe loves to posts OT for my primary all the time, and seems soo shocked when the end of the week comes and our account is totally out of work!! DUH!! Do not post OT soo soon or for so long! I have given this company a try for now 9 months. I'm getting sick of this crap!
I don't have work on primary OR secondary. nm
nm
Not a single job on primary or secondary. nm
nm
Webmedx secondary accounts
If you take on a secondary account, do you bounce back and forth between your primary and secondary based on turn-around times, or do you get work from your secondary only if there's no work on your primary? I'm pretty sure it's the former, but just want to be sure. TIA.
One of my secondary accts has very little work , but they..sm
stat every blessed report they do, so I always get those immediately. It is TAT, but your STM can explain it in more detail.
You weren't offered secondary accounts?
That's unusual.
TT gives you primary and secondary, how do they do work pools? sm
Do you get primary one work type (BORING) or do you get a fairly good mix or how do they set it up? TIA
Webmedx ? secondary, tertiary accounts. sm
Have a main and secondary and almost always have work, but.. sometimes after OT has been offered (like this morning) I have nada. Think I need to be assigned a third account or be put on as a helper somewhere. I suppose I ask my team manager, are we allowed to request an account that looks busy, must it be an account in her Book of Business like with MQ. Any info before I make the call would be appreciated.
webmedx tertiary secondary accounts
I have 5 accounts with Webmedx. I am always running out of work on the weekends because like you said they call for OT and then there is nothing left for us who do work the weekends to type while everyone else is getting more money for OT. Not very fair. Like the other MT said beware of what you wish for. different accounts with different account specifics is sometimes more trouble than it is worth. Haven't had a full paycheck for quite awhile.
Holy Cow -- all 3 of my accounts have work. One even OT. The secondary (sm)
one had been particularly low for weeks now and today there is a massive quantity. I wonder if maybe that hospital was trying out another service and just sending us a small amount. Whatever the reason, the work, at least for now has picked up greatly.
We are having KFC for supper so I can get in there and get a few of those OT lines while they last.
Hope everyone else is having good luck with their accounts also.
surely they knew your secondary was that low - why did they crosstrain for it? NM
x
I was out a couple of minutes, mostly getting secondary and tertiary accounts. (sm)
I know when I hired on I was excited I could get days so easily, maybe we are just too many on one shift.
I agree, we need our own board where we can chat without being chastised for monopolizing the board.
I think the next time I run out I am switching to my part time job and trying to get back in here this evening.
Usuall plenty of work - demand a secondary or tertiary acct. nm
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