I'm only trained on 1 account. nm
Posted By: MT on 2007-02-07
In Reply to: just curious - Just me
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Already trained, not by me
Reports were corrected numerous times and sent back.
Have you been trained yet?
They only spent an hour training me on the Dictaphone platform and no training at all on the account notes. They emailed them to me and told me to type away. There is no limit to the amount you can type either. I am a high producer and had to send them all to QA. Transtech is a friendly place to work but I was not impressed with the lack of training. It is definitely for people who must work on their own. I think I got paid for 8 or 10 hours training pay and that was it.
The way I was trained as an MT
First of all, I have to say that Long-Time MTs attitude stinks.
That said, I did not attend a formal training program, but was mentored to become an MT. I was taught that I should know whether a drug is brand or generic and, thus, whether or not it should be capitalized. In addition, I should know correct dosages and what the drugs are used to treat!
With all due respect, I think that if you have to continuously look up the same things over and over, you should find a better system. I was also taught that to have to do so is a waste of time, and we all know that time is money, especially in this business.
Why not get trained on it then you will get a mix
/
Yes they can. If you have to be trained
for your job, i.e., maybe new procedures, software, etc., yes they can if you want to continue to work for them. Even as an IC, you have to meet their requirements to work there.
If the VR program has been trained and you are
little manual transcribing (and you are an experienced MT to start with), you could expect to be at about 2000 to 2500 lines a day in just a couple of months. At 3.75 cpl, that is $75 $93.75 a day.
If you do manual transcription on a good platform and can average 1500 lines a day at 9 cpl, you would earn $135 a day.
You would need to factor in if they pay for headers, footers, spaces and if everything you are getting is VR reports from the more difficult dictators with a lot of editing that would be needed AND how often they run out of work. Sten-Tel has a reputation of giving their MEs the harder dictators and running out of work often, although your mileage may vary.
I actually prefer to be trained
this way rather than getting stuck on the phone endless hours. Would you mind emailing me the name of the company?
Trained, but didn't like software
The staff was very nice, seemed organized in getting equipment out. Was not disclosed full details of shift. You must be on 8 hours, you are logged the whole time. It took the better part of a day to be set up. The next day it took an entire morning to be trained. The trainer did not seem well versed with the software, constantly put on hold to take other calls. Constantly said will call back in 5 minutes and it would be 2 hours. Not paid for demographics that take a lot of time and software was very cumbersone and to me not production friendly. Positives were employee status and the benefits were average. Was told top pay for acute care is 9 cents 65 character line. I decided it was not for me, but someone else may like the software and adhering to a strict schedule. Everyone was friendly.
When I trained/worked for Medware,
more than 2 hours because the trainer like to gab and not necessarily keep on track with the training. So, no guarantee that you will be finished.
If there are backup accts then everyone should be trained on them
If there is no work and no backup account then there is a huge problem. Please clarify the above. Have you asked for a backup? As for working at Sears, Im sure if business was slow you would have to stick around but they would pay you for your time.
trained 2-3 days after contact....sm
I work there now. My training was 2-3 days later. I live in California, they are in Maryland, I did not have a long distance bill . They call you and you have your training watching them teach you on thier computer, the training is short.
I have been there 3 years and only do rad. I was trained well and love my job. sm
The only complaint I have is that 2 accounts I was on went to Powerscribe. I was put on different accounts because I do not like to edit VR, so there was really not a problem. I get a lot of work and love my lead!
MT for many, many years, hired, trained
And you think x is trying to be superior?
I have a question. If what you say is true, that people on here ask legitimate questions and there are no dumb questions, only people too dumb and proud to ask questions, that does not also responses as well? Why is it that x has been relegated to the bottom of the heap of humanity for expressing hers?
SHE'S the one with the attitude? Puh-leeze, go stand stand in front of a mirror and deliver that diatribe to your audience of one.
I trained the voice recog at a company
Was running perfect for a while and then it all went to heck in a handbag. Took more time to transcribe an ASR then for me to retype the entire report especially since all my docs were macro'd. I believe they tried it overseas left the filter on and it got all messed up and I think they will continue until this particular company has all editors and will be making appx 7.50 an hour, that is what an ex-supervisor from there told me. Needless to say I moved on.
Have done QA and trained folks and will tell you, not all experience is industry standard
x
Who did your training? When I worked there, I was trained from someone in India, very hard to
understand what he was saying. Communication is less than ideal as there seems to a language barrier and comprehensive. I used to think NO was a universal language but to them it just means keep asking until the other person is so frustrated they are ready to reach in through the phone lines or IM and tear out your vocal cords LOL. Joking aside. Awful experience. I worked too hard, made too little and the HR person was the worst EVER.. real airhead. 
I'm being trained for QA, and the guy taking me through the training acts like it's rocket sci
I think he's making it out to be harder than it really is. Glad to hear so many actually find it easy.
they have on their site Internationally and Domestic trained MT-s. Don't work for them! Outsour
.
I was told by several actual Indiam MTs that they were trained by watching ER episodes and typing SM
as the show was aired. They were rated on their speed, not accuracy! He said that when he did start working, the actual reports were to be edited in the US, so accuracy did not matter. I found this shocking, although the best line rate there at the time was 2-3 cpl. His accounts that he was assigned in India were for many US VA hospitals He has since come to the US and works online for a major company, last time I spoke with him, he was getting 11 cpl. He must have been trained with one of the more complicated episodes of ER...LOL BTW, I did tell him that he should be an entertainment industry MT, he would probably make more money...
That account in Texas was not a MQ account. They did not use DQS on that account until KS started.
They are moving 3 other accounts to DQS between now and January 1st. I asked. The MQ accounts they have gotten in the past did not go to DQS. I followed my old account, which is how I know, and it was Meditech. The account is still run by KS and is a big account too.
Repeatedly told another new account would come soon, but it never did. In fact, our slow account is.
everyone else's backup account. What a disorganized mess.
Then when we MT's are **thrown on** an account because of lack of work on our account
What is so hard to understand about that?
Then we have that account info filed away in a folder in our Outlook Express by name of account and can look at past emails sent out regarding that account. Not fun to be tossed on an account that you have never seen NOR ever received an email on. Sounds like business to me.
You are wrong about the account. KS dumped the account for several reasons. sm
It happened quickly and was unexpected but it was really for the best. Keystrokes does not string people along or lie to you. After being with MQ for too long, I am happy there, although it is not for everyone.
I really would give them a call as the other poster suggested. That whole situation was a nightmare for everyone including management but the account pulled a fast one on them.
I have the facts on this because I have a good friend at the hospital and what she told me matched what my manager did.
I know that they are trying to give more when so many companies are giving less and taking away more.
My account has lots of work..ask for another account/nm
**
The account I am on only requires 1200 lpd. Maybe it is that particular account. Ask them if they
have a lower one. Doesn't hurt to ask. I do anywhere between 1200 and 1800 lpd. Sometimes it feels impossible to do 1200, sometimes the 1800 is quick. Depends on the doctors and the day for me. I do average 15,000 per pay period though, which is 1500 a day. Not impossible by any means, and I never go over 40 hours a week. Most weeks, I am closer to 35 hours with lunch breaks and life.
I think it depends on the account. I have one account that pays sm
$2.25 for specials and one that pays $3.50. I was on one previously that did not pay them different at all, but they were all short and mostly PICC line placements.
I worked for a hospital that went to KS and they were not charging extra for the specials. I know what they charged per report, and there was no way they were getting rich on the difference after taxes and all that. I was suprised. I was in on the bid review and the average to charge was between $1.75 and $2.75 per report or 0.13 and 0.15 per line. There were 15 companies that bid on the account, and all were within those ranges.
I went to KS about 6 months after the hospital outsourced to them. When we were displaced, I accepted a different job in the hospital and hated it.
That is not true. It varies from account to account. I have
several internet accounts and on some you do have to input the patient information.
I know the account. It is "hybrid" account that is a version of sm
Meditech that is a cross between Meditech Magic and Client, more like Client than Magic. I have been on it since October now do 1500 lines a day; it took me a week to get up to speed but they really helped me. I only know which one because my lead told me that they are adding 10 people to it because KS is getting the whole thing now, only doing 1/2 before this. I love working for Keystrokes :)
Account wen to speech from almost the beginning of the account --
Don't like ExSpeech at all. Very bulky and cumbersome. Much better editing programs. I prefer to straight transcribe on ExText. Pay drops horrendously. But wave of the future for MT's.
The account I am on is internet only. I think it depends on the account. nm
nm
My main account must have been an overflow account. We would
go several many days of the month where we could not pull work, so we all had to go to secondary accounts and there are very few accounts that could absorb the extra people.
Our account is an acute care account
We are low on work too and have been for almost 2 months. We know what is happening to our work though as our supervisor admitted that the work is going overseas. Even though we have 24-hour TAT and we are transcribing reports as they are dictated, they still insist that the work dictated after 7 p.m. has to be sent to the offshore service. It makes no sense to me as we have coverage starting from 6 a.m. and throughout the day. I think it all comes down to bottom line and it doesn't matter if we have work or not because it's cheaper to send it overseas.
but hoping from account to account
without learning the accounts I am on will not help my line count, or help me. I need consistency in my work. I was told one thing, and am getting something totally diffrent. I know most jobs will be slow, but I was told one thing and now have to do something else. There is no work on a daily basis. I am a newbie to this field. I have a chance to work somewhere else stable. Sadly, I have to take my chances else where.
Maybe it differs from account to account
It seemed to me that I was getting my lines quicker on the new system. But that is just my opinion. I am sure that it differs from account to account. 
Yes, jumped from account to account
Constantly rude office staff (especially payroll who often made mistakes). Poor technical assistance. Poor support on accounts. Very slow to reply to problems. Like to lay the blame for problems on an account with the MT instead of poor training and support by the office. 
Yes that was the account I was on and it was GREAT account...sm
So if they are going to mess several things up: 1) Pay for their employees, 2) Losing a big account like that one, 3) Hiring supervisors that just wanted to chit-chat and lose production then I would think that is NOT a company to go for. But I had to learn it the hard way - having my payday be weeks late during Christmastime. But I gave them the benefit of the doubt for 2 more paydays - they were late also....
The account I was on was ALL ESL. They were paying me 9 cpl, but the account was so bad, I
never made any money.
When you get switched from account to account
it makes it very difficult to attain their 12,000 line requirement. If you don't make your line counts, you get moved to part time and lose your benefits. If you are already part time, you get your line rate docked. In order to prevent this from happening, I used to have to work more than 40 hours a week. It seems that this is their goal...to keep everyone from having benefits...instead, they are losing their MTs. I was staying at OSi for only 1 reason and she seems to have fallen off the face of the earth. I am most definitely looking elsewhere. I'm gettin while the gettin's good!
What account or type of account are you on? nm
OT is based on account. One account may
run dry, but another is overflowing. OT is requested for that specific account probably for hte MTs covering that account as they are the ones familiar with it.
For each account is a different set of account specifics.
I left WMX due to consistent lack of work despite 3 accounts. My current company gives a primary and a secondary and there is enough work on one or the other to get my lines and then some. Still 2 different sets of account specifics, but only 2. Someone posted they had 15 accounts at WMX and were still out of work. I didn't work for MQ, but sounds like the same situation at WMX.
Thanks! Yes, the account is ExText, so we would be on the same account. sm
They are still hiring if you change your mind.
Also, I am working part-time for Encompass. The account I am on also uses ExText, and I would not hestitate to recommend Encompass to anyon either. I feel fortunate to have found 2 great companies.
If you want IC work, I am also still working on a limited basis for CardioScribes. It is just cardiology transcription and the work is easy. Their platform is Wordscript, which is a Word-based platform, VERY easy to use. However, I really prefer employee status now, plus with the above 2 jobs, I will be making about 1 cent more per line plus having benefits and my taxes taken out.
If you go somewhere else, or if you decide to stay where you are, good luck! 
Does it have to be an account your manager has or any account? nm
,
New Account
It's probably because they are hiring new MTs to staff a new account.
New account? - sm
Then why not spread the new work out to the MTs sitting there waiting for something to do instead of hiring new people to take work away from them?
It's definitely more than 1 account.
It happens each time they add or convert a new account to BT. They may get 1 port taken care of on one account and then it happens on another. When they first started transferring accounts to BT it was ALL the ports on some accounts. It has been a nightmare for MONTHS with this platform. Yeah, I'm sure they'll get it all straightened out eventually, but how fair is it to expect US to take the brunt of the loss for months while they get things in order and what does that really say about them and their concern for the MLSs?
Which is exactly why the account I am on
now dropped MQ and went with a different company. Major reliability issues. It makes me wonder how they get new accounts when they lose so many!
Really? They had about 99% ESL on the account I did!
Made about as much as the guy that cleans the grill at Burger King. No thanks.
I'm still new at my account
but right now I'm already at 200 lph. I'd rather now give the pay because it's unprofessional, but they offer a higher rate than any of the other places I applied at.
R U new and on an account that isn't
Hmmm
Ask to be put on the UW account
Too much filling in of demographics, which has been stated many times here before. You wouldn't believe what you have to do before you even type a single word in the report.
If you make it to 1200 lines a day with them, please shout it on this board, cause it's a real rarity and quite an accomplishment to do that. Pay not that great either.
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